Warning Message Display - Mitel 6800i Series Administrator's Manual

VIEWING THE ERROR MESSAGES USING THE IP PHONE UI
Use the following procedure to view the error messages, if any, that generated during startup.
IP PHONE UI
1. Press the Options key on the phone to enter the Options List.
2. Select Phone Status (6863/6865i) or Status (6867i/6869i)
3. Select Error Messages.
4. If error messages display, use the UP and DOWN navigation keys to view the messages.
If no error message exist, the message, "No Error Messages" displays on the screen.
5. When done viewing, press Back or Cancel to exit the Error Messages screen.
Viewing the Error Messages Using the Mitel Web UI
Use the following procedure to view the error messages, if any, that generated during startup.
MITEL WEB UI
1. Click on Advanced Settings->Troubleshooting->Error Messages.
2. Scroll down to the "Error Messages" section to view the error messages that may have
generated during startup or reboot of the IP Phone.

WARNING MESSAGE DISPLAY

Previously when a phone fails to download from the first configuration server as listed in the
Fully Qualified Domain Name (FQDN) server list, it attempts to download from the other servers
from the list. If the phone successfully downloads from the alternate server, it would display an
Error message on the idle screen. This Error message is now classified as a Warning message
and is not displayed to the end user on the idle screen.
Administrators will see the warning message along with other error messages in the Web UI
(Advanced Settings -> Troubleshooting -> Error Messages) or on the Phone UI (Options
Key -> Phone Status -> Error Messages).
Troubleshooting
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