Troubleshooting; Before Sending In The Appliance - Dirt Devil Infinity V12 Operating Manual

02_Infinity_gb.book Seite 37 Donnerstag, 29. Januar 2009 12:56 12

5 Troubleshooting

5 Troubleshooting

5.1 Before sending in the appliance

Before sending the appliance to Royal Appliance Customer Services, use the following table to
check whether you can correct the malfunctions yourself.
WARNING:
Before starting to troubleshoot, switch the appliance off and pull out the mains plug. Never use a
defective appliance.
Faults
The The plug is not connected to the
appliance will mains or the appliance is not
not run switched on.
Socket does not carry current.
The power cord is damaged.
The cleaning The dust container is overfilled.
results are
unsatisfactor
y
Selected brush/nozzle or setting of
the "carpet/hard floor" switch are not
suited to the type of flooring.
The filter is dirty.
Nozzle, telescopic tube or suction
hose are clogged.
The Sucked-in objects are obstructing
appliance the air stream.
makes
unusually
loud noises
while running
The dust The motor protection filter is not
container will fitted correctly.
not snap
back into
place
Possible cause
Plug in the plug or switch the appliance on,
Test the vacuum cleaner at another socket
that you are sure is carrying current.
Have the cable replaced by Royal Appliance
Customer Services, address:
"Warranty".
Empty/clean the dust container.
Change your brush/nozzle or switch the
"carpet/hard floor" selector to suit the flooring.
Clean the respective filter,
"Cleaning the hygienic exhaust filter" or
filter".
Remove the obstacle. If necessary, use a long
wooden rod for this (e.g. a broomstick).
Remove the objects. If necessary, use a long
wooden rod for this (e.g. a broomstick).
Refit the filter cover of the motor protection
filter as shown under
the motor protection filter" (Fig. 32) so that the
edges of the filter cover and the filter bracket
flush exactly. Only then press down the latch of
the filter cover.
Solution
Chapter 3.1, "Vacuuming".
Chapter 4.4,
Chapter 4.5, "Cleaning the motor protection
Chapter 4.5, "Cleaning
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