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Anuncio ISDN II
Vidicode Anuncio ISDN II Manuals
Manuals and User Guides for Vidicode Anuncio ISDN II. We have
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Vidicode Anuncio ISDN II manual available for free PDF download: Manual
Vidicode Anuncio ISDN II Manual (73 pages)
Voice Server
Brand:
Vidicode
| Category:
Desktop
| Size: 1.24 MB
Table of Contents
Table of Contents
7
1 Introduction
10
Basic Functions
10
Call Transfer and Call Queue
10
Call Statistics
11
Network
11
Pass through Connection System
11
2 Installation
13
What Is in the Box
13
Connecting the Power Supply
14
On the Desktop Model
14
On the 19" Model
14
Connecting the ISDN Lines
15
Connecting to Basic Rate ISDN
18
Connecting to E1 Primary Rate ISDN
20
Connect the Network
21
Disconnecting ISDN
21
3 Voice Server Configuration Software
22
Attendant List
22
Time Table
23
Transfer Actions
26
System Messages
27
4 Getting Started on Configuration
29
Operation Basics
29
Function Keys
29
Soft Keys
29
Frequently Used Key Indicators
30
Save Changes
30
ISDN Procedures
30
5 System Configuration
32
Opening the System Menu
32
Call Statistics
32
Answering Time
32
No Answer Timeout
33
Connection
33
Total Lines
33
Protect the Voice Server with a Password
34
Remove Password Protection
35
Set the Clock
35
Set the Language
36
6 Configuration of the Ethernet Interface
37
Network Active
37
FTP Active
38
FTP User
38
FTP Password
39
FTP Server Port
39
DHCP Server
40
IP Address
40
IP Subnet Mask
41
Gateway
41
IP Name
42
E-Mail
42
Reply Address
43
SMTP Server IP Address
43
SMTP-Server Port
44
Domain Name
44
DNS Server
45
NTP Server
46
NTP Port
46
GMT Correction
47
Telnet
47
Service Timer
48
Monitor Active
48
7 The Attendant List
49
More about the Attendant List
51
8 Transfer Messages
54
Direct Connect and Notification Messages
54
Call Queue Transfer Messages
56
Introduction to Call Queues
56
Configuration of the Call Queue
58
More about Call Queues
60
9 System Messages
63
10 Acknowledgements
65
Guarantee
65
Liability
65
11 Appendix A Call Statistics
66
Example of the Customer Support Department
66
The Example of Many Unanswered Calls
67
Call Statistics When the Voice Server Is in Service
67
VC Reports Software
67
Introduction to the Report Software
68
Filtering and Searching
68
Statistics
69
12 Index
72
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