Troubleshooting Guide - Razor rambler 16 Owner's Manual

TROUBLESHOOTING GUIDE

Problem
Does not work out of the box
No longer works
Short run time/runs slow
For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area,
visit our website at www.razor.com or call toll free +1 866-467-2967 to speak to a live Customer Service Representative.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual. Service contact information is listed at the back of this manual.
*Product(s) should be turned OFF and fully charged prior to doing any Troubleshooting.
NOTE: All troubleshooting steps should be performed by an adult only.
Possible Cause
Undercharged battery
No lights on charger
Undercharged battery
Battery will not hold a charge
Rider's weight
Riding conditions
Battery not fully charged
Old/damaged battery
Solution
Check lights on charger:
Plugged into wall - Green
Plugged into wall & unit - Red (charging)
Plugged into wall & unit - Green (charging complete)
No lights/Blinking lights - Replace charger
Check power to wall outlet and/or try a different outlet.
Check lights on charger:
Plugged into wall - Green
Plugged into wall & unit - Red (charging)
Plugged into wall & unit - Green (charging complete)
No lights/Blinking lights - Replace charger
Replace battery.
Do not exceed 220 lb (100 kg) maximum weight limit.
Use only on flat, dry surfaces. Avoid inclines and areas with
heavy debris.
Charge product - refer to page 5 for charging information.
Replace battery.
Charge battery at least once a month when not in use.
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