Page 1 ® ErisTerminal SIP Deskset ET685 Administrator and Provisioning Manual Rev. 1 06/18...
Page 2: Table Of Contents
ET685 Administrator and Provisioning Manual ONTENTS Preface ...................... 6 Text Conventions ........................ 7 Audience..........................7 Related Documents ......................7 Introducing the ET685................8 About the ET685 Deskset....................9 Quick Reference ....................... 11 Programmable Keys ......................12 Configuration Methods ..................... 13 Provisioning....................
Page 3 ET685 Administrator and Provisioning Manual Supported Container Tags and Sub Tags............31 XML Syntax ....................51 Manual Software Update ....................52 Phone Menu Reference................53 Viewing the Phone Menu....................54 Alphanumeric keypad ..................54 Input modes and navigation ................54 Entering numerals, letters, special characters, and symbols ......
Page 4 ET685 Administrator and Provisioning Manual Preferences page ....................97 Speed Dial page ....................103 Function Keys page ...................105 Type ......................106 Key Events ....................111 Identity n page ....................113 Login tab ..................... 113 Features tab ....................117 SIP tab ......................123 NAT tab .......................130 RTP tab .......................132...
Page 5 ET685 Administrator and Provisioning Manual...
Page 6: Preface
Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of the console. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
Page 7: Text Conventions
NAT traversal settings, and so on. As the ET685 SIP Deskset becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with ET685-specific configurations for optimal performance with those services.
Page 8: Introducing The Et685
H A P T E R ET685 NTRODUCING THE This administrator and provisioning guide contains detailed instructions for configuring the ET685 SIP Deskset. Please read this guide before attempting to configure the ET685. This chapter covers:  “About the ET685 Deskset” on page ...
Page 9: About The Et685 Deskset
There are two network ports, known as the Ethernet port and PC port, at the back of the ET685. The Ethernet port allows the ET685 Deskset to connect to the IP PBX. The PC port is for another device such as a personal computer to connect to the Ethernet network through the ET685.
Page 10 The ET685 SIP Deskset supports intercom and call transfers between system extensions and can connect you and two other parties on the same conference call. The ET685 has four programmable soft keys and 6 programmable feature keys. You can program these keys for quick dial, busy lamp field, line access or any of the functions described in “Function Keys page”...
Page 11: Quick Reference
ET685 Administrator and Provisioning Manual Quick Reference The following diagram shows the ET685 external features and controls. Introducing the ET685 Back to Contents...
Page 12: Programmable Keys
ET685 Administrator and Provisioning Manual Programmable Keys You can use the WebUI to change the function of the four soft keys below the display, navigation keys, customizable function keys, and programmable LED function keys. For more information, see “Function Keys page” on page 105.
Page 13: Configuration Methods
ET685 Administrator and Provisioning Manual Configuration Methods You can use any of the following methods to configure your ET685 SIP Deskset: Provisioning – see  “Provisioning” on page Phone User Interface – see  “Phone Menu Reference” on page Web User Interface (WebUI) – see ...
Page 14: Provisioning
H A P T E R ROVISIONING Provisioning refers to the process of acquiring and applying new settings for the ET685 using configuration files retrieved from a remote computer. After a ET685 is deployed, subsequent provisioning can update the ET685 with new settings; for example, if your service provider releases new features.
Page 15: Auto Provisioning
Saving Configuration Files You can save a sample configuration file from your phone using the WebUI interface. 1. Open the ET685 WebUI interface, and open the Settings page. 2. To save the settings, click the link for the file format you want.
Page 16: Scenarios
The DHCP Server must be configured with additional DHCP Options containing the URL of the Auto Provisioning Server to the VTech VoIP phones on boot-up. The phones will then request their configuration parameters from the Auto Provisioning Server which will result in a ready-to-use phone setup without manual configuration.
Page 17: Dhcp Options
ET685 Administrator and Provisioning Manual DHCP Options Option 66 (TFTP server name) This option is used to identify a TFTP server when the 'sname' field in the DHCP header has been used for DHCP options. The code for this option is 66, and its minimum length is VALIDVALUE <protocol>...
Page 18 66/67/132/133. VALIDVALUE (Examples) linux dhcpd3 syntax: option vendor-encapsulated-options 42:0c:68:74:74:70:3a:2f:2f:74:65:73:74:00:43:12:73:6e:6f:6d:2f:73:65:74:74:6 9:6e:67:73:2e:70:68:70:00; Which means tunnel opt 66 http://test and opt 67 vtech/settings.php via opt 43. option vendor-encapsulated-options 84:02:33:00; Which means tunnel opt 132 value 3 via opt 43. option vendor-encapsulated-options 84:04:31:31:34:00:85:02:35:00;...
Page 19: Plug & Play
NOTE: Vendor class identifier for VTech ET685: VTechET685 Plug & Play Plug & Play (PnP) provides a proprietory method to enable Auto Provisioning on all VTech VoIP phones. By default (Parameter pnp config = on) the phones send SIP SUBSCRIBES messages to a multicast address.
Page 20: Automatic Redirection Service
VTech VoIP phones on VTech’s Redirect Server and assign a redirection URL pointing to their own Auto Provisioning Server. Any ET685 updated to the latest firmware release will have the Redirection Server URL available as the default Provisioning Server URL...
Page 21: Tr-069 Provisioning
ET685 Administrator and Provisioning Manual NOTE: Using the Redirection Service requires contacting the VTech support team for an account. TR-069 Provisioning TR-069 is a standard for remote management of CPE (Customer Premises Equipment) defined by the DSL Broadband Forum. TR-069 uses common transport mechanisms (HTTP and HTTPS) for communication with CPE.
Page 22 ET685 Administrator and Provisioning Manual Another difference is the way the actions are triggered. Unlike provisioning, where the phone triggers the provisioning process according to a fixed schedule, TR-069 allows the administrator to initiate provisioning via ACS at anytime. Another major difference is that in case of TR-069 the server can be notified whenever a user changes a setting.
Page 23: Bootup Process
Initially the Provisioning URL will be composed using update_server and  update_filename and will be requested, e.g. http://server/vtech/vtech.xml. If Option 67 is absent, the Provisioning URL is composed using update_server and {phoneType}.htm, e.g. http://server/VTechET685.htm In a second attempt the MAC address, i.e.-{mac}, will be concatenated and ...
Page 24: Configuration File Types
Setting files are container for a subset of configuration parameters needed to customize and maintain the ET685 phone remotely. Depending on the firmware version currently installed on the ET685 phone, two formats can be distinguished: ASCII text format (restrictions apply) ...
Page 25 ET685 Administrator and Provisioning Manual The following hints apply to both ASCII Text Format and XML Format. Hints ASCII Text Format AND XML Format Start 1. Start with a factory reset phone Apply the desired modifications in your working (live) ...
Page 26: Ascii Format
[ Name (tn), Number (tu), Contact Type (tc), Outgoing Identity (to) ] Structure 1. One general setting file per phone type, i.e. ET685, containing general configuration parameters 2. One specific setting file per phone, i.e. (MAC address based), containing phone specific configuration parameters.
Page 27: Specific Setting File
AUTHUSER1 user_pass1$: AUTHPASSWORD1 user_name1$: LINEPORT1 user_realname1$: User1 user_host1$: proxy.net user_srtp1$: off user_dp_str1$: !([^#]%2b)#!sip:\1@\d!d user_pname2$: AUTHUSER2 user_pass2$: AUTHPASSWORD2 user_name2$: LINEPORT2 user_realname2$: User2 user_host2$: proxy.net user_srtp2$: off user_dp_str2$: !([^#]%2b)#!sip:\1@\d!d # You may add up to 12 ET685 accounts Provisioning Back to Contents...
Page 28: Firmware Setting File
ET685 Administrator and Provisioning Manual # set 1st account to active outgoing identity active_line$: 1 # the following parameters are only required to provide automated firmware updates # IMPORTANT: define the URL of the --> firmware setting file firmware_status: http://provisioning.mycompany.com/VTechET685/firmware.htm # additionally the -->...
Page 29: Xml Format
Extended dial plan support  Directory provisioning support  Structure 1. One general setting file container <setting-files> per phone type, i.e. ET685, etc., providing a list of setting file URLs linked to: One settings container  (<settings>) per phone type containing general configuration parameters grouped in XML tags (<phone-settings>, <functionKeys>, <tbook>, <dialplan>) OR/AND individual XML...
Page 30: Setting Files Container
ET685 Administrator and Provisioning Manual Setting Files Container <setting-files> Setting files container are XML files using the <setting-files> tag They should be the first XML file provisioned. They allow to specify a list of setting file URLs: 1. XML phone settings files 2.

