Epson WF-2630 User Manual
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WF-2630 User's Guide

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Summary of Contents for Epson WF-2630

  • Page 1 WF-2630 User's Guide...
  • Page 3: Table Of Contents

    Changing the Eco Settings ......................22 Changing the Sleep Timer Settings ....................23 Changing the Power Off Timer Settings ..................24 Epson Connect Solutions for Smartphones, Tablets, and More ............25 Using Epson Email Print ....................... 25 Using the Epson iPrint Mobile App ....................26 Using Epson Remote Print ......................
  • Page 4 Loading Paper ............................40 Loading Paper for Documents ......................40 Paper Loading Capacity ........................42 Available Epson Papers ........................43 Borderless Paper Type Compatibility ....................45 Paper or Media Type Settings ......................46 Selecting the Paper Settings - Control Panel ..................47 Paper Source Settings........................
  • Page 5 Starting a Scan Using the Product Control Panel ................85 Changing Default Scan Button Settings ..................87 Starting a Scan Using the Epson Scan Icon .................. 87 Starting a Scan from a Scanning Program..................89 Selecting Epson Scan Settings ......................91 Scan Modes...........................
  • Page 6 Selecting a Scan Area - Office Mode ..................95 Available Image Adjustments - Office Mode ................98 Scanning in Professional Mode ..................... 99 Available Document Source Settings - Professional Mode ............. 102 Available Image Types - Professional Mode ................102 Selecting a Scan Area - Professional Mode ................
  • Page 7 Checking Cartridge Status on the LCD Screen................162 Checking Cartridge Status with Windows ..................163 Checking Cartridge Status with OS X ..................166 Purchase Epson Ink Cartridges......................167 Ink Cartridge Part Numbers ......................167 Removing and Installing Ink Cartridges.................... 168 Printing with Black Ink and Expended Color Cartridges ..............
  • Page 8 Print Head Nozzle Check......................177 Checking the Nozzles Using the Product Control Panel ............177 Checking the Nozzles Using a Computer Utility ..............180 Print Head Cleaning ........................183 Cleaning the Print Head Using the Product Control Panel ............183 Cleaning the Print Head Using a Computer Utility..............
  • Page 9 Incorrect Colors ........................... 224 Solving Scanning Problems ......................224 Scanning Software Does Not Operate Correctly ................. 225 Cannot Start Epson Scan ......................225 Solving Scanned Image Quality Problems ..................226 Image Consists of a Few Dots Only..................... 227 Line of Dots Appears in All Scanned Images................227 Straight Lines in an Image Appear Crooked ................
  • Page 10 Ripple Patterns Appear in an Image .................... 229 Scanned Image Colors Do Not Match Original Colors..............229 Scan Area is Not Adjustable in Thumbnail Preview ..............230 Scanned Image Edges are Cropped ................... 230 Solving Faxing Problems........................230 Cannot Send or Receive Faxes ....................230 Cannot Receive Faxes with a Telephone Connected to Your Product ........
  • Page 11 Software Notice..........................251 Trademarks ............................254 Copyright Notice..........................254 libTIFF Software Acknowledgment....................255 A Note Concerning Responsible Use of Copyrighted Materials........... 255 Default Delay Times for Power Management for Epson Products ..........256 Copyright Attribution ........................256...
  • Page 13: Wf-2630 User's Guide

    WF-2630 User's Guide Welcome to the WF-2630 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 14: Product Basics

    See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings.
  • Page 15: Status Icons

    power button and light home button Redial/Pause button Stop/Reset button The LCD screen The arrow buttons and the OK button back button The numeric keypad Contacts button B&W button Color button Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status.
  • Page 16: Entering Characters On The Lcd Screen

    Icons Description Simple AP and Wi-Fi Direct modes are disabled An Eco Mode setting is enabled Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. •...
  • Page 17: Turning Off Control Panel Sounds

    You see a screen like this: 2. Press the down arrow button, select Common Settings, and press the OK button. 3. Press the down arrow button, select Language, and press the OK button. 4. Select a language and press the OK button. Parent topic: Using the Control Panel Turning Off Control Panel Sounds...
  • Page 18: Product Parts Locations

