VTech 15850 User Manual page 160

System does not answer after the correct number of
rings.
• Make sure that the answering system is on.
ANS ON should show on the handset and the
/ANSWER ON/OFF
should be on.
• If toll saver is activated, the number of rings changes
to two when you have new messages stored.
• If the memory is full or the system is off, the system
will answer after ten rings.
• In some cases, the answering system is affected by
the ringing system used by your telephone service
provider.
• If you subscribe to voicemail service, change the
number of rings so that your answering system
answers before your voicemail answers. To determine
how many rings activate your voicemail, contact your
telephone service provider.
• If there is a fax machine connected to the same
telephone line, try disconnecting the fax machine. If
that solves the problem, consult your
fax machine documentation for information on
compatibility with answering systems.
light on the telephone base
160