Problems Possible Solutions; Problem 1; Problem 2; Problem 3 - RIKA INDUO Operating Manual

14. PROBLEMS POSSIBLE SOLUTIONS

Problem 1

Fire burns with weak, orange flame. Pellets heap up in fire trough, window
sooted up.
Cause(s) pellet operation
Insufficient combustion air
Q
Poor chimney draught
Q
Stove is sooted over inside
Q
Cause(s) log operation
Poor chimney draught
Q
Too much fuel
Q
Damp wood
Q
Incorrect heating up
Q
Stove is sooted over inside
Q
Possible solutions pellet operation
Remove any ash or clinker from the fire trough that may block the air inlets.
Q
If possible swap to better pellet quality (see CLEANING AND MAINTENANCE)
Check whether flue gas pipes are blocked with ash (see CLEANING AND
Q
MAINTENANCE).
Check whether the suction nozzles and air inlet pipe or flue tube are blocked.
Q
Check door and cleaning cover seals for leaks (see
Q
MAINTENANCE)
Clean blower impeller (see CLEANING AND MAINTENANCE)
Q
Have service performed by authorised specialist company.
Q
Every glass plate must be cleaned from time to time (depending on use)
Q
with glass cleaner.
Possible solutions log operation
Use dry wood and correct fuel amounts (see BRIEF INFORMATION ON FUEL
Q
- LOGS)

Problem 2

Stove smells strongly and / or fumes are emitted
Cause(s) pellet / log operation
Burning-in phase (taking into service)
Q
Stove has accumulated dust and/or dirt
Q
Possible solutions pellet / log operation
Wait to end of burning-in phase and vent sufficiently
Q
Suction off any dust deposits from the convection air openings at regular
Q
intervals

Problem 3

Flue gas discharge when wood is added and during heating phase.
Cause(s) pellet / log operation
Combustion chamber door opened too fast
Q
Too much ash in combustion chamber
Q
Adding logs to snappy
Q
Chimney draught too low
Q
Flue pipe connection leaks
Q
Logs combustion still running (visible flame)
Q
CLEANING AND
Inspection openings leak
Q
Possible solutions pellet / log operation
open the combustion chamber door moderate
Q
regular cleaning of combustion chamber (vacuum)
Q
Adding logs carefully
Q
Check chimney
Q
Check connections and if necessary re-seal
Q
Add logs after flame is gone (display: „please add logs")
Q
Check seals and replace (fire door, plaster cover, ..)
Q
Note
Please note that checks on the control system and wiring ma only be
performed in unit switched dead. Any repairs may only be performed by
trained specialists.
Tip
If a malfunction message occurs, the cause must first be remedied; the unit
can be put back into operation by acknowledging the malfunction at the touch
display.