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WI-FI MAINTENANCE AND TROUBLESHOOTING
CLEARING ROUTER SETTINGS
If you purchase a new Wi-Fi router or change the security settings on your existing router,
the router settings in the thermostat need to be cleared so the new Wi-Fi router settings can
be entered. To do this, enter the Wi-Fi settings menu (Menu > Settings > Wi-Fi) Then select
Disconnect This will remove all the previous Wi-Fi connection settings Refer to the Wi-Fi Quick
Start Guide for instructions on connecting the thermostat to your Wi-Fi network NOTE: Clearing
the router settings will not remove the thermostat from your user account See Removing the
Thermostat from a User Account below
REMOVING THE THERMOSTAT FROM A USER ACCOUNT
The thermostat can only be registered to one account If you need to remove the thermostat
from an existing account so it can be registered to a new account, it can be done at the
thermostat This may need to be done for instance if you have purchased a home with the
thermostat and need to remove the thermostat from the previous owner's account and register
it to your account. To do this, enter the Advanced Wi-Fi settings menu (Menu > Settings > Wi-Fi
> Advanced) Then select Unregister This will remove the thermostat from any account that it
is currently registered to Refer to the Wi-Fi Quick Start Guide for instructions on registering the
thermostat to a new account
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DISABLING THE WI-FI RADIO
To turn off the Wi-Fi radio on the thermostat, enter the Advanced Wi-Fi Settings menu (Menu >
Settings > Wi-Fi > Advanced > Wi-Fi ON/OFF) Then select OFF and press SELECT This will turn off
the Wi-Fi radio, but maintain all network settings. To turn the Wi-Fi radio back on simply enter the
Advanced Wi-Fi Settings menu and change the setting to ON and press SELECT
TROUBLESHOOTING WI-FI CONNECTION
The Wi-Fi connection status is communicated through the use of the radio strength indicator on
the Wi-Fi Settings menu (Menu > Settings > Wi-Fi)
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