Panasonic WV-SF330 Series Operating Instructions Manual page 215

Symptom
The alarm occurrence
indication button, the [AUX]
buttons* and the SD
1
recording status indicator*
the "Live" page* do not
1
display the current status in
real time.
*1
SW355 SW355 SW352 SW352
SF346 SF346 SF342 SF342 SF335 SF335
SW316L SW316L SW316 SW316 SP306 SP306
SP305 SP305 SP302 SP302 NP502 NP502
*2
SW355 SW355 SW352 SW352
SF346 SF346 SF342 SF342 SF335 SF335
SW316L SW316L SW316 SW316 SP306 SP306
SP305 SP305 SP302 SP302 SW155 SW155
SW152 SW152 NP502 NP502 SW115 SW115
No image is displayed on the
"Live" page.
Shortcut icon of the camera is
not displayed on "My Network
Places" of the PC.
Cannot download the log list.
SW355 SW355 SW352 SW352 SF346 SF346
SF342 SF342 SF335 SF335 SW316L SW316L
SW316 SW316 SP306 SP306 SP305 SP305
SP302 SP302 SW155 SW155 SW152 SW152
NP502 NP502 SW115 SW115
Images are not displayed or
not refreshed smoothly.
No indicator lights.
•
Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View 4S" is installed.
on
2
•
Is "Real time" selected for "Alarm status update
mode"?
•
Press the [F5] key on the keyboard of the PC or click
the [Live] button.
•
Is the Windows component of UPnP added?
Add the component to the PC in use.
•
Download of files using Internet Explorer may be
disabled.
Click "Internet Options..." on the [Tools] menu of
Internet Explorer, and [Security] tab. Then, click the
[Custom Level...] button to open the "Security
Setting" window. Under "Downloads", select
"Enable" for "Automatic prompting for file
downloads" (except Internet Explorer 9). Click the
[OK] button. The warning window will be displayed.
Click the [Yes] button.
•
Delete temporary internet files as follows.
1.
Select "Internet Options..." under "Tools" on the
menu bar of Internet Explorer. The "Internet
Options" window will be displayed.
2.
Click the [Delete Files...] button in the
"Temporary Internet Files" section on the
[General] tab.
•
The firewall function of the anti-virus software may
be filtering the port of the camera.
Exclude the port number of the camera from the list
of the port numbers to be filtered by the anti-virus
software.
•
Is "Off" selected for "Indicator" on the "Basic" page?
Select "On" for "Indicator".
Cause/solution
21 Troubleshooting
Reference pages
4
48
12
167
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48
Operating Instructions 215