Table of Contents
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WI-FI MAINTENANCE AND TROUBLESHOOTING
DISABLING THE WI-FI RADIO
To turn off the Wi-Fi radio on the Home Comfort
Control, enter the setup menu as described in the
Setup Menu section on pages 36-40 . Change the
setting for Turn Off WiFi Radio to Yes and then press
[DONE] . This will turn off the Wi-Fi radio, but maintain
all network settings . To turn the Wi-Fi radio back on
simply enter the setup menu and change the setting for
Turn Off WiFi Radio to No and then press [DONE] .
34
TROUBLESHOOTING WI-FI CONNECTION
The Wi-Fi connection status is communicated through
the use of the radio strength indicator and the message
center . The table on page 35 describes the various
statuses and the corresponding message and radio bar
display .
WI-FI MAINTENANCE AND TROUBLESHOOTING
Wi-Fi connection status
Radio status indicator
Normal Operation .
Wi-Fi signal strength is indicated
by the appropriate number of bars .
The Home Comfort Control Wi-Fi settings have not
The frame is displayed and the bars cycle
been entered . Refer to Wi-Fi Setup on pages 7-8
from 0 to 4 .
for instructions for entering the Wi-Fi settings .
The Home Comfort Control cannot connect to the
The frame and all bars
Wi-Fi router . Verify that the router is functioning
flash on and off .
properly .
Indicates the Home Comfort Control was not
The display will alternate between displaying the
configured properly when connecting to the router .
frame and all bars .
Confirm there is no IP conflict and repeat Wi-Fi
setup . Note: If the Home Comfort Control is
configured to work with an Aprilaire account, this
indicates that the Home Comfort Control cannot
connect to the Aprilaire Cloud . Confirm that the
internet connection is working .
There is an internal error with the Home Comfort
The frame will flash on and off .
Control Wi-Fi radio . The Home Comfort Control
will continue to control the HVAC and indoor air
quality control equipment, but will not be able to
connect to Wi-Fi . Contact an HVAC professional
for repair .
Wi-Fi radio turned off . Refer to the Setup Menu
Not displayed .
section for information about turning the Wi-Fi
module on .
Message Center
No corresponding message
Displays the SSID of the Home
Comfort Control . Note: The
SSID will be used to identify
the Home Comfort Control
when using a smart device
to connect the Home Comfort
Control to your Wi-Fi router .
WiFi Connection Lost
Internet Connection Lost
Radio Error
WiFi Turned Off
35
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Table of Contents
Troubleshooting
