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Summary of Contents for Canon FAX-B840
- Page 1 Canon USER’S GUIDE...
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Page 2: Table Of Contents
Table of Contents INTRODUCTION 3 DOCUMENTS AND PAPER Using this guide ........5 Preparing documents ......23 Customer support ........5 Types of documents you can scan ..23 Problem documents ........ 23 1 SETTING UP Loading documents ......24 Paper requirements ...... - Page 3 Table of Contents 6 RECEIVING DOCUMENTS 9 SOLUTIONS TO COMMON PROBLEMS Different ways to receive a document . 35 Setting the receive mode ...... 35 Clearing jams ........55 Receiving both documents and telephone Jams in the document tray ...... 55 calls automatically: Fax/Tel mode ..
- Page 4 • H12414 (FAX-B820/B822/B840) Copyright Copyright © 2004 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
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Page 5: Using This Guide
In addition, this guide uses brackets to identify the buttons you press when performing different functions: [Stop]. This guide contains information for three Canon models. Please note that the illustrations of the fax in this guide may differ from your model. Instructions for specific models are labelled with the fax names. -
Page 6: Setting Up
• Documentation • Warranty* • One-touch sheet If any of these items are damaged or missing, contact your local authorised Canon dealer or the Canon help line immediately. This item is only included in some countries. Removing the shipping materials Remove the protective piece a. -
Page 7: Assembling The Fax
Assembling the fax For user convenience, the one-touch sheet provided with your fax should be fitted over the one-touch speed dialling buttons on the left of the operation panel. Insert the tabs on the multi- purpose tray into the slots on the unit. -
Page 8: Connecting The Ac Power Cord
• An answering machine can be connected to the FAX-B820/B822 only. • You cannot use the extension phone while the fax is using the phone line. • Due to the range of specifications, Canon cannot guarantee that all answering machines will be compatible with your fax. -
Page 9: Loading Paper
Loading paper Paper guidelines • Be sure to load paper of the correct size, weight, and quantity recommended for your fax (see pp. 24, 68). • Store all paper wrapped and on a flat surface until ready to use. Keep opened packs in their original packaging, in a cool, dry location. -
Page 10: Loading Paper In The Multi-Purpose Tray
For information on replacing the BJ cartridge, see p. 58. Guidelines • Use only a Canon BX-3 Black BJ cartridge in your fax. • Store BJ cartridges at room temperature. • When the BJ cartridge print head is left exposed, it easily dries out and becomes unusable. To avoid this, keep the followings: –... -
Page 11: Installing The Bj Cartridge In Your Fax
• The ink in the BJ cartridge is difficult to clean up if spilled. Follow the precautions below when handling the BJ cartridge. – Carefully remove packaging from BJ cartridges. – Do not attempt to disassemble or refill BJ cartridges. –... -
Page 12: Testing The Fax
With the label facing outwards, insert the BJ cartridge into the cartridge holder. Lower the cartridge lock lever until you hear a click to lock the cartridge in place. The yellow post (BJ cartridge guide) should be visible through the slot. The BJ cartridge tilts slightly to the left in the loaded position. -
Page 13: Dialling Through A Switchboard (Pbx)
Dialling through a switchboard (PBX) A PBX (private branch exchange) is an on-site telephone switchboard. • If your fax is connected through a switchboard, dial an outside line access number first. Then dial the rest of the number. • If you want to dial with automatic dialling, you may have to insert a pause between the outside line number and the telephone number when you register the number for one-touch or coded speed dialling. -
Page 14: Preparing To Use Your Fax
PREPARING TO USE YOUR FAX Main components of your fax Please note that your fax may differ from the illustration below. Multi-purpose tray Document tray TAM LED (FAX-B840 only) Document guide Microphone Rewind/Forward buttons (FAX-B840 only) Handset FAX-B840 Printer cover... - Page 15 Scroll/Cursor buttons (see pp. 16, 37, 44, 49) TAM button (see p. 40) Delete button (see p. 43) (FAX-B840 only) Record button (see p. 40) Play button (see p. 44) Hook button (see p. 27) Redial/Pause button (see pp. 29, 30) Coded Dial/Directory button (see p.
