Dealing With Problems; Windows 98; Windows 2000; Windows 98 Windows 2000 - Panasonic Toughbook CF-28 Series Reference Manual

Dealing with Problems

When a problem occurs, refer to this page. If you still cannot troubleshoot the problem, contact Panasonic Technical Support.
Starting Up
The power indicator or
battery indicator is not lit
is displayed
POST Startup Error(s) is
displayed
Windows startup, or an
operation is extremely
slow
The date and time are in-
correct
When the previous item is
not the cause

Windows 98

Windows 2000

When resuming from the
standby or hibernation
mode, does not appear
even if a password has been
set in the Setup Utility
Windows 2000
The password of the ad-
ministrator was forgotten
Windows NT
NT does not start up
Check the cable connection for the AC adaptor.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adaptor, then connect them again.
Input your password. If you have forgotten it, contact Panasonic Technical Support.
page 63
Press F9 in the Setup Utility (
settings to their default values (except the password settings). Then, the Setup Utility
must be run once again for you to input the appropriate operating environment set-
tings. (The processing speed depends on the application software used, so this
operation may not cause the processing speed to increase.)
You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control
Panel].
When the computer is connected to a LAN, confirm the date and time of the server.
If you continue to experience problems, the internal battery maintaining the clock
may need to be replaced. Contact Panasonic Technical Support.
This computer will not correctly recognize the date and time starting from the year
2100 A.D.
Windows NT
When [APM 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoe-
nix APM 2.0 for Windows NT
function is used under this condition, the date and time may be incorrectly dis-
played. Correct the date and time, and then install Phoenix APM 2.0 for Windows
NT ® .
When the standby or hibernation function is used frequently, discrepancies may
occur in the display of the date and time even if APM 2.0 for Windows NT is in-
stalled. You can set the date and time through [Date/Time] in [Start] - [Settings] -
[Control Panel].
Press F9 in the Setup Utility (
settings to their default values (except the password settings).
Try removing all peripheral devices.
Windows 98
Run SCANDISK to check the hard disk.
At start-up, press Ctrl
Windows 2000
Click [Local Disk(C:)] in [My Computer] with the right button and then select [Prop-
erties], then select [Tools] - [Check Now].
At start-up, press F8
Use the Windows password as the following.
Select [Start] - [Settings] - [Control Panel] - [Power Management]* - [Advanced] and
then add the check mark for [Prompt for password when computer goes off standby].
* Windows 2000 : [Power Options]
After reinstalling, setup Windows and then set the password again.
Try the steps listed below.
1 Power off the computer, and then power it on again.
2 When [Press spacebar NOW to ...] is displayed, press the space key.
3 When [Hardware Profile/Configuration Recover Menu] is displayed, follow the on-
screen instructions.
(Advanced)
page 53). This will restore the Setup Utility's
®
is not installed. When the standby or hibernation
page 53). This will restore the Setup Utility's
to operate the computer in the Safe mode.
to operate the computer in the Safe mode.
65