    You see a screen like this: 2. Press the down arrow button, select Common Settings, and press the OK button. 3. Select LCD Contrast and press the OK button. 4. Press the up or down arrow button to adjust the screen contrast. 5.
  • Page 19: Product Parts - Top And Front

    Product Parts - Top and Front Edge guide Sheet feeder Paper support Feeder guard Output tray...
  • Page 20 ADF cover Automatic Document Feeder (ADF) ADF edge guide ADF output tray...
  • Page 21: Product Parts - Inside

    Document cover Scanner glass Control panel Parent topic: Product Parts Locations Product Parts - Inside Scanner unit Ink cartridge holder Parent topic: Product Parts Locations...
  • Page 22: Product Parts - Back

    Product Parts - Back AC inlet USB port LINE port EXT port Parent topic: Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
  • Page 23: Changing The Sleep Timer Settings

    Note: The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the up or down arrow button, select Eco Mode, and press the OK button. You see a screen like this: 2.
  • Page 24: Changing The Power Off Timer Settings

    You see a screen like this: 4. Use the numeric keypad to enter the number of minutes. 5. Press the left or right arrow buttons to move the cursor as necessary. 6. Press the OK button. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time.
  • Page 25: Epson Connect Solutions For Smartphones, Tablets, And More

    Using AirPrint Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
  • Page 26: Using The Epson Iprint Mobile App

    Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
  • Page 27: Using Airprint

    Epson Connect. 3. After registering, sign in to the Epson Connect web page with the email address and password you selected. 4. Select Destination List for Scan to Cloud.
  • Page 28: Using Google Cloud Print

    Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. Set up your Epson product for network printing as described in this manual. See the link below.
  • Page 29: Wi-Fi Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
  • Page 30: Selecting Wireless Network Settings From The Control Panel

    The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 31 4. Enter your wireless password using the numeric keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To enter letters or symbols, press the buttons on the numeric keypad to scroll through characters. •...
  • Page 32: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.
  • Page 33: Enabling Wi-Fi Direct Mode

    Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and a computer or other devices without a wireless router or access point. 1. Press the up or down arrow button, select Wi-Fi Setup, and press the OK button. You see this screen: 2.
  • Page 34 6. Enter a Wi-Fi Direct password using the numeric keypad. Note: Your password must be at least 8 and no more than 22 characters long. • To enter letters or symbols, press the buttons on the numeric keypad repeatedly to scroll through characters.
  • Page 35: Wi-Fi Protected Setup (Wps)

    You see the connection symbol on the LCD screen and should be able to print directly to your product from your computer or device. Note: If the connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode is not enabled.
  • Page 36: Printing A Network Status Sheet

    2. Press the down arrow button, select Push Button Setup (WPS), and press the OK button. 3. Follow the instructions on the LCD screen to complete WPS setup. 4. Press the back button to return to the Home screen. If the network connection is successful, the Wi-Fi icon appears in the upper-right corner of the LCD screen.
  • Page 37: Changing Or Updating Network Connections

    You see a screen like this: 5. Press the up arrow button to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
  • Page 38: Changing A Usb Connection To A Wi-Fi Connection

    • If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable connected to your product. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 39: Disabling Wi-Fi Features

    Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the up or down arrow button, select Wi-Fi Setup, and press the OK button.
  • Page 40: Loading Paper

    Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper for Documents Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Selecting the Paper Settings - Control Panel Loading Paper for Documents You can print documents on a variety of paper types and sizes.
  • Page 41 3. Slide the edge guide to the left. 4. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 42: Paper Loading Capacity

    5. Slide the edge guide against the paper, but not too tightly. 6. Flip the feeder guard back. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. •...
  • Page 43: Available Epson Papers

    ) paper weight. Do not load paper above the arrow mark inside the edge guide. ** For two-sided printing, load up to 30 sheets. Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales).
  • Page 44 S041062 [216 × 279 mm]) Legal (8.5 × 14 inches S041067 [216 × 356 mm]) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
  • Page 45: Borderless Paper Type Compatibility

    • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided • Epson Ultra Premium Presentation Paper Matte • Epson Brochure & Flyer Paper Matte Double-sided • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy •...
  • Page 46: Paper Or Media Type Settings

    Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
  • Page 47: Selecting The Paper Settings - Control Panel

    Selecting the Paper Settings - Control Panel You can change the default paper size and paper type using the control panel on the product. 1. Press the up or down arrow button, select Setup, and press the OK button. 2. Select Paper Setup and press the OK button. 3.
  • Page 48: Selecting Universal Print Settings

    Selecting Universal Print Settings You can change the default universal print settings using the product control panel. 1. Press the up or down arrow buttons, select Setup, and press the OK button. You see this screen: 2. Press the down arrow button, select Universal Print Settings, and press the OK button. You see this screen: 3.
  • Page 49 Universal Print Available Description Settings option settings Top Offset — Adjusts the top or left margin. Left Offset Skip Blank Page Select On to skip blank pages automatically. Parent topic: Selecting Universal Print Settings...
  • Page 50: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
  • Page 51: Placing Originals In The Automatic Document Feeder

    Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF).You can also use the ADF to scan both sides of a 2-sided document. Make sure the originals meet the Automatic Document Feeder specifications before loading them.
  • Page 52 2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the LCD screen appears.
  • Page 53 4. Slide the ADF edge guide against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing...
  • Page 54: Copying

    Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
  • Page 55: Paper Size Settings - Copying

    Note: To cancel printing, press the Stop/Reset button or select Cancel. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Paper Size Settings - Copying Copying Options Related topics Loading Paper Placing Originals on the Product Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded.
  • Page 56 Copying option Available settings Description Layout With Border Leaves a small margin around the image or document Borderless Expands the image to the edge of the paper (slight cropping may occur) 2-up Copies multiple page documents onto one sheet. After selecting either one of these options, select Settings and change the Document Orientation setting if necessary.
  • Page 57: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 58 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. 5.
  • Page 59: Print Quality Options - Windows

    7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9.
  • Page 60: Multi-Page Printing Options - Windows

    Standard For everyday text and image printing. High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
  • Page 61: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 62 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
  • Page 63: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
  • Page 64: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 65: Header/Footer Settings - Windows

    Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
  • Page 66: Selecting A Printing Preset - Windows

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
  • Page 67: Selecting Extended Settings - Windows

    2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.
  • Page 68: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.
  • Page 69: Printing Your Document Or Photo - Windows

    Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
  • Page 70: Checking Print Status - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status.
  • Page 71: Selecting Default Print Settings - Windows

    Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
  • Page 72: Changing The Language Of The Printer Software Screens

    Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window.
  • Page 73: Changing Automatic Update Options

    Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.
  • Page 74: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
  • Page 75 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 76 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 77: Print Quality Options - Os X

    9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
  • Page 78: Selecting Page Setup Settings - Os X

    Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X...
  • Page 79: Selecting Print Layout Options - Os X

    Parent topic: Printing with OS X Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
  • Page 80: Color Matching And Color Options - Os X

    1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu.
  • Page 81: Selecting Printing Preferences - Os X

    Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.
  • Page 82: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
  • Page 83: Printing Your Document Or Photo - Os X

    Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X...
  • Page 84: Cancelling Printing Using A Product Button

    You see the print status window: 2. Select the following options as necessary: OS X 10.6/10.7: • To cancel printing, click the print job and click the Delete icon. • To pause a print job, click the print job and click the Hold icon. To resume a print job, click the print job marked "Hold"...
  • Page 85: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 86 3. Press the up or down arrow buttons to select a scan option and press the OK button. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer saves your scan as a JPEG file to your computer or as an image capture in OS X.
  • Page 87: Changing Default Scan Button Settings

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software.
  • Page 88 To download Epson Scan, visit Epson's driver download site (U.S. downloads Canadian downloads). You see an Epson Scan window like this: Parent topic: Starting a Scan...
  • Page 89: Starting A Scan From A Scanning Program

    Placing Originals on the Product Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
  • Page 90 You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...
  • Page 91: Selecting Epson Scan Settings

    You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window:...
  • Page 92: Scanning In Office Mode

    Selecting Epson Scan Settings Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 93 You see this window: 2. Select the Document Source setting indicating where you placed your original. 3. Select the Size and Orientation settings that match your original.
  • Page 94: Available Document Source Settings - Office Mode