Page 31: Supported Container Tags And Sub Tags
ET685 Administrator and Provisioning Manual <functionKeys> tag  <tbook> tag  <dialplan> tag  <uploads> tag  <certificates> tag  tree:openlevels=2|root=Settings Container <settings> Supported Container Tags and Sub Tags <phone-settings> XML tag The phone settings XML tag (<phone-settings>) contains the main part of the available settings (configuration parameters).
Page 32 ET685 Administrator and Provisioning Manual Attributes: idx representing a valid account index.  perm representing a valid permission flag.  value representing the parameter value. For a detailed list of parameter values,  see Chapter 5, Configuration File Parameter Guide <functionKeys>...
Page 33 ET685 Administrator and Provisioning Manual These are the function key index (fkey idx) ranges on ET685 phones with USB ports for all ET6 expansion modules: Self-labeling keys on ET685 phone:  Page 1: 0-5  Page 2: 6-11  Page 3: 12-17 ...
Page 34 ET685 Administrator and Provisioning Manual the destination configured on the key is inserted $type will insert the key type  $state will insert the key state, when applicable (not all keys have states)  Setting with index 0 describes the format of the upper left key on the first ET6 attached on phones without self-labeling keys.
Page 35 Pressing the key bound to “Intercom” enables the icom intercom mode: the phone will be directly connected to the VTech phone if authentication is set up properly. This feature is useful in an office environment as a quick access key to connect to the operator or the secretary.
Page 36 ET685 Administrator and Provisioning Manual value string Description “Line” key can behave as a private or line shared line line key, according to the setting user_shared_line. Private Line: Assigns local SIP identities  (lines) to programmable keys. Shared Line: Enables subscribers to share ...
Page 37 ET685 Administrator and Provisioning Manual value string Description Forward To. This option can be used to create a redirect shortcut for setting up call forwarding for the phone. If you are using a programmable function key with LED, the LED will indicate the current state of the call forwarding.
Page 38 ET685 Administrator and Provisioning Manual keyevent Description This key event will deny the incoming call and add F_DENYALL the number to the deny list. Since firmware version 8.7.2, all phones with call screen settings can alternatively do this by long-pressing cancel key.
Page 39 ET685 Administrator and Provisioning Manual keyevent Description Access the Broadsoft directory via the Open Client F_OCIP Interface-Provisioning (OCI-P) that allows third-party applications to peform all business functions peformed by BroadWorks. Provides access to the Presence State list, where F_PRESENCE the Presence State of each SIP Identity can be defined e.g.
Page 40 ET685 Administrator and Provisioning Manual Example: <ReplacementPlan> <key id="ResourceListBuddy" wui_translation_key="fkeys_ssi_buddy_from_server_list">...</key> <setting_replacement id="user_event_list_uri">...</setting_replacement> </ReplacementPlan> Level 1 Element: ReplacementPlan <ReplacementPlan> knows two sorts of subtrees: <key> and  <setting_replacement> (described below). You may delete plans already on the phone by providing the <key> or ...
Page 41 ET685 Administrator and Provisioning Manual <tbook> XML tag The directory settings XML tag (<tbook> or <phone-book) contains a list of contact entries to be provisioned into the internal phone directory. The tags <tbook> and <phone-book> are equivalent: These XML tags can be used either inside the <settings>...
Page 42 ET685 Administrator and Provisioning Manual When complete="true" is provisioned, the phones know that the provided tbook is complete and thus the previous one can be deleted (this is the only way to delete entries from the internal tbook via provisioning).
Page 43 ET685 Administrator and Provisioning Manual The Master-entry is defined through:  type="MASTER"  number=AnyUniqueNumber - must be one of the telephone numbers of  one of the members Masters cannot define a context.  The Member-entries are defined by: ...
Page 44 ET685 Administrator and Provisioning Manual <TEMPLATE MATCH="0" Timeout="1" User="Phone"/> <TEMPLATE MATCH="9,011*" Timeout="6" User="Phone"/> <TEMPLATE MATCH="9,0" Timeout="1" User="Phone"/> <TEMPLATE MATCH="9,11" Timeout="0" User="Phone" Rewrite="9911"/> <TEMPLATE MATCH="9,.11" Timeout="0" User="Phone"/> <TEMPLATE MATCH="9,101...." Timeout="0" User="Phone"/> <TEMPLATE MATCH="9,10...." Timeout="0" User="Phone"/> <TEMPLATE MATCH="9,10*" Timeout="6" User="Phone"/> <TEMPLATE MATCH="9,1.." Timeout="0" User="Phone"/>...
Page 45 ET685 Administrator and Provisioning Manual 2. '*' as a wildcard for all charcaters and digits. 3. '[' & ']' to specify a range for single digit input e.g. match="[4-7].." would mean any three digit number where the first digit is either 4, 5, 6 or 7 i.e. 4-7 inclusive of both limits.
Page 46 ET685 Administrator and Provisioning Manual license allows replacing the current phone license with a new license to  enable additional features. The license will be ignored if it's not valid (e.g. not matching the mac address of the phone). moh allows uploading a local music on hold file (RAW PCMU 20ms).
Page 47 ET685 Administrator and Provisioning Manual <certificates> XML tag The certificates settings (<certificates> tag) contains the trusted server certificates. This XML tag can be used either inside the <settings> tag or  as an individual XML file whose URL is listed inside <setting-files> tag ...
Page 48: Language Files
ET685 Administrator and Provisioning Manual Level 2 Element: language Attributes: url string contains phone user interface language file URLs (1)..(n)  name string determines the language's name in the phone user interface language  list. <web-languages> XML tag Syntax: <?xml version="1.0" encoding="utf-8" ?>...
Page 49 ET685 Administrator and Provisioning Manual <phrases> XML tag Syntax: <?xml version="1.0" encoding="utf-8"?> <phrases> <phrase i="<index>" n="<name>" t="<translation>"/> <phrase i="<index>" n="<name>" t="<translation>"/> <language i="<index>" t="<language name>"/> </phrases> Level 1 Element: phrases Level 2 Element: phrase tag defines one Phone User Interface phrase.
Page 50 ET685 Administrator and Provisioning Manual Attributes: i string represents the running <index> of the phrases  n string represents the internally used (english) variable <name> used for the  translation t string represents the translation  Element: language tag defines the language name...
Page 51: Xml Syntax
ET685 Administrator and Provisioning Manual <firmware_uxm perm="<permission flag>"><value></firmware_uxm> </firmware-settings> Level 1 Element: firmware-settings Level 2 Element: firmware_uxm tag represents the only allowed configuration parameter. Attributes: perm string represents the <permission flag> (see  “XML Syntax” on page 51). value string represents the expansion module firmware image file URL.
Page 52: Manual Software Update
3. Copy the URL link to the firmware update file. This will be a .bin file. For example: VTechET685-SIP-8.10.1.11-0-SIP-r.bin 4. Open the ET685 WebUI interface, and open the Software Update page. 5. In the Firmware field, paste the link to the firmware update file 6.
Page 53: Phone Menu Reference
 “Using the Network menu” on page  “Using the Maintenance menu” on page  “Using the Information Menu” on page For more information about the other phone menus, see the ET685 User Guide. Phone Menu Reference Back to Contents...
Page 54: Viewing The Phone Menu
ET685 Administrator and Provisioning Manual Viewing the Phone Menu To view the phone menu on the ET685 display: Press the navigation key  –OR– Press the function key below , if the symbol is available.  To select menu items and settings on the phone menu: Press a number on the alphanumeric keypad ...
Page 55: Entering Numerals, Letters, Special Characters, And Symbols
ET685 Administrator and Provisioning Manual On phone screens where you are keying in entries, the current input mode is indicated underneath the cursor. Press the left function key underneath the display to switch to the input mode indicated by the symbol directly above it in the function key line.
Page 56 ET685 Administrator and Provisioning Manual & & < > Phone Menu Reference Back to Contents...
Page 57: Using The Identity Menu
ET685 Administrator and Provisioning Manual Using the Identity menu The ET685 supports up to 12 accounts or "phone numbers" with one or more providers or within an office or organization network. On VTech phones, these accounts or phone numbers are called "identities".
Page 58: Edit Identity Menu
ET685 Administrator and Provisioning Manual After successful reregistration, the green person symbol is displayed beside each identity. Edit Identity menu The Edit Identity menu item enables you to configure or edit an identity. Edit Identity (Hotdesking) Use this menu item to configure or edit an identity for hotdesking (one phone shared by many users).
Page 59: Edit Identity
ET685 Administrator and Provisioning Manual 5. Enter the password for the account registered to a SIP registrar/proxy. 6. Press and hold for two seconds to return to the idle screen. Edit Identity Use this menu item to configure or edit an identity.
Page 60 ET685 Administrator and Provisioning Manual 2 Displayname - Enter the name you would like to associate with the identity,  e.g. “John Smith”. 3 Displaynumber - Enter the display number for the idle screen.  4 Account - Enter the account with which you register to a SIP registrar/proxy.
Page 61 ET685 Administrator and Provisioning Manual 5 Password - Enter the password for the account registered to a SIP  registrar/proxy. 6 Registrar - Enter the IP or DNS address of the registrar/proxy where you  want to register this account.
Page 62 ET685 Administrator and Provisioning Manual 8 Authentication Username - If your registrar environment needs a different  user name for registration and authentication, then enter the user name for authentication. The user name in 3 Account will be used for registration.
Page 63: Logging Off Identity
–OR– Select 1 Log Off All Identities. If the “VTECH Welcome!” screen appears, it means there are no identities configured on the phone. You must press any button, and then enter the account, registrar, and SIP password to register an identity.
Page 64: Using The Network Menu
ET685 Administrator and Provisioning Manual Using the Network menu In Administrator mode, you can configure network settings on the 4 Network phone menu. IP Settings menu Use this menu item to Internet Protocol (IP) settings for the phone. NOTE: After changing these settings, you must reboot your phone.
Page 65 ET685 Administrator and Provisioning Manual 2 IPv4 - Enter the phone’s IP address.  3 Netmask - Enter the netmask for the phone.  4 IP Gateway - Enter the IP address of the default IP gateway (NOT the VoIP ...
Page 66: Ipv6 Settings
ET685 Administrator and Provisioning Manual 3. Press and hold for two seconds to return to the idle screen. IPv6 Settings NOTE: After changing these settings, you must reboot your phone. 1. Press > 4 Network > 1 IP Settings > 2 IPv6.
Page 67: Webserver Menu
ET685 Administrator and Provisioning Manual Webserver menu Use this menu item to secure Web User Interface access to your phone. 1. Press > 4 Network > 2 Webserver. 2. To disable access to the web user interface (WebUI): Select 1 Webserver until the slider is off and “Off”...
Page 68 ET685 Administrator and Provisioning Manual 3 User Name - Enter a user name that will be required to access the web user  interface. 4 Password - Enter the password for the user name.  3. Press and hold for two seconds to return to the idle screen.
Page 69: Vlan Menu
ET685 Administrator and Provisioning Manual VLAN menu Use this menu item to configure VLAN settings for your phone. 1. Press > 4 Network > 3 VLAN. 2. Select each of the following menu items from the list, and enter the required information.
Page 70: Wlan Menu
ET685 Administrator and Provisioning Manual WLAN menu Use this menu item to configure Wireless Local Area Network (WLAN) settings for your phone. 1. Press > 4 Network > 4 WLAN. 2. To disable WLAN: Select 1 WLAN until the slider is off and “Off”...
Page 71 ET685 Administrator and Provisioning Manual To display WLAN details, press the Details button. To scan for a WLAN again, press the Rescan button. 3 Manual Setup - Select each of the following menu items from the list, and  enter the required information.
Page 72: Advanced Menu
ET685 Administrator and Provisioning Manual Advanced menu Use this menu item to configure advanced settings for your phone. 802.1X menu Use this menu item to configure 802.1X settings for your phone. 1. Press > 4 Network > 5 Advanced > 1 802.1X.
Page 73 ET685 Administrator and Provisioning Manual 2 Mode - Select the IEEE802.1X EAP authentication method.  3 User Name - Enter a user name that is used for IEEE802.1X EAP-MD5  authentication. 4 Password - Enter the password that is used for IEEE802.1X EAP-MD5 ...
Page 74: Hardware Menu
ET685 Administrator and Provisioning Manual 3. Press and hold for two seconds to return to the idle screen. Hardware menu Use this menu item to configure hardware settings for your phone. 1. Press 5 Advanced > 2 Hardware. 2. Select each of the following menu items from the list, and enter the required information.
Page 75 ET685 Administrator and Provisioning Manual 3. To disable ethernet detection: Select 3 Ethernet Detection until the slider is off and “Off” is displayed. –OR– To enable ethernet detection: Select the following menu items from the list, and enter the required information.
Page 76: Ntp Menu
ET685 Administrator and Provisioning Manual 4 Action on Ethernet Cable Replug - Select the action the phone should take  when the ethernet cable is replugged. 4. Press and hold for two seconds to return to the idle screen. NTP menu NOTE: After changing these settings, you must reboot your phone.
Page 77: Dns Menu
ET685 Administrator and Provisioning Manual 3. Press and hold for two seconds to return to the idle screen. DNS menu NOTE: After changing these settings, you must reboot your phone. Use this menu item to configure NTP settings for your phone.
Page 78 ET685 Administrator and Provisioning Manual 3 DNS Server2 - Enter the IP address of a backup DNS server for your  network. 3. Press and hold for two seconds to return to the idle screen. Phone Menu Reference Back to Contents...
Page 79: Using The Maintenance Menu
ET685 Administrator and Provisioning Manual Using the Maintenance menu In Administrator mode, you can perform maintenance functions on the 5 Maintenance phone menu. Maintenance functions include switching between user/administrator mode, setting your keyboard lock PIN, rebooting your phone, or resetting your phone to factory default values.
Page 80: Changing The Keyboard Lock Pin
ET685 Administrator and Provisioning Manual If you entered the password correctly, the phone is now in administrator mode. NOTE: If you forgot the administrator password, and the default administrator pasword 0000 (4 x zero) does not work, you can factory reset the phone – on the web interface: Go to the Advanced page >...
Page 81 ET685 Administrator and Provisioning Manual 3. Enter the new PIN or press to clear the PIN. 4. Re-enter the new PIN or press to clear the PIN. 5. Press and hold for two seconds to return to the idle screen.
Page 82: Reboot
ET685 Administrator and Provisioning Manual Reboot Use this menu item to reboot your phone. 1. Press > 5 Maintenance > 2 Reboot. 2. At the “Reboot?” prompt, press to reboot or to cancel. The phone reboots. Reset Values Use this menu item to reset your phone to factory default values.
Page 83 ET685 Administrator and Provisioning Manual Phone Menu Reference Back to Contents...
Page 84: Using The Information Menu
ET685 Administrator and Provisioning Manual Using the Information Menu In Administrator mode, you can display information about your phone on the 6 Information phone menu. The information you can display includes: Status messages  Firmware version number  IP address ...
Page 85: System Info
ET685 Administrator and Provisioning Manual 2. Press and hold for two seconds to return to the idle screen. System Info Use this menu item to display the firmware version number, IP address, and MAC address of the phone. 1. Press >...
Page 86 ET685 Administrator and Provisioning Manual 2. Press to scroll through the information displayed on the screen. 3. Press and hold for two seconds to return to the idle screen. Phone Menu Reference Back to Contents...
Page 87: Web User Interface (Webui) Reference
The WebUI allows you to configure all aspects of ET685 Deskset operation, including account settings, programmable keys, network settings, contact lists, and provisioning settings. The WebUI is embedded in the ET685 operating system. When you access the WebUI, you are accessing it on the device, not on the Internet.
Page 88: Using The Web User Interface (Webui)
Using the Web User Interface (WebUI) The Web User Interface (WebUI) resides on the ET685 Deskset. You can access it using a web browser. After you log in to the WebUI, you can configure the ET685 on the following pages.
Page 89: Changing Settings In The Webui
Ensure that you are running the latest update of your preferred web browser). 4. Type the ET685 IP address, preceded by "http://" or "https://" in the web browser address bar (for example: http://192.168.10.115) and press ENTER on your computer keyboard.
Page 90 ET685 Administrator and Provisioning Manual Click the Save button to save your changes to the phone.  Some changes to settings require the phone to be rebooted. The WebUI displays the following message. Click the Reboot button to reboot your phone.
Page 91: Operation Pages
Displaying Call History of dialed numbers, missed calls, and received calls.  Home page The Home page enables you to dial a number or Uniform Resource identifier (URI) on your ET685 Deskset, and also displays call history of dialed numbers, missed calls, and received calls. Setting Description...
