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MODELS:
ST-HVBI-AUB
ST-HVBILP-AUB
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
• DO NOT USE OR STORE FLAMMABLE
MATERIALS NEAR THIS APPLIANCE.
• DO NOT SPRAY AEROSOLS IN THE VICIN-
ITY OF THIS APPLIANCE WHILE IT IS IN
OPERATION.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Heat & Glo • ST-HVBI-AUB • 2082-980 Rev. R • 9/15
Owner's Manual
SAI Global
Ref No GSCS20165
AS 4553:2008
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other flammable
materials.
• DO NOT PLACE ARTICLES ON OR AGAINST THIS
APPLIANCE.
• Keep clothing, furniture, draperies and other flammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
This is a room sealed appliance and no other ventilation is
required than what is provided.
WARNING! DO NOT modify this appliance.
Installation and Operation
1

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Summary of Contents for Heat & Glo T-HVBI-AUB

  • Page 1 Owner’s Manual Installation and Operation MODELS: ST-HVBI-AUB ST-HVBILP-AUB SAI Global Ref No GSCS20165 AS 4553:2008 NOTICE DO NOT DISCARD THIS MANUAL • Important operating • Read, understand and follow • Leave this manual with a n d m a i n t e n a n c e these instructions for safe party responsible for use instructions included.
  • Page 2 PLEASE READ THIS MANUAL BEFORE INSTALLING AND USING THIS APPLIANCE. MODEL ST-HVBI-AUB carefully during installation to ensure maximum SAI GLOBALAPPROVED FOR NATURAL benefit and safety. Failure to follow them will void GAS OR PROPANE AS A BALANCED FLUE your warranty and may present a fire hazard. HEATER.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1.0 INSTALLATION INSTRUCTIONS..............4 1.1 Locating the Heater ..................5 1.2 Framing the Heater ..................6 1.3 Exhaust Restrictor Installation ..............9 1.4 Flue System Approvals and Installations ............. 10 1.5 Connecting the Gas Supply ................. 22 1.6 Ignition System Wiring .................
  • Page 4: Installation Instructions

    1.0 INSTALLATION INSTRUCTIONS • Whether optional accessories—devices such as wall switch, or remote control—are desired. When planning a heater installation, it’s necessary to If the heater is to be installed on carpeting or tile, or on determine: any combustible material other than wood flooring, the •...
  • Page 5: Locating The Heater

    1.1 Locating the Heater The distance from the unit to combustible construction is to be measured from the unit outer wrap surface to The diagram below shows space and clearance re- the combustible construction, NOT from the screw quirements for locating a heater within a room. heads that secure the unit together.
  • Page 6: Framing The Heater

    1.2. Framing the Heater WARNING: FRAMING DIMENSIONS AS- Framing can be built before or after the heater is set SUME USE OF 10 MM (THICK WALL COV- in place. Framing should be positioned to accommo- ERING MATERIALS ON EXTERIOR OF date wall coverings and heater facing material.
  • Page 7 See note 3 openable window door See note 2 T = Flue terminal M = Gas meter Shading indicates prohibited I = Mechanical air inlet P = Electricity meter or fuse box areas for flue terminals Below eaves, balconies or other projections: MIN.
  • Page 8 102 mm 152 mm 305 mm DVP4 DVP6 DVP12 362 mm 310 mm MAX. 610 mm DVP12A 914 mm 51 mm MIN. 1219 mm 251 mm DVP24 º 261 mm DVP45 DVP36 286 mm 185 mm 32 mm DVP48 218 mm 18 mm 320 mm NOTE: PIPES OVERLAP 32 mm (1-1/4 in.) AT EACH JOINT.
  • Page 9: Exhaust Restrictor Installation

    1.3. Exhaust Restrictor Installation AIR PASSAGE Exhaust restrictors are recommended for these verti- cally terminated products which have excessive draft. Exhaust restrictors will compensate for high draft and restore visual flame height. If the vent configuration has a total vertical of 15 ft. - 40 ft. (4.6 m - 122 m) an exhaust restrictor may be needed.
  • Page 10: Flue System Approvals And Installations

