Epson WF R8591 User Manual page 8

User's Guide
Applications and Network Service
Information
Epson Connect Service. . . . . . . . . . . . . . . . . . . . . 149
Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Running Web Config on a Web Browser. . . . . . 149
Running Web Config on Windows. . . . . . . . . . 150
Running Web Config on Mac OS X. . . . . . . . . . 150
Necessary Applications. . . . . . . . . . . . . . . . . . . . .151
Windows Printer Driver. . . . . . . . . . . . . . . . . . 151
Mac OS X Printer Driver. . . . . . . . . . . . . . . . . 152
EPSON Scan (Scanner Driver). . . . . . . . . . . . . 153
Document Capture Pro (for Windows Only). . . 154
PC-FAX Driver (Fax Driver). . . . . . . . . . . . . . . 154
FAX Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . 155
E-Web Print (for Windows Only). . . . . . . . . . . 155
EPSON Software Updater. . . . . . . . . . . . . . . . . 156
EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . 156
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 156
Uninstalling Applications - Windows. . . . . . . . .156
Uninstalling Applications - Mac OS X. . . . . . . . 157
Installing Applications. . . . . . . . . . . . . . . . . . . . . 158
Installing a PostScript Printer Driver. . . . . . . . . 158
Installing the Epson Universal Printer Driver
(for Windows Only). . . . . . . . . . . . . . . . . . . . . 161
Updating Applications and Firmware. . . . . . . . . . 162
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .163
Checking Messages on the LCD Screen. . . . . . . 163
Error Code on the Status Menu. . . . . . . . . . . . . 164
Checking the Printer Status - Windows. . . . . . . 169
Checking Printer Status - Mac OS X. . . . . . . . . 170
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 170
Removing Jammed Paper from the Front
Cover (A). . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Removing Jammed Paper from the Rear
Paper Feed (B1). . . . . . . . . . . . . . . . . . . . . . . . 171
Removing Jammed Paper from the Front
Paper Feed Slot (B2). . . . . . . . . . . . . . . . . . . . . 172
Removing Jammed Paper from the Paper
Cassette (C1/C2/C3/C4). . . . . . . . . . . . . . . . . . 173
Removing Jammed Paper from Rear Cover 1
(D1) and Rear Cover 2 (D2). . . . . . . . . . . . . . . 174
Removing Jammed Paper from the Rear
Cover (E). . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Removing Jammed Paper from the ADF (F). . . 176
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 179
Original Does Not Feed in the ADF. . . . . . . . . .180
Contents
Power and Control Panel Problems. . . . . . . . . . . . 180
Power Does Not Turn On. . . . . . . . . . . . . . . . . 180
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 180
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 180
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . 181
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 181
Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . 181
Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . 183
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 183
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 183
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 184
Printed Characters Are Incorrect or Garbled. . . 185
The Printed Image Is Inverted. . . . . . . . . . . . . . 185
The Printout Problem Could Not be Cleared. . . 185
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . 185
PostScript Printer Driver Problems. . . . . . . . . . . . 186
Printer Does Not Print While Using
PostScript Printer Driver. . . . . . . . . . . . . . . . . 186
Printer Does Not Print Correctly While
Using PostScript Printer Driver. . . . . . . . . . . . . 186
Print Quality Is Poor While Using PostScript
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 187
Printing Is Too Slow While Using PostScript
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 187
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 187
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 188
Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 188
Characters Are Blurred. . . . . . . . . . . . . . . . . . .188
An Image of the Reverse Side of the Original
Appears in the Scanned Image. . . . . . . . . . . . . 188
Moiré (Cross-Hatch) Patterns Appear in the
Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . .189
Scanning Area or Direction Is Not Correct. . . . 189
The Scanned Image Problem Could Not be
Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 190
Thumbnail Preview Does Not Work Properly. . .190
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 190
Cannot Send the Scanned Image by Email. . . . . 190
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Problems when Sending and Receiving Faxes. . . . .191
Cannot Send or Receive Faxes. . . . . . . . . . . . . .191
Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 192
Cannot Send Faxes to a Specific Recipient. . . . . 192
Cannot Send Faxes at a Specified Time. . . . . . . 193
Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 193
Memory Full Error Occurs. . . . . . . . . . . . . . . . 193
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