Konica Minolta pagepro 5650EN Service Manual
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Konica Minolta pagepro 5650EN Service Manual

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Download this manual See also: Reference Manual, User Manual
SERVICE MANUAL
pagepro
pagepro
5650EN/4650EN
5650EN/4650EN
FIELD SERVICE
2007.11
2007.11
Ver. 1.0
Ver. 1.0

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Summary of Contents for Konica Minolta pagepro 5650EN

  • Page 1 SERVICE MANUAL FIELD SERVICE pagepro pagepro 5650EN/4650EN 5650EN/4650EN 2007.11 2007.11 Ver. 1.0 Ver. 1.0...

  • Page 2: Table Of Contents

    FIELD SERVICE TOTAL CONTENTS SAFETY AND IMPORTANT WARNING ITEMS ..............S-1 IMPORTANT NOTICE ....................S-1 DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION ......S-1 SAFETY WARNINGS ....................S-2 WARNING INDICATIONS ON THE MACHINE ............S-18 MEASURES TO TAKE IN CASE OF AN ACCIDENT ............S-19 Composition of the service manual ................. C-1 Notation of the service manual ..................
  • Page 3 Blank Page...

  • Page 4: Safety And Important Warning Items

    IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.

  • Page 5: Safety Warnings

    [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
  • Page 6 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.

  • Page 7: Connection To Power Supply

    SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
  • Page 8 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly.
  • Page 9 SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
  • Page 10 SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a.
  • Page 11 SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
  • Page 12 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.

  • Page 13: Handling Of Consumables

    SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Make sure that all screws, components, wiring, connec- tors, etc. that were removed for safety check and mainte- nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
  • Page 14 SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. •...
  • Page 15 SAFETY AND IMPORTANT WARNING ITEMS [4] Used Batteries Precautions ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie.

  • Page 16: Internal Laser Radiation

    Internal Laser Radiation semiconductor laser Maximum power of the laser diode 10 mW Maximum average radiation power (*) pagepro 5650EN 220 µW pagepro 4650EN 170 µW Wavelength 775-800 nm *at laser aperture of the Print Head Unit •...
  • Page 17 SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class 1 Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
  • Page 18 SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saat- taa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle laser- säteilylle. puolijohdelaser Laserdiodin suurin teho 10 mW aallonpituus 775-800 nm VARNING!

  • Page 19: Laser Safety Label

    SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety label is attached to the inside of the machine as shown below. A0DXP0C502DA Laser Caution Label • A laser caution label is attached to the outside of the machine as shown below. A0DXP0C501DA S-16...

  • Page 20: Precautions For Handling The Laser Equipment

    SAFETY AND IMPORTANT WARNING ITEMS PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the printer head and PC drum, be sure first to turn the printer OFF.

  • Page 21: Warning Indications On The Machine

    SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. High voltage •...

  • Page 22: Measures To Take In Case Of An Accident

    MEASURES TO TAKE IN CASE OF AN ACCIDENT MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.
  • Page 23 MEASURES TO TAKE IN CASE OF AN ACCIDENT Blank Page S-20...

  • Page 24: Composition Of The Service Manual

    Composition of the service manual This service manual consists of Theory of Operation section and Field Service section to explain the main machine and its corresponding options. Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part.

  • Page 25: Notation Of The Service Manual

    Notation of the service manual A. Product name In this manual, each of the products is described as follows: (1) pagepro 5650EN/4650EN Main body (2) Microsoft Windows 95: Windows 95 Microsoft Windows 98: Windows 98 Microsoft Windows Me: Windows Me Microsoft Windows NT 4.0:...
  • Page 26 SERVICE MANUAL FIELD SERVICE pagepro pagepro 5650EN/4650EN 5650EN/4650EN Main body 2007.11 Ver. 1.0...

  • Page 27: Revision History

    Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 28 Field Service Ver. 1.0 Nov. 2007 CONTENTS pagepro 5560EN/4650EN Main body General System configuration....................1 Product specifications ..................... 3 Maintenance Periodical check ...................... 7 Maintenance items....................7 3.1.1 Parts to be replaced by users (CRU) ............7 Maintenance parts ....................8 3.2.1 Replacement parts..................
  • Page 29 Field Service Ver. 1.0 Nov. 2007 Disassembly/adjustment-prohibited items ............38 Disassembly/assembly/cleaning list (other parts) ..........39 6.2.1 Disassembly/assembly parts list..............39 6.2.2 Cleaning parts list ..................39 Disassembly/assembly procedure..............40 6.3.1 Right cover....................40 6.3.2 Rear top cover .................... 41 6.3.3 Upper rear cover ..................
  • Page 30 Field Service Ver. 1.0 Nov. 2007 6.4.5 Tray 2 separation roller................69 6.4.6 Laser lens ....................70 Adjustment/Setting How to use the adjustment section ............... 71 Description of the control panel................72 Control panel display ..................72 8.1.1 Parts of the control panel display ..............72 8.1.2 Message structure ..................
  • Page 31 Field Service Ver. 1.0 Nov. 2007 9.5.4 HALFTONE....................106 9.5.5 ECONOMY PRINT ................... 107 MEMORY DIRECT ................... 107 9.6.1 LIST OF FILES ..................107 9.6.2 TYPE OF FILES ..................107 INTERFACE MENU..................108 9.7.1 JOB TIMEOUT..................108 9.7.2 ETHERNET ....................108 9.7.3 MEMORY DIRECT ...................
  • Page 32 Field Service Ver. 1.0 Nov. 2007 11.3.3 ALIGNMENT ..................... 137 11.3.4 PRINT MENU.................... 139 11.4 DIAG MODE ..................... 141 11.4.1 DIAG EXEC....................141 11.5 SUPPLIES ......................145 11.5.1 REPLACE ....................145 11.6 RESTORE PASSWARD ................... 145 11.7 QUICK SETTING....................146 11.7.1 UPDATE SETTING ...................
  • Page 33 Field Service Ver. 1.0 Nov. 2007 14.3.7 C003: RAM error at startup (expanded memory) ........162 14.3.8 C013: MAC address error at startup............162 14.3.9 C015: BOOT ROM error at startup ............162 14.3.10 C025: Controller ROM error (Configuration information error)....163 14.3.11 C026: Controller ROM error (Access error) ..........
  • Page 34 Field Service Ver. 1.0 Nov. 2007 18.1.1 Overall wiring diagram ................186 18.1.2 Section 1: Interlock switch/24V, rear cover switch, main motor, cooling fan motor, exit motor ..............188 18.1.3 Section 2: Fuser unit, main power switch..........191 18.1.4 Section 3: Toner cartridge, transfer roller ..........192 18.1.5 Section 4: Media feed section, fusing cooling fan motor ......
  • Page 35 Field Service Ver. 1.0 Nov. 2007 Blank Page viii...

  • Page 36: General

    System configuration A. pagepro 5650EN System front view A0DXF1C502DA Main body Hard disk kit Offset tray DIMM (128 MB) Face up tray *1 DIMM (256 MB) Duplex (for pagepro 5650EN) Lower feeder unit (for pagepro 5650EN) CF adapter *1: Standard equipment...
  • Page 37 1. System configuration Field Service Ver. 1.0 Nov. 2007 B. pagepro 4650EN System front view A0DXF1C501DA Main body Hard disk kit Offset tray DIMM (128 MB) Face up tray DIMM (256 MB) Duplex (for pagepro 4650EN) Lower feeder unit (for pagepro 4650EN) CF adapter...

  • Page 38: Product Specifications

    B. Functions Average: 20 sec. or less Warm-up time (Power on to ready, at ambient temperature of 22° C/71.6° F and rated source voltage) Process speed pagepro 5650EN 269.0 mm/sec pagepro 4650EN 204.0 mm/sec First print output time Simplex 9.4 sec. (A4S/Letter S, plain paper) pagepro 5650EN 12.6 sec.
  • Page 39 Tray 2 Length: 148.0 to 355.6 mm (5.83 to 14.0 inches) Media types • Plain paper pagepro 5650EN: 68 to 105 g/m ; 18.13 to 28 lb pagepro 4650EN: 60 to 105 g/m ; 16 to 28 lb • Recycled paper pagepro 5650EN: 68 to 105 g/m ;...

  • Page 40: Maintenance

    #10, envelope C6, envelope DL, envelope monarch, envelope youkei #4, envelope choukei #3, youkei 0, envelope choukei #4, japanese postcard, or custom size of 120 mm (width) or less. pagepro 5650EN only C. Maintenance Machine durability 1,000,000 prints or 5 years, whichever comes first D.
  • Page 41 2. Product specifications Field Service Ver. 1.0 Nov. 2007 Blank Page...

  • Page 42: Maintenance

    Field Service Ver. 1.0 Nov. 2007 3. Periodical check Maintenance Periodical check Maintenance items 3.1.1 Parts to be replaced by users (CRU) Class Part to be replaced Number of prints *1 Clean Replace Description Standard-capacity toner ● 10,000 Processing cartridge *2 section ●...

  • Page 43: Maintenance Parts

    3. Periodical check Field Service Ver. 1.0 Nov. 2007 Maintenance parts • To ensure that the machine produces good prints and to extend its service life, it is rec- ommended that the maintenance jobs described in this schedule be carried out as instructed.

  • Page 44: Maintenance Procedure (Periodical Check Parts)

    Field Service Ver. 1.0 Nov. 2007 3. Periodical check Maintenance procedure (periodical check parts) 3.4.1 Replacing the toner cartridge A. Periodically replaced parts/cycle • Standard-capacity toner cartridge: Every 10,000 prints • High-capacity toner cartridge: Every 17,000 prints B. Removal procedure 1.

  • Page 45: Replacing The Tray 1 Feed Roller Assy

    3. Periodical check Field Service Ver. 1.0 Nov. 2007 4. Hold the toner cartridge [1] by the grip, and then insert it into the slot inside the printer. A0DXF2C504DA 5. Close the top cover securely. NOTE • When removing or reinstalling the toner cartridge while it is being used or after it has been used up, do not hold, stand or store cartridge on their ends or turn them upside down;...

  • Page 46: Replacing The Tray 1 Pick-Up Roller Assy

    Field Service Ver. 1.0 Nov. 2007 3. Periodical check C. Reinstall procedure 1. Hold the tab on the new feed roller assy [1] and slowly push it into the shaft on the tray. A0DXF2C506DA 2. Aligning the small tabs [1] on the feed roller assy with the slots of the shaft, push the feed roller assy [2] completely in so that the tab fits into...

  • Page 47: Replacing The Tray 1 Separation Roller Assy

    3. Periodical check Field Service Ver. 1.0 Nov. 2007 C. Reinstall procedure 1. Hold the tab on the new pick-up roller assy [1] and slowly push it into the shaft on the tray. A0DXF2C001DA 2. Aligning the small tabs [1] on the pick-up roller assy with the slots of the shaft, push the pick-up roller assy [2] completely in so that the tab...
  • Page 48 Field Service Ver. 1.0 Nov. 2007 3. Periodical check 2. Remove the lid [1] of the tray 1. 3. Remove any media [2] in the tray 1. A0DXF2C511DA 4. While pushing down the shaft of the separation roller assy, widen the tab [1] of the separation roller assy to loosen it and then slowly remove the separation roller assy [2] from the...

  • Page 49: Replacing The Tray 2 Feed Roller Assy

    3. Periodical check Field Service Ver. 1.0 Nov. 2007 2. Aligning the small tabs [1] on the separation roller assy with the slots of the shaft, push the separation roller assy [2] completely in so that the tab fits into the slot. A0DXF2C514DA 3.
  • Page 50 Field Service Ver. 1.0 Nov. 2007 3. Periodical check 4. While pushing down the shaft of the feed roller assy, widen the tab [1] of the feed roller assy to loosen it and then slowly remove the feed roller assy [2] from the shaft on the tray. A0DXF2C004DA C.

