JCM GEN5 Series Thermal Label Printer Manuals

JCM GEN5 Series Thermal Label Printer Manuals

Manuals and User Guides for JCM GEN5 Series Thermal Label Printer. We have 3 JCM GEN5 Series Thermal Label Printer manuals available for free PDF download: Operation And Maintenance Manual, Quick Reference Manual, Manual

JCM GEN5 Series Operation And Maintenance Manual

JCM GEN5 Series Operation And Maintenance Manual (70 pages)

Brand: JCM | Category: Printer | Size: 2 MB

Table of Contents

International Compliance
2
Revision History
2
Table of Contents
3
GEN5™ Series
11
Printer
11
1 General Information

11
- GEN5 Printer Unit
  
  11
- Product Descriptions
  
  12
  - Model Descriptions
    12
  - Firmware Descriptions
    12
  - GEN5 Type 5 Firmware (IGT)
    12
- Precautions
  
  12
  - User Cautions
    12
    
    Installation Cautions
    12
    
    Mounting, Dismounting & Transportation
    13
    
    Placing Foreign Objects into the Unit
    13
    
    Preventive Maintenance
    13
    
    Ticket Fitness Requirements
    14
- Primary Features
  
  14
- Component Names
  
  15
- Specifications
  
  16
  - Technical Specifications
    16
  - Environmental Specifications
    17
  - Electrical Specifications
    17
  - Structural Specifications
    17
  - Ticket Specifications
    18
- Unit Dimensions
  
  19
  - Entire Unit Outside Dimensions
    19
  - Entire Unit Outside Dimensions (Continued)
    20
- Technical Contact Information
  
  21
  - Americas
    21
    
    JCM American
    21
  - Europe, Middle East, Africa & Russia
    21
    
    JCM Europe Gmbh
    21
  - UK & Ireland
    21
    
    JCM Europe (UK Office)
    21
  - Asia and Oceania
    21
    
    JCM Gold (HK) LTD
    21
    
    Japan Cash Machine Co., Ltd. (Hq)
    21
2 Installation

23
- Installation Procedure
  
  23
- DIP Switch Configuration
  
  23
  - Manual Baud Rate Setting
    24
  - Disabling the Paper Low Sensor
    24
- Connector Pin Assignments
  
  25
- Preventive Maintenance
  
  28
  - Loading Tickets
    28
    
    Paper Feed Button
    28
    
    Clearing a Ticket Jam
    29
- Cleaning Procedure
  
  29
3 Communications

33
- Americas
  33
  - JCM American
    33
- Europe, Middle East, Africa & Russia
  33
  - JCM Europe Gmbh
    33
- UK & Ireland
  33
  - JCM Europe (UK Office)
    33
- Asia and Oceania
  33
  - JCM Gold (HK) LTD
    33
  - Japan Cash Machine Co., Ltd. (Hq)
    33
4 Disassembly/Reassembly

35
- Tool Requirements
  35
- Paper Tray Removal
  35
- CPU Board Removal
  35
- Upper Presenter Removal
  35
- Print Mechanism Disassembly
  36
  - TOF Sensor Removal
    36
  - Upper Presenter Motor Removal
    37
- Upper Platen Roller Removal
  37
- Bottom Presenter Mechanism Disassembly
  38
- Taken Sensor Removal
  38
- Lid Closed Sensor Removal
  38
- Presenter Motor and Rollers
  38
5 Wiring Diagrams

41
- System Wiring Diagram
  41
- Figure 5-1 GEN5 Printer System Wiring Diagram
  41
6 Firmware Updating and Testing

43
7 Exploded Views & Parts Lists

49
8 Index

61
A Troubleshooting

63
- Introduction
  63
- Troubleshooting Overview
  63
- Fault Table Listings
  63
  - Front Bezel LED Indicators
    63
- LED Indication Conditions
  64
  - Printer Status LED Code Conditions
    64
  - Printer Errors
    65
- Maintenance Equipment
  66
  - GEN5 Maintenance Equipment
    66
  - Figure A-1 Additional Maintenance Equipment Requirements
    66
B Glossary

67

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JCM GEN5 Series Manual

JCM GEN5 Series Manual (20 pages)

Brand: JCM | Category: Printer | Size: 0 MB

Table of Contents

Table of Contents
2
Overview
3
- GEN5 Printer Unit
  3
Component Locations
4
- Component Names
  4
- DIP Switch Settings
  4
Cleaning Procedures
5
- Cleaning Card Procedure
  8
GEN5 Communications
9
Disabling the Ticket Low Sensor
9
- Printing a Configuration Ticket
  10
JCM Printer Basic Driver
11
About GEN5 Firmware
13
Using the JCM DFU Downloader
14
Bluewavedx Tool Download
16
- Setup for the Bluewavedx Tool
  16
- Updating Firmware Using the Bluewavedx Tool
  16
Bezel LED Indications
17
Status LED Indications
17
Error Conditions
18
Maintenance Equipment
19
Personal Notes and Comments
20

JCM GEN5 Series Quick Reference Manual

JCM GEN5 Series Quick Reference Manual (23 pages)

Brand: JCM | Category: Printer | Size: 0 MB

Table of Contents

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