Page 92 ET685 Administrator and Provisioning Manual Setting Description Dial button - Click to dial the number on your phone. The phone calls the number on the speakerphone. You can lift the handset or press the headset button on your phone. Hangup button - Click to disconnect the call.
Page 93: Directory Page
ET685 Administrator and Provisioning Manual Setting Description Received Calls This area of the page shows the call history of calls received by your phone. It shows date, time, and duration of the call as well as Local Identity and Number. Local Identity is the phone's outgoing identity which received the call, and Number is the phone number it was received from.
Page 94 ET685 Administrator and Provisioning Manual Setting Description Directory: This area of the screen displays the entries in your phone's directory. Click to edit the entry.  Click to delete the entry.  Click call the number on your phone. ...
Page 95 ET685 Administrator and Provisioning Manual Setting Description Contact Type The contact type: None  VIP - Enables calls from the number, even if Do Not  Disturb (DND) is turned on. Deny List - Blocks calls from the number, but the ...
Page 96 ET685 Administrator and Provisioning Manual Setting Description Load from file: Filename Select the file you want to upload. Filetype Select the format of the file - CSV format or Unicode TAB-separated. Skip first Line Select “on” to skip the first line of the import file, such as a heading line that describes field names.
Page 97: Setup Pages
ET685 Administrator and Provisioning Manual Setup pages The Setup pages of the WebUI are for the setup and configuration of your phone: Setting phone preferences  Assigning speed dial numbers  Setting function keys  Settings for Identities (accounts), Action URLs, and Advanced features ...
Page 98 ET685 Administrator and Provisioning Manual Setting Description Webinterface Language Select a language used on the Web User Interface (WebUI). This may be different from the language currently used on the phone. Language Select the language used on the Phone User Interface of your phone.
Page 99 ET685 Administrator and Provisioning Manual Setting Description Show Clock Specifies whether or not clock and date should be displayed (at the idle screen usually). Release 8.4.32 or higher: If <false> phone name is displayed instead (if set). U.S. dialnumber format...
Page 100 (100 Trying, 180 Ringing etc). Advertisement This setting distinguishes whether an Advertisement page is displayed on the VTech phone WebUI home page. This setting is related to the setting advertisement_url. Web User Interface (WebUI) Reference Back to Contents...
Page 101 ET685 Administrator and Provisioning Manual Setting Description Sort server directory When set to 'on', the results returned from an on-line search result by last telephone directory search will be sorted by Last Name name (Surname) then First Name (Given Name). When set to 'off', the results will be sorted by First Name (Given Name) then Last Name (Surname).
Page 102 ET685 Administrator and Provisioning Manual Setting Description Internal Ringer Text Text which can be specified in Alert-Info to categorize a (0-10) specific ringtone melody. Internal Ringer File Melody to be played back on the Internal Ringer Text. (0-10) Auto Answer:...
Page 103: Speed Dial Page
ET685 Administrator and Provisioning Manual Setting Description Lock Keyboard after sec. This setting allows you to configure an inactivity timer (in (0 = never) seconds). If enable_keyboard_lock is set to on, the phone will automatically lock the keypad after the configured inactivity time.
Page 104 ET685 Administrator and Provisioning Manual Setting Description 0 to 9 Speed dial items 0-9 specifies the number which may be called via keys 0-9. Speed dial item # specifies the number which may be called via key #. Speed dial item * specifies the number which may be called via key *.
Page 105: Function Keys Page
ET685 Administrator and Provisioning Manual Function Keys page On this page, you can specify the settings for programmable keys on your phone. Use Context to specify the identity context for that key e.g. this identity will be used to subscribe for a particular extension.
Page 106: Type
ET685 Administrator and Provisioning Manual Type The following table lists the available selections for Type. Type Description Action URL Action URLs are basically HTTP GET Requests. They can be used to send various data from the phone to a web server, like: usual settings stored on the phone.
Page 107 ET685 Administrator and Provisioning Manual Type Description Call Agent The phone can be used as a Call Agent that distinguishes five states: AgentLoggedOnEvent (Sign-In)  AgentLoggedOffEvent (Sign-Out)  AgentNotReadyEvent (Unavailable)  AgentReadyEvent (Available)  AgentWorkingAfterCallEvent (Wrap-Up)  These states are governed by the function key ACD, which is configured in the Function Keys section of the webinterface.
Page 108 Intercom Pressing the key bound to “Intercom” enables the intercom mode: the phone will be directly connected to the VTech phone if authentication is set up properly. This feature is useful in an office environment as a quick access key to connect to the operator or the secretary.
Page 109 BLA members can monitor the status of the bridged line via the Function keys available on the VTech phones. For monitoring the status of a bridged line, the function key must be configured as a “Line” type. In addition, the “Number”...
Page 110 ET685 Administrator and Provisioning Manual Type Description Multicast Page Supports paging via multicast IP. Set up the function key to generate a multicast stream. Park+Orbit This feature is useful for call center environments and all places where there is a great inflow of calls and some kind of queuing is required to manage them.
Page 111: Key Events
ET685 Administrator and Provisioning Manual Type Description Voice+Recorder This feature can be used to record a conversation during an active call or short messages or memos for personal use. Another possible usage is the recording of a debate or discussion, to keep audio minutes of a meeting, or to record a conference.
Page 112 ET685 Administrator and Provisioning Manual Key Event Description Hoteling Hoteling feature enables users (guests) within an office to use any cubicle phone (hosts) in the office by logging in to the host phone and having the host phone provisioned with guest’s device profile settings.
Page 113: Identity N Page
On the Identity n page, you can configure each identity (account) you have ordered from your service provider. You can configure up to 12 identities on the ET685 Deskset. The WebUI pages are labeled Identity 1, Identity 2, etc., respectively. Each page has five tabs for configuring settings specific to the currently selected identity - Login, Features, SIP, NAT, and RTP.
Page 114 ET685 Administrator and Provisioning Manual Setting Description Identity active This identity can be disabled by disabling this option. This means this identity is not longer registered anymore. Displayname Set the name you would like to associate with each line. For example, “John Smith”. This information is also sent out to any party you are calling.
Page 115 ET685 Administrator and Provisioning Manual Setting Description Password This is the password to be used for challenge responses. In order to protect them from unauthorized use, passwords are not displayed in their true form, but as a series of asterisks.
Page 116 ET685 Administrator and Provisioning Manual Setting Description XML Idle Screen URL An HTTP URL pointing to a XML idle screen description that is used to design your own idle screen. A different XML idle screen can be specified per identity, and will be shown if this identity is the current active outgoing one.
Page 117: Features Tab
Remove All Identities button - Click to remove all identities from the phone. The “VTECH Welcome!” screen appears on your phone display. You must press any button, and then enter the account, registrar, and SIP password to register an identity.
Page 118 ET685 Administrator and Provisioning Manual Setting Description Call Forwarding: Always If turned on, all calls to the associated identity are diverted to the number specified by Target. Diversion can either be handled by the phone or by a server - see parameter using_server_managed_fwd_all.
Page 119 ET685 Administrator and Provisioning Manual Setting Description On Code When set, the given starcode, appended by the redirection target, will be dialed whenever redirection after timeout gets enabled or changes the target for the specific identity. Off Code If the PBX is handling the redirection, it can be specified which star code disables this functionality at the PBX for the specific identity.
Page 120 ET685 Administrator and Provisioning Manual Setting Description Call Forwarding Timeout If this setting is on the server will be responsible for handling the redirect on timeout functionality. From the call perspective, the phone will act as if no redirect was set (all is managed by the server).
Page 121 ET685 Administrator and Provisioning Manual Setting Description Server Directories If the on-line telephone directory search is to be limited to certain directories or groups these may be specified here, separated by a space. If left empty, all directories found will be searched.
Page 122 ET685 Administrator and Provisioning Manual Setting Description Display Profile Image Determines whether the phone should display logged in XMPP account profile picture. When set to 'on', the phone UI will present the login XMPP account profile image on the idle screen.
Page 123: Sip Tab
ET685 Administrator and Provisioning Manual SIP tab With the SIP tab, you can configure SIP identity settings for the phone. Web User Interface (WebUI) Reference Back to Contents...
Page 124 Count all groups in Defines how the backreferences (e.g. \3) inside our dialplan Dial-Plan substitution patterns count. Historically, VTech only counted matched-groups that actually matched, ignoring the others. See this example Input: hello RegEx: ((hell)(l?)(o))
Page 125 ET685 Administrator and Provisioning Manual Setting Description ENUM Support ENUM means that a conventional E.164 number (normal phone number) is mapped to a SIP URI so that a pure IP call can be started instead of an IP/PSTN call. To use ENUM...
Page 126 ET685 Administrator and Provisioning Manual Setting Description Support broken Registrar If your VoIP provider works only when you turn on 'Support broken registrar' on the phone's web interface, this means your provider does not call your phone the way the phone requested to be called.
Page 127 ET685 Administrator and Provisioning Manual Setting Description Extension Monitoring The subscription URI for monitoring the dialog states of a Call Pickup List URI number of extensions setup at the PBX. This setting and user_event_list_subscription (until < 8.7.3, as of 8.7.3...
Page 128 ET685 Administrator and Provisioning Manual Setting Description Failed Subscription Retry When subscription fails this settings describes the value in Time (s) seconds after which the phone will try again. Be aware: don't confuse this setting with the SUBSCRIBE expiration, which...
Page 129 ET685 Administrator and Provisioning Manual Setting Description Device Feature Key Note: Since version 8.7.3.18 Identity-Based. Many SIP Synchronisation phone users prefer to use the buttons on their phone to activate features, such as Do Not Disturb (DND), rather than any web portal. This feature permits these SIP phone users to use the buttons on their phones in just this way.
Page 130: Nat Tab
ET685 Administrator and Provisioning Manual Setting Description Number sign encoding RFC 3261 states that the number sign (#) must be encoded inside a telephone subscriber. Therefore the default value of the setting is 'on'. Change it to 'off' if you need special cases for direct dialing and therefore not encoding the #.
Page 131 ET685 Administrator and Provisioning Manual Setting Description NAT Identity Settings: Offer ICE Choose whether or not you want to use ICE (Interactive Connectivity Establishment). ICE optimizes the media path. This would be the case, for example, when two phones in the same network are calling each other via a long media path through other, external networks.
Page 132: Rtp Tab
ET685 Administrator and Provisioning Manual Setting Description Number of initial The number of keep-alives the phone should send out at the keep-alives on RTP port beginning of an RTP session. A keep-alive is an empty STUN Binding Request and serves to open a pin hole in the firewall.
Page 133 ET685 Administrator and Provisioning Manual Setting Description Packet Size Select the packet size in ms. Please note that the following codecs only work with certain packet time values: g723: 30 or 60 ms  gsm: 20,40 or 60 ms ...
Page 134: Action Url Settings Page
ET685 Administrator and Provisioning Manual Setting Description SRTP Auth-tag When the setting is set to AES-32 (default), the phone offers a 32-bit auth-tag for SRTP. Selecting AES-80 makes the phone offer an 80-bit auth-tag. RTP/SAVP This setting is effective only when RTP encryption (SRTP) is...
Page 135 ET685 Administrator and Provisioning Manual Setting Description Action URL Settings: DND on In case the specific action has taken place (here DND has been switched on), a web GET to the specified URL is performed. DND off In case the specific action has taken place (here DND has been switched off), a web GET to the specified URL is performed.
Page 136 ET685 Administrator and Provisioning Manual Setting Description Incoming call In case the specific action has taken place (here an incoming call is ringing), a web GET to the specified URL is performed. Outgoing call In case the specific action has taken place (here an outgoing call has been started to dial out), a web GET to the specified URL is performed.
Page 137: Advanced Pages
ET685 Administrator and Provisioning Manual Setting Description Transfer call In case the specific action has taken place (here either a blind or an attended transfer of a call, not by the initiator), a web GET to the specified URL is performed.
Page 138 ET685 Administrator and Provisioning Manual Setting Description Network: IPv6: Click More Controls to see the IPv6 settings. “IPv6 settings” on page 143. DHCP: Turn the use of DHCP for inquiring IP on or off with this option. Since 8.7.3 the phone will still use DHCP to inquire other data when this setting is turned off.
Page 139 ET685 Administrator and Provisioning Manual Setting Description IP address You can change the IP address of the device through this setting. This parameter is mandatory in order to enable the Ethernet connection. Netmask Change the netmask for the device. Host Name Change the hostname of the phone here.
Page 140 ET685 Administrator and Provisioning Manual Setting Description HTTP Proxy You can select the HTTP proxy address for your phone here. This is needed if you are also surfing the web via such a proxy. You can additionally define the Port Number e.g.
Page 141 This setting compresses the search results, as the server only returns the attributes which are requested by the VTech phone. The setting allows the user to configure multiple space separated name attributes. Please consult your system administrator regarding which name attributes are to be configured.
Page 142 LDAP display name This setting specifies the format in which the “name” of each returned search result is to be displayed on the VTech phone. The setting allows combinations of various “name attributes” along with special characters.
Page 143 ET685 Administrator and Provisioning Manual Setting Description Debug: Syslog Server Type in the host where a Syslog Server is running to store the log messages coming from the phone. LCServer Type in the IP address of the remote LCServer if you want your phone to connect to it.
Page 144 This setting enables the use of ICMPv6 or DHCPv6 for inquiring IPv6 addresses. Currently this is the only way of assigning IPv6 addresses to your VTech phone. Setting up static IPv6 addresses is currently not supported. IPv6 address changes during operation cannot handled dynamically at the moment.
Page 145: Behavior Tab
ET685 Administrator and Provisioning Manual Behavior tab With the behavior tab, you can configure settings that control the phone’s behavior. Setting Description Phone Behavior: Call Completion Turning this setting to “on” will prompt the user to activate call completion, if possible, while calling a number (see the CC soft key).
Page 146 In this case only numeric numbers will be allowed as input. Challenge Response on VTech phones can handle challenge responses on the Phone phone. Turning this setting off will disable this feature and you will only be able to handle authentication through the web interface of the phone.
Page 147 ET685 Administrator and Provisioning Manual Setting Description Intercom Policy Incoming intercom-calls (i.e. those that use the Alert-Info SIP header, see intercom) do not ring but go directly to connected. That is if the situation and this setting allow it. off - will disable auto-connect ...
Page 148 ET685 Administrator and Provisioning Manual Setting Description Default Transfer Target Determines in which order held calls are presented to the Last Held Call user as destination during an attended transfer. When 'on' the most recent call on hold is presented first; when 'off' the oldest one is presented first.
Page 149 ET685 Administrator and Provisioning Manual Setting Description Handle Active Identity If this setting is on, the Retrieve button will dial the mailbox Mailbox only of the active line. Otherwise the mailbox associated with the first MWI message in the queue is used. Starting with fw.versions 8.7.3.18 / 8.7.4.6 this setting also changes...