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Page 16: Guidelines For Entering Numbers, Letters, And Symbols
] or [ ] to move the cursor under the incorrect letter. CANEN Use the numeric buttons to enter the correct letter over the incorrect CANON letter. When you have finished making corrections, press [Start/Copy] to register your new entry. -
Page 17: Registering Sender Information
Identification) and appears at the top of the faxed document in small type. The illustration below shows a sample document with the identifying information. 27/12 2003 10:12 FAX 123 4567 CANON CANON CANADA The page number THE SLEREXE COMPANY LIMITED SAPORS LANE•BOOLE•DORSET•BH25 8ER TELEPHONE BOOLE (945 13) 51617 –... -
Page 18: Registering Your Fax/Telephone Number And Name
Registering your fax/telephone number and name Press [Function], then press [Start/Copy] twice. Use [ ] or [ ] to select UNIT TELEPHONE #, then press [Start/Copy]. Enter your fax number (up to 20 digits) using the numeric buttons, then press [Start/Copy] twice. -
Page 19: Registering One-Touch Speed Dialling Numbers And Names
10 Use [ ] or [ ] to select the day of the week on which the summer time starts, then press [Start/Copy]. 11 Use [ ] or [ ] to select TIME, then press [Start/Copy]. TIME 01:00 12 Use the numeric buttons to enter the time at which the summer time compensation is made, then press [Start/Copy]. -
Page 20: Registering Coded Speed Dialling Numbers And Names
Register the party’s voice tag for UCanTalk (see p. 21). When the fax asks you if you want to register the voice tag, press or [#] to select YES or NO. • If you selected NO in step 6, proceed to step 8. •... -
Page 21: Registering Ucantalk Voice Tags
Registering UCanTalk voice tags UCanTalk allows you to dial a number by speaking the receiving party’s name to the fax. Before you can use the UCanTalk feature, you must register voice tags. You can register a name or phrase (no longer than 3 seconds) you want to use to retrieve the party, such as the first name, family name, nickname, company name, official position, and so forth. -
Page 22: Modifying Voice Tags
Modifying voice tags Perform steps 1 to 4 on p. 21. If a voice tag is already registered under the speed dialling number, the fax asks you if you want to modify the voice tag. Press to select YES. Use [ ] or [ ] to select REDO VOICE TAG, then press [Start/Copy]. -
Page 23: Documents And Paper
DOCUMENTS AND PAPER Preparing documents Types of documents you can scan Size You can load documents larger than 148 mm wide and 105 mm long. The maximum size of document that can be loaded is 216 mm wide by 700 mm long. Scanned area The actual area scanned by the fax is shown below. -
Page 24: Loading Documents
Loading documents Adjust the document guide to the width of the document, and gently insert the top of the document face up into the document tray until it A4 LTR stops. You will hear a beep. If you have trouble feeding multipage documents from the document tray into the fax, remove the stack and tap it on a flat surface to even the edges. -
Page 25: Making Copies
MAKING COPIES Copying documents One of the convenient features of the fax is its ability to make high quality copies. You can make up to 99 copies of one document at a time. If you make copies of multiple documents at a time, the number of pages the fax can scan into memory varies depending on the scanning resolutions (see p. -
Page 26: Sending Documents
SENDING DOCUMENTS Preparing to send a document Before you send a document, see Chapter 3: DOCUMENTS AND PAPER. Adjusting the quality of your documents Setting the scanning resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs. -
Page 27: Sending Documents
You can send up to 15 A4-size (5 legal-size) pages at a time with memory sending (based on the Canon FAX Standard Chart No.1, standard resolution). -
Page 28: Cancelling Sending
Load the document face up into the document tray (see p. 24). Press [Coded Dial/Directory] twice. DIRECTORY DIAL Press a numeric button to enter the first letter of the name of the party 01 Canon CANADA you are searching for. -
