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VTech CM18445 User Manual
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VTech CM18445 User Manual

4-line small business system main console
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Go to
CM18445
www.vtechphones.com
4-Line
to register your product for
Small Business System
enhanced warranty support and
the latest VTech product news.
Main Console
User's manual

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Summary of Contents for VTech CM18445

  • Page 1 Go to CM18445 www.vtechphones.com 4-Line to register your product for Small Business System enhanced warranty support and the latest VTech product news. Main Console User’s manual...
  • Page 2 Compatible with Hearing Aid T-Coil TIA-1083...
  • Page 5 Small Business System enhanced warranty support and Small Business System enhanced warranty support and the latest VTech product news. Main Console the latest VTech product news. Main Console User’s manual Quick start guide...
  • Page 11 L1 L2 L3 L4 >Directory Call log Ringer setting Console setup Line mode Ans sys setup Music on hold...
  • Page 12 1 2 3 4 5...
  • Page 14 Phone lines CM18445 console CM18245 deskset CM18045 handset IS6100 headset...
  • Page 17 Install four AA alkaline batteries (purchased separately) to use this telephone in the event of a power failure. If power fails with working batteries installed, all functions work properly except for the display illumination. If power fails and no batteries are installed, you can make or answer calls on line 1 using only the handset.
  • Page 18 To install your telephone in a low tabletop position, insert the fixed tabs of the mounting bracket into slots . Press the flexible tabs into slots until they click into place. insert the fixed tabs of the mounting bracket into slots .
  • Page 19 Line 1/2 Line 2 Line 3/4 Line 4...
  • Page 20 If you have two 2-line wall jacks, install your console, as shown below. Line 1/2 Line 3/4...
  • Page 22 Line 1/2 Line 2 Line 3/4 Line 4 Line 1/2 Line 3/4...
  • Page 25 Press # on handset. Go to console main menu to add extension. L1 L2 L3 L4 RestrictedPrefix COVM Date and time Speed dial Dial mode User support >Registration L1 L2 L3 L4 Registration >Register ext Deregistration...
  • Page 26 Press # on DS. Go to main menu on console to add extension. Registering... Please wait L1 L2 L3 L4 RestrictedPrefix COVM Date and time Speed dial Dial mode User support >Registration L1 L2 L3 L4 Registration >Register ext Deregistration L1 L2 L3 L4 DESKSET X registered...
  • Page 27 L1 L2 L3 L4 RestrictedPrefix COVM Date and time Speed dial Dial mode User support >Registration L1 L2 L3 L4 Registration >Register ext Deregistration...
  • Page 28 L1 L2 L3 L4 RestrictedPrefix COVM Date and time Speed dial Dial mode User support >Registration L1 L2 L3 L4 Registration Register ext >Deregistration L1 L2 L3 L4 Deregistration: >DESKSET DESKSET HANDSET HANDSET HANDSET...
  • Page 30 >Ringers Set Date/Time One Touch Phone Settings System Setup Registration Customer Support Ringers >Ringer Volume Ringer Tone Volume...

  • Page 31: Table Of Contents

    Volume control Use this feature to independently set the listening volume to one of five levels for each of the three listening options (corded handset, speakerphone and corded headset). While using each, press to adjust the listening volume. While adjusting the volume on the corded handset or the Volume corded headset, you hear a triple beep when you reach the minimum or maximum volume setting.

  • Page 32: Line

    Use this feature to specify which extensions receive incoming calls. By default, all extensions and the console receive incoming calls. You can block some extensions from receiving calls, however, they can still be used to make outgoing calls. When the telephone is idle, press Directory Press to scroll to...

  • Page 33: Line

    Set date and time MENU /ENTER Area codes Set line mode Base setup ENTER MENU/ Hold reminder Date and time > Date and time ENTER MENU/ SKIP Date: 12.31. 2006 Time: 09:00 ^v=PM ENTER=Save Date: 01.01. 2009 Time: 12:00 SKIP ^v=AM ENTER=Save ENTER...