Page 150 ET685 Administrator and Provisioning Manual Setting Description Show Desktop Message Messages received via SIP MESSAGE outside an INVITE in Call Screens are displayed on the desktop of the idle screen. When this setting is enabled, the message will also appear in call screens.
Page 151: Audio Tab
ET685 Administrator and Provisioning Manual Setting Description Block DND If you don’t want the users of the phone to have the option to turn on the “Do not disturb” (DND) mode, set “Block DND” to “on”. This may be desirable in call center or switchboard environments.
Page 152 ET685 Administrator and Provisioning Manual Setting Description Audio: Disable Casing Speaker Turn this setting on to disable your speaker. DTMF echo on Speaker Hearing DTMF tones during call initiation (dialing) is Phone enabled only for some tone schemes (due to each country's ISDN standardization).
Page 153 ET685 Administrator and Provisioning Manual Setting Description Call Released Set this to “on” if the release sound should be played when Notification the remote party terminates the call. Set this to “off” if no sound should be played when the remote party terminates the call.
Page 154: Sip/Rtp Tab
ET685 Administrator and Provisioning Manual Setting Description Audio indication for Plays an acoustic indication when a call pickup is available. Dialog Info pickup In order for this to work, the setting callpickup_dialoginfo has to be switched on in advance. (until firmware version 8.7.2.x) In firmware versions >...
Page 155 ET685 Administrator and Provisioning Manual Setting Description SIP: Network identity (port) Set a static local port number, which is used to listen for SIP protocol communications. Please note that setting the value to 5060 also enables direct IP calls to the IP identity (see also sip_ip_dialin_content_types).
Page 156 ET685 Administrator and Provisioning Manual Setting Description SIP Dirty Host TTL (s) Specify the “Time to Live” (TTL) for dirty hosts in seconds. This means that, when a phone was unable to reach a host, the phone will not try to reach this host again until the time specified in this field has elapsed.
Page 157 This setting is used to toggle the support for draft-ietf-sip-outbound-20. Enable this to force the reusage of connections, what VTech phones already do. However, in combination with Offer GRUU the phone will stick to the network flow created during line registration. Additionally you have to specify a value for Keep Alive.
Page 158 ET685 Administrator and Provisioning Manual Setting Description Use SIP Compact In order to let the phone generate short compact SIP Headers headers this option should be enabled. Otherwise the old usual style of SIP headers will be generated. Listen on SIP TCP port By default, the phone doesn't on the network_id_port for TCP connections.
Page 159 ET685 Administrator and Provisioning Manual Setting Description Release Transferred When a call is transferred, the transferred party sends Party On notifications to the tranferring party about the progess of the call towards the transfer target. The notifications include the current SIP response code received by the transferred party.
Page 160 ET685 Administrator and Provisioning Manual Setting Description Dynamic RTP port stop If you want to set up the port range out of which the RTP ports will be dynamically taken, specify the end port number in this field. DTMF Payload Type Set up the payload type for Out-of-Band DTMF here The default setting is 101.
Page 161 ET685 Administrator and Provisioning Manual Setting Description Zone (1-10) - IP Address The phone receives RTP packets destined for this multicast IP address and port and plays them out. Starting at version 8.7.3.26 you can setup the multicast address with additional options: speaker=(0|1): ...
Page 162: Qos/Security Tab
ET685 Administrator and Provisioning Manual QoS/Security tab With theQoS/Security tab, you can confiure the phone’s Quality of Service (QoS) and security settings. This tab’s page is where you configure the phone’s administrator userid/password, and the HTTP userid/password for accessing the WebUI.
Page 163 ET685 Administrator and Provisioning Manual Setting Description Un-/Tag VLAN traffic VTech phones of ET6xx-series have an internal to/from specific switch ethernet-switch capable of handling vlan (set tags and unset ports them) This setting defines whether the switch will handle the vlan tagging or not.
Page 164 ET685 Administrator and Provisioning Manual Setting Description Password This setting specifies the password that is used for IEEE802.1X EAP-MD5 authentication. Security: Ignore security advices The security warning at the upper right hand corner of the web interface as well as the initial security advice web page can be switched off by setting this setting to on.
Page 165 ET685 Administrator and Provisioning Manual Setting Description Administrator Password This setting is accessible when the phone is running in administrator (admin) mode. The default administrator password (admin PW) is “0000”. When the phone is running in user mode (i.e., many settings are not available), you need the admin PW to switch the phone to admin mode.
Page 166: Update Tab
ET685 Administrator and Provisioning Manual Setting Description Authentication Scheme Define whether “Basic” or “Digest Authentication Scheme” should be used. Note: The latter is the more secure option. HTTP Client: User The build in web client can do authenticated HTTP(S) GET requests.
Page 167 ET685 Administrator and Provisioning Manual Setting Description Update: Web User Interface (WebUI) Reference Back to Contents...
Page 168 If turned to on, the phone will try to retrieve its settings via a Plug-and-Play (PnP) Server. Modern SIP PBXs/Proxys can provide the PnP configuration data for the VTech phones. Please refer to the manual of your PBX/Proxy. If the PnP configuration fails, the phone will try to get the settings from a setting server.
Page 169 ET685 Administrator and Provisioning Manual Setting Description Prov Polling Mode Relative mode: enables phones to check for  software or configuration upgrades after every X seconds. You can set the value of X in parameter prov_polling_period. Absolute mode: enables phones to check for ...
Page 170: Certificates Page
If turned to on, the phone will try to retrieve its settings via a Plug-and-Play (PnP) Server. Modern SIP PBXs/Proxys can provide the PnP configuration data for the VTech phones. Please refer to the manual of your PBX/Proxy. If the PnP configuration fails, the phone will try to get the settings from a setting server.
Page 171: Custom Certificates
ET685 Administrator and Provisioning Manual If you want to permanently trust a certificate, you can click Add Exception. After adding it as an exception, a connection from a peer using this certificate will no longer be rejected. Currently, this is the only way to add unknown server certificates to the phone.
Page 172: Preinstalled Certificates
Preinstalled Certificates The Preinstalled Certificates tab displays a list of certificates installed on your phone. Software Update The Software Update page enables you to manually update the ET685 firmware or manually upload a license. Web User Interface (WebUI) Reference Back to Contents...
Page 173 Firmware Enter the URL for the firmware update file. This will be a .bin file. For example: VTechET685-SIP-8.10.1.11-0-SIP-r.bin You can copy and paste the URL from the ET685 downloads page on the VTech website: businessphones.vtech.com Load button - Click to update your phone’s firmware with the specified file.
Page 174 ET685 Administrator and Provisioning Manual Setting Description Load button - Click to load the license to your ET685. Web User Interface (WebUI) Reference Back to Contents...
Page 175: Status Pages
The Status pages of the WebUI are for displaying informaiton about your phone, downloading settings to a file, and performing diagnostics. System Information page The System Information page displays information about your ET685 Deskset, including the model, MAC address, IP address, and firmware verion number. Log page The Log page displays a system log.
Page 176: Sip Trace Page
ET685 Administrator and Provisioning Manual You can select the Log Level of the log messages you want to display, and then click Apply. To reload the log, click Reload. To clear the log messages, click Clear. SIP Trace page The SIP Trace page is a log window which displays the SIP signaling. It becomes very important when analyzing the functionality of the phone, and is very helpful for troubleshooting support requests.
Page 177: Dns Cache
ET685 Administrator and Provisioning Manual A SIP Trace is the most powerful tool to analyze all SIP related network traffic (application layer) that enters and leaves the phone’s built-in Ethernet switch. To perform a SIP trace: 1. Open the SIP Trace page and click Clear.
Page 178: Pcap Trace Page
ET685 Administrator and Provisioning Manual Outgoing/Incoming Subscriptions: From: column contains the SIP identity which initiated the subscription  To: column contains the SIP identity which was subscribed  Event: column contains the subscription event:  dialog (individual and event list subscription) ...
Page 179: Memory Page
ET685 Administrator and Provisioning Manual Note: Please be aware that the ring buffer size, where the information is stored during recording, is limited (515000-1 bytes). Especially when recording network traffic containing audio streams the buffer fills up quickly and as a result the first packets might be overwritten and disappear.
Page 180 ET685 Administrator and Provisioning Manual Click on “Click here to save the settings” to download the parameters in plain text  format. Click on “Click here to save the settings in XML format” to download the  parameters in XML format.
Page 181: Configuration File Parameter Guide
ARAMETER UIDE This chapter lists the available options for all the settings (parameters) within the ET685 configuration file. Most settings in the configuration file have an equivalent in the WebUI . However, the options you must enter when editing the configuration file have a different syntax and format.
Page 182: Configuration File Parameters
ET685 Administrator and Provisioning Manual Configuration File Parameters The following settings (parameters) are listed in alphabetical order: Setting: accept_event_talk_without_sdp Description: Accepts and processes the talk-NOTIFY also when the sdp isn't in the received INVITE, regardless of other settings. Values: on, off...
Page 183 ET685 Administrator and Provisioning Manual Description: Time in miliseconds during which repeated ACKs on retransmitted 200-OKs will be blocked, i.e. not send. 0 disables this behaviour. Time counts from the first ACK the phone sends. These sort of retransmittions only occur in udp connections.
Page 184 ET685 Administrator and Provisioning Manual Setting: action_blind_transfer Description: In case the specific action has taken place (here an initiation of a non attended transfer during call or ringing), a web GET to the specified URL is performed. Values: HTTP URL...
Page 185 ET685 Administrator and Provisioning Manual Setting: action_firewall_test Description: This setting is used to define an Action URL to be fired if the Computer Supported Telecommunications Applications (CSTA) message 'FireTest' is received. Useful to test whether a firewall blocks CSTA messages.
Page 186 ET685 Administrator and Provisioning Manual Setting: action_longpress_url Description: This event is intended to be used for long press events of a function key (line key). If a line key is pressed longer than two seconds, a web GET to the specified URL is performed. By configuring the URL for example with a XML script, you can add an extra long press functionality for each line key.
Page 187 ET685 Administrator and Provisioning Manual Description: In case the specific action has taken place (here an outgoing call has been started to dial out), a web GET to the specified URL is performed. Values: HTTP URL Default: blank Setting: action_received_attended_transfer...
Page 188 ET685 Administrator and Provisioning Manual Values: HTTP URL Default: blank Setting: action_reg_failed Description: In case the specific action has taken place (here registration has failed), a web GET to the specified URL is performed. Values: HTTP URL Default: blank Setting:...
Page 189 ET685 Administrator and Provisioning Manual Values: 1, 2 Default: Setting: admin_mode Description: This setting allows to switch between user and administrator mode of the phone. Values: on, off Default: Setting: admin_mode_login Description: Stores the admin login password typed in by the user to become admin.
Page 190 This setting requires confirmation. See parameter admin_mode_password_confirm. Note: VTech recommends that you replace the default admin PW by an individual one. If you do not, an unauthorized third party with access to the phone could set an admin PW unknown to you. In such a case, you would no longer be able to switch from user mode to administrator mode.
Page 191 Values: on, off Default: Setting: advertisement Description: This setting distinguishes whether an Advertisement page is displayed on the VTech phone WebUI home page. This setting is related to the parameter advertisement_url. Values: on, off Default: Setting: advertisement_url Description: Advertisement page to be displayed on the VTech phone WebUI home page.
Page 192 ET685 Administrator and Provisioning Manual Description: Text which can be specified in Alert-Info to categorize the an external number. Values: String Default: alert-external Setting: alert_group_ring_sound Description: Melody to be played back on Alert Group. Values: Ringer1, Ringer2, Ringer3, Ringer4, Ringer5, Ringer6, Ringer7, Ringer8,...
Page 193 SDP offers within an existing session (for example, when putting the peer on hold). SDP offers or answers missing an m= line will normally cause the VTech phone to end the session, unless this setting is enabled.
Page 194 Description: For security reasons this setting disables the possibility to parse vtech-XMLs received via SIP MESSAGE. When activated the phone accepts an entire xml-configuration within special SIP MESSAGEs. If it is "off", the phone just sends a 200 OK but does not parse the xml-configuration.
Page 195 ET685 Administrator and Provisioning Manual Values: on, off Default: Setting: always_delegate_forward Description: This setting is only available for LYNC. It can make a delegate always reachable on behalf of the boss. Even if the Boss turns of call forwarding/simultaneous ringing, we reset to call forwarding on if always_deleg_forw is active.
Page 196 ET685 Administrator and Provisioning Manual Setting: aoc_amount_display Description: If your provider supports “Advice of Charge” (AOC) information (that is, the costs for your call) during or at the end of the call, you can turn on this feature by selecting one of the following options: 1.
Page 197 ET685 Administrator and Provisioning Manual Description: Setting has been introduced to select between two different call transfer behaviours. Consider the following flow: A calls B B picks up A and B converse (A and B have an confirmed dialog) B puts A on hold...
Page 198 ET685 Administrator and Provisioning Manual Setting: auth_tmp_realm Description: Internal This setting holds temporarily used data which should not be set or changed by any means. This setting cannot be provisioned. Values: Do not change the vaue of this setting. Default:...
Page 199 ET685 Administrator and Provisioning Manual Setting: auto_logoff_time Description: After turning back to idle state and specified amount of time in minutes, all identities are removed. Values: integer Default: blank Setting: auto_reboot_on_setting_change Description: This setting may be used to enable the auto reboot feature during provisioning but preserve old behaviour if needed.
Page 200 ET685 Administrator and Provisioning Manual Default: Setting: automatic_key_configuration_targets Description: Helper for parameter user_keys_to_be_configured_on_first_registration that defines where first to look for free keys that can be re-configured. Valid Values: Space-separated list of key-locations/-blocks: side: these are the keys on the right side of the display ...
Page 201 ET685 Administrator and Provisioning Manual Description: Sets the display-brightness/backlight intensity for when the phone is active. Values: integer between 3 and 15 Default: Setting: backlight_idle Description: Sets the display-brightness/backlight intensity for when the phone is doing nothing. See also parameter dim_timer.
Page 202 ET685 Administrator and Provisioning Manual Setting: cache_contact_details Description: This parameter is used to deactivate the caching of specific contact details beyond call boundaries. When set to "off", subsequent calls from the same contact (determined by the SIP URI) do not use cached contact details.
Page 203 ET685 Administrator and Provisioning Manual Description: When this feature is turned to “on” and you have exactly one person on hold, pressing transfer while in a call to another person will result in an immediate transfer of him/her to the held party. In the same scenario with this feature turned off or in scenarios with multiple parties on hold, you will be asked where to transfer to.
Page 204 ET685 Administrator and Provisioning Manual Description: This setting describes which function keys are shown on-screen when the phone displays a connected call (includes conferences). The function keys are listed in order from left to right. Example:  With the setting "F_REC F_HOLD", the Record function key is shown on the first position from the left, the Hold key on the second one.
Page 205 ET685 Administrator and Provisioning Manual Setting: call_screen_fkeys_on_holding Description: This setting describes which function keys are shown on-screen when the phone displays a locally held call. The function keys are listed in order from left to right. Example:  With the setting "F_REC F_HOLD", the Record function key is shown on the first position from the left, the Hold key on the second one.