  • Page 51: Replacing The Tray 2 Pick-Up Roller Assy

    3. Periodical check Field Service Ver. 1.0 Nov. 2007 3.4.6 Replacing the tray 2 pick-up roller assy A. Periodically replaced parts/cycle • Tray 2 pick-up roller assy: Every 200,000 prints B. Removal procedure 1. Remove the toner cartridge. See P.22 2.

  • Page 52: Replacing The Tray 2 Separation Roller Assy

    Field Service Ver. 1.0 Nov. 2007 3. Periodical check C. Reinstall procedure 1. Hold the tab on the new pick-up roller assy [1] and slowly push it into the shaft on the tray. A0DXF2C001DA 2. Aligning the small tabs [1] on the pick-up roller assy with the slots of the shaft, push the pick-up roller assy [2] completely in so that the tab...
  • Page 53 3. Periodical check Field Service Ver. 1.0 Nov. 2007 2. Remove the lid [1] of the tray 2. 3. Remove any media [2] in the tray 2. A0DXF2C007DA 4. While pushing down the shaft of the separation roller assy, widen the tab [1] of the separation roller assy to loosen it and then slowly remove the separation roller assy [2] from the...

  • Page 54: Replacing The Transfer Roller

    Field Service Ver. 1.0 Nov. 2007 3. Periodical check 2. Aligning the small tabs [1] on the separation roller assy with the slots of the shaft, push the separation roller assy [2] completely in so that the tab fits into the slot. A0DXF2C010DA 3.

  • Page 55: Replacing The Fuser Unit

    3. Periodical check Field Service Ver. 1.0 Nov. 2007 C. Reinstall procedure 1. Pick up the new transfer roller [1] by the levers at both ends, and then slot it in slowly. A0DXF2C520DA 2. Reinstall the toner cartridge. 3. Close the top cover securely. 3.4.9 Replacing the fuser unit CAUTION...
  • Page 56 Field Service Ver. 1.0 Nov. 2007 3. Periodical check 3. Open the rear cover [1]. A0DXF2C516DA 4. Pull down the 2 levers [1] at the bot- tom of the fuser unit. A0DXF2C517DA 5. Remove the fuser unit [1] slowly. A0DXF2C518DA 6.

  • Page 57: Service Tool

    4. Service tool Field Service Ver. 1.0 Nov. 2007 Service tool Service material list Name Shape Material No. Remarks Cleaning pad 000V-18-1 10pcs/1pack A02EF2C526DA ⎯ Isopropyl alcohol A00KF2C506DA Consumable parts 4.2.1 Toner cartridge Part name Life expectancy Standard-capacity toner cartridge 10,000 prints High-capacity toner cartridge 17,000 prints...

  • Page 58: Firmware Upgrade

    Field Service Ver. 1.0 Nov. 2007 5. Firmware upgrade Firmware upgrade Checking the current firmware version 1. Display [SERVICE MENU]. 2. Display [FIRMWARE VERSION]. FIRMWARE VERSION CONTROLLER F/W ENGINE F/W BOOT F/W A0DXF2E534DA 3. Select the firmware to be updated and check the current version. See P.137 Firmware upgrading procedure by USB memory device 5.2.1...
  • Page 59 5. Firmware upgrade Field Service Ver. 1.0 Nov. 2007 C. How to write firmware data 1. Turn the power switch ON. 2. Connect the USB memory device to the printer. 3. Call the SERVICE MENU to the display. See P.137 4.
  • Page 60 Field Service Ver. 1.0 Nov. 2007 5. Firmware upgrade 8. The firmware upgrading procedure starts. (file name 1) PROCESSING DON’T REMOVE MEMORY A0DXF2E537DA NOTE • NEVER disconnect the USB memory device from the printer during the firmware upgrading procedure. 9. The printer is automatically restarted as soon as the firmware is upgraded correctly.

  • Page 61: Firmware Upgrading Procedure By Updater

    5. Firmware upgrade Field Service Ver. 1.0 Nov. 2007 Firmware upgrading procedure by updater 5.3.1 Updating method • To update the firmware, perform “Firmware Updater.” A. System requirements • PC with a Pentium 2,400 MHz or faster processor Windows (A Pentium 3,500 MHz or faster processor is recommended.) Computer •...
  • Page 62 Field Service Ver. 1.0 Nov. 2007 5. Firmware upgrade 4. The license agreement is displayed. Select “I agree”, and then click the [Next]. A011F2E556DA 5. The list of printer drivers is displayed. Select the appropriate connection for the environ- ment where the printer is being used. A0DXF2E540DA •...
  • Page 63 5. Firmware upgrade Field Service Ver. 1.0 Nov. 2007 (2) For a network connection 1. When “Network port” is selected, a list of printer drivers for the network port appears. 2. Select the printer driver, and then click the [Next]. A011F2E558DA 3.
  • Page 64 Field Service Ver. 1.0 Nov. 2007 5. Firmware upgrade 4. The result of the firmware transfer is displayed. Click the [Exit]. A011F2E560DA 5. If the firmware was successfully updated, the printer will automatically restart. <If spooling of the data fails> NOTE •...
  • Page 65 5. Firmware upgrade Field Service Ver. 1.0 Nov. 2007 3. Check that the printer is ready and that it is correctly connected, and then click the [Update again]. A011F2E562DA (3) For a local connection 1. When “Local port” is selected, a list of printer drivers for the local port appears. 2.
  • Page 66 Field Service Ver. 1.0 Nov. 2007 5. Firmware upgrade 3. A message appears, requesting confirmation to update the firmware. Click the [Start] to begin transferring the firmware. NOTE • Do not turn off the printer while its firmware is being updated. A011F2E564DA 4.
  • Page 67 5. Firmware upgrade Field Service Ver. 1.0 Nov. 2007 (4) When specifying the IP address of the printer 1. When “Printer IP address” is selected, the “Printer IP address” box becomes available. 2. Type in the IP address, and then click the [Next]. A011F2E566DA 3.
  • Page 68 Field Service Ver. 1.0 Nov. 2007 5. Firmware upgrade 4. The result of the firmware transfer is displayed. Click the [Exit]. A011F2E560DA 5. If the firmware was successfully updated, the printer will automatically restart. <If transferring of the data fails> 1.
  • Page 69 5. Firmware upgrade Field Service Ver. 1.0 Nov. 2007 3. Check that the printer is ready and that it is correctly connected, and then click the [Update again]. A011F2E570DA C. Connection for Macintosh (1) Starting the firmware updater and the updating procedure NOTE •...
  • Page 70 Field Service Ver. 1.0 Nov. 2007 5. Firmware upgrade 4. The license agreement is displayed. Select “I agree”, and then click the [Next]. A011F2E572DA 5. The screen for specifying the IP address of the printer appears. A011F2E573DA 6. Type in the IP address, and then click the [Next]. A011F2E574DA...
  • Page 71 5. Firmware upgrade Field Service Ver. 1.0 Nov. 2007 7. A message appears, requesting confirmation to update the firmware. Click the [Start] to begin transferring the firmware. NOTE • Do not turn off the printer while its firmware is being updated. A011F2E575DA 8.

  • Page 72: Checking The Version After The Firmware Update

    Field Service Ver. 1.0 Nov. 2007 5. Firmware upgrade 3. Check that the printer is ready and that it is correctly connected, and then click the [Update again]. A011F2E578DA Checking the version after the firmware update 1. Display [SERVICE MENU]. 2.

  • Page 73: Other

    6. Other Field Service Ver. 1.0 Nov. 2007 Other Disassembly/adjustment-prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.

  • Page 74: Disassembly/Assembly/Cleaning List (Other Parts)

    Field Service Ver. 1.0 Nov. 2007 6. Other Disassembly/assembly/cleaning list (other parts) 6.2.1 Disassembly/assembly parts list Section Part name Ref.Page Right cover P.40 Rear top cover P.41 Upper rear cover P.41 Rear cover P.42 Exterior part Lower rear cover P.42 Left cover P.43 Media exit section cover...

  • Page 75: Disassembly/Assembly Procedure

    6. Other Field Service Ver. 1.0 Nov. 2007 Disassembly/assembly procedure 6.3.1 Right cover 1. Loosen the screw [1]. A0DXF2C524DA 2. Remove the right cover [1]. A0DXF2C525DA...

  • Page 76: Rear Top Cover

    Field Service Ver. 1.0 Nov. 2007 6. Other 6.3.2 Rear top cover 1. Loosen two screws [1], and remove the rear top cover [2]. A0DXF2C527DA 6.3.3 Upper rear cover 1. Unhook two tabs [1], and remove the upper rear cover [2]. A0DXF2C526DA...

  • Page 77: Rear Cover

    3. Unhook the tab [1], and remove the rear cover [2]. A0DXF2C012DA 6.3.5 Lower rear cover A. pagepro 5650EN 1. Remove the rear cover. See P.42 2. Remove five screws [1], and take out the lower rear cover [2]. NOTE •...

  • Page 78: Left Cover

    Field Service Ver. 1.0 Nov. 2007 6. Other 3. Disconnect the connector [1], and remove the lower rear cover [2]. A0DXF2C014DA B. pagepro 4650EN 1. Remove the rear cover. See P.42 2. Remove three screws [1], and remove the lower rear cover [2]. A0DXF2C543DA 6.3.6 Left cover...

  • Page 79: Media Exit Section Cover

    6. Other Field Service Ver. 1.0 Nov. 2007 6.3.7 Media exit section cover 1. Open the rear cover. 2. Remove the rear top cover. See P.41 3. Remove six screws [1], and remove the media exit section cover [2]. A0DXF2C016DA 6.3.8 Front top cover 1.
  • Page 80 Field Service Ver. 1.0 Nov. 2007 6. Other 5. Disconnect two connectors [1]. A0DXF2C018DA 6. Remove the screw [1], and remove the media exit assy [2]. A0DXF2C019DA 7. Remove two screws [1]. A0DXF2C020DA...
  • Page 81 6. Other Field Service Ver. 1.0 Nov. 2007 8. Open the top cover [1], and take out the stopper [2] from the hinge. A0DXF2C021DA 9. Following the procedure illustrated on the left, unhook two tabs [2] of the front top cover [1]. NOTE •...

  • Page 82: Front Cover

    Field Service Ver. 1.0 Nov. 2007 6. Other 6.3.9 Front cover 1. Remove the front top cover. See P.44 2. Unhook two tabs [1], and remove the front cover [2]. A0DXF2C024DA 6.3.10 Control panel assy 1. Remove the front top cover. See P.44 2.

  • Page 83: Media Exit Assy

    6. Other Field Service Ver. 1.0 Nov. 2007 6.3.11 Media exit assy 1. Remove the media exit section cover. See P.44 2. Remove the left cover. See P.43 3. Disconnect the connector [1], and remove the harnesses from two har- ness guides [2].

  • Page 84: Tray 1 Feed Unit

    Field Service Ver. 1.0 Nov. 2007 6. Other 6.3.12 Tray 1 feed unit 1. Remove the toner cartridge. See P.9 2. Remove the transfer roller. See P.19 3. Remove the fuser unit. See P.20 4. Remove the rear cover. See P.42 5.

  • Page 85: Tray 2 Feed Unit

    6. Other Field Service Ver. 1.0 Nov. 2007 10. Remove five screws [1], and remove the tray 1 feed unit [2]. A0DXF2C028DA 6.3.13 Tray 2 feed unit 1. Remove the tray 1 feed unit. See P.49 2. Remove the harnesses from two wire saddles [1].

