Troubleshooting - Konica Minolta magicolor 1690MF Reference Manual

Troubleshooting

Symptom
The setting in the saved
presets are not applied.
Media type error appears.
The printer stops respond-
ing.
The printer is not detected
using Rendezvous/Bon-
jour.
Checking the version num-
ber of the printer driver.
The dialog box may appear
unusual when selecting
other manufacturer printer
and back to magicolor.
The custom paper size is
different from the size that
was set.
1-90
Solution
Depending on the functions selected for the
printer, some preset settings are not saved.
If a media type, such as "Transparency", is
specified for Tray 1, a media type error
appears and the printer stops. Be sure to
specify a media type supported by Tray 1.
Depending on the operating system, some
paper size and paper type combinations are
not permitted. If the job was sent with an
incorrect combination of settings, the printer
stops responding. Be sure to print with the
correct combination of paper size and paper
type settings.
Using Administrator mode in PageScope
Web Connection, select the Enable from the
Bonjour list on the Bonjour page.
For Mac OS X 10.4:
Select the printer from Printer Setup Utility,
and then click Show Info in the Printers
menu. In the pop-up menu of the Printer
Info dialog box, select Name & Location.
For Mac OS X 10.5:
Select the printer from Print & Fax, and
then click Options & Supplies. Click Gen-
eral tab.
Close the Print dialog box, and then open it
again.
Depending on the operating system, the cus-
tom paper size settings may change slightly
due to OS round off errors in unit conversion
(for example, 5.80" may change to 5.79").
Troubleshooting