Troubleshooting Guide - Razor iMod Owner's Manual

TroubleShooTing guide

Problem
iMod does not run
iMod was running but
suddenly stopped
Short run time (less than
30 minutes per charge)
iMod runs sluggishly
Possible Cause
Undercharged battery
Charger is not working
Loose wires or connectors
Burned out fuse
Motor or electrical switch damage
Undercharged battery
Battery is old and will not accept
full charge
Brakes are not adjusted properly
Driving conditions are too stressful
Tires are not properly inflated
iMod is overloaded
Brakes are not adjusted properly
Solution
Charge the battery. A new battery should have been charged for at least 18
hours before using the vehicle for the first time and up to 12 hours after each
subsequent use.
Check all connections. Make sure the charger is tightly plugged into the
charging port on the iMod, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is on.
You may check to see if your charger is working by using a volt meter or
asking your local Razor authorized service center to test your charger for you.
Check all wires and connectors to make sure they are tight.
The fuse will burn out and automatically shut off the power if the motor is
overloaded.
An excessive overload, such as too heavy a rider or too steep a hill, could
cause the motor to overheat. Replace the fuse with a new one of equal
amperage. Correct the conditions that caused the fuse to burn out and avoid
repeatedly burning out fuse.
Contact your local Razor authorized service center for diagnosis and repair.
Charge the battery. A new battery should have been charged for at least 18
hours before using the vehicle for the first time and up to 12 hours after each
subsequent use.
Check all wires and connectors. Make sure the battery connector is tightly
plugged into the charger connector and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is on.
Even with proper care, a rechargeable battery does not last forever. Average
battery life is 1 to 2 years depending on iMod use and conditions. Replace
only with a Razor replacement battery.
Refer to adjusting the brakes instructions on page 4.
Use only on solid, flat, clean and dry surfaces such as pavement or level
ground.
The tires are inflated when shipped, but they invariably will lose some
pressure between the point of manufacturing and your purchase.
Refer to instructions on page 5.
Make sure you do not overload the iMod by allowing more than one rider
at one time, exceeding the 170 lb. maximum weight limit, going up a hill
or towing objects behind the iMod. If the iMod is overloaded, the fuse will
blow.
Refer to adjusting the brakes instructions on page 4.
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