Troubleshooting - Denon DVD-2910 Operating Instructions Manual

ENGLISH
Special play modes for WMA and MP3 and JPEG files
Use the and cursor buttons to select the play mode, the • and ª cursor buttons to select the special
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play mode.
• FOLDER (the WMA and MP3 and JPEG files in the folder are played in order starting from the selected
file)
• FOLDER REPEAT (all the WMA and MP3 and JPEG files in the folder are played repeatedly starting from
the selected file)
• DISC (all the WMA and MP3 and JPEG files on the disc are played in order starting from the selected file)
• DISC REPEAT (all the WMA and MP3 and JPEG files on the disc are played repeatedly starting from the
selected file)
• RANDOM ON (all the WMA and MP3 and JPEG files in the folder are played in random order starting from
the selected file)
• TRACK REPEAT (the select WMA, MP3 or JPEG file is played repeatedly)
NOTES:
• The DVD-2910 is compatible with image data stored in JPEG format, but DENON does not guarantee that
all image data stored in JPEG format can be viewed.
• Files with sizes of up to 30 Mbytes can be displayed.
• It may not be possible to play some CD-Rs/RWs due to disc properties, dirt, scratches, etc.
• When storing JPEG files on the CD-R/RW, set the writing program to store the files in the "ISO9660 level
1" format.
• Be sure to give JPEG files the extension ".JPG" and ".JPE". Files with other extensions or with no
extensions cannot be viewed on the DVD-2910.
• Do not apply stickers, tape, etc., to either the label side or the signal side of CD-R/RW discs. If adhesive
gets on the surface of a disc, the disc may get stuck inside the DVD-2910 and be impossible to eject.
• Do not play CD-R/RW discs containing any files other than music CD files (in CD-DA format), WMA, MP3
and JPEG files. Doing so may result in malfunction or damage, depending on the type of file.
• JPEG files written using Macintosh computers cannot be played.
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TROUBLESHOOTING

Check again before assuming the player is malfunctioning
Are all the connections correct ?
2
Are you following the instructions in the manual ?
2
Are the amplifier and speakers operating properly ?
2
If the DVD-2910 does not seem to be functioning properly, check the table below. If this does not solve the
problem, the DVD-2910 may be damaged. Turn off the power, unplug the power supply cord from the power
outlet, and contact your store of purchase or nearest DENON sales office.
Symptom
Power does not turn on. • Plug the power supply cord securely into the power outlet.
Playback does not start • Is there condensation on the disc or player ? (Let stand for 1 or 2 hours.)
when PLAY button is • Discs other than DVDs,SuperAudio CDs, video CDs and music CDs cannot be
pressed. played.
Playback stops immediately. • Disc is dirty. Wipe off the dirt.
• Check the connections.
• Check that VIDEO OUT has not been set to "VIDEO OUT:OFF" or "ALL OFF" for
PURE DIRECT MODE.
Picture does not appear. • Set the TV's input to "video".
• When the HDMI or DVI-D connector output the signals, no progressive signals from
the component video connector.
If you wish to use the component video output, set to "OFF" for HDMI/DVI SELECT.
• Check the connections.
• Properly set the input of the TV, stereo, etc.
• Check the "DIGITAL OUTPUT" and "COMPRESSION" settings.
Sound is not produced or • Digital signals cannot be output with Super audio CDs. Use analog connections.
sound quality is poor. • Area/layer of Super audio CD being played (MULTI/STEREO/CD) does not match
amplifier connections.
• When the video output setting at "PURE DIRECT" is set to "VIDEO OUT: OFF" or
"ALL OFF", no sound at HDMI connector.
Menu playback of video • Menu playback is not possible with anything but video CDs with playback control.
CD's is not possible.
Picture is disturbed during • Some disturbance is normal.
the search operation.
Buttons do not operate. • Some operations are disabled for some discs.
• Subtitles are not displayed for DVDs not containing subtitles.
No subtitles are displayed.
• Subtitles are turned off. Turn the subtitles setting on.
• The audio (or subtitle) language does not switch for discs which do not include
Audio (or subtitle) language multiple audio (or subtitle) languages.
does not switch. • For some discs the audio (or subtitle) language cannot be switched when the
operation to switch it is performed, but can be switched on the menu screens.
• The angle cannot be switched for DVDs which do not contain multiple angles. In
Angle does not switch.
some cases multiple angles are only recorded for specific scenes.
Playback does not start • Check the "RATINGS" setting.
when the title is selected.
• While the player is in the stop mode, hold the player's SKIP
The password for rating
PLAY button down simultaneously and then hold the OPEN/CLOSE button down for
level has been forgotten.
longer than 3 seconds (until "INITIALIZE" disappears from the TV monitor).
Reset all the setting to
The lock will be released and all default settings and picture settings will return to
Factory Preset.
the default values.
The disc is not played with • The disc does not play with the selected audio or subtitle language if that audio or
the audio or subtitle subtitle language is not included on that DVD.
language set as the default
setting.
Picture is not displayed in • Set the "TV ASPECT" default setting to the proper setting for the connected TV.
4:3 (or 16:9).
Menu screen messages for • Check the default setting for the disc language's menu language.
the desired language do not
display.
Check Page
6~10
—
5
6
6~10
24
—
10, 26
6~10
—
19, 21
9
9, 24
24
27
—
27
—
15, 16
32
34
33
22
button and the —
9
15, 16
18
15, 16