  • Page 34: Line

    LCD contrast Ringer setting MENU /ENTER RestrictedPrefix Mailbox setup Base setup MENU /ENTER Base setup > ENTER LCD contrast MENU/ LCD contrast > Key tone Language Line selection ENTER MENU/ LCD contrast EXIT ENTER=Save Key tone MENU /ENTER LCD contrast Base setup ENTER Key tone...

  • Page 35: Line

    Phone Settings LCD Language Home area code Key Tone LCD Contrast Tone/Pulse >Call Privacy Call Privacy >Off Prime line Auto Line 1 Line 2 Line 3 Line 4 MENU /ENTER Ringer setting Base setup ENTER MENU/ RestrictedPrefix Mailbox setup Prime line ENTER MENU/ Base setup...
  • Page 36 Area codes If you have more than one area code for your region, enter those area codes as local area codes. MENU /ENTER Ringer setting Base setup ENTER RestrictedPrefix MENU/ Mailbox setup Area codes ENTER MENU/ Base setup > Home area Local area 1 Language Local area 4...

  • Page 37: Tone

    Phone Settings LCD Contrast Tone/Pulse Call Privacy Music on Hold Hold Reminder >Phone Rename Phone Rename Console_...
  • Page 38 Hold reminder Line selection Area codes Set line mode Hold reminder > MENU /ENTER Hold reminder Base setup ENTER MENU/ Hold reminder ENTER MENU/ ENTER=Save VOL+ VOL- Flashing ENTER MENU/ EXIT...
  • Page 39 Music on hold (M.O.H.) Turn M.O.H. on or off: MENU /ENTER Ringer setting RestrictedPrefix Base setup ENTER MENU/ Mailbox setup Music on hold ENTER Base setup MENU/ > ENTER M.O.H. on/off MENU/ Area codes Hold reminder Date and time Recorded M.O.H. Music on hold >...
  • Page 40 M.O.H. on/off Listen to the music on hold: Review M.O.H. > MENU /ENTER Record new M.O.H. M.O.H. source Base setup ENTER MENU/ Music on hold ENTER MENU/ Recorded M.O.H. > Review M.O.H. ENTER Aux In Device MENU/ Recorded M.O.H. Aux In Device Recorded M.O.H.
  • Page 41 Record music or a voice message M.O.H. on/off Review M.O.H. Record new M.O.H. > M.O.H. source NOTE: Record music or a message using an audio device: MENU /ENTER Base setup ENTER MENU/ Music on hold ENTER MENU/ Record new M.O.H. ENTER MENU/ HEADSET/AUX IN...
  • Page 42 Record music or a message using the corded handset: MENU /ENTER M.O.H. record Base setup ENTER MENU/ Music on hold ENTER=Start ENTER MENU/ M.O.H. record Record new M.O.H. 00:06 ENTER MENU/ ENTER=Stop M.O.H. record ENTER=Start ENTER MENU/ ENTER MENU/ EXIT NOTES: M.O.H.
  • Page 43 HEADSET/AUX IN ENTER MENU/ EXIT Select music on hold source MENU /ENTER Base setup ENTER MENU/ M.O.H. on/off Review M.O.H. Music on hold ENTER MENU/ Record new M.O.H. M.O.H. source > M.O.H. source ENTER MENU/ Recorded M.O.H. Aux In Device M.O.H.
  • Page 44 Restricted prefix Call restricted Call restricted Set restricted prefix: Directory MENU /ENTER Call log Ringer setting RestrictedPrefix RestrictedPrefix > MENU /ENTER ENTER Set prefix MENU/ Set prefix > Restricted Ext SKIP Enter prefix: REMOVE ENTER=Save REMOVE ENTER MENU/ RestrictedPrefix: EXIT Set restricted extension: MENU /ENTER...
  • Page 45 Ringers >Set Date/Time One Touch Phone Settings System Setup Registration Customer Support Set Date 01/01/14 MM/DD/YY Set Time 12:00...
  • Page 46 Phone Settings >LCD Language Home area code Key Tone LCD Contrast Tone/Pulse Call Privacy LCD Language >English Francais Espanol...
  • Page 47 Phone Settings LCD Language >Home area code Key Tone LCD Contrast Tone/Pulse Call Privacy Home area code...