Page 29: Sending A Document Using Ucantalk
Load the document face up into the document tray (see p. 24). Press [UCanTalk]. Then, after the tone, speak the voice tag into the CANON microphone. With the party’s name you wish to dial displayed, press [Start/Copy] to start the document transmission. -
Page 30: Long-Distance Dialling
Use [ ] or [ ] to select the receiving party, then press [Start/Copy]. The fax begins calling the number. If a person answers, pick up the handset and converse normally. If you want to send a document, load the document face up into the document tray (see Loading documents, p. -
Page 31: Delayed Sending
Setting the options for automatic redialling You can set the following options for automatic redialling: • Whether or not the fax redials automatically. • The number of times the fax attempts to redial. • The time interval between redialling attempts. Press [Function], then press [Start/Copy]. -
Page 32: Sending Other Documents While The Fax Is Set For Delayed Sending
Enter the receiving party’s fax number, then press [Start/Copy] twice. • The fax scans the document into memory. • You can enter the receiving party’s fax number using the numeric buttons, one-touch speed dialling, coded speed dialling, or directory dialling (see pp. 28, 29). •... -
Page 33: Sequential Broadcasting
Sequential broadcasting Sending a document to more than one location Sequential broadcasting sends one document to more than one location. You can send to a total of 80 locations as follows: • One-touch speed dialling 9 locations • Coded speed dialling = 70 locations •... -
Page 34: Deleting A Document From Memory
Use [ ] or [ ] to select the transaction number (TX/RX NO.) of the 1ST PAGE ONLY? document you want to print, then press [Start/Copy]. If you are unsure of the transaction number (TX/RX NO.), print the Doc. memory list (see p. 33). 1sec. -
Page 35: Receiving Documents
RECEIVING DOCUMENTS Different ways to receive a document Your fax provides you with several modes for receiving documents. To determine which mode best suits your requirements, see the table below. Receive Mode Main Use Operation Requirements Details FAX ONLY MODE Answers all calls as fax calls. -
Page 36: Receiving Documents Manually: Manual Mode
Use [ ] or [ ] to select FAX/TEL AUTO SW, then press [Start/Copy] 8SEC twice. Use the numeric buttons to enter the time the fax waits before ringing 22SEC when it receives a call, then press [Start/Copy] twice. Use the numeric buttons to enter the time the fax rings while waiting RECEIVE for someone to pick up the handset, then press [Start/Copy] twice. -
Page 37: Other Features
• Before attempting to poll a fax machine, make sure that the other fax machine supports polling. • If the other party is using a Canon fax machine which has the Polling ID function, ask them to set the Polling ID of their fax machine to 255 (11111111 binary number). -
Page 38: Setting Caller Id
If the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on the LCD when you receive a call. You can also set the fax to reject unwanted calls (FAX-B840 only). • Caller ID is only available in some countries. -
Page 39: Cancelling Receiving
Cancelling receiving Press [Stop]. -
Page 40: Using Tam Mode
USING TAM MODE (FAX-B840 only) Recording the outgoing message Before you use the built-in answering machine (TAM), you must record an outgoing message. Use the microphone on the operation panel to record your outgoing message. Only one outgoing message, no longer than 20 seconds, can be recorded. -
Page 41: Setting The Recording Time For A Telephone Message
• A maximum of 55 messages, including an outgoing message, alternative message, voice memos, Fax/Tel message and forwarding message, with a total maximum recording time of 10 minutes can be recorded. You can set a maximum recording time of 120 seconds for each telephone message (see below). •... -
Page 42: Setting Tam Monitor
