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Liasse AZUR_GB.book Page 37 Lundi, 23. mai 2005 11:31 11
- unsuitable operating conditions, particularly of temperature and
humidity; or
- repair or maintenance of the equipment by persons not authorised by
SAGEM; or
• wear and tear from normal daily use of the equipment and its accessories
• damage due to insufficient or bad packaging of equipment when returned
to SAGEM
• supply of new versions of software
• work on any equipment or software modified or added without the prior
written consent of SAGEM
• malfunctions not resulting from the Equipment or from software
installed in user workstations for the purpose of use of the equipment
• communication problems related to an unsuitable environment,
including :
- problems related to access and/or connection to the Internet such as
interruptions by access networks or malfunction of the line used by the
subscriber or his correspondent,
- transmission faults (for example poor geographical coverage by radio
transmitters, interference or poor line quality),
- the local network fault (wiring, servers, workstations) or the failure of
the transmission network.
• the normal servicing (as defined in the user guide supplied with the
equipment) as well as malfunctioning due to servicing not being carried
out, servicing costs are in any event always borne by the customer.
C In the cases set forth in § B) as well as after expiry of the twelve month
guarantee period, the customer must ask SAGEM for an estimate, and he/
she must accept the estimate and agree to pay the charges mentioned in it
before returning the equipment to SAGEM. The repair and delivery costs
will be invoiced to the customer.
The foregoing shall apply unless otherwise agreed in writing with the
customer and only for the UK. If any provision of this guarantee shall be
held to be in whole or in part invalid or illegal due to an obligatory rule
applicable to consumers pursuant to their national legislation, such
invalidity or illegality shall not impair or affect the remaining provisions
or parts of this guarantee.
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