  • Page 86: Ph Unit

    Field Service Ver. 1.0 Nov. 2007 6. Other 4. Remove six screws [1], and remove the tray 2 feed unit [2]. A0DXF2C031DA 6.3.14 PH unit CAUTION • Do not replace the printer head unit while the power is ON. Laser beam generated during the above mentioned activity may cause blindness.
  • Page 87 6. Other Field Service Ver. 1.0 Nov. 2007 4. Remove the eight screws [1]. 5. Remove three wire saddles [2], and remove the reinforcement plate [3]. A0DXF2C033DA 6. Disconnect seven connectors [1], and remove the harnesses from the wire saddle [2]. A0DXF2C034DA 7.

  • Page 88: Gear Assy

    Field Service Ver. 1.0 Nov. 2007 6. Other 6.3.15 Gear assy 1. Remove the front cover. See P.47 2. Remove eight screws [1], and remove the DC power supply protec- tive shield [2]. A0DXF2C049DA 3. Disconnect two connectors [1], and remove the harnesses from the har- ness guides [2].

  • Page 89: Hard Disk Kit (Option)

    6. Other Field Service Ver. 1.0 Nov. 2007 6.3.16 Hard disk kit (option) 1. Remove the right cover. See P.40 2. Loosen two screws [1], and remove the panel [2]. A0DXF2C528DA 3. Loosen two screws [1]. A0DXF2C529DA 4. Disconnect the connector [1], and remove the hard disk kit [2].

  • Page 90: Cf Adapter (Option)

    Field Service Ver. 1.0 Nov. 2007 6. Other 6.3.17 CF adapter (option) 1. Remove the right cover. See P.40 2. Loosen two screws [1], and remove the panel [2]. A0DXF2C528DA 3. Loosen two screws [1]. A0DXF2C531DA 4. Disconnect the connector [1], and remove the CF adapter [2].

  • Page 91: Dimm (Option)

    6. Other Field Service Ver. 1.0 Nov. 2007 6.3.18 DIMM (option) 1. Remove the right cover. See P.40 2. Loosen two screws [1], and remove the panel [2]. A0DXF2C528DA 3. Remove the DIMM [1]. A0DXF2C532DA 6.3.19 Backup battery 1. Remove the right cover. See P.40 2.

  • Page 92: Mfp Board (Mfpb)

    Field Service Ver. 1.0 Nov. 2007 6. Other 3. Remove the backup battery [1]. A0DXF2C533DA 6.3.20 MFP board (MFPB) 1. Remove the right cover. See P.40 2. Remove twelve screws [1], and remove the MFP board protective shield [2]. A0DXF2C038DA 3.
  • Page 93 6. Other Field Service Ver. 1.0 Nov. 2007 4. Disconnect all connectors and flat cables from the MFP board [1]. A0DXF2C040DA 5. Remove seven screws [1], and remove the interface cover [2]. A0DXF2C041DA 6. Remove the backup battery. See P.56 7.

  • Page 94: Print Control Board (Prcb)

    Field Service Ver. 1.0 Nov. 2007 6. Other 6.3.21 Print control board (PRCB) 1. Remove the right cover. See P.40 2. Remove twelve screws [1], and remove the MFP board protective shield [2]. A0DXF2C038DA 3. Remove ten screws [1], and remove the print control board protective shield [2].
  • Page 95 6. Other Field Service Ver. 1.0 Nov. 2007 5. Disconnect all connectors and flat cables from the print control board [1]. A0DXF2C046DA 6. Remove three screws [1]. 7. Remove the harness from the wire saddle [2], and remove the metal plate [3].

  • Page 96: Dc Power Supply (Dcpu)

    Field Service Ver. 1.0 Nov. 2007 6. Other 6.3.22 DC power supply (DCPU) 1. Remove the front cover. See P.47 2. Remove eight screws [1], and remove the DC power supply protec- tive shield [2]. A0DXF2C049DA 3. Disconnect all connectors from the DC power supply [1].

  • Page 97: Main Motor (M1)

    6. Other Field Service Ver. 1.0 Nov. 2007 6.3.23 Main motor (M1) 1. Remove the PH unit. See P.51 2. Remove the fuser unit. See P.20 3. Remove the transfer roller. See P.19 4. Remove the tray 1 feed unit. See P.49 5.
  • Page 98 Field Service Ver. 1.0 Nov. 2007 6. Other 9. Remove eight screws [1], and remove the DC power supply protec- tive shield [2]. A0DXF2C049DA 10. Disconnect two connectors [1]. A0DXF2C054DA 11. Remove three screw [1], and remove the main motor [2]. A0DXF2C055DA...

  • Page 99: Fusing Cooling Fan Motor (Fm1)

    6. Other Field Service Ver. 1.0 Nov. 2007 6.3.24 Fusing cooling fan motor (FM1) A. pagepro 5650EN 1. Remove the lower rear cover. See P.42 2. Remove two screws [1]. A0DXF2C056DA 3. Remove the harness from the wire saddle [1], and remove the fusing cooling fan motor [2].

  • Page 100: Cooling Fan Motor (Fm2)

    Field Service Ver. 1.0 Nov. 2007 6. Other 6.3.25 Cooling fan motor (FM2) 1. Remove the front cover. See P.47 2. Remove the screw [1]. 3. Unhook the tab [2], and remove the air intake duct [3]. A0DXF2C058DA 4. Remove three screws [1] of the cool- ing fan motor assy [2].

  • Page 101: Registration Roller Clutch (Cl3)

    6. Other Field Service Ver. 1.0 Nov. 2007 6. Remove the screw [1], and remove the cooling fan motor [2]. A0DXF2C061DA 6.3.26 Registration roller clutch (CL3) 1. Remove the tray 1 feed unit. See P.49 2. Remove the E-ring [1], and remove the registration roller clutch [2].

  • Page 102: Tray 2 Media Feed Clutch (Cl2)

    Field Service Ver. 1.0 Nov. 2007 6. Other 3. Remove the E-ring [1], and remove the tray 1 media feed clutch [2]. NOTE • When reinstalling the clutch, make sure that the notch [3] on the clutch comes to the position shown in the left picture.

  • Page 103: Cleaning Procedure

    6. Other Field Service Ver. 1.0 Nov. 2007 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 6.4.1 Tray 1 feed roller/pick-up roller 1. Remove the toner cartridge. See P.9 2. Using a cleaning pad dampened with alcohol, wipe the feed rollers [1] and pick-up rollers [2] clean of dirt.

  • Page 104: Tray 2 Feed Roller

    Field Service Ver. 1.0 Nov. 2007 6. Other 6.4.3 Tray 2 feed roller 1. Remove the tray 2 feed roller assy. See P.14 2. Using a cleaning pad dampened with alcohol, wipe the feed rollers [1] clean of dirt. A0DXF2C522DA 6.4.4 Tray 2 pick-up roller 1.

  • Page 105: Laser Lens

    6. Other Field Service Ver. 1.0 Nov. 2007 6.4.6 Laser lens 1. Remove the toner cartridge. See P.9 2. Using a cleaning pad dampened with alcohol, wipe the laser lens [1] clean of dirt. A0DXF2C523DA...

  • Page 106: Adjustment/Setting

    Field Service Ver. 1.0 Nov. 2007 7. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.

  • Page 107: Description Of The Control Panel

    8. Description of the control panel Field Service Ver. 1.0 Nov. 2007 Description of the control panel Control panel display 8.1.1 Parts of the control panel display • The following shows the names of each part of the control panel. These names are used throughout this manual.

  • Page 108: Message Structure

    Field Service Ver. 1.0 Nov. 2007 8. Description of the control panel 8.1.2 Message structure • There are five types of messages. Message Description Normal messages These messages are displayed after warmup has been completed: • Toner remaining gauge • Data-receiving message •...

  • Page 109: Normal Messages

    However, it's not displayed during the following states: - Operator Call - Service Call - Menu - Help menu - BOOT message - When the toner remaining amount is not determined immediately after startup. - When using toner made by companies other than Konica Minolta...
  • Page 110 Field Service Ver. 1.0 Nov. 2007 8. Description of the control panel B. Data receiving message/print • The control panel displays the following description at data receiving message/print. Display Description Printer mode is displayed (for example, PRINTING). • PROCESSING is displayed during data receiving or printer startup. •...

  • Page 111: Toner Low

    8. Description of the control panel Field Service Ver. 1.0 Nov. 2007 C. Firmware update • The control panel displays the following description at firmware update. Display Description LCD 1 FIRMWARE UPDATE is displayed. LCD 2 displays the type of firmware (for example, SYSTEM). •...
  • Page 112 Field Service Ver. 1.0 Nov. 2007 8. Description of the control panel E. Job cancellation • By pressing the Cancel key after the job is sent, the control panel displays the job cancel menu. • When no job is has been sent, pressing the Cancel key has no effect. •...
  • Page 113 8. Description of the control panel Field Service Ver. 1.0 Nov. 2007 F. Menu • The menu is displayed when the Menu/Select key is pressed. • The control panel displays the following description at the menu screen. Display Description LCD 1 The menu of a upper stratum is displayed. Menu items are displayed (3 items/ 9 items).

  • Page 114: Operator Call Messages

    Field Service Ver. 1.0 Nov. 2007 8. Description of the control panel 8.1.4 Operator call messages • These messages are displayed when minor error(s) that can be handled by user occur. • The line-shaped LED lamp on the control panel lights up red steadily during operator call.

  • Page 115: Service Call Messages

    8. Description of the control panel Field Service Ver. 1.0 Nov. 2007 8.1.5 Service call messages • These messages are displayed when error(s) that cannot be handled by the user occur. • The line-shaped LED lamp on the control panel lights up red steadily during service call. •...

  • Page 116: Help Screen

    Field Service Ver. 1.0 Nov. 2007 8. Description of the control panel 8.1.6 Help screen • This screen is displayed when the down key is pressed when a warning or operator call message is displayed. • The control panel displays the following description at the help screen. Display Description LCD 1...

  • Page 117: List Of Control Panel Messages

    8. Description of the control panel Field Service Ver. 1.0 Nov. 2007 List of control panel messages NOTE • When two or more messages are to be displayed, the message with the higher pri- ority will be displayed. • When a message concerning consumables/periodic replacement parts (units) is displayed, print a statistics page from the [PRINT MENU] →...
  • Page 118 Field Service Ver. 1.0 Nov. 2007 8. Description of the control panel B. Warning messages Message Priority Description (LCD2/LCD3) High 1 UNABLE TO Print in sets disabled (full hard disk) COLLATE JOB (This warning message is displayed during printing.) 2 HDD The hard disk space will run out soon.

  • Page 119: Operator Call Messages

    8. Description of the control panel Field Service Ver. 1.0 Nov. 2007 8.2.2 Operator call messages Message Priority Description LCD1 LCD2/LCD3 An incorrect optional lower feeder unit is mounted. • In this condition, key operation on the control panel is INCORRECT High 1 TURN OFF...
  • Page 120 Field Service Ver. 1.0 Nov. 2007 8. Description of the control panel Message Priority Description LCD1 LCD2/LCD3 • The size and type of media specified in the driver is not loaded in any tray. SSSS *3 PAPER ERROR • A different size of media from the one specified in the TTTT *3 driver is loaded in the tray at media feeding.

  • Page 121: Service Call Messages

    8. Description of the control panel Field Service Ver. 1.0 Nov. 2007 8.2.3 Service call messages • For troubleshooting procedures, see “Troubleshooting”. See P.158 Message Description LCD1 LCD2/LCD3 (Service Call ID) (Error description) 0017 MAIN MOTOR Main motor malfunction 0046 FUSER FAN Fusing cooling fan motor malfunction 0300...

  • Page 122: Cancelling A Print Job

    Field Service Ver. 1.0 Nov. 2007 8. Description of the control panel Cancelling a print job • A print job being processed or printed can be cancelled by pressing the Cancel key. • When no job has been sent, pressing the Cancel key has no effect. 1.

