No Tv Sound Can Be Heard On The System - Sony MDR-HW700DS Help Manual

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MDR-HW700DS
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No TV sound can be heard on the system.

In the case of Connection example 1
Set the processor to standby mode first, and then set the CONTROL FOR HDMI switch
on the processor to "MODE1," and select "TV" with the INPUT button. Then, turn on the
Control for HDMI function and the ARC setting on the TV.
In the case of Connection example 2
Check the connection of the optical digital cable or the analog audio cable between the
TV and the processor. Check the audio output setting on the TV, also. If you have
connected them using an optical digital cable, changing the setting will improve the
situation.
In the case of Connection example 3
Check the connection of the optical digital cable or the analog audio cable between the
TV and the processor. Check the audio output setting on the TV, also.
Make sure that "TV" is selected with the INPUT button on the system.
Contents list
If no sound is heard from the TV, check the connection of the ARC jack on the TV, or the
connection of the optical digital cable. When the processor is set to "MODE2," you cannot
use the ARC function. Connect the TV with an optical digital cable.
Make sure that the menu of the processor is not displayed on the TV screen.
If you turn on the menu of the processor when the processor is set to "MODE1," the TV
switches the input to that the processor is connected in order to display the menu.
Therefore, you will not hear TV sound if you turn on the menu while watching the TV. This
is not a malfunction.
No sound is output from the TV or the AV amplifier connected to the HDMI OUT jack of
the processor.
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