Setting TAM MONITOR TAM MONITOR allows you to screen all incoming calls. To use this feature, LINE MONITOR VOL (see p. 50) must be set to a setting other than 0. If LINE MONITOR VOL is set to 0, you will not be able to hear any incoming messages as they are being recorded. Press [Function], then press [Start/Copy]. -
Page 43: Recording Voice Memos
Recording voice memos Use this feature when you are going out and want to leave a message for another member of the family. Use the microphone on the operation panel to record your voice memo. Only one voice memo, 30, 60, or 120 seconds*, can be recorded. If you record a new voice memo when there is already a voice memo recorded, the old voice memo will be deleted. -
Page 44: Playing Telephone Messages
Playing telephone messages Telephone messages will be played back in order from the oldest message recorded. If a voice memo has been recorded, it will be played back first. Press [Play]. SUN 17:15 02/05 The day and time when the telephone message was recorded, the number of telephone messages and the number of the message being played (ICM No.) are displayed whenever a message is played. -
Page 45: Using Remote Control
Using remote control Call home. The outgoing message will be played. Press [#] while the outgoing message is playing. Enter your password when you hear the beeps indicating that you should enter your password. When your password is accepted, you will hear a confirmation tone (a short series of beeps). The fax will now accept remote control commands (see List of remote control commands, p. - Page 46 List of remote control commands Command Sub-command* Description Play ICM Repeat Skip Stop playback Delete Delete all ICM Record voice memo End recording Play voice memo Repeat Stop playback Delete voice memo Record outgoing message End recording Record alternative outgoing message End recording Record forwarding message End recording...
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Page 47: Forwarding Telephone Messages
Forwarding telephone messages This feature allows you to automatically forward telephone messages, recorded when the fax is set to TAM MODE, to a registered forwarding number. You can use remote control to access the forwarding number and listen to your telephone messages. •... -
Page 48: Setting Pin Entry
Setting PIN ENTRY If you set PIN ENTRY setting to ON, it becomes necessary to enter a password when you use forwarding feature (see below). Follow steps 1 to 5 on Setting the forwarding number, p. 47. Use [ ] or [ ] to select PIN ENTRY, then press [Start/Copy]. -
Page 49: Settings And Activity Reports
• If at any stage you want to return to standby mode, press [Stop]. • If you pause for more than 60 seconds while accessing a menu, the fax will automatically return to standby mode. * FAX-B840 only. USER SETTINGS Name... -
Page 50: Report Settings
Name Description Settings VOLUME CONTROL Set the volume of the fax sounds. – LINE MONITOR VOL Set the volume of the line monitor (sound during dialling). 0 (off)/1/2/3 ALARM VOLUME Set the volume of the error alarm sound. 0 (off)/1/2/3 KEYPAD VOLUME Set the volume of the keypad. -
Page 51: Printer Settings
TX SETTINGS Name Description Settings ECM TX Enable/disable error correction during transmission. ON/OFF MID PAUSE SET Set the length of the pause you insert into a dialling 4 seconds (1 to 15) sequence. AUTO REDIAL Determine whether the fax will redial a number if it fails to get ON/OFF a response on the first attempt. -
Page 52: System Settings
SYSTEM SETTINGS Name Description Settings AUTO TEST PRINT Enable/disable auto test printing whenever the BJ cartridge is ON/OFF replaced. RX RESTRICTION Enable/disable the direct mail preventive function. ON/OFF RX CONDITION WITH SENDER INFO: The fax only receives documents with the WITH SENDER INFO/ REGISTERED SENDR TTI. - Page 53 TAM SETTINGS (FAX-B840 only) Name Description Settings MESSAGE LENGTH Set the maximum recording time for each recorded message. 0 seconds/30 seconds/ 60 seconds/120 seconds PASSWORD Set a four-digit PIN so that you can access the fax from 1234 (0000 to 9999) remote locations.