  • Page 123: Menu

    9. Menu Field Service Ver. 1.0 Nov. 2007 Menu List of menu functions MENU Ref. page PROOF/PRINT MENU *1 P.92 PRINT MENU CONFIGURATION PG P.92 STATISTICS PAGE P.93 FONT LIST POSTSCRIPT P.98 MENU MAP P.98 DIRECTORY LIST *2 P.98 PAPER MENU PAPER DEFAULT TRAY P.98...
  • Page 124 Field Service Ver. 1.0 Nov. 2007 9. Menu MENU Ref. page INTERFACE JOB TIMEOUT P.108 MENU ETHERNET TCP/IP ENABLE P.108 IP ADDRESS P.108 SUBNET MASK P.109 DEFAULT GATEWAY P.109 DHCP P.109 BOOTP P.109 ARP/PING P.110 HTTP P.110 P.110 TELNET P.110 BONJOUR P.110 DYNAMIC DNS...
  • Page 125 9. Menu Field Service Ver. 1.0 Nov. 2007 MENU Ref. page SYS DEFAULT LANGUAGE P.114 MENU EMULATION DEF. EMULATION P.115 POSTSCRIPT WAIT TIMEOUT P.115 PS ERROR PAGE P.115 PS PROTOCOL P.115 CR/LF MAPPING P.115 LINES PER PAGE P.116 FONT SOURCE FONT P.116 NUMBER PITCH SIZE...
  • Page 126 Field Service Ver. 1.0 Nov. 2007 9. Menu MENU Ref. page MAINTENANCE PRINT MENU EVENT LOG P.130 MENU HALFTONE 64 P.130 HALFTONE 128 P.130 HALFTONE 256 P.131 GRADATION P.131 ALIGNMENT TOP ADJUSTMENT P.131 LEFT ADJUSTMENT P.131 LD POWER P.132 VIDEO TIME LAG P.132 SUPPLIES REPLACE...

  • Page 127: Proof/Print Menu

    9. Menu Field Service Ver. 1.0 Nov. 2007 PROOF/PRINT MENU Function • Selects and prints the job held temporarily in the printer. • Selects and deletes the job held temporarily in the printer. NOTE • This menu is available only when an optional hard disk kit is installed. •...

  • Page 128: Statistics Page

    Field Service Ver. 1.0 Nov. 2007 9. Menu 9.3.2 STATISTICS PAGE Function • Prints a statistics page. • To check consumable status and the usage of the machine. The following items can be checked: Supplies Status PM Parts Information Counter Information Media Information Coverage Information Consumable/periodic replacement parts (units) counter information*1...

  • Page 129: Supplies Status

    9. Menu Field Service Ver. 1.0 Nov. 2007 A. Sample of STATISTICS PAGE Product Name : pagepro5650 SERIAL NUMBER: 0A0DX********* DATE : 09.**.2007 Printer name : PP5650-C8CF19 TIME : 12:00 Supplies Status 100 % Remaining Cartridge Type TONER CARTRIDGE 100% Starter PM Parts Information Fuser Unit...
  • Page 130 Field Service Ver. 1.0 Nov. 2007 9. Menu B. Supplies Status • Display the estimated percent of life remaining in the toner cartridge. The type of the toner cartridges that are installed in the printer is also displayed (See the table below). Types of toner cartridges •...
  • Page 131 9. Menu Field Service Ver. 1.0 Nov. 2007 E. Media Information • The number of sheets printed for each paper tray, media size, and media type is counted and displayed according to the conditions shown in the following table. <Media information list> Types of count Contents Count timing...
  • Page 132 Field Service Ver. 1.0 Nov. 2007 9. Menu G. How to read consumable/periodic replacement parts (units) counter information • The lower left part of the statistics page shows numerical values that represent consum- able/periodic replacement parts (units) counter information. The table below explains counter information that is provided by each numerical data. <Display on the statistics page>...

  • Page 133: Font List

    9. Menu Field Service Ver. 1.0 Nov. 2007 9.3.3 FONT LIST A. POSTSCRIPT Function • Prints a postscript font list. • To determine which postscript fonts are available on the printer. Setting • Select [PRINT] and press the Menu/Select key. /procedure B.
  • Page 134 Field Service Ver. 1.0 Nov. 2007 9. Menu B. TRAY 1 (1) PAPER SIZE Function • Sets the size of the media in tray 1. • To specify the size of the media loaded in tray 1. Setting 1. Select [PAPER SIZE] and press the Menu/Select key. /procedure 2.
  • Page 135 ENCY/ENVELOPE/POSTCARD/THIN PAPER NOTE • ANY identifies any media type. • THICK 3 and THIN PAPER are selectable only on the pagepro 5650EN. (4) SIZE SETTING Function • Selects whether the paper size of tray 1 is to be detected automatically or manually.
  • Page 136 ENCY/ENVELOPE/POSTCARD/THIN PAPER NOTE • ANY identifies any media type. • THICK 3 and THIN PAPER are selectable only on the pagepro 5650EN. (4) SIZE SETTING Function • Selects whether the paper size of tray 2 is to be detected automatically or manually.
  • Page 137 9. Menu Field Service Ver. 1.0 Nov. 2007 D. TRAY 3/TRAY4 • It will be displayed only when the optional lower feeder unit(s) is installed. (1) PAPER SIZE Function • Sets the size of the media in tray 3/4. • To specify the size of the media loaded in tray 3/4. Setting 1.
  • Page 138 ENCY/ENVELOPE/POSTCARD/THIN PAPER NOTE • ANY identifies any media type. • THICK 3 and THIN PAPER are selectable only on the pagepro 5650EN. (4) SIZE SETTING Function • Selects whether the paper size of tray 3/4 is to be detected automatically or manually.

  • Page 139: Duplex

    9. Menu Field Service Ver. 1.0 Nov. 2007 9.4.2 DUPLEX Function • Sets duplex printing mode. • To specify duplex printing. : Duplex print is OFF LONG EDGE : Duplex print is ON, long edge SHORT EDGE : Duplex print is ON, short edge Setting •...

  • Page 140: Finishing

    Field Service Ver. 1.0 Nov. 2007 9. Menu 9.4.5 FINISHING Function • Selects an exit tray and finishing option at the offset tray. • To select an exit tray and finishing option when a optional offset tray is installed. MAIN TRAY : Printing to the main tray SUB TRAY : Printing to the sub tray...

  • Page 141: Contrast

    9. Menu Field Service Ver. 1.0 Nov. 2007 9.5.3 CONTRAST Function • Sets the contrast of the printed image. • To adjust the contrast of the printed image. Setting • The default setting is 0 %. /procedure -15 % -10 % -5 % “0 %”...

  • Page 142: Economy Print

    Field Service Ver. 1.0 Nov. 2007 9. Menu 9.5.5 ECONOMY PRINT • Selects whether or not to use the economy print mode where job prints with lower Function print density and less toner consumption. • To reduce toner consumption • In the economy print mode, toner consumption will be reduced by approx. 30 % com- pared to the normal mode.

  • Page 143: Interface Menu

    9. Menu Field Service Ver. 1.0 Nov. 2007 INTERFACE MENU 9.7.1 JOB TIMEOUT Function • Sets the time to activate JOB TIMEOUT. • To specify the amount of time before a print job times out. Setting • The default setting is 15 seconds. /procedure 5 seconds to 300 seconds 9.7.2...
  • Page 144 Field Service Ver. 1.0 Nov. 2007 9. Menu (3) SUBNET MASK Function • Sets the subnet mask of the printer used in the network. • To set the printer’s subnet mask. Setting 1. Select [SUBNET MASK] and press the Menu/Select key. /procedure 2.
  • Page 145 9. Menu Field Service Ver. 1.0 Nov. 2007 (7) ARP/PING Function • Select whether or not the IP address is automatically acquired. • To automatically acquire an IP address and load other network information. ON : Enable IP auto acquisition setting. OFF : Disable IP auto acquisition setting.
  • Page 146 Field Service Ver. 1.0 Nov. 2007 9. Menu (12) DYNAMIC DNS Function • Select whether or not to use the dynamic DNS setting. • To use when operating under the dynamic DNS service environment. YES : Dynamic DNS is enabled. NO : Dynamic DNS is disabled.
  • Page 147 9. Menu Field Service Ver. 1.0 Nov. 2007 (17) SNMP Function • To set whether to enable or disable SNMP setting. YES : SNMP is enabled. NO : SNMP is disabled. Setting • The default setting is YES. /procedure “YES” (18) WSD PRINT Function •...
  • Page 148 Field Service Ver. 1.0 Nov. 2007 9. Menu (21) IPV6 <ENABLE> Function • To set whether to use IPv6 in IP network communication. YES : IPv6 is enabled. NO : IPv6 is disabled. Setting • The default setting is YES. /procedure “YES”...

  • Page 149: Memory Direct

    9. Menu Field Service Ver. 1.0 Nov. 2007 D. SPEED/DUPLEX Function • Sets the communication speed and method of network. • To set the network communication speed and method. Setting • Setting items /procedure Network speed (SPEED): AUTO, 10 Mbps, 100 Mbps, 1,000 Mbps Duplex mode (DUP): AUTO, full-duplex mode, half-duplex mode •...

  • Page 150: Emulation

    Field Service Ver. 1.0 Nov. 2007 9. Menu 9.8.2 EMULATION A. DEF. EMULATION Function • To set the PDL (Page Description Language). • To fix the PDL as necessary. It usually switches automatically. Setting • The default setting is AUTO. /procedure “AUTO”...
  • Page 151 9. Menu Field Service Ver. 1.0 Nov. 2007 (2) LINES PER PAGE Function • Sets the lines per page for PCL printing. • To set the number of lines to be printed per page for PCL jobs. Setting 1. Select [LINES PER PAGE] and press the Menu/Select key. /procedure 2.

  • Page 152: Paper

    Field Service Ver. 1.0 Nov. 2007 9. Menu <SYMBOL SET> Function • Sets the symbol set for PCL printing. • To set the symbol set to be used for printing PCL jobs. Setting • The default setting is PC8. /procedure “PC8”...
  • Page 153 /procedure “PLAIN PAPER”/RECYCLED/THICK 1/THICK 2/THICK 3/LABEL/TRANSPARENCY/ ENVELOPE/POSTCARD/THIN PAPER NOTE • THICK 3 and THIN PAPER are selectable only on the pagepro 5650EN. B. PAPER SIZE ERROR Function • To select whether to detect a paper size error or not. ENABLE : Paper size error is detected.

  • Page 154: Startup Options

    Field Service Ver. 1.0 Nov. 2007 9. Menu C. UNIT OF MEASURE Function • Sets the measurement units for custom size mode. • Sets the measurement units for SYS DEFAULT MENU/DEFAULT PAPER/CUSTOM SIZE mode. • To change media measurement units. Setting <For North America>...

  • Page 155: Energy Saver Time

    9. Menu Field Service Ver. 1.0 Nov. 2007 9.8.7 ENERGY SAVER TIME Function • Sets the amount of time before the machine enters energy saver mode after the last print is received or the last key operated. • To change the amount of time before the machine enters energy saver mode. Setting •...

  • Page 156: Lock Panel

    Field Service Ver. 1.0 Nov. 2007 9. Menu B. LOCK PANEL Function • Protects the menu (except the service menu) with a password. • To make the menu (except the service menu) impossible to change unless the cor- rect password is entered. : Panel lock function is OFF.

  • Page 157: Hdd Format

    9. Menu Field Service Ver. 1.0 Nov. 2007 9.8.12 HDD FORMAT Function • Initializes the format of the optional hard disk kit. • To initialize the format of the optional hard disk kit. USER AREA ONLY : Initialize only user area : Initialize all area Setting 1.