Page 206 ET685 Administrator and Provisioning Manual Default: F_LEFT F_RIGHT F_CONF_ON(not:Transfer) F_DIAL(Transfer) F_HOLD F_TRANSFER(not:Transfer) F_CONTACTPOOL(Holding,Transfer) F_ABS F_PARKORBIT F_DELETE_MSG Setting: call_screen_fkeys_on_incoming Configuration File Parameter Guide Back to Contents...
Page 207 ET685 Administrator and Provisioning Manual Description: This setting describes which soft keys are shown when phone displays an incoming ringing call. The function keys are listed in order from left to right. Example:  With the setting "F_REC F_HOLD", the Record function key is shown on the first position from the left, the Hold key on the second one.
Page 208 ET685 Administrator and Provisioning Manual Setting: call_screen_fkeys_on_outgoing Description: This setting describes which soft keys are shown when phone displays a outgoing ringing call. The function keys are listed in order from left to right. Example:  With the setting "F_REC F_HOLD", the Record function key is shown on the first position from the left, the Hold key on the second one.
Page 209 ET685 Administrator and Provisioning Manual Setting: call_states_when_knocking Description: List of call states in which knocking is played. When there is at least one connection which state is in the list, knocking is played otherwise it is not played. Values: space-separated list of the following call...
Page 210 ET685 Administrator and Provisioning Manual Description: Call Waiting Indication combines two functions: "Call Waiting (CW)" can be enabled ("on", "visual only", "ringer") or disabled ("off"). This function allows the phone to receive more than one call at one time. "Call Waiting Indication (CWI)" If Call Waiting is enabled ("on", "visual only", "ringer") the incoming caller extension is displayed in the lower left...
Page 211 ET685 Administrator and Provisioning Manual Description: Caller local identity for the most recent dialed call records. The element with the lowest index marks the most recent call record. Values: SIP URI string Default: blank Setting: callrecord_dialed_remote Description: Destination string of the most recent dialed call records. The element with the lowest index marks the most recent call record.
Page 212 ET685 Administrator and Provisioning Manual Setting: callrecord_received_costs Description: Internal Cost of the most recent received call records. The element with the lowest index marks the most recent call record. Values: String Default: blank Setting: callrecord_received_local Description: Internal Destination local identity for the most recent received call records. The element with the lowest index marks the most recent call record.
Page 213 Default: Setting: cc_token Description: SYSTEM INTERNAL Temporary setting to store the value returned by registrar in X-VTECH-CCTOKEN header. It is used while dialing and later for call completion. Values: Do not change the vaue of this setting. Default: empty Setting:...
Page 214 Default: Setting: challenge_response Description: VTech phones can handle challenge responses on the phone. Turning this setting off will disable this feature and you will only be able to handle authentication through the web interface of the phone. Values: on, off...
Page 215 ET685 Administrator and Provisioning Manual Description: Define which characters should appear one after another each time numpad key INDEX (INDEX ranges from 0 to 9) gets pressed (when input mode is set to lower case letters). Values: character strings Default:...
Page 216 ET685 Administrator and Provisioning Manual Description: Select the packet size in ms. Please note that the following codecs only work with certain packet time values: g723: 30 or 60 ms gsm: 20,40 or 60 ms Values: 10, 20, 30, 40, 60...
Page 217 ET685 Administrator and Provisioning Manual Setting: conferencing Description: Contains a sip-uri for a conference room. Used by pressing conference keys. This setting depends on an identity. If 'conference' key was pressed the configured conference room of the active identity will be called. If no SIP-URI is configured the default behaviour is a local conference on the phone (min.
Page 218 ET685 Administrator and Provisioning Manual Description: Determines the display contrast, but should not be used, because each phone reacts differently to it dependend by example from the temperature etc. Its better to set it manually. Values: Integer [1-15] Default: Setting:...
Page 219 ET685 Administrator and Provisioning Manual Values: A group of 3 or 4 numbers, each >=0 and <=255. First number is the red value, followed by green, blue and optional alpha (alpha will default to 255 if it is not set).
Page 220 ET685 Administrator and Provisioning Manual Description: Note: Since version 8.7.3.18 Identity-Based Many SIP phone users prefer to use the buttons on their phone to activate features, such as Do Not Disturb (DND), rather than any web portal. This feature permits these SIP phone users to use the buttons on their phones in just this way.
Page 221 ET685 Administrator and Provisioning Manual Description: List of options to be inquired from dhcp-server when no IP is to be fetched (dhcp = off). The phone will send an dhcp-inform during boot-up should this list not be empty. Should the server provide other options than stated in this list, they will be ignored (accept 53).
Page 222 ET685 Administrator and Provisioning Manual Description: When this setting is "on" AND the phone is set to a US time zone, any numbers you dial will be formatted on the display like the following examples: 1. National format: 9785550123 will be shown as (978) 555-0123;...
Page 223 ET685 Administrator and Provisioning Manual Description: Defines how the backreferences (e.g. \3) inside our dialplan substitution patterns count. Historically, they only counted matched-groups that actually matched, ignoring the others. See this example Input: hello RegEx: ((hell)(l?)(o)) with this setting = false...
Page 224 ET685 Administrator and Provisioning Manual Setting: directory_search_config Description: Internal Internal setting used to set up on-line telephone directory searches. The parameters are determined by the server type of the identity. Values: string Default: blank Setting: dirty_host_ttl Description: Specify the Time to Live (TTL) for dirty hosts in seconds. This means that, when a phone was unable to reach a host, the phone will not try to reach this host again until the time specifed in this field has elapsed.
Page 225 ET685 Administrator and Provisioning Manual Setting: disable_speaker Description: Turn this setting on to disable your speaker. Values: on, off Default: Setting: disable_storing_changes Description: When turning this on, neither setting changes nor changes to the internal address book are ever saved to the permanent memory of the phone.
Page 226 ET685 Administrator and Provisioning Manual Setting: display_method Description: Specifies how incoming and outgoing calls are displayed: Full Contact: The complete URL is shown Name: Only the name is displayed Number: Only the number is displayed Name+Number: Name and number are displayed...
Page 227 ET685 Administrator and Provisioning Manual Default: blank Setting: dkey_fkey2 Description: Configures the corresponding softkey of idle screen like other "dkeys" (SETTINGS, HELP, PGM, ...). If it is set, it overrides the configured keys in the gui_fkey* settings. CAUTION: The gui_fkey* settings are still and always used for choosing...
Page 228 ET685 Administrator and Provisioning Manual Default: keyevent F_HOLD Setting: dkey_label_page_next Description: This is the preprogrammed value of the page forward key. Values: valid keyevent ID Default: keyevent F_LABEL_PAGE_NEXT Setting: dkey_label_page_prev Description: This is the preprogrammed value of the page backward key.
Page 229 ET685 Administrator and Provisioning Manual Description: <on> means that the phone is in do not disturb (DND) mode, <off> is normal behavior. With Version 8.7.3 this setting splitted from being one global one into one for each registrartion. Values: on, off...
Page 230 ET685 Administrator and Provisioning Manual Description: Specifies the optional amount of time before the phones internal dns cache gets completly cleared. On default the dns cache entries times out after their individual TTL given from the dns server has passed. You can shorten their TTL with this setting value.
Page 231 ET685 Administrator and Provisioning Manual Setting: Description: Internal - Format 1 (usually used): offset -> time difference in sec mm.ww.dd -> start date of daylight saving (mm: month [01..12]; ww:week [01..05] e.g. 05 = last week in month; dd:day of the week [01..07]) hh:mm:ss ->...
Page 232 ET685 Administrator and Provisioning Manual Default: blank Setting: dtmf_handset_phone Description: Hearing DTMF tones during call initiation (dialing) is enabled only for some tone schemes (due to each country's ISDN standardization). However, some customers asked to be able to disable these tones when in handset mode, for privacy reasons.
Page 233 ET685 Administrator and Provisioning Manual Default: Setting: dtmf_volume Description: Specifies the volume of local played DTMF key tones . Values: 0 (off) -15 (max) Default: Setting: edit_mode_for_passwords Description: Specifies the default edit-mode used for inputting passwords in PUI. Values: 123, abc, ABC...
Page 234 ET685 Administrator and Provisioning Manual Setting: enable_e164_substitution Description: Setting used for LDAP directory search. Substitutes + for 00 etc. Values: on, off Default: Setting: enable_keyboard_lock Description: Enable keyboard locking via star-key or timeout. On OCS servers this setting is turned on if the inband provisioning parameter ucEnforcePinLock has a value of "true".
Page 235 ET685 Administrator and Provisioning Manual Description: SYSTEM INTERNAL Title that appears in the edit state for dialing a number. Values: string Default: lang_enter_number Setting: enum_suffix Description: When using ENUM, you can specify a service suffix here, if desired. There is more than one service that supports ENUM lookups, and you can select here which one you want to use.
Page 236 ET685 Administrator and Provisioning Manual Values: A comma-sparated list with these three items (<pause> and <advertisement> may be left blank): <speed> - one of the following values:  auto  10half  10full  100half  100full  1000full ...
Page 237 ET685 Administrator and Provisioning Manual Description: This setting is used to configure the PC port of the phone's integrated Ethernet switch. The setting value is a comma-separated list of three items: <speed>,<pause>,<advertisement> Whereas each item has the following meaning: <speed> - setting forced Ethernet speed or enabling auto-negotiation <pause>...
Page 238 ET685 Administrator and Provisioning Manual Values: A comma-sparated list with these three items (<pause> and <advertisement> may be left blank): <speed> - one of the following values:  auto  10half  10full  100half  100full  1000full ...
Page 239 ET685 Administrator and Provisioning Manual Description: Choose the action to be performed after the network connection is reestablished: Ignore Reboot Reregister all active Identities. Values: nothing, reboot, reregister Default: reregister Setting: exchange_refresh_in_secs Description: Currently the phone is polling the exchange server for latest 'appointments for today' related data each exchange_refresh_in_secs seconds.
Page 240 ET685 Administrator and Provisioning Manual Setting: extratext2_color Description: Defines the color used for extratexts2. Values: A group of 3 or 4 numbers, each >=0 and <=255. First number is the red value, followed by green, blue and optional alpha (alpha will default to 255 if it is not set).
Page 241 ET685 Administrator and Provisioning Manual Description: SYSTEM INTERNAL URL of the firmware image file Values: Default: blank Setting: firmware_interval Description: This setting specifies the time interval (in minutes) for polling the firmware configuration file. The start time counter is reset on each reboot.
Page 242 ET685 Administrator and Provisioning Manual Values: line = Line dest = Extension/Destination icom = Intercom orbit = Park Orbit recorder = Voice Recorder dtmf = DTMF multicast = Multicast Page p2t = Push2Talk url = Action URL keyevent = Key Event...
Page 243 ET685 Administrator and Provisioning Manual Setting: fkey_delay_timeout Description: This setting is measured in seconds and applies for keys set to type "Park+Orbit". It will prohibit repeated pressing of this key-type for the time set. Values: integer Default: Setting: fkey_label_color Description: Defines the color used for softkey texts.
Page 244 ET685 Administrator and Provisioning Manual Description: Defines the color used for a softkey that is currently pressed down. Values: A group of 3 or 4 numbers, each >=0 and <=255. First number is the red value, followed by green, blue and optional alpha (alpha will default to 255 if it is not set).
Page 245 ET685 Administrator and Provisioning Manual Description: This setting describes which soft keys are shown when phone displays the dial screen. - This setting is available on all models with a screen. - The function keys are listed in order from left to right. Example: With the setting "F_DIALMODE F_BACK", the edit mode function key is shown on...
Page 246 ET685 Administrator and Provisioning Manual Setting: flood_tracing Description: Set to 'off' when you do not want to log REGISTER-, SUBSCRIBE-, NOTIFY- nor SERVICE-SIP-messages in WUI-sip-trace. Values: on, off Default: Setting: friends_ring_sound Description: Phone book contact type specific ringers. Selection of the ring tone style that signals incoming calls dependent on the contact type of the caller in the local phone book.
Page 247 ET685 Administrator and Provisioning Manual Default: blank Setting: fwd_all_target Description: The redirection target, when redirection is always active (setting fwd_all_enabled). Values: SIP URI or number Default: blank Setting: fwd_busy_enabled Description: If turned on and a call is in progress while a 2nd one is incoming, the second caller is diverted to the number specified.
Page 248 ET685 Administrator and Provisioning Manual Description: Specifies the number to which calls will be diverted when the phone is busy (setting fwd_busy_enabled). Note: This will only work if call waiting (setting call_waiting) is disabled . Values: SIP URI or number...
Page 249 ET685 Administrator and Provisioning Manual Setting: fwd_time_target Description: Specifies the number to which calls will be diverted after the specified time (setting fwd_time_secs) has elapsed. Values: SIP URI or number Default: blank Setting: garbage_timeout Description: Time to call the internal garbage collection for the contact pool or presence informations cyclic.
Page 250 ET685 Administrator and Provisioning Manual Description: There are several (varies by fw-version, since 8.7.4.7: 17) of these general purpose xml descriptions (gp-xml) available. They offer a way of creating xml-entites without tying it to a specific key. Since 8.7.4.7 you can also decide to use a gp-xml as context-key on screen by inserting "GP_XML[n]"...
Page 251 ET685 Administrator and Provisioning Manual Values: string Default: blank Setting: gui_fkey1 Description: Context-Sensitive (S) keys can be predefined for the Idle Screen. Values: F_ADR_BOOK (Directory) |F_ACCEPTED_LIST (Accepted Calls) |F_CALL_LIST (Call Lists) |F_CONTACTS (Contacts) |F_DIALOG (Monitor Calls) |F_DIRECTORY_SEARCH (LDAP Directory) |F_DND (DND) |F_MISSED_LIST (Missed Calls) |F_NEXT_ID (Next Outgoing ID) |F_PREV_ID (Prev.
Page 252 ET685 Administrator and Provisioning Manual Setting: gui_fkey4 Description: Context-Sensitive (S) keys can be predefined for the Idle Screen. Values: F_ADR_BOOK (Directory) |F_ACCEPTED_LIST (Accepted Calls) |F_CALL_LIST (Call Lists) |F_CONTACTS (Contacts) |F_DIALOG (Monitor Calls) |F_DIRECTORY_SEARCH (LDAP Directory) |F_DND (DND) |F_MISSED_LIST (Missed Calls) |F_NEXT_ID (Next Outgoing ID) |F_PREV_ID (Prev.
Page 253 ET685 Administrator and Provisioning Manual Values: on, off Default: Setting: held_by_title Description: SYSTEM INTERNAL Title that appears when a call is held by the remote party. Values: String Default: lang_held_by Setting: hide_identity Description: Setting this to 'true' will make the identity disappear from the idle-screen.
Page 254 ET685 Administrator and Provisioning Manual Description: governs to which degree the use of wild cards is permitted when doing host name validation as a part of validating a server certificate. This is done by setting one or more flags. For a description of what the flags mean, see the OpenSSL documentation.
Page 255 ET685 Administrator and Provisioning Manual Default: blank Setting: http_client_pass Description: HTTP Password for outgoing HTTP requests Values: String Default: blank Setting: http_client_save_credentials Description: if set to "on" http client credentials will be saved after challenge. Values: on, off Default: Setting:...
Page 256 ET685 Administrator and Provisioning Manual Setting: http_proxy Description: You can select the HTTP proxy address for your phone here. This is needed if you are also surfing the web via such a proxy. You can additionally define the Port Number e.g. 192.168.X.X:YYYY...
Page 257 ET685 Administrator and Provisioning Manual Setting: http_scheme Description: Define whether Basic or Digest Authentication Scheme should be used. Note: The latter is the more secure option. Values: on, off Default: Setting: http_user Description: With this setting, you can select the HTTP username for your phone.
Page 258 ET685 Administrator and Provisioning Manual Description: Here you can set the filter for ICE(Interactive Connectivity Establishment). ICE optimizes the media path. This would be the case, for example, when two phones in the same network are calling each other via a long media path through other, external networks.
