Troubleshooting Guide - Razor Power Core 90 Owner's Manual

TROUBLESHOOTING GUIDE

Problem
Does not work out of the box
No longer works
Short run time/runs slow
Runs intermittently
For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area,
visit our website at www.razor.com or call toll free +1 866-467-2967 to speak to a live Customer Service Representative
*Unit(s) should be turned off and fully charged prior to doing any Troubleshooting
NOTE: All troubleshooting steps should be performed by an adult only
Possible Cause
Unit must be traveling at least
3 mph (5 kmh) before motor will engage
Loose connection(s)
Reset Button
Loose connection(s)
No lights on charger
Undercharged battery
Battery will not hold a charge
Riders weight
Riding conditions
Battery not fully charged
Old/damaged battery
Loose connection(s)
Solution
Kick start to at least 3 mph (5 kmh) while pressing the push button
throttle to engage motor.
Check for loose connections/wires underneath the deck plate.
Check reset button; replace if needed.
Check for loose connections/wires underneath the deck plate.
Check power to wall outlet and/or try a different outlet.
Check lights on charger:
Plugged into wall - Green
Plugged into wall & unit - Red (charging)
Plugged into wall & unit - Green (charging complete)
No lights/Blinking lights - Replace Charger
With no weight on the unit, lift up back end; manually (and
carefully) spin rear wheel and press push button throttle to engage
the motor. If motor engages - replace battery.
Do not exceed 120 lb (54 kg) maximum weight limit.
Use only on flat, dry surfaces. Avoid inclines and areas with
heavy debris.
Charge unit for a full 12 hours.
Replace battery.
Charge battery at least once a month when not in use.
Do not store unit in freezing or below freezing temperatures.
Freezing will permanently damage the battery and greatly reduce
ride time.
Refer to page 3 for charging information.
Check the wires around the throttle and connectors underneath the
deck plate.
Replace - push button throttle.
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