Mercedes-Benz C-Class Operator's Manual page 357

!
When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!
Shift the automatic transmission to N and
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P, which
could damage the transmission.
!
Do not tow with sling-type equipment. This
could damage the vehicle.
!
The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
N, have the vehicle transported on a transporter
or trailer.
The battery must be connected and charged.
Otherwise, you:
cannot turn the SmartKey to position 2 in the
R
ignition lock
cannot release the electric parking brake
R
cannot shift the automatic transmission to
R
position N
Disarm the automatic locking feature before the
vehicle is towed ( page 89). You could other-
Y
wise be locked out when pushing or towing the
vehicle.
PLUG-IN HYBRID vehicles:
PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if:
the multifunction display is not working or
R
the á Towing Not Permitted See
R
Operator's Manual
multifunction display
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m) and must not
exceed a towing speed of 6 mph (10 km/h). For
message appears in the
Towing and tow-starting
longer distances, have the vehicle loaded and
transported.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
Remove the towing eye from the vehicle tool
X
kit ( page 343).
Y
Press the mark on cover : inwards and
X
remove.
Screw in the towing eye clockwise as far as it
X
will go and tighten it.
Removing the towing eye
Unscrew and remove the towing eye.
X
Attach cover : to the bumper and press until
X
it engages.
Put the towing eye back into the vehicle tool
X
kit.
Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be towed
with the rear axle raised.
PLUG-IN HYBRID vehicles: towing the vehicle
away with the rear axle raised should only be
carried out by professional recovery companies.
355
Z