Page 259 ET685 Administrator and Provisioning Manual Description: The navigation key labeled "Cancel" can be programmed for additional functions in idle state, please see the list below. none  F_ACCEPTED_LIST (Accepted Calls)  F_ADR_BOOK (Directory)  F_CALL_LIST (Call Lists)  F_CANCEL (Clear Pickup Info) ...
Page 260 ET685 Administrator and Provisioning Manual Default: keyevent none Setting: idle_down_key_action Configuration File Parameter Guide Back to Contents...
Page 261 ET685 Administrator and Provisioning Manual Description: The navigation key labeled "Down" can be programmed for additional functions in idle state, please see the list below. none  F_ACCEPTED_LIST (Accepted Calls)  F_ADR_BOOK (Directory)  F_CALL_LIST (Call Lists)  F_CANCEL (Clear Pickup Info) ...
Page 262 ET685 Administrator and Provisioning Manual Default: keyevent F_NEXT_ID Setting: idle_left_key_action Configuration File Parameter Guide Back to Contents...
Page 263 ET685 Administrator and Provisioning Manual Description: The navigation key labeled "Left" can be programmed for additional functions in idle state, please see the list below. none  F_ACCEPTED_LIST (Accepted Calls)  F_ADR_BOOK (Directory)  F_CALL_LIST (Call Lists)  F_CANCEL (Clear Pickup Info) ...
Page 264 ET685 Administrator and Provisioning Manual Default: keyevent F_ACCEPTED_LIST Setting: idle_offhook Description: If this setting is on, the phone will go to idle state even when the handset is offhook i.e. it will not prompt the user to dial a new number.
Page 265 ET685 Administrator and Provisioning Manual Description: The navigation key labeled "Ok" can be programmed for additional functions in idle state, please see the list below. none  F_ACCEPTED_LIST (Accepted Calls)  F_ADR_BOOK (Directory)  F_CALL_LIST (Call Lists)  F_CANCEL (Clear Pickup Info) ...
Page 266 ET685 Administrator and Provisioning Manual Default: keyevent F_REDIAL Setting: idle_right_key_action Configuration File Parameter Guide Back to Contents...
Page 267 ET685 Administrator and Provisioning Manual Description: The navigation key labeled "Right" can be programmed for additional functions in idle state, please see the list below. none  F_ACCEPTED_LIST (Accepted Calls)  F_ADR_BOOK (Directory)  F_CALL_LIST (Call Lists)  F_CANCEL (Clear Pickup Info) ...
Page 268 ET685 Administrator and Provisioning Manual Default: keyevent F_MISSED_LIST Setting: idle_status_btn_index Description: Define on which context key to put the status-button. This Button overwrites the normal context-key at that position whenever there are statuses available. To not see this button, set it to -1.
Page 269 ET685 Administrator and Provisioning Manual Description: The navigation key labeled "Up" can be programmed for additional functions in idle state, please see the list below. none  F_ACCEPTED_LIST (Accepted Calls)  F_ADR_BOOK (Directory)  F_CALL_LIST (Call Lists)  F_CANCEL (Clear Pickup Info) ...
Page 270 ET685 Administrator and Provisioning Manual Default: keyevent F_PREV_ID Setting: ieee8021x_eap_auth_method Description: This setting determines the IEEE802.1X EAP authentication method. When "EAP-MD5" is selected, the settings ieee8021x_eap_md5_username and ieee8021x_eap_md5_password must be set appropriately. When "EAP-TLS" is selected, certificates and config file must be provided (Certificates ->...
Page 271 ET685 Administrator and Provisioning Manual Default: blank Setting: ignore_asserted_in_gui Description: In certain environments the sip-servers might fill the asserted-headers in sip-dialogs with information that should not be displayed on the phone. In these cases set this setting to on. This setting is not available for all server-types. Current single exception is Microsoft-OCS, which dictates to always use the asserted headers.
Page 272 ET685 Administrator and Provisioning Manual Default: Setting: inactive_stream_alert_info_text Description: When the info parameter of the Alert-Info header contains the text specified in this setting, the audio stream will be set to inactive on accepting the call. This is useful for reducing the connect time when transferring calls from a queue to an agent.
Page 273 ET685 Administrator and Provisioning Manual Description: The number of keep-alives the phone should send out at the beginning of an RTP session. A keep-alive is an empty STUN Binding Request and serves to open a pin hole in the firewall. The phone sends one keep-alive by default, i.e.
Page 274 ET685 Administrator and Provisioning Manual Values: IP address Default: blank Setting: ip_adr_vlan Description: SYSTEM INTERNAL (Reboot required). This setting defines the VLAN IP address of the phone. Values: IP address Default: blank Setting: ip_call_identity Description: Number of the identity who supports ip calls.
Page 275 ET685 Administrator and Provisioning Manual Description: Configures the IPv4 conflict detection module according to RFC 5227. Normally there is no need the change the default behaviour. - detect_defend: the phone detect possible conflicts before using the selected IPv4 - address and after using it defends the address via arp announcements.
Page 276 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 277 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 278 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 279 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 280 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 281 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 282 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 283 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 284 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 285 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 286 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 287 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 288 Description: The key_.._remapped settings are used for OEM customers that decide to have a different key-layout then the VTech standard, e.g.: switching position of OK and Cancel key. Remapping is done at the lowest level, that is also the reason why these settings require reboot.
Page 289 ET685 Administrator and Provisioning Manual Description: Key press events within this time limit in milliseconds will be ignored. Values: Integer Default: Setting: keyboard_lock Description: By setting this option to 'on' the phone's keyboard will be locked. On the phone the keyboard can be locked/unlocked by pressing the star key for a few seconds (if enable_keyboard_lock is 'on').
Page 290 ET685 Administrator and Provisioning Manual Setting: keyboard_lock_timeout Description: This setting allows you to configure an inactivity timer (in seconds). If enable_keyboard_lock is set to on, the phone will automatically lock the keypad after the configured inactivity time. The user would then need to enter the configured PIN in order to unlock the keypad.
Page 291 ET685 Administrator and Provisioning Manual Description: Setting describes what to show as decription for a key that has neither its fkey_label setting set nor an XML-description that provides a label. You may define any arbitrary fixed text but note that there are three key words...
Page 292 ET685 Administrator and Provisioning Manual Setting: label_scroll_timeout Description: The phone will return from any of the higher self-labeling keys pages to page 1 this many seconds after the page button was last pressed. Setting this value to zero disables this behavior.
Page 293 ET685 Administrator and Provisioning Manual Description: SYSTEM INTERNAL This is a variable set by the phone and it displays the last exit code of lcs. Shown on support.htm Values: String Default: Setting: lastkey Description: SYSTEM INTERNAL This is a variable set by the phone and it displays the last pressed key.
Page 294 ET685 Administrator and Provisioning Manual Values: String Default: Setting: lcs_core_dump Description: When this setting is on a core dump is written on flash in case the phone LCS crashes. Values: on, off Default: Setting: lcserver1 Description: Type in the IP address of the remote LCServer if you want your phone to connect to it.
Page 295 LDAP search results. This setting compresses the search results, as the server only returns the attributes which are requested by the VTech phone. The setting allows the user to configure multiple space separated name attributes. Please consult your system administrator regarding which name attributes are to be configured.
Page 296 Setting: ldap_password Description: This setting specifies the bind Password for LDAP servers. VTech phones use simple authentication scheme for bind requests. This setting can be left blank in case the server allows anonymous binds. Otherwise you will need to provide the Password along with the Username in order to access the LDAP server.
Page 297 ET685 Administrator and Provisioning Manual Description: This setting specifies the LDAP server port. In case the setting is not configured, the default LDAP port (389) is taken. Values: 0 - 65535 Default: blank Setting: ldap_predict_text Description: Allows to quickly lookup names in the LDAP directory by using a technique similar to the one known as T9.
Page 298 ET685 Administrator and Provisioning Manual Default: blank Setting: ldap_sort_results Description: This setting can be used to sort the LDAP result set. Values: on, off Default: Setting: ldap_telephonenumber_mapping Description: Set the number type used for ldap telephoneNumber entries. When the value of the setting is not one of the valid values the number type of ldap telephoneNumber entries will be set to unqualified.
Page 299 ET685 Administrator and Provisioning Manual Values: AVAILABLE, BUSY, IN_A_CALL, IN_A_MEETING, HOLDING, DND, INACTIVE, AWAY, OFFLINE, UNKNOWN, UNAVAILABLE, ACTIVE, RINGING, PhoneHasCall, PhoneHasCallInState..., alerting_local, alerting_remote, DateOngoing, DateReminding, I-Am-Almost-Ready, I-Am-Busy, held_local, held_remote, PhoneHasVoiceMessages, CurrentIdentityHasVoiceMessages, seized_local, seized_remote, active_local, active_remote Default: RINGING PICKUP PhoneHasCallInStateRinging alerting_local...
Page 300 PhoneHasCallInStateHolding held_local held_remote Setting: led_blue Description: The only blue LED in VTech phones is the call-indication-LED of the MeetingPoint. The setting is used in conjuction with the led_call_indicator_usage setting to determine its color. Values: AVAILABLE, BUSY, IN_A_CALL, IN_A_MEETING, HOLDING, DND, INACTIVE, AWAY, OFFLINE, UNKNOWN, UNAVAILABLE, ACTIVE, RINGING, PhoneHasCall, PhoneHasCallInState..., alerting_local,...
Page 301 ET685 Administrator and Provisioning Manual Default: PhoneHasCallInStateRinging PhoneHasCallInStateCalling PhoneHasCallInStateRingback PhoneHasCallInStateConnected PhoneHasCallInStateOffhook PhoneHasCallInStateHolding PhoneHasCall PhoneHasMissedCalls CurrentIdentityHasVoiceMessages PhoneHasVoiceMessages DateOngoing DateReminding Setting: led_green Description: This setting is used in conjuction with the presence feature. Whenever the state of the monitored extension changes, the assigned Led will change its state.
Page 302 ET685 Administrator and Provisioning Manual Description: This setting is used in conjuction with the presence feature. Whenever the state of the monitored extension changes, the assigned Led will change its state. This setting defines the state in which the monitored extension must be in order for the Led to turn on.
Page 303 ET685 Administrator and Provisioning Manual Description: This setting is used in conjuction with the presence feature. Whenever the state of the monitored extension changes, the assigned Led will change its state. This setting defines the state in which the monitored extension must be in order for the Led to change its color into red.
Page 304 ET685 Administrator and Provisioning Manual Description: This setting is currently only available for phones with line-keys beside the screen. Setting describes what to show in the second text line for a line-key in the line info layer. The following keywords may be used: $name ->...
Page 305 ET685 Administrator and Provisioning Manual Values: A group of 3 or 4 numbers, each >=0 and <=255. First number is the red value, followed by green, blue and optional alpha (alpha will default to 255 if it is not set).
Page 306 ET685 Administrator and Provisioning Manual Description: This setting defines the template needed for displaying the location information automatically retrieved on phones registered with a Lync server. To display the location information press the menu button on the phone and select Information > Location.
Page 307 ET685 Administrator and Provisioning Manual Description: SYSTEM INTERNAL Log level of the maintenance web page, 9 is the most verbose mode. Values: -1 (off) to 9 Default: Setting: logoff_all_no_confirm Description: Disable/Enable the display confirmation query after Logoff_All event Values: on, off...
Page 308 ET685 Administrator and Provisioning Manual Default: Setting: mailbox_active Description: If this setting is on, the Retrieve button will dial the mailbox of the active line. Otherwise the mailbox associated with the first MWI message in the queue is used. Starting with fw.versions 8.7.3.18 / 8.7.4.6 this setting also changes which type of status-msg is used for signaling messages on PBX.
Page 309 ET685 Administrator and Provisioning Manual Description: If you set a maximum number of forwards in this field, each time a forward is sent the counter is reduced by one. When zero is reached, the forwarding will stop. This prevents the phone from running into a SIP message-forwarding loop.
Page 310 ET685 Administrator and Provisioning Manual Description: Defines how many received calls the phone keeps track of. There are also settings for missed, dialed and parked calls - see settings: max_missed_calls, max_dialed_calls, and max_parked_calls. Values: Integer >=0 Default: Setting: mb_trusted_hosts Description: Some features of the Minibrowser - like changing settings, for instance - are security relevant, and can not be used in XMLs from arbitrary sources.
Page 311 ET685 Administrator and Provisioning Manual Description: The phone receives RTP packets destined for this multicast IP address and port and plays them out. Starting at version 8.7.3.26 you can setup the multicast address with additional options: speaker=(0|1): If this option is set and value is 1, then the multicast audio will be played always over speaker.
Page 312 ET685 Administrator and Provisioning Manual Default: blank Setting: monitor_notify_for_subscription_refresh Description: If we subscribe, we must get a NOTIFY indicating the current state of the dialog. But sometimes it might happen that the NOTIFY gets lost. For handling this error state, we introduced a new timer which monitors the receiving of the NOTIFY.
Page 313 ET685 Administrator and Provisioning Manual Default: blank Setting: msw_password Description: The Metaswitch password. Values: String Default: blank Setting: msw_web_url Description: Specifies the Metaswitch Server. Values: Default: blank Setting: multicast_listen Description: If enabled, the phone receives RTP G.711 u-law (20 ms) packets sent to the given multicast addresses and plays them out.
Page 314 ET685 Administrator and Provisioning Manual Default: stutter Setting: naptr_sip_uri Description: When this feature is set to on, the phone converts SIP uri's according to the regular expression dialplan of the active outgoing line for numbers dialed through Received and Missed call lists. For normal phone operation it is best to leave it turned off, as a valid SIP uri need not be converted again.
Page 315 ET685 Administrator and Provisioning Manual Setting: network_id_port Description: Set a static local port number, which is used to listen for SIP protocol communications. Please note that setting the value to 5060 also enables direct IP calls to the IP identity (see also setting sip_ip_dialin_content_types).
Page 316 ET685 Administrator and Provisioning Manual Setting: number_sign_encoding Description: RFC 3261 states that the number sign (#) must be encoded inside a telephone subscriber. Therefore the default value of the setting is 'on'. Change it to 'off' if you need special cases for direct dialing and therefore not encoding the #.
Page 317 ET685 Administrator and Provisioning Manual Default: 2208 Setting: ocip_server Description: This setting refers to the DNS name or IP address of the OCI-P server. Values: IP Address, hostname, blank Default: blank Setting: ocip_username Description: This setting specifies the OCI-P username.
Page 318 Description: This setting is used to toggle the support for draft-ietf-sip-outbound-20. Enable this to force the reusage of connections, what VTech phones already do. However, in combination with setting offer_gruu, the phone will stick to the network flow created during line registration. Additionally you have to specify a value for setting keepalive_interval.
Page 319 ET685 Administrator and Provisioning Manual Setting: overlap_dialing Description: If the connected SIP proxy supports this function, it can be enabled here. This will lead to the phone starting to dial each time a digit is entered and the SIP proxy replying with Number incomplete until such time as the number has been entered and the call can be initiated successfully without the enter key having to be pressed.
Page 320 ET685 Administrator and Provisioning Manual Setting: peer_to_peer_cc Description: Disable it if call completion is handled by the SIP proxy. Otherwise the phones are handling it directly between each other. Values: on, off Default: Setting: perform_initial_query_in_ldap_state Description: When entering the LDAP directory you can decide whether or not to query the server for an initial list of entries (query string = *).
Page 321 ET685 Administrator and Provisioning Manual Default: Setting: prov_polling_enabled Description: If set to 1, automatic periodic provisioning server polling for upgrades is enabled. Values: 0, 1 Default: Setting: prov_polling_mode Configuration File Parameter Guide Back to Contents...
