Getting Information, Help, And Service; Getting Information; Using The World Wide Web; Getting Information By Fax - IBM eServer 200 xSeries User Reference Manual

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5. Reinstall the side cover (see "Installing the cover" on page 50 for details).
6. Reconnect the external cables and power cords; then, turn on the peripheral
7. Start the Configuration/Setup Utility program and set the system date and time,

Getting information, help, and service

If you need help, service, or technical assistance or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist you.
This section contains information about where to go for additional information about
IBM and IBM products, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.

Getting information

Information about your IBM server product and preinstalled software, if any, is
available in the documentation that comes with your server. That documentation
includes printed books, online books, README files, and help files. In addition,
information about IBM products is available on the World Wide Web and through the
IBM Automated Fax System.

Using the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM
products and support. The address for the IBM Personal Computing home page is
http://www.ibm.com/pc/.
You can find support information for your IBM products at
http://www.ibm.com/pc/support/.
If you click Profile from the support page, you can create a customized support page
that is specific to your hardware, complete with Frequently Asked Questions, Parts
Information, Technical Hints and Tips, and Downloadable Files. In addition, you can
choose to receive e-mail notifications whenever new information becomes available
about your registered products.
You also can order publications through the IBM Publications Ordering System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.

Getting information by fax

If you have a touch-tone telephone and access to a fax machine, in the U.S. and
Canada, you can receive, by fax, marketing and technical information on many topics,
including hardware, operating systems, and local area networks (LANs).
b. Press the battery down into the socket until it clicks into place. Make sure the
battery clip holds the battery securely.
devices and the server.
and the passwords, if necessary. Then, save the new configuration settings. See,
Chapter 3, "Configuring your server," on page 9 for complete details.
Chapter 6. Solving problems
91

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