    13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 95: Selecting A Scan Area - Office Mode

    Selects the Automatic Document Feeder as the location where the originals are placed on your product for scanning. Auto Detect Automatically detects where the originals are placed on your product for scanning. Parent topic: Scanning in Office Mode Selecting a Scan Area - Office Mode You can select a specific area in your preview image to include in your scanned image.
  • Page 96 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
  • Page 97 • To delete a marquee, click the marquee, then click the Delete Marquee icon. • To rotate your original in your scan, click one of the Rotate icons. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode...
  • Page 98: Available Image Adjustments - Office Mode

    Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode. Not all adjustment settings may be available, depending on other settings you have chosen. Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments beneath the checkbox.
  • Page 99: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program.
  • Page 100 You see this window:...
  • Page 101 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 102: Available Document Source Settings - Professional Mode

    Scanning in Office Mode Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
  • Page 103 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
  • Page 104 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
  • Page 105: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 106 Click the image adjustment icon to access additional settings. Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones.
  • Page 107: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 108 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
  • Page 109 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. You see this window: 5. Name the custom size, enter the size, click Save, and click OK. Then adjust the marquee on the preview image.
  • Page 110: Image Preview Guidelines

    Epson Scan. Follow these guidelines to determine the resolution setting you need: • You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting.
  • Page 111 • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
  • Page 112: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
  • Page 113 5. Choose any of the optional settings you want to use by selecting their checkboxes. 6. Click OK. If you selected PDF or Multi-TIFF as the Type setting, you see this window after Epson Scan scans your document: 7. Choose one of the following options: •...
  • Page 114: Available Scanned File Types And Optional Settings

    Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety of scanned file types and optional settings on the File Save Settings window in Epson Scan.
  • Page 115: Scanning With Os X Using Image Capture

    With OS X, you can scan with your product using an image-editing application such as Image Capture. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
  • Page 116 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
  • Page 117: Available Scan Settings - Os X Image Capture

    Your scanned file is saved in the folder you selected. Available Scan Settings - OS X Image Capture Parent topic: Scanning Related topics Placing Originals on the Product Available Scan Settings - OS X Image Capture You can select these scan settings in your imaging editing application for OS X, if available. Image Correction Provides a graphical interface for adjusting brightness, tint, temperature, and saturation.
  • Page 118: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 119 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 120 ISDN connection ISDN wall jack Terminal adapter or ISDN router...
  • Page 121 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
  • Page 122 Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
  • Page 123: Setting Up Fax Features

    Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
  • Page 124: Selecting The Date And Time

    Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1.
  • Page 125: Using The Fax Setup Wizard

    You see a screen like this: 5. Select the date format you want to use. 6. Use the numeric keypad to enter the current date and press the OK button . 7. Select the time format you want to use and press the OK button. 8.
  • Page 126 2. Press the up or down arrow button, select Setup, and press the OK button. 3. Select Fax Settings and press the OK button. You see this screen: 4. Select Fax Setting Wizard and press the OK button. 5. Press the up arrow button to start setting up your fax settings. 6.
  • Page 127 • If you did not connect an external telephone or answering machine, press the down arrow button and go to step 11. 10. Do one of the following: • If you connected an external telephone or answering machine to the product's EXT port, press the up arrow button to receive faxes manually or press the down arrow to receive them automatically.
  • Page 128: Selecting The Line Type

    Selecting the Line Type If you connect the product to a PBX (Private Branch Exchange) phone system or terminal adapter, you must change the product's line type. PBX is used in office environments where an external access code such as “9” must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched Telephone Network), which is a standard phone line, similar to the one in your home.
  • Page 129: Setting The Number Of Rings To Answer

    You see this screen: 7. Select Use and press the OK button. 8. To select an access code number (9 for example), use the numeric keypad to enter the code number and press the OK button. Parent topic: Setting Up Fax Features Using the Product Control Panel Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
  • Page 130: Selecting Advanced Fax Settings

    6. Select the number of rings and press the OK button. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: The answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
  • Page 131: Receive Settings - Fax

    Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you transmit and receive faxes. Medium(14,400bps) Slow(9,600bps) Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM)—color faxes cannot be sent or received.
  • Page 132: Security Settings - Fax