Page 322 ET685 Administrator and Provisioning Manual Description rel: Relative mode, enables phones to check for software or  configuration upgrades after every X seconds. You can set the value of X in parameter prov_polling_period. abs: Absolute mode, enables phones to check for software or ...
Page 323 If turned to on, the phone will try to retrieve its settings via a Plug-and-Play (PnP) Server. Modern SIP PBXs/Proxys can provide the PnP configuration data for the VTech phones. Please refer to the manual of your PBX/Proxy. If the PnP configuration fails, the phone will try to get the settings from a setting server.
Page 324 ET685 Administrator and Provisioning Manual Description: This setting is used to decide which photo to show, when you have a photo in your local address book and the server sends another one over in the SIP INVITE package. Values: on, off...
Page 325 ET685 Administrator and Provisioning Manual Setting: privacy_in Description: Reject or accept anonymous incoming calls. Values: on, off Default: Setting: privacy_out Description: Show or hide your own phone number on outgoing call. Values: on, off Default: Setting: prov_back_off_timer Description: With this setting a repetition mechanism ('back off timer') of HTTP/HTTPS based provisioning requests can be realized, which is using a list of random based growing timeouts.
Page 326 ET685 Administrator and Provisioning Manual Description: One can determine what provisioning types in which order the phone is attempting from these given provisioning types: redirection pnp dhcp tr69. With the key words stop or proceed after the specific provisioning type, one is specifying what to do after the respective step: key word: stop - after the respective provisioning type was ...
Page 327 ET685 Administrator and Provisioning Manual Description: Lists all PUI states that may allow auto-switching to activity-state. Values (below) shows the list of all the possible PUI states. See also settings goto_monitor_state_on_line_activity and goto_virtual_keys_state_on_activity Values: Space separated list of keywords: Menu Addressbook TBook_entry List_pkeys Select_active_line...
Page 328 ET685 Administrator and Provisioning Manual Values: Positive Integer Default: 1100 Setting: reboot_after_nr Description: SYSTEM INTERNAL If the phone becomes unregistered and this setting is set to a value bigger 0, the phone will reboot after the amount of time has elapsed this setting is set to.
Page 329 ET685 Administrator and Provisioning Manual Values: on, off Default: Setting: record_missed_calls_cwi_off Description: When this setting is 'on', the missed calls are recorded even if call waiting indication is off. See also settings: record_missed_calls_cwi_off, sip_cancel_reasons_to_ignore_missed_call, gnore_missed_calls_on_busy Values: on,off Default: Setting: record_received_calls...
Page 330 ET685 Administrator and Provisioning Manual Setting: redirect_ringing Description: Allows to redirect an incoming call to a prespecified number using function keys e.g. Speed Dial, Extension etc. Can be turned off to disable such automatic transfers in a call centre environment.
Page 331 Description: VTech Phones with high resolution monochrome displays as well as USB expansion modules use both a bold and a regular TrueType font. The bold font is used on small font sizes (by default less then 17 pixels) when the regular font renders glyphs at that are too skinny.
Page 332 ET685 Administrator and Provisioning Manual Description: Set this to on if the release sound should be played when the remote party terminates the call. Set this to off if no sound should be played when the remote party terminates the call. (A busy sound is played when the remote party is busy or denies an incoming call.)
Page 333 ET685 Administrator and Provisioning Manual Default: Setting: remote_contact_header_field Description: By default, the phone uses the SIP URI provided in the "From" header field of an incoming SIP INVITE message to store the entry in the missed or received call list. When this setting is set to "contact", the SIP URI in the "Contact"...
Page 334 ET685 Administrator and Provisioning Manual Description: You can provide one or several of the below values space separated in order to reset only network, SIP stack, user, function key, speeddial related or other settings. Values: main, net, stack, user, fkey, speeddial, phonebook...
Page 335 ET685 Administrator and Provisioning Manual Description: This value specifies after how many seconds the phone should attempt to reregister when the initial registration has failed. If this value is zero, the phone will make no such attempt. Value can be single integer value (range '1' to this value) or a range like '2,10'.
Page 336 ET685 Administrator and Provisioning Manual Setting: ringer_animation Description: The ringer animation can be switched off by <off> to save space for displaying longer numbers by applying a line break. There is also a different title displayed, which allows to determine the SIP identity called: To: <SIP Identity Number>...
Page 337 ET685 Administrator and Provisioning Manual Setting: rtcp_xr Description: Specifies of which parts the voice quality report should be composed of. The report is encapsulated in a SIP PUBLISH message that is send if a call is terminated. See also setting vq_report_collector...
Page 338 ET685 Administrator and Provisioning Manual Description: Time in milliseconds until the phone plays the internal ringer after early media announcement is finished. Example: <--- INVITE (outgoing phone call) ---> 180 Ringing (phone plays internal ringtone) ---> 183 Progress + SDP (phone plays the incoming early media instead of internal ringtone) --->...
Page 339 ET685 Administrator and Provisioning Manual Default: 49152 Setting: save_latest_callrecords_to_flash Description: If "on" the call records (missed/received/redial) will be saved in the settings callrecord_... so that they'll be available after reboot. Values: on, off Default: Setting: scroll_outgoing Description: Turn on/off active line scrolling using navigation key in idle state.
Page 340 ET685 Administrator and Provisioning Manual Description: The setting describes for how many scroll-steps the scrolling is paused when its beginning of a scrolling text is shown. For phones that don't use circle-scroll-technique, but instead scroll to the end and then start up front again, this stop-time also describes the pause at the end.
Page 341 ET685 Administrator and Provisioning Manual Default: 255 255 255 255 Setting: selected_line_indicator_color Description: Defines the color used for the indicator of the currently selected line. Values: A group of 3 or 4 numbers, each >=0 and <=255. First number is the red...
Page 342 ET685 Administrator and Provisioning Manual Description: When enabled the phone will make an actual call with audio instead of just sending an sip invite whenever it has to dial starcodes (see these starcode settings for redirect_always_on, redirect_always_off, redirect_busy_on, redirect_busy_off, redirect_time_on, redirect_time_off, dnd_on, dnd_off).
Page 343 Automatically store all settings to flash at the specified interval (measured in hours). Disable the setting with 0 (zero). As of 8.4.33 / 8.7.2, ET685 phones save settings to the Flash memory only upon certain events. This setting prevents the loss of call records (missed, received, dialed) when power is lost.
Page 344 ET685 Administrator and Provisioning Manual Setting: settings_refresh_timer Description: If a value greater than 0 is set (=number of seconds) the phone configuration will be requested from the setting server after the time has elapsed. After fetching the settings from the "setting server URL" they will be applied and the timer will be reset to the latest received value.
Page 345 ET685 Administrator and Provisioning Manual Setting: show_clock Description: Specifies whether or not clock and date should be displayed (at the idle screen usually). Release 8.4.32 or higher: If <false>, the value of setting phone_name is displayed instead (if set). Values:...
Page 346 ET685 Administrator and Provisioning Manual Description: When this feature is set to on, the phone shows the information available through History-Info header in the incoming INVITE. Values: on, off Default: Setting: show_image_in_call Description: Define whether or not to show a symbol/photo during a call. Turning this off will leave more area for displaying the party names and other information during a call.
Page 347 ET685 Administrator and Provisioning Manual Description: When this setting is turned on, the call monitoring state shows display names for remote and local users found in the body of incoming dialog info notifies, as long as the display_method setting is set to name as well. If this setting is turned off, the user name in the uri's will be shown to maximize display space.
Page 348 ET685 Administrator and Provisioning Manual Description: When phone misses an incoming call, it usually records it in it's missed calls list so the user can call the caller back when he/she sees the missed call. There are certain scenarios where this is not desired. E.g. imagine you are logged in with your account on two places (e.g.
Page 349 ET685 Administrator and Provisioning Manual Description: Defines a certain SIP Response code and reason phrase for Register and Invite requests. It allows you to smoothly move the phone between service hosts. Never use this option unless you exactly know what you are doing!
Page 350 ET685 Administrator and Provisioning Manual Description: Defines a certain SIP Response code and reason phrase for Invite requests. It allows you to force a registration with an invite response. Never use this option unless you exactly know what you are doing! Do not...
Page 351 ET685 Administrator and Provisioning Manual Description: Enables/Disables the status polling of primary SBC's if the phone has been failed over to the backup SBC's. Not recommended due to additional traffic. If enabled the phone will send Option Requests within the account_health_check to the primary SBC.
Page 352 ET685 Administrator and Provisioning Manual Setting: sip_health_check_max_time Description: See setting sip_health_check. Values: positive integer Default: Setting: sip_health_check_static_time Description: See setting sip_health_check. Values: positive integer Default: Setting: sip_ip_dialin_content_types Description: Phones can be called without account and by ip directly if network_id_port has been configured to port 5060.
Page 353 ET685 Administrator and Provisioning Manual Description: Value controls how many times the phones tries to answer an sip response indicating that the phones sip request did not pass authorization (challenged). Example with default value equal 1 <-- REGISTER Request (no authorization header) -->...
Page 354 ET685 Administrator and Provisioning Manual Values: positive integer Default: 1800 Setting: sip_reconnect_on_rejected_refer Description: Defines if the phone does automatic reconnect to A party if a REFER (blind/attended transfer) has been rejected. Suppose the following call flow: - A calls B, A and B talking...
Page 355 ET685 Administrator and Provisioning Manual Setting: sip_retry_t1 Description: Set the retry timer in milliseconds after which an unanswered request is resent. If it is set to 500, the phone will resend the unanswered request after 500, 1000, 2000, 4000, 6000 ... 31500 ms. If the request is still unanswered after this procedure, an error message will be shown on the display.
Page 356 ET685 Administrator and Provisioning Manual Setting: sip_tracing Description: Switches SIP tracing on or off. Values: on, off Default: Setting: skip_provisioning_urls_on_tls_error Description: If this setting is enabled, skip any URL which fails due to a TLS error and continue with the next one (if any) instead of retrying.
Page 357 ET685 Administrator and Provisioning Manual Values: Subnet in CIDR notation Default: blank Setting: sort_server_dir_result_by_last_name Description: When set to 'on', the results returned from an on-line telephone directory search will be sorted by Last Name (Surname) then First Name (Given Name). When set to 'off', the results will be sorted by First Name (Given Name) then Last Name (Surname).
Page 358 ET685 Administrator and Provisioning Manual Setting: speaker_receive_call Description: Usually the speaker key can be used to receive an incoming call, if this behaviour is not desired, it can be disabled here. This setting is valid for headset key too. Values:...
Page 359 ET685 Administrator and Provisioning Manual Setting: status_msgs_that_are_blocked Description: Lists all statuses that should never appear in PUI. See also settings: s_msgs_that_show_directly, status_msgs_that_are_essential, status_msgs_that_are_important, status_msgs_with_audio_indication, status_msgs_to_pop_up and idle_status_btn_index Values: space separated list of keywords PhoneHasFirmwareUpdate PhoneWantsReboot PhoneHasDisabledSipStack PhoneHasVpnError PhoneHasLowMemory PhoneRefusedHugeXcapSync CurrentIdentityIsNotRegistered...
Page 360 ET685 Administrator and Provisioning Manual Setting: status_msgs_that_are_essential Description: Lists all statuses that are essential. These messages cannot be deleted from message-list-view. See also settings: status_msgs_that_show_directly, status_msgs_that_are_blocked, status_msgs_that_are_important, status_msgs_with_audio_indication, status_msgs_to_pop_up and idle_status_btn_index Values: space separated list of keywords See setting status_msgs_that_are_blocked...
Page 361 ET685 Administrator and Provisioning Manual Default: EthernetUnplugged PhoneHasFirmwareUpdate PhoneWantsToUpdate PhoneWantsReboot PhoneHasDisabledSipStack PhoneHasVpnError PhoneHasLowMemory PhoneRefusedHugeXcapSync FirmwareUpdateFailed VisionConnectionLost ActiveBluetoothConnection UsbDiskConnected CurrentIdentityIsNotRegistered Identity01IsNotRegistered Identity02IsNotRegistered Identity03IsNotRegistered Identity04IsNotRegistered Identity05IsNotRegistered Identity06IsNotRegistered Identity07IsNotRegistered Identity08IsNotRegistered Identity09IsNotRegistered Identity10IsNotRegistered Identity11IsNotRegistered Identity12IsNotRegistered PhoneCannotReachNtpServer PhoneHasNoHttpPassword PhoneHasNoAdminPassword Identity01ExtendedRegInfo Identity02ExtendedRegInfo Identity03ExtendedRegInfo Identity04ExtendedRegInfo Identity05ExtendedRegInfo Identity06ExtendedRegInfo Identity07ExtendedRegInfo...
Page 362 ET685 Administrator and Provisioning Manual Values: space separated list of keywords See setting status_msgs_that_are_blocked Default: StatusLineSystemMessage:3 CallBackOnBusyInProgress CallBackOnBusyAvailable PhoneProvisioningStarting PhoneProvisioningInProgress PhoneHasIncomingPublicAnnouncement EthernetUnplugged PhoneHasFirmwareUpdate FirmwareUpdateFailed PhoneWantsToUpdate VisionConnectionLost PhoneWantsReboot PhoneHasDisabledSipStack VpnActive PhoneHasVpnError PhoneHasLowMemory PhoneRefusedHugeXcapSync CurrentIdentityIsNotRegistered PhoneIsWaitingForCallCompletion CurrentIdentityIsDnd RingerIsSilent PhoneWaitsOnNtpServer PhoneCannotReachNtpServer ActiveLocations RemoteOfficeEnabled...
Page 363 ET685 Administrator and Provisioning Manual Description: Lists all statuses that should make the phone beep in idle (i.e. no calls) whenever they are active. The list is prioritized, the first active status found determines the beep-mechanism. Starting with version 8.9.3.54 the beep set of every active status will be played one after the other.
Page 364 ET685 Administrator and Provisioning Manual Description: We reintroduced a STUN keep-alive mechanism for SIP, which can be turned on manually by specifying the address of the STUN server followed by the port number. However, we strongly discourage you from using it, because it can not work properly in symmetrical NAT environments (i.e.,...
Page 365 ET685 Administrator and Provisioning Manual Description: Switch on support for Internationalizing Domain Names in Applications (IDNA). IDNA support is the ability to handle domain names including international special characters. Values: on, off Default: Setting: support_rtcp Description: If enabled, the phone uses the Real Time Control Protocol (RTCP) to measure the quality of the audio (RTP) streams.
Page 366 ET685 Administrator and Provisioning Manual Values: on, off Default: Setting: suppress_sip_messages Description: If this setting is on, the information received inside SIP MESSAGE requests is discarded. If such a request is received, the phone replies with 200 OK but nothing is displayed on the phone screen.
Page 367 ET685 Administrator and Provisioning Manual Setting: sxm_count Description: SYSTEM INTERNAL Indicates how many Serial eXpansion Modules are currently attached to the phone. This setting cannot be provisioned. There should be no need to change this setting. As an end-user, please contact your reseller for further details in this regard.
Page 368 ET685 Administrator and Provisioning Manual Values: 0 - 13 Integer numbers from 1 to 9 have the following meaning: 1: sort by firstname 2: sort by last name 3: sort by: member, number 4: sort by nickname 5: sort by outgoingId...
Page 369 ET685 Administrator and Provisioning Manual Default: Setting: tcp_keepintvl Description: The time (in seconds) between individual keepalive probes. Values: integer Default: Setting: tcp_listen Description: By default the phone doesn't listen on the network ID port for TCP connections (setting: network_id_port). To change this behaviour, enable this option.
Page 370 ET685 Administrator and Provisioning Manual Setting: text_color Description: Defines the default color used for text. Values: A group of 3 or 4 numbers, each >=0 and <=255. First number is the red value, followed by green, blue, and optional alpha (alpha will default to 255 if it is not set).
Page 371 ET685 Administrator and Provisioning Manual Default: Setting: tftp_secret Description: Please ask VTech support for details. Values: Key which is used to decrypt provisioned encrypted setting files. Default: blank Setting: time_24_format Description: When you select on, the timestamps will be formatted in 24-hour format, otherwise in 12-hour format.
