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User's Guide
Cannot Send Faxes at a Specified Time
Set the date and the time correctly on the control panel.
Related Information
"Sending Faxes at a Specified Time (Send Fax Later)" on page 107
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"System Administration" on page 32
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Cannot Receive Faxes
❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏ 100 received documents have been saved in the inbox.
❏ The printer's memory is full (100%).
Related Information
"Fax Settings" on page 35
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"Cannot Send or Receive Faxes" on page 191
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"Memory Full Error Occurs" on page 193
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Memory Full Error Occurs
❏ If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
❏ If the printer has been set to save received faxes on a memory device, connect the device, in which you have
created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the
printer's memory. Make sure that the device has enough available memory and is not write protected.
❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or divide
your originals into two or more to send them in several batches.
❏ If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may
occur. Clear the printer problem, and then contact the sender and ask them to send the fax again.
Related Information
"Saving Received Faxes in the Inbox" on page 113
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"Saving Received Faxes on a Computer" on page 114
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"Saving Received Faxes in an External Memory Device" on page 114
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"Sending Many Pages of a Monochrome Document (Direct Send)" on page 108
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"Removing Jammed Paper" on page 170
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Solving Problems
193
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