Metrologic MS9500 Voyager Series Installation And User Manual page 33

Troubleshooting Guide (continued)
Symptoms
Power-up OK and
scans OK ,but
does not
communicate
properly to the host
Power-up OK and
scans OK ,but
does not
communicate
properly to the host
Power-up OK and
scans OK ,but
does not
communicate
properly to the host
The host is
receiving data but
the data does not
look correct
Characters are
being dropped
Possible Causes
Com port at the host is not
working or configured
properly
Cable not connected to the
proper com port
Cable not connected to the
proper com port
The scanner and host may
not be configured for the
same interface parameters
Inter-character delay
needs to be added to the
transmitted output
Solution
Check to make sure that the baud
rate and parity of the scanner and
the communication port match and
the program is looking for "RS-232"
data
Check to make sure that the baud
rate and parity of the scanner and
the communication port match and
the program is looking for "RS-232"
data
Check to make sure that the baud
rate and parity of the scanner and
the communication port match and
the program is looking for "RS-232"
data
Check that the scanner and the host
are configured for the same
interface parameters
Add some inter-character delay to
the transmitted output by using the
MetroSelect Programming Guide
MLPN 2407
28