Service (Customer Care); End-User Limited Warranty - Siemens Gigaset S675 IP Manual

Service (Customer Care)

Service (Customer Care)
7:00 a.m. – 7:00 p.m. EST Monday-Saturday excluding holidays (English)
7:00 a.m. - 12:00 p.m. (noon) EST Monday-Saturday excluding holidays (French)

End-user limited warranty

This product is covered by a one year limited warranty. Any repair replacement or war-
ranty service, and all questions about this product should be directed to: 1-866-247-
8758.
This limited, non-transferable warranty is provided to the original buyer/end-consumer
("you") for systems, handsets and accessories (collectively, "Product") provided by Gigaset
Communications USA LLC or Gigaset Communications Canada Inc. (collectively "Gigaset
NAM"). Gigaset NAM warrants to you that at the date of purchase, the Product is free of
defects in workmanship and materials and the software included in the Product will per-
form in substantial compliance to its program specifications.
1. WARRANTY PERIOD
The Product warranty period is one (1) year from the original date of purchase by you.
Proof of purchase (e.g., sales slip or invoice) must be provided with any Product returned
during the warranty period. Batteries supplied with the Products are warranted to be free
from defects at the time of purchase only.
2. EXCLUSIVE REMEDY
Gigaset NAM's entire liability and your exclusive remedy if the Product is defective in
materials or workmanship during the warranty period and is returned shall be that the
Product will be repaired or replaced as set forth in Section 4 below. Reconditioned
replacement components, parts or materials may be used in the replacement or repair.
Data in the memory of the Product may be lost during repair.
3. THIS LIMITED WARRANTY DOES NOT COVER AND IS VOID WITH RESPECT
TO THE FOLLOWING:
– Cosmetic damage, physical damage to the surface of the Product, including, without
limitation, breakage, cracks, dents, scratches or adhesive marks on the LCD screen or
outside casing of the Product.
– Products which have been repaired, maintained or modified (including the antenna)
by anyone other than Gigaset NAM or a Gigaset NAM-approved repair facility, or that
have been improperly installed.
– Cost of installation, removal or reinstallation.
– Damage due to any telephone, electronic, hardware or software program, network,
Internet or computer malfunctions, failures, or difficulties of any kind, including with-
out limitation, server failure or incomplete, incorrect, garbled or delayed computer
transmissions.
– Equipment and components not manufactured, supplied or authorized by Gigaset
NAM.
– Modification of the Product's components, or operation of the Product in an unsuita-
ble environment or in a manner for which it is not intended, including but not limited
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Customer Care Warranty for Cordless Products
To obtain Customer Care Warranty service,
product operation information, or for problem resolution, call:
Toll Free: 1-866-247-8758