  • Page 158: Restore Defaults

    Field Service Ver. 1.0 Nov. 2007 9. Menu 9.8.14 RESTORE DEFAULTS Function • Restores the factory default of each setting. • To restore the defaults of all settings. RESTORE NETWORK : Restore the default for [INTERFACE MENU/ETHERNET] setting. RESTORE PRINTER : Restore the default for [PAPER MENU], [QUALITY MENU], [SYS DEFAULT MENU] and [MEMORY DIRECT] setting.
  • Page 159 9. Menu Field Service Ver. 1.0 Nov. 2007 List of reset items 2 Reset Item Ref. Item Initial Value RESTORE RESTORE RESTORE Page NETWORK PRINTER ⎯ RESOLUTION Reset Reset P.105 ⎯ BRIGHTNESS Reset Reset P.105 ⎯ IMAGE PRINTING Reset Reset DETAIL P.106 QUALITY...
  • Page 160 Field Service Ver. 1.0 Nov. 2007 9. Menu Reset Item Ref. Item Initial Value RESTORE RESTORE RESTORE Page NETWORK PRINTER ⎯ WSD PRINT Reset Reset P.112 ⎯ IP SEC Reset Reset P.112 ACCESS ⎯ Reset Reset DISABLE PERMIS- ETHER- SION P.112 ADDRESS NET-...
  • Page 161 9. Menu Field Service Ver. 1.0 Nov. 2007 Reset Item Ref. Item Initial Value RESTORE RESTORE RESTORE Page NETWORK PRINTER PAPER ⎯ Reset Reset LETTER/A4 SIZE CUSTOM 8.5 inches/ ⎯ Reset Reset SIZE/ 210 mm WIDTH DEFAULT P.117 PAPER CUSTOM 11.00 inches/ ⎯...
  • Page 162 Field Service Ver. 1.0 Nov. 2007 9. Menu List of reset items 6 Reset Item Item Initial Value Ref. Page RESTORE RESTORE RESTORE NETWORK PRINTER ⎯ ⎯ Admin Password Reset Reset administrator KONICA MINOLTA ⎯ ⎯ Contact Name Reset Reset Customer Support http://printer.

  • Page 163: Enable Warning

    9. Menu Field Service Ver. 1.0 Nov. 2007 9.8.15 ENABLE WARNING A. PAPER EMPTY (1) TRAY1 Function • Specifies whether a [TRAY 1 Paper Empty] is displayed as a normal message when it is empty. • To specify whether to display a [TRAY 1 Paper Empty] message as a normal message.
  • Page 164 Field Service Ver. 1.0 Nov. 2007 9. Menu B. PAPER LOW (1) TRAY2 Function • Select whether or not to display a warning when tray 2 is about to run out of media. • To specify whether to display a [PAPER LOW] message as a warning message. ON : Paper low message is displayed on warning message when tray is near- empty.

  • Page 165: Maintenance Menu

    9. Menu Field Service Ver. 1.0 Nov. 2007 MAINTENANCE MENU 9.9.1 How to enter the MAINTENANCE MENU A. Procedure 1. Display [MAINTENANCE MENU] on the menu screen and press the Menu/Select key. 2. [ENTER PASSWORD] message is displayed. 3. Set the first digit of user password with the up key /down key and press the right key .

  • Page 166: Alignment

    Field Service Ver. 1.0 Nov. 2007 9. Menu D. HALFTONE 256 Function • Prints the halftone pattern with 100 % level. • To check the unevenness of the density and the pitch. Setting 1. Set the A4S or letter S media on the tray. /procedure 2.

  • Page 167: Supplies

    9. Menu Field Service Ver. 1.0 Nov. 2007 C. LD POWER Function • Adjust the intensity of laser output. • The greater the value, the higher the laser output intensity. Setting 0 to 7 /procedure D. VIDEO TIME LAG Function •...

  • Page 168: Quick Setting

    Field Service Ver. 1.0 Nov. 2007 9. Menu 9.9.5 QUICK SETTING A. UPDATE SETTING Function • To update printer settings according to the printer setting definition file stored in the USB memory device. • Printer definition files are saved according to various setting patterns and a pattern the most appropriate for a specific need can be selected promptly.

  • Page 169: 10. Adjustment Item List

    10. Adjustment item list Field Service Ver. 1.0 Nov. 2007 10. Adjustment item list Replacement part/Service job Adjustment/setting Items CONTROLLER F/W FIRMWARE VERSION ENGINE F/W TOP ADJUSTMENT LEFT ADJUSTMENT SERVICE MENU ALIGNMENT DENSITY ADJ LD POWER VIDEO TIME LAG SUPPLIES FUSER UNIT Re-entry F/W update...

  • Page 170: 11. Service Menu

    Field Service Ver. 1.0 Nov. 2007 11. SERVICE MENU 11. SERVICE MENU 11.1 How to enter the service menu NOTE • Make sure not to reveal the password of the service menu to any unauthorized per- son. A. Procedure 1 1.

  • Page 171: 11.2 Service Menu Function Tree

    11. SERVICE MENU Field Service Ver. 1.0 Nov. 2007 11.2 Service menu function tree SERVICE MENU Ref. Page SERIAL NUMBER P.137 FIRMWARE CONTROLLER F/W P.137 VERSION ENGINE F/W BOOT F/W ALIGNMENT TOP ADJUSTMENT P.137 LEFT ADJUSTMENT P.138 DENSITY ADJ P.138 LD POWER P.138 VIDEO TIME LAG...

  • Page 172: 11.3 Service Menu

    Field Service Ver. 1.0 Nov. 2007 11. SERVICE MENU 11.3 SERVICE MENU 11.3.1 SERIAL NUMBER Function • Displays the serial number of the printer. • To confirm the printer’s serial number. Setting 1. Select [SERVICE MENU] and press the Menu/Select key. /procedure 2.
  • Page 173 11. SERVICE MENU Field Service Ver. 1.0 Nov. 2007 B. LEFT ADJUSTMENT Function • Adjusts the left margin of media for single-sided printing. • To correct a misaligned print image. LEFT ADJ TRAY 1 : Adjust the left margin of media fed from tray 1 (manual tray.) LEFT ADJ TRAY 2 : Adjust the left margin of media fed from tray 2.
  • Page 174 Field Service Ver. 1.0 Nov. 2007 11. SERVICE MENU 11.3.4 PRINT MENU A. MAINTENANCE INFO Functions • To produce an output of a list of setting values, adjustment values, total counter val- ues, and others. • To check the maintenance information. The items which can be checked are as follows.
  • Page 175 11. SERVICE MENU Field Service Ver. 1.0 Nov. 2007 D. HALF TONE 64 Functions • Prints the halftone pattern with 25 % level. • To check the unevenness of the density and the pitch. Setting/ 1. Set the A4S or letter S media on the tray. Procedure 2.
  • Page 176 Field Service Ver. 1.0 Nov. 2007 11. SERVICE MENU 11.4 DIAG MODE 11.4.1 DIAG EXEC A. Setting procedure 1. Call the service menu to the display. See P.137 2. Select [DIAG MODE]→[DIAG EXEC]. 3. Select the specific DIAG CODE corresponding to the function to be executed from the DIAG function list shown below.
  • Page 177 11. SERVICE MENU Field Service Ver. 1.0 Nov. 2007 B. DIAG function list DIAG Title Description CODE Stop all tests Brings all DIAG operations under the DIAG MODE to a stop. Sensor/switch • The reactions of the sensors/switches fitted in the main body or options check can be displayed.
  • Page 178 Field Service Ver. 1.0 Nov. 2007 11. SERVICE MENU DIAG Title Description CODE Exit motor, Energizes the exit motor for backward rotation at high speed. counterclockwise, high speed test Exit motor, coun- Energizes the exit motor for backward rotation at low speed. terclockwise, low speed test Duplex transport...

  • Page 179: Energizes The Main Motor

    Energizes the tray 4 media feed motor (during half-speed control). motor test (Half speed mode) 37 * Offset tray trans- Energizes the transport motor of the offset tray port motor test (during half-speed control). (Half speed mode) *: pagepro 5650EN only...

  • Page 180: 11.5 Supplies

    Field Service Ver. 1.0 Nov. 2007 11. SERVICE MENU 11.5 SUPPLIES 11.5.1 REPLACE A. FUSER UNIT Function • Resets the fuser unit counter. • To use when the fuser unit has been replaced. Setting 1. Call the service menu to the screen. 2.

  • Page 181: 11.7 Quick Setting

    11. SERVICE MENU Field Service Ver. 1.0 Nov. 2007 11.7 QUICK SETTING 11.7.1 UPDATE SETTING Function • To update printer settings according to the printer setting definition file stored in the USB memory device. • Printer definition files are saved according to various setting patterns and a pattern the most appropriate for a specific need can be selected promptly.

  • Page 182: 11.8 Firmware Update

    Field Service Ver. 1.0 Nov. 2007 11. SERVICE MENU 11.8 FIRMWARE UPDATE A. VIEW INFORMATION Function • To display firmware information stored in the USB memory device. • The following information is displayed: Model name (pagepro 5650 or pagepro 4650) of firmware data Version information of firmware data Setting 1.

  • Page 183: 12. Other Functions

    12. Other functions Field Service Ver. 1.0 Nov. 2007 12. Other functions 12.1 Test pattern print 12.1.1 Outline • The test pattern print prints the test pattern built into the machine for operation check. • This test pattern can be produced only through the operation on the engine side. It can be useful for identifying the faulty section when an image problem or other mal- function occurs.

  • Page 184: Printing Procedure

    Field Service Ver. 1.0 Nov. 2007 12. Other functions 12.1.2 Printing procedure • The test pattern is printed when a circuit is closed across the test print pin (JP TEST) on the printer control board and the frame. Machine frame PRCB Closed A0DXF4C508DA...
  • Page 185 12. Other functions Field Service Ver. 1.0 Nov. 2007 Blank Page...

  • Page 186: Troubleshooting

    Field Service Ver. 1.0 Nov. 2007 13. Jam display Troubleshooting 13. Jam display 13.1 Misfeed display • When a media misfeed occurs, a message is displayed on the control panel. PAPER JAM TRAY 1 for help A0DXF4E501DA Display Misfeed processing Misfeed location Action location...

  • Page 187: 13.2 Misfeed Display Resetting Procedure

    13. Jam display Field Service Ver. 1.0 Nov. 2007 13.2 Misfeed display resetting procedure • Open the relevant cover, clear the sheet of misfed media, and close the cover. 13.3 Sensor layout A0DXF4C502DA Exit sensor Registration sensor (PS1)

  • Page 188: 13.4 Solution

    Field Service Ver. 1.0 Nov. 2007 13. Jam display 13.4 Solution 13.4.1 Initial check items • When a media misfeed occurs, first make checks of the following initial check items. Check item Action Does media meet product specifications? • Change media. •...

  • Page 189: Misfeed At Tray1 Media Feed Section

    13. Jam display Field Service Ver. 1.0 Nov. 2007 13.4.2 Misfeed at tray1 media feed section A. Detection timing Type Description • The media blocks the registration sensor at a timing earlier than the predeter- mined time after it has been taken up from tray 1. Detection of tray 1 •...

  • Page 190: Misfeed At Tray 2 Media Feed Section

    Field Service Ver. 1.0 Nov. 2007 13. Jam display 13.4.3 Misfeed at tray 2 media feed section A. Detection timing Type Description Detection of • The media does not reach the registration sensor within the predetermined misfeed at tray 2 period of time after it has been taken up from tray 2.

  • Page 191: Misfeed At Transfer Section

    13. Jam display Field Service Ver. 1.0 Nov. 2007 13.4.4 Misfeed at transfer section A. Detection timing Type Description Detection of • The media does not reach the exit sensor even after the lapse of the predeter- misfeed at transfer mined period of time after it has blocked the registration sensor.