    Identifying Flue Components Flue System Approvals and Installation The flue systems installed on this gas heater may A. Flue System Approvals include one, two, or three 90° elbow assemblies. The These models are approved to use DVP series direct relationships of vertical rise to horizontal run in flue flue pipe components and terminations (see Figures 5 configurations using 90°...
  • Page 11 STRAIGHT UP VERTICAL FLUEING V (FT.) 12.2 M MAX. (40 ft.) TERMINATION CAP Figure 9 STRAIGHT OUT HORIZONTAL FLUEING Max. Run 610 mm (24 in.) Figure 10 Heat & Glo • ST-HVBI-AUB • 2082-980 Rev. R • 9/15...
  • Page 12 NATURAL GAS - FLUEING WITH ONE 90° ELBOW V (FT.) H (FT.) 1’ MIN. (305 mm) 3’ MAX. (914 mm) 2’ MIN. (610 mm) 6’ MAX. (1.83 m) 3’ MIN. (914 mm) 9’ MAX. (2.7 m) 4’ MIN. (1.22 m) 12’...
  • Page 13 NATURAL GAS FLUEING WITH TWO 90° ELBOWS V (FT.) H + H (FT.) 1’ MIN. (305 mm) 3’ MAX. (914 mm) 2’ MIN. (610 mm) 6’ MAX. (1.83 m) 3’ MIN. (914 mm) 9’ MAX. (2.7 m) 4’ MIN. (1.22 m) 12’...
  • Page 14 NATURAL GAS PROPANE FLUEING WITH TWO 90° ELBOWS FLUEING WITH TWO 90° ELBOWS V (FT.) H + H (FT.) V (FT.) H + H (FT.) 1’ MIN. (305 mm) 3’ MAX. (914 mm) 1’ MIN. (305 mm) 2’ MAX. (610 mm) 2’...
  • Page 15 NATURAL GAS PROPANE FLUEING WITH THREE 90° ELBOWS FLUEING WITH THREE 90° ELBOWS V + V (FT.) H + H (FT.) V + V (FT.) H + H (FT.) 1’ MIN. (305 mm) 3’ MAX. (914 mm) 1’ MIN. (305 mm) 2’...
  • Page 16 NATURAL GAS PROPANE FLUEING WITH THREE 90° ELBOWS FLUEING WITH THREE 90° ELBOWS V + V (FT.) H + H (FT.) V + V (FT.) H + H (FT.) 1’ MIN. (305 mm) 3’ MAX. (914 mm) 1’ MIN. (305 mm) 2’...
  • Page 17 B. Installing Flue Components HEAT After determining which direction the 45º elbow will be SHIELD ARROWS used follow flueing instructions accordingly. • This heater requires the attachment of supplied 45º elbow to unit before connection of flue components. • To attach the elbow flue, the elbow cover plate must first be removed from the unit (see Figure 18).
  • Page 18 C. Assembling Flue Components Insert the inner flue of section A into the flared inner flue of section B. Start the outer flue of section A over the outer flue of section B (see Figure 21). Note: The end of the pipe sections with the lances/tabs on it will face towards the appliance.
  • Page 19 D. Install Support Brackets HEAT SHIELD Refer to Cinch Pipe and Termination Cap installation TRIM HEAT SHIELD IF TOO Instructions. LONG, ADD TO SHIELD IF TOO SHORT E. Install Firestops For Horizontal Runs - Firestops are REQUIRED on both sides of a combustible wall through which the EXTERIOR FIRESTOP flue passes.
  • Page 20 If the area above the ceiling is NOT an attic, position F. Flue Termination and secure the ceiling firestop on the ceiling side of For Horizontal Terminations - To attach and secure the previously cut and framed hole. the termination to the last section of horizontal flue: •...
  • Page 21 • Adjust the termination cap to its final exterior position NOTE: This also pertains to vertical flue systems in- on the building and interlock the flue sections. stalled on the outside of the building. WARNING: THE TERMINATION CAP MUST To seal the roof hole, and to divert rain and snow from BE POSITIONED SO THAT THE ARROW IS the flue system: POINTING UP.
  • Page 22: Connecting The Gas Supply

    HORIZONTAL OVERHANG 510 mm MIN. 610 mm MIN. VERTICAL WALL LOWEST DISCHARGE OPENING TERMINATION 305 mm ROOF PITCH IS X/ 305 mm GAS LINE Figure 33 H (MIN.) - MINIMUM HEIGHT FROM ROOF ACCESS TO LOWEST DISCHARGE OPENING 1.5 CONNECTING THE GAS SUPPLY The gas is introduced to the appliance on the left hand side (see Figure 33).
  • Page 23: Ignition System Wiring

