If You Lose Your Keys - Toyota Avensis Owner's Manual

5-2. Steps to take in an emergency

If you lose your keys

New genuine Toyota keys can be made by any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional. For vehicles with smart entry & start system, bring the other
keys and the key number stamped on your key number plate. For
vehicles without smart entry & start system, bring a master key and
the key number stamped on the key number plate.
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