AT&T E2562 User Manual page 41

ATT-2562CIB-d4.qxd 12/29/2003
Appendix
In case of difficulty
Incomplete
messages
Difficulty hear-
ing messages
System does
not answer
after correct
number of rings
System does
not respond
to remote
commands
Announcement
message is not
clear
On/Off button
is flashing
6:26 PM Page 39
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after 4 minutes.
• If the caller pauses for more than 7 seconds, the system stops
recording and disconnects the call.
• If the system's memory becomes full during a message, the system
stops recording and disconnects the call.
^
• Press to increase speaker volume.
• Make sure that the answering system is on.
• If Toll Saver is activated, the number of rings changes to two when
you have new messages waiting (see page 29).
• In some cases, the system may be affected by the ringing system
used by the local telephone company.
• If the memory is full or the system is off, the system will answer after
10 rings.
• Be sure to enter your Remote Access Code correctly (see pages 32-33).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the Remote Access Code
while your announcement is playing. Try waiting until the announce-
ment is over before entering the code.
• There may be noise or interference on the phone line you are using.
Press dial-pad buttons firmly.
• When you record your announcement, make sure you speak in a
normal tone of voice, about 9 inches from the base.
• Make sure there is no "background" noise (TV, music, etc.) while you
are recording.
• The On/Off button on the base flashes when one mailbox is turned
off. To stop the flashing, press ON/OFF, then set both mailboxes to
"On" (see page 24).
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