  • Page 192: Misfeed At Fusing/Exit Section

    Field Service Ver. 1.0 Nov. 2007 13. Jam display 13.4.5 Misfeed at fusing/exit section A. Detection timing Type Description • The media does not block the exit sensor even after the lapse of the predeter- mined period of time after it has been taken up. Detection of •...

  • Page 193: 14. Malfunction Code

    14. Malfunction code Field Service Ver. 1.0 Nov. 2007 14. Malfunction code 14.1 Trouble codes (service call) • The printer’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding trouble code on the control panel. SERVICE CALL C002 RAM ERROR A0DXF4E503DA 14.1.1...

  • Page 194: 14.2 Resetting A Malfunction

    Field Service Ver. 1.0 Nov. 2007 14. Malfunction code LCD1 LCD2/LCD3 (service (error Item Detection timing call ID) description) Boot ROM error at • Boot ROM error is detected during printer start- C015 BOOT ROM startup Controller ROM error • Lead error of destination setting file is detected C025 (Configuration informa- during the printer starting.

  • Page 195: 14.3 Solution

    14. Malfunction code Field Service Ver. 1.0 Nov. 2007 14.3 Solution 14.3.1 0017: Main motor malfunction Relevant electrical parts Main motor Print control board (PRCB) WIRING DIAGRAM Step Action Location (electri- Control signal cal component) Check the M1 connector for proper connec- ⎯...

  • Page 196: 0300: Polygon Motor Malfunction

    Field Service Ver. 1.0 Nov. 2007 14. Malfunction code 14.3.3 0300: Polygon motor malfunction Relevant electrical parts PH unit Print control board (PRCB) WIRING DIAGRAM Step Action Location (electri- Control signal cal component) Check the cable and connector for proper ⎯...

  • Page 197: C002: Ram Error At Startup (Standard Memory)

    14. Malfunction code Field Service Ver. 1.0 Nov. 2007 14.3.6 C002: RAM error at startup (standard memory) 14.3.7 C003: RAM error at startup (expanded memory) Relevant electrical parts MFP board (MFPB) DIMM (standard/option) WIRING DIAGRAM Step Action Location (electri- Control signal cal component) ⎯...

  • Page 198: C025: Controller Rom Error (Configuration Information Error)

    Field Service Ver. 1.0 Nov. 2007 14. Malfunction code 14.3.10 C025: Controller ROM error (Configuration information error) 14.3.11 C026: Controller ROM error (Access error) 14.3.12 C027: Controller ROM error (Data error) Relevant electrical parts MFP board (MFPB) WIRING DIAGRAM Step Action Location (electri- Control signal...

  • Page 199: C051: Hdd Full Error

    14. Malfunction code Field Service Ver. 1.0 Nov. 2007 14.3.14 C051: HDD full error Relevant electrical parts MFP board (MFPB) Hard disk kit (HDD) WIRING DIAGRAM Step Action Location (electri- Control signal cal component) ⎯ ⎯ Reboot the main body. Delete the job hold in “PROOF/PRINT ⎯...

  • Page 200: C054: Compact Flash Disconnected

    Field Service Ver. 1.0 Nov. 2007 14. Malfunction code 14.3.17 C054: Compact flash disconnected Relevant electrical parts MFP board (MFPB) Compact flash card WIRING DIAGRAM Step Action Location (electri- Control signal cal component) ⎯ ⎯ Reboot the main body. Check the compact flash for proper con- ⎯...

  • Page 201: Ffff: Interface Communication Error

    14. Malfunction code Field Service Ver. 1.0 Nov. 2007 14.3.20 FFFF: Interface Communication error Relevant electrical parts Print control board (PRCB) MFP board (MFPB) WIRING DIAGRAM Step Action Location (electri- Control signal cal component) ⎯ ⎯ Reboot the main body. Check the PRCB connector for proper con- ⎯...

  • Page 202: 15. Image Quality Problems

    Field Service Ver. 1.0 Nov. 2007 15. Image quality problems 15. Image quality problems 15.1 How to identify problematic part • Let the machine produce a test print and determine whether the image problem is attrib- utale to the engine or controller system. See P.148 15.2 Solution 15.2.1...

  • Page 203: Blank Spots

    15. Image quality problems Field Service Ver. 1.0 Nov. 2007 15.2.2 Blank spots A. Typical faulty images A02EF4C523DA B. Troubleshooting procedure Step Section Check item Result Action Replace the media with media Media Is the media damp? that was just unwrapped. Toner cartridge Is the PC drum scratched? Replace the toner cartridge.

  • Page 204: Back Marking

    Field Service Ver. 1.0 Nov. 2007 15. Image quality problems 15.2.3 Back marking A. Typical faulty images A02EF4C530DA B. Troubleshooting procedure Step Section Check item Result Action Is there foreign matter in the Media path Remove the foreign matter. media path? Is the fusing roller dirty or Fuser unit Clean or replace the fuser unit.

  • Page 205: Low Image Density

    15. Image quality problems Field Service Ver. 1.0 Nov. 2007 15.2.4 Low image density A. Typical faulty images ABCDE ABCDE ABCDE ABCDE ABCDE A02EF4C516DA B. Troubleshooting procedure Step Section Check item Result Action Replace the media with media Media Is the media damp? that was just unwrapped.

  • Page 206: Foggy Background

    Field Service Ver. 1.0 Nov. 2007 15. Image quality problems 15.2.5 Foggy background A. Typical faulty images ABCD ABCD ABCD ABCD ABCD A02EF4C510DA B. Troubleshooting procedure Step Section Check item Result Action Is the PC drum scratched? Replace the toner cartridge. Is the developing bias contact ter- Toner cartridge Clean the contact terminal or...

  • Page 207: White Line/Bands In Sub Scan Direction Black Line/Bands In Sub Scan Direction

    15. Image quality problems Field Service Ver. 1.0 Nov. 2007 15.2.6 White line/bands in sub scan direction Black line/bands in sub scan direction A. Typical faulty images A02EF4C507DA B. Troubleshooting procedure Step Section Check item Result Action Media path Is the media path dirty with toner? Clean it.

  • Page 208: White Line/Bands In Main Scan Direction Black Line/Bands In Main Scan Direction

    Field Service Ver. 1.0 Nov. 2007 15. Image quality problems 15.2.7 White line/bands in main scan direction Black line/bands in main scan direction A. Typical faulty Images A02EF4C508DA B. Troubleshooting procedure Step Section Check item Result Action Is the media path dirty with toner? Clean it.

  • Page 209: Offset Image

    15. Image quality problems Field Service Ver. 1.0 Nov. 2007 15.2.8 Offset image A. Typical faulty images A0DXF4C509DA B. Troubleshooting procedure Step Section Check item Result Action Fuser unit Is the fusing roller faulty? Replace the fuser unit. Transfer roller Is the transfer roller faulty? Replace the transfer roller.

  • Page 210: Blurred Image

    Field Service Ver. 1.0 Nov. 2007 15. Image quality problems 15.2.9 Blurred image A. Typical faulty images A02EF4C511DA B. Troubleshooting Procedure Step Section Check item Result Action Is the surface of the PH window is PH unit Clean the PH window. dirty? Toner cartridge Is the outside dirty? Clean.

  • Page 211: Uneven Pitch

    15. Image quality problems Field Service Ver. 1.0 Nov. 2007 15.2.10 Uneven pitch A. Typical faulty images A02EF4C525DA B. Troubleshooting procedure Step Section Check item Result Action Is the toner cartridge installed in Toner cartridge Reinstall. position? Is the PH unit secured in position PH unit Secure it in position.

  • Page 212: Appendix

    Field Service Ver. 1.0 Nov. 2007 16. Parts layout drawing Appendix 16. Parts layout drawing 16.1 Main body [11] [10] A011F5C501DA Registration roller clutch (CL3) Tray2 media feed clutch (CL2) Registration sensor (PS1) Tray2 media size switch Toner near empty sensor Tray1 media size switch Tray1 media empty sensor [10] Main motor (M1)

  • Page 213: Face Up Sensor (Ps6)

    16. Parts layout drawing Field Service Ver. 1.0 Nov. 2007 A0DXF5C502DA Fuser unit PH unit Exit motor Face up sensor (PS6) Main power switch (SW1) Media full sensor (PS7)

  • Page 214: Upper Cover Switch (Sw3)

    Field Service Ver. 1.0 Nov. 2007 16. Parts layout drawing [11] [10] A011F5C503DA Rear cover switch (SW2) Cooling fan motor (FM2) Interlock switch/24V Operation board Fusing cooling fan motor (FM1) DC power supply (DCPU) Upper cover switch (SW3) *1 [10] Exit motor drive board MFP board (MFPB) [11] Interlock switch/5V Print control board (PRCB)

  • Page 215: Lower Feeder Unit (Option)

    16. Parts layout drawing Field Service Ver. 1.0 Nov. 2007 16.2 Lower feeder unit (option) A. For pagepro 5650EN A0FGF5C501DA Media empty sensor (PS1) Media feed motor (M1) Media near empty sensor Media feed clutch (CL1) PC control board (PCCB)
  • Page 216 Field Service Ver. 1.0 Nov. 2007 16. Parts layout drawing B. For pagepro 4650EN A0FGF5C500DA Media empty sensor (PS1) Media feed motor (M1) Media near empty sensor Media feed clutch (CL1) PC control board (PCCB) Transport clutch (CL2) Media size switch (SW1)

  • Page 217: Duplex (Option)

    16. Parts layout drawing Field Service Ver. 1.0 Nov. 2007 16.3 Duplex (option) A. For pagepro 5650EN A0FHF5C501DA Cooling fan motor (FM1) Transport motor (M1) AD control board (ADCB) Transport sensor (PS1) Duplex cover switch...
  • Page 218 Field Service Ver. 1.0 Nov. 2007 16. Parts layout drawing B. For pagepro 4650EN A0FHF5C500DA Cooling fan motor (FM1) Transport motor (M1) AD control board (ADCB) Transport sensor (PS1) Duplex cover switch...

  • Page 219: Offset Tray (Option)

    16. Parts layout drawing Field Service Ver. 1.0 Nov. 2007 16.4 Offset tray (option) A0FJF5C500DA Offset tray exit sensor (PS1) Shift motor (M2) Offset tray rear cover switch (SW1) Exit tray route change solenoid (SD1) OCT control board (OCTCB) Transport motor (M1)

  • Page 220: 17. Connector Layout Drawing

    Field Service Ver. 1.0 Nov. 2007 17. Connector layout drawing 17. Connector layout drawing Description ➀ Number of pin Possible to confirm by removing external cover. Not possible to confirm by removing external cover. [13] [12] [11] [10] A011F5C504DA CN No. Location CN No.

  • Page 221: 18. Wiring Diagram

    18. Wiring diagram Field Service Ver. 1.0 Nov. 2007 18. Wiring diagram 18.1 Main body 18.1.1 Overall wiring diagram A. pagepro 5650EN Print Section 6 control Media full P/J290 P/J29 board sensor (PS7) Section 1 (PRCB) Face up P/J291 sensor (PS6)

  • Page 222: Transfer Roller

    Field Service Ver. 1.0 Nov. 2007 18. Wiring diagram B. pagepro 4650EN Print Section 6 Media full control P/J290 P/J29 sensor (PS7) board (PRCB) Face up P/J291 sensor (PS6) Section 1 Section 5 Interlock Control P/J142 P/J141 P/J14 switch/5V P/J28 P/J280 panel MFP board...
  • Page 223 18. Wiring diagram Field Service Ver. 1.0 Nov. 2007 18.1.2 Section 1: Interlock switch/24V, rear cover switch, main motor, cooling fan motor, exit motor A. pagepro 5650 DC power Print control supply (DCPU) P/J41 board (PRCB) P/J11 PRCB STBY 24V DC Power Save 1 Supply Power Save 2...
  • Page 224 Field Service Ver. 1.0 Nov. 2007 18. Wiring diagram B. pagepro 4650 to Section 5 - DC power supply Print control (DCPU) P/J41 board (PRCB) P/J11 PRCB STBY 24V DC Power Save 1 Supply Power Save 2 /HEAT ON (Short) P/J45 /HEAT ON (Long) Interlock...
  • Page 225 18. Wiring diagram Field Service Ver. 1.0 Nov. 2007 Signal line name Description /HEAT ON AC power-supply control signal for heater rod. Low: ON/High: OFF M1 ON Control signal for main motor (M1). M1 ALM Monitor signal for main motor (M1). Signal indicating that the rear cover is open.