  • Page 48 Phone Settings LCD Language Home area code >Key Tone LCD Contrast Tone/Pulse Call Privacy Key Tone >On Phone Settings LCD Language Home area code Key Tone >LCD Contrast Tone/Pulse Call Privacy LCD Contrast Level 1 Level 2 Level 3 >Level 4 Level 5 Level 6...
  • Page 49 Phone Settings LCD Language Home area code Key Tone LCD Contrast >Tone/Pulse Call Privacy Tone/Pulse >Tone Pulse Phone Settings LCD Language Home area code Key Tone LCD Contrast Tone/Pulse >Call Privacy Call Privacy >Off...
  • Page 50 Phone Settings Home area code Key Tone LCD Contrast Tone/Pulse Call Privacy >Music on Hold Music on Hold Music 1 Music 2 Music 3 >Off Phone Settings Key Tone LCD Contrast Tone/Pulse Call Privacy Music on Hold >Hold Reminder Hold Reminder >On...
  • Page 51 Phone Settings LCD Contrast Tone/Pulse Call Privacy Music on Hold Hold Reminder >Phone Rename Phone Rename Console_ Phone Settings Tone/Pulse Call Privacy Music on Hold Hold Reminder Phone Rename >Set Default Set phone to default settings? Press ‘SELECT’ to confirm...
  • Page 52 www.vtechphones.com...
  • Page 53 PRIV Line 1 00:00:01...
  • Page 55 Volume...
  • Page 57 PRIV >Call Privacy Record Call Call Privacy >On...
  • Page 58 Call Privacy >Record Call Record Call >Start recording...
  • Page 63 PRIV Conf. 00:00:00 L1:8005959511 L2:8002677377...
  • Page 66 Intercom to: >Reception Meeting room Ext 14 Ext 15 Ext 16 Ext 17...
  • Page 67 Transfer to: >Reception Meeting room Ext 14 Ext 15 Ext 16 Ext 17...
  • Page 68 Intercom to: >Reception Meeting room Ext 14 Ext 15 Ext 16 Ext 17...
  • Page 69 Ringers Set Date/Time >One Touch Phone Settings System Setup Registration Customer Support One Touch View >Program Enter Number: 18005959511_ Select to: Done...
  • Page 70 Press a 1-touch key to save the number One Touch #18 18005959511 Edit...
  • Page 71 One Touch >View Program One Touch #18 18005959511 Edit Edit Number: 18005959511_ Select to: Done...
  • Page 72 One Touch #18 18005959511 Delete...
  • Page 74 Enter Name Christine Smith_...
  • Page 75 Enter Number 8005959511_ Select to: Done Directory XX entries ‘MENU’=Add entry...
  • Page 77 32/50 Christine Smith Edit Copy to 1-touch >Delete...
  • Page 78 32/50 Christine Smith >Edit Copy to 1-touch Delete Enter Name Christine Smith_ Enter Number 8005959511_ Select to: Done...
  • Page 79 32/50 Christine Smith Edit >Copy to 1-touch Delete Enter Number 8005959511_ Select to: Done Press a 1-touch key to save the number Number saved 1-touch key...
  • Page 80 NEW 001/090 LINE 1 CHRISTINE SMITH 8005959511 11:08PM MON12/21...
  • Page 81 EXT11 Console Auto Att:ON 11:08PM MON 12/21 NEW 001/090 LINE 1 CHRISTINE SMITH 8005959511 11:08PM MON 12/21...
  • Page 82 001/090 LINE 1 Chris 8005959511 11:08PM MON 12/21 Call History 28 New calls 30 calls ‘DELETE’ =Del all...
  • Page 83 001/090 LINE 1 Chris 8005959511 11:08PM MON 12/21 18005959511 5959511 15959511 8005959511...
  • Page 84 001/090 8005959511 >Copy to DIR Copy to 1-touch Delete Enter Number 8005959511_ Select to: Done...
  • Page 85 001/090 8005959511 Copy to DIR >Copy to 1-touch Delete 001/090 8005959511 Copy to DIR Copy to 1-touch >Delete...
  • Page 86 PRIVATE NAME PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME UNKNOWN NUMBER UNKNOWN CALLER...
  • Page 88 Auto Att ON/OFF >On Auto Att Delay 8 seconds...
  • Page 90 Night Mode >On Announcement >Day OGM Night OGM Directory OGM Day OGM Start/End Time Play >Record Reset Record OGM 00:15 Press SELECT to: STOP...
  • Page 91 Day OGM >Start/End Time Play Record Reset Day OGM >Start time 09:00 End time 06:00...