Page 372 ET685 Administrator and Provisioning Manual Setting: titlebar_text_color Description: Defines the color used for the text seen in the titlebar. Values: A group of 3 or 4 numbers, each >=0 and <=255. First number is the red value, followed by green, blue, and optional alpha (alpha will default to 255 if it is not set).
Page 373 ET685 Administrator and Provisioning Manual Description: Send a BOOTSTRAP to the ACS. This must be set to on when a new ACS is contacted. Values: on, off Default: Setting: tr69_cnr_pass Description: Password for incoming connection requests according to TR-111. Values:...
Page 374 ET685 Administrator and Provisioning Manual Default: Setting: tr69_params Description: Auxillary setting for the TR-069 provisioning. Do not manually change it as it is automatically set by the phone. Values: String Default: blank Setting: tr69_use_acs Description: Toggle use of TR-069 for configuration.
Page 375 ET685 Administrator and Provisioning Manual Values: blind, attended Default: blind Setting: transfer_on_hangup Description: If you want to transfer two calls by placing the handset onhook (one incoming call and one outgoing call), you can switch it on here. Values: on, off...
Page 376 ET685 Administrator and Provisioning Manual Setting: uboot_version Description: SYSTEM INTERNAL Contains the version string of the uboot used on the phone. Is a read-only setting Values: String Default: 2010.12 Setting: update_after_idle_timeout Description: Timespan in minutes which the phone needs to be idle before an potential software update gets applied.
Page 377 ET685 Administrator and Provisioning Manual Description: auto_update (Update automatically: load settings from settings server, but the user is not prompted to acknowledge the update, means full automatic provisioning) ask_for_update (Ask for update: load settings from settings server and the user is prompted to acknowledge the update)
Page 378 ET685 Administrator and Provisioning Manual Description: SYSTEM INTERNAL Specifies a URL pointing to an uncompressed TAR archive allowing PUI font customization. The TAR archive has to contain the fonts, named according to the language scheme which should be replaced: de.ttf (German) en.ttf (English)
Page 379 You can omit the -pass option and enter the pass phrase when prompted. The command line looks like this: openssl aes-256-cbc -d -nosalt -in <logfile> -out <decrpted_logfile> The feature is available on VTech phones with a USB port. Values: string Default:...
Page 380 We recommend that the file on the USB storage is encrypted by also setting usb_storage_passphrase. Encrypting the file is highly recommended, otherwise anyone could unplug the USB storage and analyze the data. The feature is available on VTech phones with a USB port. Values:...
Page 381 This setting enables a software update to be done using a USB storage. If the setting is on and a USB storage is plugged in which hold a VTech firmware in the root directory, the phone will indicate that a software update is available and the user can chose to install it.
Page 382 ET685 Administrator and Provisioning Manual Values: on, off Default: Setting: use_contact_in_refer_to_hdr Description: This setting determines which header to use as the source for the Refer-To header in a REFER. When this setting is on the Contact header is used otherwise the remote AoR (taken from To or From header, depending on the direction of the call).
Page 383 ET685 Administrator and Provisioning Manual Setting: user_additional_supported_header Description: If your SIP proxy/registrar needs the additional header, it can be enabled here. Values: comma separated headers Default: blank Setting: user_admin_mode Description: If set to 0, the admin is allowed to see and edit the users call lists and directory.
Page 384 ET685 Administrator and Provisioning Manual Description: When the setting is set to AES-32 (default), the phone offers a 32-bit auth-tag for SRTP. Selecting AES-80 makes the phone offer an 80-bit auth-tag. Values: on, off Default: Setting: user_auto_connect Description: If it is <on>, the phone will automatically answer incoming calls.
Page 385 This information will published along with the user's presence information. When traversing a contact list on a VTech phone, a contact may be called by selecting it (i.e. scrolling until it is highlighted) and then pressing 'enter' or going offhook. By default, the contact's SIP URI is used to place the call.
Page 386 ET685 Administrator and Provisioning Manual Values: ENUM lookup string Default: blank Setting: user_dp_str Description: You can set up the dial plan for this line here. With a dial plan, you can match user input (digits via keyboard) to specific actions like dialing, using a distinct outgoing identity, etc.
Page 387 ET685 Administrator and Provisioning Manual Description: This setting enables support for the hookflash feature on Broadsoft's Broadworks servers. When enabled the phone will process incoming INFO messages with a content type of 'application/broadsoft' for call waiting indication. Additionally, when the line key is pressed in the connected state, a hookflash event is sent to the server inside an INFO message.
Page 388 ET685 Administrator and Provisioning Manual Default: none Setting: user_full_sdp_answer Description: When the setting is turned 'on', the phone returns a list of all available codecs in the SDP in response to INVITE requests. Otherwise the first codec of the calling party that matches the configured codecs on the phone is returned.
Page 389 ET685 Administrator and Provisioning Manual Setting: user_host Description: Specify the IP or DNS address of the registrar/proxy where you want to register this account. After a successful registration, the registrar knows how to reach this specific identity and can route requests (e.g., incoming calls) from other registered parties to this phone.
Page 390 ET685 Administrator and Provisioning Manual Values: String Default: blank Setting: user_keys_to_be_configured_on_first_registration Description: The keys listed here get automatically distributed over all free keys whenever the associated identity registers for the first time. Free keys in this context are keys of type none or line without an specific identity context (i.e.
Page 391 ET685 Administrator and Provisioning Manual Description: Select the type of the rtp media transport. In mostly every case you should be fine with the default "udp". However, RTP via TCP is also available according to RFC4145. If you choose "tcp", please pay also attention to setting user_media_setup_offer.
Page 392 ET685 Administrator and Provisioning Manual Default: blank Setting: user_pass Description: This is the password to be used for challenge responses. In order to protect them from unauthorized use, passwords are not displayed in their true form, but as a series of asterisks.
Page 393 ET685 Administrator and Provisioning Manual Description: Registrar environments may need different user names for registration and authentication. If user_pname is set, it is used for authentication and setting user_name is used for registration; otherwise setting user_name is used for both.
Page 394 ET685 Administrator and Provisioning Manual Setting: user_presence_uri Description: The address to which the SUBSCRIBE for Buddylist is sent Values: Default: blank Setting: user_proxy_require Description: If your SIP proxy/registrar needs the 'SIP Proxy Require' header, it can be enabled here. Values:...
Page 395 ET685 Administrator and Provisioning Manual Description: You can set up the probability of a registration for each line through this setting (the default is 1.0). This means that different registrations with different Q-values will ring in serial order (serial forking) in contrast to different registrations with the same Q-values, which will ring in parallel (parallel forking).
Page 396 ET685 Administrator and Provisioning Manual Description: This is an OCS specific setting. When on, the phone will publish its machine state to the OCS server as well as its device capabilities. The machine state is initially 'available'. If the settings inactive_timeout and away_timeout are set, it will eventually move to 'inactive' and then to 'away'.
Page 397 ET685 Administrator and Provisioning Manual Description: This setting applies only to the UC edition. Select from this pull-down menu which ring tone to use to alert you that the incoming call was originally intended for another target. Retargeting may occur as a result of call fowarding, delegation, team call, and Automatic Call Distribution (Response Groups).
Page 398 ET685 Administrator and Provisioning Manual Description: Usually each received sdp-packet has a version number that identifies it. When receiving the same version again the phone can ignore it. However this versioning mechanism does not work reliably with all PBX'es so we introduced the option to keep the phone from checking the version.
Page 399 ET685 Administrator and Provisioning Manual Description: If your VoIP provider works only when you turn on Support broken registrar on the phone's web interface, this means your provider does not call your phone the way the phone requested to be called. What happens is that incoming INVITEs from your VoIP provider do not contain the contact URI which was previously registered by your phone as its contact.
Page 400 ET685 Administrator and Provisioning Manual Setting: user_subscription_expiry Description: This value specifies the desired expiration time in seconds for subscriptions to the following event packages: dialog (individual and event list subscription) call-info message-sumary presence The subscription will be refreshed after a time randomly chosen to be between 1/2 and 3/4 of the expiration time (which the server may have reduced in the 200 OK response).
Page 401 ET685 Administrator and Provisioning Manual Default: blank Setting: user_tlsdsk_store Description: This setting applies only to the UC edition and is for the phone's internal use only to persistently store data required for TLS-DSK authentication. The setting is cleared when the "Logoff User" function is invoked.
Page 402 ET685 Administrator and Provisioning Manual Default: false Setting: user_xml_screen_url Description: The HTTP URL pointing to a XML idle screen description is used to design your own idle screen. Per identity a different XML idle screen can be specified and will be shown if this identity is the current active outgoing one.
Page 403 ET685 Administrator and Provisioning Manual Description: If this setting is "on" the server will be responsible for handling the global forwarding functionality. From the call perspective the phone will act as if no forwarding was set (all is managed by the server).
Page 404 ET685 Administrator and Provisioning Manual Values: on, off Default: Setting: using_server_managed_fwd_time Description: If this setting is "on" the server will be responsible for handling the redirect on timeout functionality. From the call perspective the phone will act as if no redirect was set (all is managed by the server).
Page 405 Default: blank Setting: vision_provisioning_url Description: This URL will be sent from a VTech phone to a paired VISION device in order to let the VISION access its provisioning data from the provided URL. Values: URL to VISION provisioning data. Default:...
Page 406 ET685 Administrator and Provisioning Manual Description: Time in seconds after a phone tries to re-connect to a paired VISION device which it has lost connection to. Values: Seconds from 5 to MAX integer Default: Setting: vlan_id Description: This setting has to be set properly before the phone is able to connect to anything residing in a specific VLAN ! Only the phone is residing in the specified VLAN, it has no effect to e.g.
Page 407 ET685 Administrator and Provisioning Manual Description: VTech ET6xx phones have an internal ethernet-switch capable of handling vlan (set tags and unset them) This setting defines whether the switch will handle the vlan tagging or not. Handling means that pakets from the internal ports to the network are...
Page 408 ET685 Administrator and Provisioning Manual Values: 0-15 Default: Setting: vol_headset Description: Selection of the headset speaker volume. Values: 0-15 Default: Setting: vol_ringer Description: Determines the volume of the ringer. Values: 1-15 Default: Setting: vol_speaker Description: Selection of the casing speaker volume.
Page 409 ET685 Administrator and Provisioning Manual Setting: vpn_tarball_url Description: VPN configuration as a tarball. Values: Default: Blank Setting: vq_local_group Description: The value of this setting will be used as value of "Local Group" in any voice quality report to the voice quality report collector.'...
Page 410 ET685 Administrator and Provisioning Manual Values: on, off Default: Setting: web_language Description: Your phone is able to show all web GUI texts in a number of different languages. Select the language of your choice which may be different from the one currently used on the phone.
Page 411 ET685 Administrator and Provisioning Manual Default: 524288 Setting: webserver_type Description: Set up the type of connection the phone's web server is willing to answer to. Please be advised that you will no longer be able to use the web user interface of the phone when you select off! Press the menu key, use the navigation key to go to the submenu Webinterface, and select Server.
Page 412 ET685 Administrator and Provisioning Manual Values: on / off Default: Setting: wifi_wep_key1 Description: If WEP Authentication WiFi Mode is being used enter the WEP Key#1 here. Values: alphanumeric string Default: blank Setting: wifi_wpa_encryptype Description: Selects the WPA encrytion type of the WiFi network to be connected to.
Page 413 ET685 Administrator and Provisioning Manual Description: Phone book contact type specific ringers. Selection of the ring tone style that signals incoming calls for contacts of type 'Work' in the local phone book. Values: <Ringer1>, <Ringer2>, <Ringer3>, <Ringer4>, <Ringer5>, <Ringer6>, <Ringer7>, <Silent>, <Custom>...
Page 414 ET685 Administrator and Provisioning Manual Description: Server name used to construct the xcap contact-list-url. Only used when setting 'user_server_type' is set to bria. Values: String Default: blank Setting: xcap_server_port Description: Port number used to construct the xcap contact-list-url. Only used when setting 'user_server_type' is set to bria.
Page 415 ET685 Administrator and Provisioning Manual Setting: xml_notify Description: Enables/Disables xml notifies (type: application/ciscoxml OR application/vtechxml) Values: on, off Default: Setting: xmpp_display_profile_image Description: Determines whether the phone should display logged in XMPP account profile picture. When set to 'on', the phone UI will present the login XMPP account profile image on the idle screen.
Page 416 ET685 Administrator and Provisioning Manual Setting: xmpp_jid Description: XMPP account name Values: String Default: blank Setting: xmpp_password Description: XMPP account password Values: String Default: blank Setting: xsi_anywhere Description: Determines whether the phone should enable XSI Anywhere feature. When set to 'on', the phone UI will allow user to get/set the Broadsoft's BroadWorks Anywhere settings.
Page 417 ET685 Administrator and Provisioning Manual Description: Determines whether the phone should enable XSI Call Center List feature. When set to 'on', the phone UI will allow user to get/set the Broadsoft's BroadWorks Call Center List settings. Values: on, off Default:...
Page 418 ET685 Administrator and Provisioning Manual Default: Setting: xsi_polling_interval Description: Specifies the interval in seconds after which XSI action will be sent to retrieve related information from server. Values: Integer value >= 0; while there is no explicit maximum value, intervals are limited to two weeks.
Page 419 ET685 Administrator and Provisioning Manual Default: blank Setting: xsi_silent_alert Description: Determines whether the phone should enable the Silent Alerting feature. Values: on, off Default: Setting: xsi_simultaneous_ring Description: Determines whether the phone should enable XSI Simultaneous Ringing feature. When set to 'on', the phone UI will allow user to get/set the Broadsoft's Simultaneous Ringing settings.
Page 420 ET685 Administrator and Provisioning Manual Description: This setting is used to influence behaviour on offhook. If user goes offhook while presenting visual voicemail: on = dial number of caller  off = listen to voicemail  Values: on, off Default:...
Page 421: Troubleshooting
Ensure power is connected. If powered by an AC adapter, check that the adapter  is plugged into a wall socket and the ET685 power jack. If powered by PoE, ensure that the network switch is providing power through the correct ports.
Page 422  on the WebUI: Software Update page and the Advanced > Update page. Provisioning: Use DHCP Option is enabled, but the ET685 is not getting a provisioning URL from the DHCP Server. Ensure that DHCP is set to “on” in the WebUI: Advanced > Network .
Page 423: Appendixes
You can damage your ET685 Deskset if it gets wet. Do not use the corded handset  in the rain, or handle it with wet hands. Do not install the ET685 Deskset near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment.
Page 424 Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the ET685 Deskset should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND NETWORK CABLE FROM THE WALL, then pull the unit out by the unplugged cords.

VTech ET685 Administrator And Provisioning Manual

Preface

Introducing the ET685

Provisioning

Phone Menu Reference

Web User Interface (Webui) Reference

Configuration File Parameter Guide

Troubleshooting

Appendixes

Appendix A: Maintenance

Quick Links

Related Manuals for VTech ET685

Summary of Contents for VTech ET685

Table of Contents