    1.6 IGNITION SYSTEM WIRING • This gas heater is equipped with an electronic ignition system which operates on a 6 volt system. • This appliance requires 220/240 VAC to be wired to the factory installed junction box. Check factory installed power cord for damage before using. WARNING Shock hazard.
  • Page 24: Blower Wiring

    1.7 BLOWER WIRING NOTE: If the supply cord is damaged, it must be replaced by These heaters have a factory installed electrical the manufacturer, an authorized service agent, or a similarly qualified person in order to avoid a hazard. junction box, variable speed fan and tempera- ture sensing remote.
  • Page 25: Mantel Clearances

    1.7 MANTEL CLEARANCES Clearance to a mantelpiece is 279 mm. See Figure 35. If joints between the finished walls and the heater surround (top and sides) are sealed, a 149 ºC (300 °F). minimum sealant material must be used. These joints are not required to be sealed.
  • Page 26: Log Placement

    1.9 LOG PLACEMENT Log Assembly: LOG-ST-CE TABS CAUTION: Logs are fragile. Carefully remove the log packages from the heater and the tags from their packages. Handle logs gently. Place the logs in the heater by following the steps shown. Replace the glass door and dress guard previously removed prior to lighting the unit.
  • Page 27 LOG #3 (SRV2068-702): Position log #3 across the third, fourth and fifth grate bars and push towards the rear against the grate tabs on bars three and five. LOG #4 (SRV2068-703): Place log #4 in the right rear corner of the log grate using bottom grooves for placement. Align log #4 by using the grate corner and rear cross bar as stops.
  • Page 28: Installation / Removal Of Optional Vanity Panel

    LOG #6 (SRV582-705): Position log #6 on top of the groove in log #3 with the forked end resting on the grate assembly as shown. 1.10. Installation / Removal of Optional • Place vanity panel in appliance on right side of component Vanity Panel cavity, and slide left into position as shown in Figure 40.
  • Page 29: Control Module Heat Shield Instruction

    • Position heat shield in appliance over control module, 1.11. Control Module Heat Shield being careful not to pinch any wires. The (2) narrow legs Installation of the heat shield are facing the rear of the appliance. See Figure 42. CAUTION! Risk of Cuts, Abrasions or Flying Debris.
  • Page 30: Installer Testing

    1.12 INSTALLER TESTING Table 2 . The space heater must be tested and be operating Gas Type Aeration Setting according to manufacturers specifications prior to the Natural Gas 1/2 in. (13 mm) installer leaving the site. Note: the tips of the flames Propane Gas Full Open should never hit the top of the firebox after the unit has...
  • Page 31: Operation Cautions

    240V FAN GAS TUBE IGNITOR FLAME SENSE 6V DC SUPPLY DC REGULATOR CONTROL MODULE AUX300CE MODULE AUX 1 AUX 2 TO JUNCTION CORD 220-240 VAC 8K1 WIRE HARNESS TO OPTIONAL COMPONENTS JUNCTION CORD OPTIONAL ON/OFF WALL SWITCH ORANGE GREEN (PILOT) (MAIN) BLACK BATTERY PACK...
  • Page 32 LIGHTING INSTRUCTIONS (IPI) FOR YOUR SAFETY LIGHTING READ BEFORE LIGHTING INSTRUCTIONS (IPI) WARNING: If you do not follow these instructions exactly, a fire or explosion 1. This appliance is equipped with an ignition may result causing property damage, personal injury or loss of life. device which automatically lights the burner.
  • Page 33: Control Module Operation

    2.3 CONTROL MODULE OPERATION MODULE The control module has an ON/OFF/REMOTE selector switch that must be set. See Figure 43. OFF Position: Appliance will ignore all power inputs and will not respond to any commands from a wall switch or optional remote. The unit should be in the OFF position during installation, SELECTOR service, battery installation, fuel conversion, and...
  • Page 34: Remote Control Operation