  • Page 92 Play OGM 00:15 Press SELECT to: STOP Day OGM Start/End Time Play Record >Reset Reset Day OGM to default announcement?
  • Page 93 Auto Attendant Auto Att ON/OFF Auto Att Delay Announcement Night Mode Delete ALL msgs >Reset Auto Att Reset Auto Attendant to default settings?
  • Page 94 Priv MB ON/OFF >On Priv MB Delay 6 seconds...
  • Page 95 Private Mailbox Priv MB ON/OFF Priv MB Delay >Announcement Delete all msgs Record Memo Call Intercept Announcement Play >Record Reset Record OGM 00:15 Press SELECT to: STOP Play OGM 00:15 Press SELECT to: STOP...
  • Page 96 Announcement Play Record >Reset...
  • Page 97 Private Mailbox Priv MB ON/OFF Priv MB Delay Announcement Delete all msgs Record Memo >Call Intercept Call Intercept >On...
  • Page 98 Ans Sys Setup >Remote Code Msg Date/Time Message Alert Message Length Call Screening Remote Code 333_ Ans Sys Setup Remote Code >Msg Date/Time Message Alert Message Length Call Screening Msg Date/Time >Announce Skip...
  • Page 99 Ans Sys Setup Remote Code Msg Date/Time >Message Alert Message Length Call Screening Message Alert >On Ans Sys Setup Remote Code Msg Date/Time Message Alert >Message Length Call Screening Message Length >Greeting only 1 minute 2 minutes 3 minutes Unlimited...
  • Page 100 Ans Sys Setup Remote Code Msg Date/Time Message Alert Message Length >Call Screening Call Screening >On Time left 60:00...
  • Page 103 Play Messages >Central Mailbox Private Mailbox Central Mailbox >Play new msgs Play all msgs...
  • Page 104 Auto Attendant Auto Att ON/OFF Auto Att Delay Announcement Night Mode >Delete ALL msgs Reset Auto Att Delete messages?
  • Page 105 Private Mailbox Priv MB ON/OFF Priv MB Delay Announcement >Delete all msgs Record memo Call Intercept Record memo 00:15 Press SELECT to: STOP...
  • Page 108 All messages are deleted Auto Att: ON Auto Attendant is reset to default Call History EMPTY Caller ID deleted Check network Contact saved to Directory DECT Headset registered DECT Headset deregistered Directory 0 entry Directory memory full Ended Extension busy. Please try again later Int.
  • Page 109 Line is not available at this time Line X Line X Incoming call No answer. Please try again later No IP obtained. Check network. Number already saved Number saved 1-touch key Obtain IP from DHCP server? Phone is set to default Redial deleted Redial empty Registering...
  • Page 110 Registering handset... (Put handset on cradle to start) Registration failed System busy. Please try again later Transfer from: Transfer Line X Unable to obtain IP. Please check DHCP server. XX New calls XX New messages...
  • Page 121 The console shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.
  • Page 122 Mesures de sécurité importantes Information relative à la sécurité Veuillez lire et comprendre toutes les instructions du guide d’utilisation. Relectez toutes les inscriptions apparaissant sur le produit. Évitez d’utiliser le téléphone pendant un orage. Il pourrait y avoir un faible risque d’électrocution. N’utilisez pas un téléphone près d’une fuite de gaz.
  • Page 123 Spécifiquement en rapport avec les téléphones sans fil Alimentation électrique : La base de ce téléphone sans fil doit être branchée à une prise de courant électrique fonctionnelle. La prise électrique ne doit pas être contrôlée par un interrupteur mural. Les appels ne peuvent pas être effectués à partir du combiné si la base n’est pas branchée, si elle est hors fonction ou si le courant électrique est coupé.