Making Calls - Avaya ETR 6 User Manual

2. Basic Call Handling

2.1 Making Calls

You can make a call by dialing an outside telephone number or an extension number.
· If the telephone number is one that is used frequently called it can be stored and dialed as a personal speed dial or
using an auto dial button.
To make a call to another extension
1. Pick up the handset and press an idle INTERCOM button. The green light next to the button is on steady and you
will hear the dial tone.
2. Dial the extension number.
· On 1400 Series phones, if the other extension doesn't answer press AutCB (automatic callback) to have that
extension call you after it is next used and then hangup.
To make an external call
1. Pick up the handset. The green light next to the button is on steady and you will hear the dial tone.
2. Dial the telephone number. The dialled number will appear on the display.
Using the last number redial
1400 Series phones users can use the fixed REDIAL button on their phone to view details of previous calls and redial
those number.
1. Lift the handset.
2. Press FEATURE 05. The digits are displayed as they are dialed.
To create a last number redial button (ETR 18D/ETR 34D Phone)
1. At the phone press Feature 00.
2. Program Extension: is shown on the display.
3. Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting
of the button is displayed.
4. Dial FEATURE 05.
5. The current setting of the button will now be set to Last Number Redial.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then place
it back in the cradle.
PARTNER Version ETR Phone User Guide
IP Office Essential Edition
Page 12
- Issue 1a (16 May 2010)