    2.4 REMOTE CONTROL OPERATION Introduction The RC300AU multifunctional remote control is Hearth & Home Technologies disclaims any designed to control pilot light, flame height, blow- responsibility for, and the warranty will be voided by, er speed, and up to two 220/240 VAC auxiliary the following actions: functions on your gas fireplace.
  • Page 35 FCC Requirements Installation of Remote Control Housing WARNING! Risk of Fire! Changes or modifications CAUTION! Risk of Fire! DO NOT install damaged or to this unit not expressly approved by the party modified components. Warranty will be voided if dam- responsible for compliance could void the user’s aged or modified components are installed.
  • Page 36 Programming the RC300AU to the Control Module CAUTION! Risk of burns! DO NOT program the re- mote control to the control module when fireplace is hot. • Verify the ON/OFF/REMOTE switch is in the REMOTE position. Green LED light will blink three times and the control module will beep once 5 seconds later when ready.
  • Page 37 Display Screen Idle When Remote is in ON Mode The remote control will go into an idle mode if no but- THERMOSTAT DESIRED tons are pressed within 5 seconds. Press any button to FIREPLACE STATUS TEMP SETTING resume full functionality. In idle mode only active func- tions will show on the screen.
  • Page 38 About ON Mode Adjusting Fan Speed • All functions can be accessed when the remote control • Press the MENU button to activate the menu. is in the ON mode. • Using the UP and DOWN arrows highlight the FAN icon •...
  • Page 39: Power Outage

    Adjusting Thermostat Power Outage • Press the MENU button to activate the menu. • If fireplace battery backup system IS installed at time of power outage, fireplace operation will not be interrupted. • Using the UP and DOWN arrows highlight the THERMO icon and press SELECT.
  • Page 40: Servicing And Maintenance

    3.0 SERVICING AND MAINTENANCE 8. In order to properly clean the burner and pilot as- sembly, turn off the gas to the unit and remove the 1. HEATER SERVICING: Frequency of heater servic- logs exposing the burner and pilot assembly. Clean ing will depend upon use and type of installation.
  • Page 41: Removal Of Covers For Servicing

    3.1. REMOVAL OF DOORS FOR PILOT BRACKET SERVICING RETAINING SCREWS NOTICE: To access the gas controls, the entire front trim door must be removed. A. Trim door and Glass Door • Lift the front trim door up and out away from the appliance side surrounds.
  • Page 42: Maintenance Tasks

    3.5. MAINTENANCE TASKS Inspect Maintenance Tasks Doors 1. Inspect for scratches, dents or other damage and repair as necessary. 2. Verify no obstructions to airflow. 3. Verify maintenance of proper clearance to combustible household objects. Gasket Seal, Glass 1. Inspect gasket seal and its condition. Assembly and Glass 2.
  • Page 43: Troubleshooting

    3.6 TROUBLESHOOTING IntelliFire™ Plus Ignition System Symptom Possible Cause Corrective Action 1. Pilot won’t light. A. Incorrect wiring. Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are The ignitor/module connected to correct terminals on module and pilot assembly. makes noise, but no B.
  • Page 44: Service Parts

    ST-HVBI-AUB 4.0 Service Parts Service Parts Beginning Manufacturing Date: Mar 2011 36” See-thru Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers.
  • Page 45 ST-HVBI-AUB Service Parts Beginning Manufacturing Date: Mar 2011 Ending Manufacturing Date: Active #14 Valve Assembly 14.1 14.2 14.6 14.3 14.4 14.7 14.5 14.8 14.9 14.10 14.18 14.11 14.12 14.17 14.16 14.13 14.14 14.15 IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers.
  • Page 46 ST-HVBI-AUB Service Parts Beginning Manufacturing Date: Mar 2011 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor. ITEM DESCRIPTION COMMENTS...
  • Page 47: Limited Lifetime Warranty

    Limited Lifetime Warranty AUSTRALIAN WARRANTY INFORMATION Warranty information in the attached manual is for international markets, not Australia. For Australian warranty information, please see below. Hearth & Home Technologies (HHT) 7571 215th Street West, Lakeville, MN 55044 0011-1-651-345-1777 www.heatnglo.com HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
  • Page 48 Warranty Period Heat & Glo Manufactured Appliances and Venting Components Covered Parts Labor Wood Pellet Coal Electric Venting Wood 5 years 1 years Castings & baffles Manifold tubs HEAT & GLO 7 years 3 years chimney and termination 10 years 1 year Burners, logs and refractory Limited 3 year...
  • Page 49 • Non Heat & Glo venting components, hearth components or other accessories used in conjunction with the appliance. • Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed. • Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping charges for parts •...
  • Page 50 E. Contact Information Heat & Glo, a brand of Hearth & Home Technologies 7571 215 Street West, Lakeville, MN 55044 www.heatnglo.com Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer, please visit www.heatnglo.com.

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