Transferring Calls To Other Extensions; Transferring Calls To An External Number; Placing Conference Calls; Forwarding Calls - Mitel MIVOICE OFFICE 250 User Manual

4. Press # to return a call or redial the number listed.

3.8.12 Transferring calls to other extensions

Cold transfer:
1. While on the call, press the
2. Enter the extension number and hang up.
Warm transfer:
1. Press the
2. Dial the extension, advise of the transfer then hang up to release the call.
To cancel a transfer in progress:
 If you have misdialed the number and need to pull the call back, press the
button to cancel.

If you need to pull back a call that is already ringing at the set, press the
to cancel the transfer and press the Call key to bring the call back.

3.8.13 Transferring calls to an external number

Using the Transfer button
While on the call, press the
Hang up to release the call.

Local: 9-306-XXX-XXXX

Long Distance: 9-1-XXX-XXX-XXXX

3.8.14 Placing conference calls

1. While on the first call, press the Conf key to place the call on hold. Dial the extension or
external number you wish to conference with. (Remember to dial 9 if external) thus
placing a call to the next conference party.
2. After the party answers, press the Conf key to place the call on hold. If necessary,
repeat this step to add the remaining parties.
3. Press the Conf key again to start the conference. CNF IN PROGRESS appears.
To cancel a conference call in progress:
1. Select the Call key that is blinking on hold. The call is now presented back to you.

3.8.15 Forwarding calls

To activate:
1. Press the Forward key.
2. Enter the extension you want your calls forwarded to. (To forward calls to Voice Mail,
enter 2500 or put your phone in DND).
To deactivate:
1. Press the Forward key, followed by # or take your phone off DND.
button.
button.
button, dial 9 followed by the area code and number.
button
13