Troubleshooting - AT&T DEFINITY Remote Port Security Device User Manual

This chapter provides a basis for establishing the cause of trouble or access failure with your
RPSD system. In the event that you are unable to determine the cause of the problem or resolve
the matter to your satisfaction, contact the technical support center at:
1 800 242-2121
Note: The only solution to a hardware or firmware problem in the RPSD Lock or Key is to
replace the malfunctioning equipment. Instructions for replacing the equipment are in
the Replacing the RPSD Lock or Key section of this chapter.

Troubleshooting

Troubleshooting 5-1