Forwarding Calls; Manual Call Forwarding; System Forwarding - Mitel 8528 User Manual

Forwarding Calls

You can use Manual Call Forwarding or System Forwarding to forward calls.

Manual Call Forwarding

The following table describes Manual Call Forwarding options.
Call Forward Feature
Call Forward All Calls
Call Forward if no
Answer
Call Forward If Busy
Call Forward If No
Answer/Busy
To use Manual Call Forwarding:
1. Press the Fwd button or dial the Manual Call Forwarding feature code from the table
2. Enter the extension number or press the Outgoing button, and then dial the phone
To cancel a Manual Call Forwarding request:
Do one of the following:


System Forwarding

You can use System Forwarding to route calls based on the type of call and the idle or busy
status of your telephone. You cannot program the System Forward destination. You can only
turn it on or off. Contact your system administrator for more information.
To turn System Forwarding on or off:
Mitel ® 8528 Telephone User Guide – Issue 3, February 2011
All incoming calls are forwarded.
All incoming calls are forwarded if not answered.
(The timer is set by the system administrator.)
When your telephone is busy, all incoming calls
are forwarded without ringing.
All incoming calls are forwarded if your telephone
is busy, or if you do not answer.
above. ENTER FORWARD DEST appears.
number. FWD ALL CALLS TO <number> appears.
Press the Fwd button, and then press
CALL FORWARD CANCELED appears.
Dial 354 to turn System Forwarding on. SYSTEM FORWARD ON appears. Dial 354
again to turn System Forwarding off.
Description
(Speaker), or lift and replace the handset. ANY
Call Features
Code
355
356
357
358
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