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Page 54: Activity Reports
Activity reports Your fax keeps track of most of its sending and receiving operations. These operations can be printed out in the form of activity reports that can help you check the dates and times of fax transmissions and whether or not each transaction was successful. -
Page 55: Solutions To Common Problems
SOLUTIONS TO COMMON PROBLEMS Clearing jams Jams in the document tray When a document jams or misfeeds in the document tray, OPEN COVER and SEE FIG. 1 are displayed on the LCD. You do not need to unplug the fax when clearing document jams. Hold down [Start/Copy] for a few seconds. -
Page 56: Periodic Cleaning
Periodic cleaning Your fax requires little periodic maintenance. Please note the following before cleaning: • Be sure to disconnect the power cord before cleaning the fax. Since documents in memory are erased when the power is disconnected, print any documents stored in memory before disconnecting the power cord (see p. 33). •... -
Page 57: Testing And Cleaning The Bj Cartridge Print Head
Cleaning the scanner components • If the scanner components are dirty, the documents you send or copy will also be dirty. • Use a soft, lint-free cloth. Do not use tissue paper, paper towels, or similar materials for cleaning. Disconnect the power cord from the fax, then open the printer cover. While holding the white sheet open, clean the components. -
Page 58: Replacing The Bj Cartridge
Cleaning the BJ cartridge print head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the print head nozzles are operating properly (see p. 57). If the pattern is broken or missing, clean the BJ cartridge print head. -
Page 59: Troubleshooting
With the label facing outwards, insert the BJ cartridge into the cartridge holder a. Lower the cartridge lock lever b until you hear a click to lock the cartridge in place. The yellow post (BJ cartridge guide) should be visible through the slot. The BJ cartridge tilts slightly to the left in the loaded position. -
Page 60: Faxing Problems
Faxing problems Sending problems You cannot send a document. The BJ cartridge may not be installed properly. • Make sure the BJ cartridge is installed properly. Do not remove a used BJ cartridge except to replace it with a new one. The fax may have overheated. -
Page 61: Receiving Problems
• Make sure all line connections are secure (see p. 7). * FAX-B820/B822 only. ** FAX-B840 only. The fax does not switch automatically between telephone and fax reception. The fax may not be set to switch automatically between telephone and fax reception. -
Page 62: Copying Problems
The BJ cartridge print head may need cleaning. • Clean the BJ cartridge print head if necessary (see p. 57). The BJ cartridge may need to be replaced. • Determine if the problem is with the BJ cartridge and replace it if necessary (see p. 58). The document may be set. -
Page 63: Telephone Problems
Telephone problems You cannot dial. The telephone line may not be connected properly. • Make sure all line connections are secure (see p. 7). The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 8). If the fax is plugged into a power strip, make sure the power strip is plugged in and turned on. -
Page 64: Lcd Messages
LCD messages The following messages are displayed on the LCD when the fax is performing a function or encounters an error. Message Cause Action AUTO REDIAL The fax is waiting to redial the receiving Wait for the fax to automatically redial number because the line was busy or the the number. - Page 65 The waste ink tank (which holds the ink Contact your local authorised Canon used for print head cleaning) may be full. dealer or the Canon help line to have the waste ink tank replaced immediately. Clear the paper jam (see p. 55).
- Page 66 Message Cause Action ECM TX The fax is sending a document using Turn off ECM if you need to transmit Error Correction Mode (ECM). quickly, or if you know your local lines are in good condition (see ECM TX, p. 51).
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Page 67: In Case Of A Power Failure
In case of a power failure The user data settings and registered data for one-touch speed dialling and coded speed dialling are saved during a power failure using a built-in battery*. However, documents stored in the fax memory will be deleted and redial data in the extension phone memory may be lost. -
Page 68: Specifications
20% to 85% RH 366 mm (W) × 381 mm (D) × 265 mm (H) (including trays) Dimensions: Weight: Approx. 3.7 kg (with handset) Specifications are subject to change without notice. * Based on the Canon FAX Standard Chart No.1, Standard mode.