    Setting Options Description Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so your Triple product can receive faxes on the correct number of...
  • Page 133: Printing Fax Reports

    Printing Fax Reports You can select from several fax reports to print whenever necessary. You can also have the fax log printed automatically by selecting Setup > Fax Settings > Output Settings > Fax Log Auto Print. 1. Press the home button, if necessary.
  • Page 134: Setting Up Fax Features Using The Fax Utility - Windows

    1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
  • Page 135: Setting Up Fax Features Using The Fax Utility - Os X

    You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel...
  • Page 136: Setting Up Contacts And Contact Groups

    2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
  • Page 137: Setting Up Contacts Using The Product Control Panel

    Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Group Parent topic: Setting Up Contacts and Contact Groups Related tasks...
  • Page 138 You see a screen like this: 4. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry and press the OK button. 6.
  • Page 139: Editing Or Deleting A Contact

    You see a screen like this: 7. Use the buttons on the numeric keypad to enter the contact name (up to 30 characters), and press the OK button. 8. Use the buttons on the numeric keypad to enter the fax number (up to 64 characters). Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.
  • Page 140: Creating A Contact Group

    You see a screen like this: 3. Press the Contacts button. 4. Select the contact you want to edit or delete, and press the left arrow button. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and press the up arrow button on the confirmation screen. •...
  • Page 141 2. Press the up or down arrow button, select Fax, and press the OK button. You see a screen like this: 3. Press the Contacts button. 4. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary.
  • Page 142: Editing Or Deleting A Group

    You see a screen like this: 6. Select the number you want to use for the group, such as 1. Then press the OK button. 7. Use the numeric keypad to enter the group name (up to 30 characters), and press the OK button. You see your contacts list.
  • Page 143 3. Press the Contacts button. You see a screen like this: 4. Select the group you want to edit and press the right arrow button. You see a screen like this: 5. Do one of the following: • To delete the group, press the down arrow button, select Delete, and press the OK button. •...
  • Page 144: Setting Up Speed/Group Dial Lists Using The Fax Utility - Windows

    1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
  • Page 145 You see this window: 4. Select Speed Dial/Group Dial List.
  • Page 146 You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: •...
  • Page 147: Setting Up Speed/Group Dial Lists Using The Fax Utility - Os X

    Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
  • Page 148 You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
  • Page 149: Sending Faxes

    Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
  • Page 150: Fax Send Settings

    4. Do one of the following: • Enter the fax number using the buttons on the numeric keypad. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code.
  • Page 151 Setting Options Description Resolution Standard Adjusts the scan resolution and print quality for outgoing faxes. Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes. Manual Lets you select from various density levels. Direct Send Sends monochrome faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory.
  • Page 152: Dialing Fax Numbers From A Connected Telephone

    Setting Options Description Fax Report Fax Settings List Prints the current fax settings. Fax Log Prints a transmission report automatically after you send a fax. Last Transmission Prints a report for the previous fax that was sent or received through polling. Protocol Trace Prints a list of fax documents stored in the printer’s memory, such as unfinished jobs.
  • Page 153: Sending A Fax At A Specified Time

    Related topics Placing Originals on the Product Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: You can send faxes only in black-and-white when you use this option. 1. Place your original on the product for faxing. 2.
  • Page 154: Sending Faxes Using The Fax Utility - Windows

    After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when you turn it back on. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Send Settings...
  • Page 155 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 156: Sending Faxes Using The Fax Utility - Os X

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 157 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 158 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
  • Page 159: Receiving Faxes

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Parent topic:...
  • Page 160: Receiving Faxes Automatically

    Parent topic: Receiving Faxes Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product). To change the Receive Mode setting if necessary, select Setup > Fax Settings > Receive Settings > Receive Mode.
  • Page 161 You see a screen like this: 3. Press the OK button. 4. Select Polling Receive and select On. 5. Press the back button. 6. Enter the fax number. 7. Press one of the Start buttons to start receiving the fax. Parent topic: Receiving Faxes...
  • Page 162: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...
  • Page 163: Checking Cartridge Status With Windows

    You see a screen like this: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at any time using a utility on your Windows computer.
  • Page 164 Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 165 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges...
  • Page 166: Checking Cartridge Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Do the following as necessary:...
  • Page 167: Purchase Epson Ink Cartridges