  • Page 226: Section 2: Fuser Unit, Main Power Switch

    Field Service Ver. 1.0 Nov. 2007 18. Wiring diagram 18.1.3 Section 2: Fuser unit, main power switch Fuser unit DC power supply (DCPU) P/J46 P/J4647 P/J4249 STS 2 Pullup 3.3V / EXIT P/J4248 1 2 3 STS 1 P/J4247 (Secondary) Exit sensor (Secondary) P.ROLL...

  • Page 227: Section 3: Toner Cartridge, Transfer Roller

    18. Wiring diagram Field Service Ver. 1.0 Nov. 2007 18.1.4 Section 3: Toner cartridge, transfer roller Print control board (PRCB) Toner cartridge Developing roller Charge roller Drum Charge neutralizing plate P/J 310 P/J 31 Transfer roller P/J15 P/J150 A0DXF5C510DA Signal line name Description Output from PRCB to developing roller (development bias).

  • Page 228: Section 4: Media Feed Section, Fusing Cooling Fan Motor

    Field Service Ver. 1.0 Nov. 2007 18. Wiring diagram 18.1.5 Section 4: Media feed section, fusing cooling fan motor A. pagepro 5650EN Print control board (PRCB) P/J1821 P/J18 P/J180 SW 4 SW 3 Tray1 media size switch SW 2 SW 1...
  • Page 229 18. Wiring diagram Field Service Ver. 1.0 Nov. 2007 B. pagepro 4650EN Print control board (PRCB) P/J1821 P/J18 SW 4 SW 3 Tray1 media size switch SW 2 SW 1 SW 4 Tray2 media size switch P/J26 P/J260 PULLUP 3.3V Tray2 near empty sensor (PS4) PS4 ON...
  • Page 230 Field Service Ver. 1.0 Nov. 2007 18. Wiring diagram Signal line name Description Signal from tray2 near empty sensor (PS4). This signal goes Low PS4 ON when light is received. Signal from tray2 media empty sensor (PS3). This signal goes Low PS3 ON when light is received.

  • Page 231: Section 5: Ph Unit, Upper Cover Switch, Interlock Switch/5V

    18. Wiring diagram Field Service Ver. 1.0 Nov. 2007 18.1.6 Section 5: PH unit, upper cover switch, interlock switch/5V A. pagepro 5650EN P/J141 P/J142 Interlock N.C. N.C. N.C. N.C. switch/5V Print control board (PRCB) P/J14 5V DC /SOS /PCONT 1...
  • Page 232 Field Service Ver. 1.0 Nov. 2007 18. Wiring diagram B. pagepro 4650EN P/J141 P/J142 Interlock N.C. N.C. N.C. N.C. switch/5V Upper cover switch (SW3) P/J144 N.C. N.C. P/J411 from Section 1 - Print control board (PRCB) P/J14 5V DC /SOS /PCONT 1 Vref MO/DET-OUT...
  • Page 233 18. Wiring diagram Field Service Ver. 1.0 Nov. 2007 Signal line name Description Control signal permitting emission of laser diode. /LDENB High: laser diode OFF. XP DATA+ Print image data. DATA+ > DATA-: lit up DATA+ < DATA-: put out XP DATA- Sensor motor control signal for turning ON/OFF polygon motor.

  • Page 234: Section 6: Media Full Sensor, Face Up Sensor

    Field Service Ver. 1.0 Nov. 2007 18. Wiring diagram 18.1.7 Section 6: Media full sensor, face up sensor Print control P/J29 P/J290 board (PRCB) Pull Up 3.3V Media full sensor (PS7) PS7 ON P/J291 Pull Up 3.3V Face up sensor (PS6) PS6 ON A0DXF5C512DA...

  • Page 235: 18.2 Options

    18. Wiring diagram Field Service Ver. 1.0 Nov. 2007 18.2 Options 18.2.1 Lower feeder unit PC control board Print control (PCCB) board (PRCB) Media size P/J20 P/J2083 P/J83 P/J80 P/J801 P/J802 P/J800 switch (SW1) SW 4 24V DC SW 3 24V DC SW 2 SW 1...

  • Page 236: Duplex

    Field Service Ver. 1.0 Nov. 2007 18. Wiring diagram 18.2.2 Duplex AD control board Print control board (ADCB) (PRCB) P/J27 P/J2750 P/J50 P/J54 Cooling fan 24V DC motor (FM1) 24V DC 24V RTN FAN ALARM 24V DC Transport sensor 3.3V DC (PS1) P/J53 P/J530...

  • Page 237: Offset Tray

    18. Wiring diagram Field Service Ver. 1.0 Nov. 2007 18.2.3 Offset tray Print control Offset tray board P/J71 P/J710 P/J30 P/J3070 P/J70 control board Transport 24V DC (PRCB) 24V DC (OTCB) motor (M1) 24V DC 3.3V DC P/J72 N.C. 24V DC Offset motor (M2) N.C.

  • Page 238: Lower Feeder Unit

    SERVICE MANUAL FIELD SERVICE Lower Feeder Unit 2007.11 Ver. 1.0...
  • Page 239 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.

  • Page 240: Lower Feeder Unit

    Field Service Ver. 1.0 Nov. 2007 CONTENTS Lower Feeder Unit General Product specifications ..................... 1 Maintenance Periodic check ......................3 Maintenance procedure (periodic parts check) ............ 3 2.1.1 Replacing the feed roller assy and pick-up roller assy ........3 2.1.2 Replacing the separation roller assy .............
  • Page 241 Field Service Ver. 1.0 Nov. 2007 Blank Page...

  • Page 242: General

    Width: 98.4 - 215.9 (3.0 - 8.5 inch) Length: 148.0 - 355.6 (5.0 - 14.0 inch) Media type Plain paper pagepro 5650EN: 68 to 105 g/m ; 18.13 to 28 lb. pagepro 4650EN: 60 to 105 g/m ; 16 to 28 lb.
  • Page 243 1. Product specifications Field Service Ver. 1.0 Nov. 2007 C. Machine specifications 421.8 mm (W) × 451.6 mm (D) × 143.0 mm (H) Dimensions 16.5 inch (W) × 17.75 inch (D) × 5.75 inch (H) Weight Approx. 8.42 kg (18.5 lb) NOTE •...

  • Page 244: Maintenance

    Field Service Ver. 1.0 Nov. 2007 2. Periodic check Maintenance Periodic check Maintenance procedure (periodic parts check) 2.1.1 Replacing the feed roller assy and pick-up roller assy A. Periodically replaced parts/cycle • Feed roller assy: Every 200,000 prints • Pick-up roller assy: Every 200,000 prints B.

  • Page 245: Replacing The Separation Roller Assy

    2. Periodic check Field Service Ver. 1.0 Nov. 2007 2.1.2 Replacing the separation roller assy A. Periodically replaced parts/cycle • Separation roller assy: Every 200,000 prints B. Replacing procedure 1. Slide out the tray from the lower feeder unit. A0FGF2C001DA 2.

  • Page 246: Other

    Field Service Ver. 1.0 Nov. 2007 3. Other Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.

  • Page 247: Disassembly/Assembly List (Other Parts)

    3. Other Field Service Ver. 1.0 Nov. 2007 Disassembly/assembly list (other parts) A. Disassembly/assembly parts list Section Part name Ref. page Unit Lower Feeder Unit Exterior parts Rear cover PC control board (PCCB) Boards Media size switch (SW1) Motor Media feed motor (M1) P.10 Media feed clutch (CL1) P.12...

  • Page 248: Disassembly/Assembly Procedure

    Field Service Ver. 1.0 Nov. 2007 3. Other Disassembly/assembly procedure 3.3.1 Lower Feeder Unit 1. Remove all trays [1]. A0FGF2C502DA 2. Remove two fixing pieces [1] from the back of the main body. A0FGF2C503DA 3. Remove two fixing pieces [1] from where the trays are slid into.

  • Page 249: Rear Cover

    3. Other Field Service Ver. 1.0 Nov. 2007 4. Raise the main body and remove the lower feeder unit [1]. A0FGF2C505DA 3.3.2 Rear cover 1. Remove the Lower Feeder Unit. See P.7 2. Remove five screws [1], and remove the rear cover [2]. A0FGF2C002DA...

  • Page 250: Pc Control Board (Pccb)

    Field Service Ver. 1.0 Nov. 2007 3. Other 3.3.3 PC control board (PCCB) 1. Remove the Lower Feeder Unit. See P.7 2. Remove the screw [1]. 3. Raise the part [3] on the right plate cover [2] a little in the direction of the arrow to detach the part from the boss.

  • Page 251: Media Feed Motor (M1)

    3. Other Field Service Ver. 1.0 Nov. 2007 3. Remove two screws [1], disconnect the connector [2], and detach the media size switch [4] from two bosses [3]. A0FGF2C509DA 3.3.5 Media feed motor (M1) 1. Remove the Lower Feeder Unit. See P.7 2.
  • Page 252 Field Service Ver. 1.0 Nov. 2007 3. Other 5. Remove two screws [1], and remove the earth plate [2]. 6. Raise the part [4] on the left plate cover [3] a little in the direction of the arrow to detach the part from the boss.

  • Page 253: Media Feed Clutch (Cl1)

    3. Other Field Service Ver. 1.0 Nov. 2007 3.3.6 Media feed clutch (CL1) 1. Remove the Lower Feeder Unit. See P.7 2. Remove the rear cover. See P.8 3. Disconnect three connectors [1] and remove the harness from four wire saddles [2].

  • Page 254: Transport Clutch (Cl2)

    Field Service Ver. 1.0 Nov. 2007 3. Other 3.3.7 Transport clutch (CL2) 1. Remove the Lower Feeder Unit. See P.7 2. Remove the rear cover. See P.8 3. Disconnect three connectors [1] and remove the harness from four wire saddles [2]. A0FGF2C004DA 4.

  • Page 255: Cleaning Procedure

    3. Other Field Service Ver. 1.0 Nov. 2007 Cleaning procedure NOTE • The alcohol used in this cleaning procedure is isopropyl alcohol. 3.4.1 Feed roller and pick-up roller 1. Remove the lower feeder unit. See P.7 2. Using a cleaning pad dampened with alcohol, wipe the feed roller [1] and pick-up roller [2].

  • Page 256: Troubleshooting

    Field Service Ver. 1.0 Nov. 2007 4. Jam display Troubleshooting Jam display Misfeed display • When a media misfeed occurs, a message is displayed on the control panel. PAPER JAM TRAY3 for help A0FGF4E500DA Display Misfeed location Misfeed clearing location Ref. page LCD1 LCD2 TRAY3...

  • Page 257: Sensor Layout

    4. Jam display Field Service Ver. 1.0 Nov. 2007 Sensor layout • For a system equipped with a lower feeder unit. A0FGF4C501DA Exit sensor Registration sensor (PS1)

  • Page 258: Solution

    Field Service Ver. 1.0 Nov. 2007 4. Jam display Solution 4.4.1 Initial check items • When a media misfeed occurs, first check the following initial check items. Check Item Action Does the media meet product specifications? Change the media. Change the media. Is the media curled, wavy, or damp.

