Toyota Avensis Owner's Manual page 618

5-1. Essential information
NOTICE
 To prevent damaging the vehicle when towing using a wheel-lift type
truck
 Vehicles with smart entry & start system: Do not tow the vehicle from the
rear when the "ENGINE START STOP" switch is OFF. The steering lock
mechanism is not strong enough to hold the front wheels straight.
 Vehicles without smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the "LOCK" position or the key is
removed. The steering lock mechanism is not strong enough to hold the
front wheels straight.
 When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
 To prevent body damage when towing with a sling type truck
Do not tow with a sling-type truck, either from the front or rear.
 To prevent damaging the vehicle when using a flatbed truck
 Do not drive over the wheel chocks, as doing so may damage the tires.
 When lashing the front tires, do not tie down the vehicle over any parts
other than the tires (do not use parts such as the suspension).
 To avoid serious damage to your vehicle (vehicles with a Multidrive or
automatic transmission)
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Do not use the rear emergency towing
hook.