    (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
  • Page 168: Removing And Installing Ink Cartridges

    220XL Yellow 220XL Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 169 2. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.
  • Page 170 Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
  • Page 171 5. Remove the cartridge from the package. Caution: Do not touch the green chip or the small window on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print.
  • Page 172 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Lower the scanner unit. 9. Press one of the Start buttons. The print head moves to its home position and the printer starts charging the ink. When you see a confirmation message on the screen, ink charging is finished.
  • Page 173: Printing With Black Ink And Expended Color Cartridges

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
  • Page 174: Printing With Expended Color Cartridges - Os X

    5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges...
  • Page 175 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
  • Page 176: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 177: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance...
  • Page 178 You see this screen: 3. Select Maintenance and press the OK button. 4. Select Print Head Nozzle Check and press the OK button. 5. Press one of the Start buttons to begin printing.
  • Page 179 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select Finish and press the OK button. •...
  • Page 180: Checking The Nozzles Using A Computer Utility

    8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours.
  • Page 181 You see a window like this: 4. Click Print.
  • Page 182 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...
  • Page 183: Print Head Cleaning

    Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low.
  • Page 184: Cleaning The Print Head Using A Computer Utility

    3. Select Maintenance and press the OK button. 4. Press the up or down arrow buttons, select Print Head Cleaning, and press the OK button. 5. Press one of the Start buttons to start the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
  • Page 185 You see a window like this: 5. Click Start to begin the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
  • Page 186 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.
  • Page 187: Print Head Alignment

    print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using the Product Control Panel Checking the Nozzles Using the Product Control Panel Removing and Installing Ink Cartridges Print Head Alignment...
  • Page 188: Aligning The Print Head Using A Computer Utility

    4. Select Print Head Alignment and press the Color button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 5. Check the printed pattern and press the up or down arrow buttons to choose the number representing the best printed pattern for each set.
  • Page 189 You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. Vertical alignment...
  • Page 190: Cleaning The Paper Path

    Horizontal alignment • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet.
  • Page 191: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 192 5. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. If you see lines in your scans or copies, clean the left side of the glass carefully. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
  • Page 193: Transporting Your Product

    7. Clean the outer case and control panel with a soft, dry, lint-free cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here.
  • Page 194 4. Lower the scanner unit. 5. Remove all the paper from the product. 6. Unplug the power cable. 7. Disconnect any connected cables. 8. Close the output tray and paper support. 9. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.
  • Page 195: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.
  • Page 196: Product Status Messages

    Epson for support. A fax error has occurred A printer's ink pad is The ink pad is near the end of its service life. Contact Epson for support. (To nearing the end of its continue printing, press the OK button.) service life.
  • Page 197: Running A Product Check

    Paper Feeding Problems Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Related tasks Checking for Software Updates Removing and Installing Ink Cartridges Connecting a Telephone or Answering Machine Selecting Advanced Fax Settings Related topics Wi-Fi Networking Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly.
  • Page 198: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 199: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after 6 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 200: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 201 • Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
  • Page 202: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 203: Product Does Not Appear In Os X Printer Window

    Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon does not appear on your product's LCD, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
  • Page 204: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
  • Page 205: Solving Copying Problems

    • Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network. • You may need to disable the firewall and any anti-virus software on your wireless router or access point.
  • Page 206: Product Makes Noise When It Sits For A While

    Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Paper Ejection Problems...
  • Page 207: Paper Jam Problems Inside The Product

    Related topics Loading Paper Paper Jam Problems Inside the Product If paper has jammed inside the product, follow the steps below to clear the jam. 1. Cancel the print job, if necessary. 2. Remove any jammed paper from the rear paper feed slot. 3.
  • Page 208: Document Jams In The Automatic Document Feeder

    Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open. 4. Remove any paper inside, including torn pieces. 5. Close the scanner unit. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
  • Page 209 2. Open the ADF cover.
  • Page 210 3. Remove any jammed paper. Caution: Do not remove paper jammed inside the ADF without opening the cover or you could damage the ADF.
  • Page 211: Paper Ejection Problems