  • Page 259: Misfeed At The Tray3 Media Feed Section

    4. Jam display Field Service Ver. 1.0 Nov. 2007 4.4.2 Misfeed at the tray3 media feed section A. Detection timing Type Description Detection of mis- The leading edge of media does not block the registration sensor (PS1) after the feed at tray 3 media lapse of a predetermined period of time after the media is fed from the tray 3.

  • Page 260: Misfeed At The Tray 4 Media Feed Section

    Field Service Ver. 1.0 Nov. 2007 4. Jam display 4.4.3 Misfeed at the tray 4 media feed section A. Detection timing Type Description Detection of mis- The leading edge of media does not block the registration sensor (PS1) after the feed at tray 4 media lapse of a predetermined period of time after the media is fed from the tray 4.
  • Page 261 4. Jam display Field Service Ver. 1.0 Nov. 2007 Blank Page...

  • Page 262: Duplex

    SERVICE MANUAL FIELD SERVICE Duplex 2007.11 Ver. 1.0...
  • Page 263 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 264 Field Service Ver. 1.0 Nov. 2007 CONTENTS Duplex General Product specifications ..................... 1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 Other ........................4 Disassembly/adjustment prohibited items ............4 Disassembly/assembly list (other parts) ............... 5 3.2.1 Disassembly/assembly parts list ..............
  • Page 265 Field Service Ver. 1.0 Nov. 2007 Blank Page...

  • Page 266: General

    For pagepro 5650EN 13.75 inch (W) × 5.75 inch (D) × 10 inch (H) For pagepro 4650EN Approx. 1.9 kg (4.25 lb) Weight For pagepro 5650EN Approx. 2.1 kg (4.75 lb) NOTE • These specifications are subject to change without notice.
  • Page 267 1. Product specifications Field Service Ver. 1.0 Nov. 2007 Blank Page...

  • Page 268: Maintenance

    Field Service Ver. 1.0 Nov. 2007 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) • Periodically replaced parts are not employed.

  • Page 269: Other

    3. Other Field Service Ver. 1.0 Nov. 2007 Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.

  • Page 270: Disassembly/Assembly List (Other Parts)

    Field Service Ver. 1.0 Nov. 2007 3. Other Disassembly/assembly list (other parts) 3.2.1 Disassembly/assembly parts list Section Part name Ref. page Unit Duplex unit Right cover Exterior parts Left cover Top cover Board and etc. AD control board (ADCB) Transport motor (M1) Others Cooling fan motor (FM1) P.10...

  • Page 271: Disassembly/Assembly Procedure

    3. Other Field Service Ver. 1.0 Nov. 2007 Disassembly/assembly procedure 3.3.1 Duplex unit 1. Loosen two screws [1]. A0FHF2C500DA 2. Raise the lever [1] and remove the duplex unit [2]. A0FHF2C501DA NOTE • Fit the left and right bottom claws [1] into the holes to reinstall the duplex unit.

  • Page 272: Right Cover

    Field Service Ver. 1.0 Nov. 2007 3. Other 3.3.2 Right cover 1. Remove the duplex unit. See P.6 2. Remove three screws [1], and the right cover [2]. A0FHF2C504DA 3.3.3 Left cover 1. Remove the duplex unit. See P.6 2. Remove two screws [1], and remove the left cover [2].

  • Page 273: Top Cover

    3. Other Field Service Ver. 1.0 Nov. 2007 3.3.4 Top cover 1. Remove the duplex unit. See P.6 2. Remove the left cover. See P.7 3. Remove the screw [1], and remove the top cover [2]. A0FHF2C506DA 3.3.5 AD control board (ADCB) 1.

  • Page 274: Transport Motor (M1)

    Field Service Ver. 1.0 Nov. 2007 3. Other 3.3.6 Transport motor (M1) 1. Remove the duplex unit. See P.6 2. Remove the AD control board. See P.8 3. Remove the screw [1], and remove the ground wire [2]. 4. Remove three screws [3] and the spring [4], and remove the transport motor assy [5].

  • Page 275: Cooling Fan Motor (Fm1)

    • For pagepro 4650EN 4. Remove two screws [1] and discon- nect the connector [2], and remove the cooling fan motor [3]. A0FHF2C002DA • For pagepro 5650EN 5. Remove four screws [1], and remove the transport roll assy [2]. A0FHF2C003DA...
  • Page 276 Field Service Ver. 1.0 Nov. 2007 3. Other 4. Remove four screws [1], and remove the cooling fan motor cover [2]. A0FHF2C004DA 5. Remove two screws [1] and discon- nect the connector [2], and remove the cooling fan motor [3]. A0FHF2C005DA...

  • Page 277: Cleaning Procedure

    3. Other Field Service Ver. 1.0 Nov. 2007 Cleaning procedure NOTE • The alcohol used in this cleaning procedure is isopropyl alcohol. 3.4.1 Transport rollers 1. Raise the lever [1] and open the duplex cover [2]. A0FHF2C501DA 2. Using a cleaning pad dampened with alcohol, wipe the transport rollers.

  • Page 278: Troubleshooting

    Field Service Ver. 1.0 Nov. 2007 4. Jam display Troubleshooting Jam display Misfeed display • When a media misfeed occurs, a message is displayed on the control panel. PAPER JAM DUPLEX1 for help A0FHF4E500DA Display Misfeed clearing Misfeed location Ref. page location LCD1 LCD2...

  • Page 279: Sensor Layout

    4. Jam display Field Service Ver. 1.0 Nov. 2007 Sensor layout A0FHF4C501DA Exit sensor Transport sensor (PS1) Registration sensor (PS1)

  • Page 280: Solution

    Field Service Ver. 1.0 Nov. 2007 4. Jam display Solution 4.4.1 Initial check items • When a media misfeed occurs, first make checks of the following initial check items. Check Item Action Does media meet product specifications? Change media. Change media. Is media curled, wavy, or damp.

  • Page 281: Misfeed At Duplex Option Media Feed Section

    4. Jam display Field Service Ver. 1.0 Nov. 2007 4.4.2 Misfeed at duplex option media feed section A. Detection timing Type Description Detection of mis- • Media does not turn ON the transport sensor (PS1) after the lapse of a prede- feed at duplex termined period of time after the media is fed.

  • Page 282: Misfeed At Duplex Option Media Transport Section

    Field Service Ver. 1.0 Nov. 2007 4. Jam display 4.4.3 Misfeed at duplex option media transport section A. Detection timing Type Description Media turns ON the registration sensor (PS1) before the lapse of a predetermined Detection of mis- period of time after the media turns ON the transport sensor (PS1). feed at duplex option media trans- Media does not turn ON the registration sensor (PS1) after the lapse of a prede-...
  • Page 283 4. Jam display Field Service Ver. 1.0 Nov. 2007 Blank Page...

  • Page 284: Offset Tray

    SERVICE MANUAL FIELD SERVICE Offset Tray 2007.11 Ver. 1.0...
  • Page 285 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 286 Field Service Ver. 1.0 Nov. 2007 CONTENTS Offset Tray General Product specifications ..................... 1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 Other ........................4 Disassembly/adjustment prohibited items ............4 Disassembly/assembly list (other parts) ............... 5 3.2.1 Disassembly/assembly parts list ..............
  • Page 287 Field Service Ver. 1.0 Nov. 2007 Blank Page...

  • Page 288: General

    Field Service Ver. 1.0 Nov. 2007 1. Product specifications General Product specifications A. Type Name Offset tray Installation Install at the top section of the printer Document alignment Center Media ejection system Face down B. Functions Modes Offset, Job separation C.
  • Page 289 1. Product specifications Field Service Ver. 1.0 Nov. 2007 Blank Page...

  • Page 290: Maintenance

    Field Service Ver. 1.0 Nov. 2007 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) • Periodically replaced parts are not employed.

  • Page 291: Other

    3. Other Field Service Ver. 1.0 Nov. 2007 Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.

  • Page 292: Disassembly/Assembly List (Other Parts)

    Field Service Ver. 1.0 Nov. 2007 3. Other Disassembly/assembly list (other parts) 3.2.1 Disassembly/assembly parts list Section Part name Ref. page Unit Offset tray Offset tray cover Exterior parts Top cover Front cover Board and etc. Offset tray control board (OTCB) Transport motor (M1) Others Offset motor (M2)

  • Page 293: Disassembly/Assembly Procedure

    3. Other Field Service Ver. 1.0 Nov. 2007 Disassembly/assembly procedure 3.3.1 Offset tray 1. Loosen two screws [1]. A0FJF2C501DA 2. Unlock two claws [1] and remove the offset tray [2]. A0FJF2C503DA...

  • Page 294: Offset Tray Cover

    Field Service Ver. 1.0 Nov. 2007 3. Other 3.3.2 Offset tray cover 1. Unlock the boss [1] and remove the offset tray cover [2] by moving it in the direction of the arrow. A0FJF2C005DA 3.3.3 Top cover 1. Remove two flappers [1]. A0FJF2C001DA 2.

  • Page 295: Front Cover

    3. Other Field Service Ver. 1.0 Nov. 2007 3.3.4 Front cover 1. Remove the top cover. See P.7 2. Remove three screws [1], and remove the front cover [2]. A0FJF2C506DA 3.3.5 Offset tray control board (OTCB) 1. Remove the top cover. See P.7 2.

  • Page 296: Transport Motor (M1)

    Field Service Ver. 1.0 Nov. 2007 3. Other 4. Remove the screw [1], and remove the offset tray control board [2]. A0FJF2C004DA 3.3.6 Transport motor (M1) 1. Remove the top cover. See P.7 2. Disconnect the connector [1] and remove two screws [2], and remove the transport motor [3].

  • Page 297: Exit Tray Route Change Solenoid (Sd1)

    3. Other Field Service Ver. 1.0 Nov. 2007 3.3.8 Exit tray route change solenoid (SD1) 1. Remove the top cover. See P.7 2. Remove the front cover. See P.8 3. Remove the offset tray control board. See P.8 4. Remove the offset motor. See P.9 5.

  • Page 298: Cleaning Procedure

    Field Service Ver. 1.0 Nov. 2007 3. Other Cleaning procedure NOTE • The alcohol used in this cleaning procedure is isopropyl alcohol. 3.4.1 Media feed rollers 1. Open the offset tray cover [1]. A0FJF2C500DA 2. Using a cleaning pad dampened with alcohol, wipe the media feed rollers.
  • Page 299 3. Other Field Service Ver. 1.0 Nov. 2007 Blank Page...

  • Page 300: Troubleshooting

    Field Service Ver. 1.0 Nov. 2007 4. Jam display Troubleshooting Jam display Misfeed display • When a media misfeed occurs, a message is displayed on the control panel. PAPER JAM SUB EXIT for help A0FJF4E500DA Display Misfeed location Misfeed clearing location Ref. page LCD1 LCD2 PAPER JAM SUB EXIT...

  • Page 301: Sensor Layout

    4. Jam display Field Service Ver. 1.0 Nov. 2007 Sensor layout A0FJF4C501DA Exit sensor Offset tray exit sensor (PS1)

  • Page 302: Solution

    Field Service Ver. 1.0 Nov. 2007 4. Jam display Solution 4.4.1 Initial check items • When a media misfeed occurs, first make checks of the following initial check items. Check Item Action Does media meet product specifications? Change media. Change media. Is media curled, wavy, or damp.

  • Page 303: Misfeed At Offset Tray Media Transport Section

    4. Jam display Field Service Ver. 1.0 Nov. 2007 4.4.2 Misfeed at offset tray media transport section A. Detection timing Type Description Media does not turn ON the offset tray exit sensor (PS1) after the lapse of a pre- determined period of time after the media turns ON the exit sensor located in the Transport section main body.
  • Page 304 © 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to DDA0DX-A-FE1 DDA0DX-A-FE1 avoid disclosure of confidential information.

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