    4. Leave the ADF cover open, then lift the paper feeder. 5. Remove any jammed paper or torn pieces. 6. Lower the paper feeder (but don't close the ADF cover). 7. Raise the ADF input tray. 8. Carefully remove any jammed paper. 9.
  • Page 212: Solving Problems Printing From A Computer

    • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint. Parent topic: Solving Paper Problems Related references Paper Feeding Problems Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Paper or Media Type Settings...
  • Page 213: Product Icon Does Not Appear In Windows Taskbar

    • In Windows, make sure your product is selected as the default printer. • In Windows, clear any stalled print jobs from the Windows Spooler: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
  • Page 214: Error After Cartridge Replacement

    • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 215: Solving Page Layout And Content Problems

    For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on any high speed settings in your product software. • Select a lower print quality setting. •...
  • Page 216: Inverted Image

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
  • Page 217: Incorrect Margins On Printout

    Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Selecting Extended Settings - Windows Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...
  • Page 218: Incorrect Characters Print

    • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related tasks...
  • Page 219: Incorrect Image Size Or Position

    • If incorrect characters still appear in your prints, try connecting your product using a different cable. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: •...
  • Page 220: Solving Print Quality Problems

    Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
  • Page 221: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 222: Faint Printout Or Printout Has Gaps

    Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Cleaning the Paper Path...
  • Page 223: Grainy Printout

    Cleaning the Paper Path Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...
  • Page 224: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
  • Page 225: Scanning Software Does Not Operate Correctly

    • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
  • Page 226: Solving Scanned Image Quality Problems

    OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
  • Page 227: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
  • Page 228: Image Is Distorted Or Blurry

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
  • Page 229: Back Of Original Image Appears In Scanned Image

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try scanning again: •...
  • Page 230: Scan Area Is Not Adjustable In Thumbnail Preview

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
  • Page 231 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
  • Page 232: Cannot Receive Faxes With A Telephone Connected To Your Product

    Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: •...
  • Page 233: Uninstalling Product Software - Os X

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.
  • Page 234: Where To Get Help

    Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads Canadian downloads). 2. Follow the instructions on the screen to install the Uninstaller utility.
  • Page 235 Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca...
  • Page 236: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements...
  • Page 237: Os X System Requirements

    To use your product and its software, your Mac should use one of these operating systems: • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.x Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.
  • Page 238: Fax Specifications

    Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel per color internal 8 bits per pixel per color external Black and white: 16 bits per pixel per color internal 1 bit per pixel per color external...
  • Page 239: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 240 Single sheets - normal printing Margin: 0.12 inch (3 mm) minimum Quality border/top: 1.57 inch (40 mm) minimum Quality border/bottom: 1.26 inch (32 mm) minimum Single sheets - borderless printing Quality border/top: 1.69 inch (43 mm) minimum Quality border/bottom: 1.38 inch (35 mm) minimum...
  • Page 241: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for priming, the rest is available for printing.
  • Page 242: Dimension Specifications

    Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Related references...
  • Page 243: Environmental Specifications

    Power consumption Standalone copying: Approximately 11 W (ISO/IEC24712) Ready mode: Approximately 4 W Sleep mode: Approximately 1.7 W Power off mode: Approximately 0.3 W Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity...
  • Page 244: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 245: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety Instructions...
  • Page 246 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
  • Page 247: Ink Cartridge Safety Instructions

    • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance.
  • Page 248: Wireless Connection Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
  • Page 249: Fcc Compliance Statement

    If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 250 This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
  • Page 251: Software Notice

    3. The open source software programs are WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license agreements of each open source software program for more details, which are described in OSS.pdf on the Epson support site. 4. OpenSSL toolkit...
  • Page 252 Toolkit (http://www.openssl.org/). This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). 5. The license terms of each open source software program are described in OSS.pdf on the Epson support site. 6. The list of open source software programs which this printer product includes are as follows.
  • Page 253 Net-SNMP license This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP". OpenSSL License/Original SSLeay License This printer product includes t he open source software program "OpenSSL toolkit" which applies the license terms of OpenSSL License and Original SSLeay License.
  • Page 254: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 255: Libtiff Software Acknowledgment

    Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation.
  • Page 256: Default Delay Times For Power Management For Epson Products

    Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

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