IBM CISCO R2E2 Manuals

Table of Contents

• • 3

    Table of Contents

• 5

  Chapter 1: Introduction

  • 5

    Audience
  • 5

    Organization

• 7

  Chapter 2: Devices and Services

  • 7

    Overview
  • 7

    Summary of Device Technology
    • 8

      Categories of Service Reporting
    • 8

      Services and Devices Monitored
  • 9

    Sources of Collected Data
    • 9

      Collecting CDR and CMR Data with Cisco Callmanager
    • 11

      Collecting CDR, CMR, and Perfmon Data with Cisco Unified Communications Manager
  • 12

    Prerequisites
    • 12

      SNMP Access
    • 12

      Cisco Callmanager Configuration
  • 13

    Supported Mibs
  • 13

    Bulk Input File Formats
    • 14

      Bulk Input File Name
    • 14

      Bulk Input File Schema
  • 15

    Bulk Adaptor Design Files

• 17

  Chapter 3: Supported Reports and Kpis

  • 17

    Overview
  • 17

    Reporter Sets
  • 19

    Reporter Set Tree
  • 20

    Reporter Set Contents
  • 37

    Key Performance Indicators

• 49

  Chapter 4: Configuring the Technology Pack

  • 49

    Overview
  • 49

    Before You Begin
  • 50

    Configure the Technology Pack
    • 66

      Verifying Resources

• 67

  Appendix A: UBA Parameters (Tivoli Netcool/Proviso V4.4.3 and Later)

  • 67

    Overview
  • 68

    Instances
  • 69

    Instances
  • 70

    Instances
  • 71

    Voip_Cisco_Ipt.ccminput.deleteonacquire
  • 72

    Voip_Cisco_Ipt.ccminput.uri
  • 73

    Voip_Cisco_Ipt.cdrinput.deleteonacquire
  • 74

    Voip_Cisco_Ipt.cdrinput.uri
  • 75

    Voip_Cisco_Ipt.designfile
  • 76

    Voip_Cisco_Ipt.designfile
  • 77

    Voip_Cisco_Ipt.input_Directory
  • 78

    Voip_Cisco_Ipt.input_Directory
  • 79

    Voip_Cisco_Ipt.input_Ftp_Password
  • 80

    Voip_Cisco_Ipt.input_Ftp_Username
  • 81

    Voip_Cisco_Ipt.input_Host
  • 82

    Voip_Cisco_Ipt.input_Host
  • 83

    Voip_Cisco_Ipt.input_Use_Secure_Ftp
  • 84

    Voip_Cisco_Ipt.input_Use_Secure_Ftp
  • 85

    Voip_Cisco_Ipt_Perfmon.designfile
  • 86

    Voip_Cisco_Ipt_Perfmon.input_Directory
  • 87

    Voip_Cisco_Ipt_Perfmon.input_Ftp_Password
  • 88

    Voip_Cisco_Ipt_Perfmon.input_Ftp_Username
  • 89

    Voip_Cisco_Ipt_Perfmon.input_Host
  • 90

    Voip_Cisco_Ipt_Perfmon.input_Use_Secure_Ftp
  • 91

    Voip_Cisco_Ipt_Perfmon.perfmon.deleteonacquire
  • 92

    Voip_Cisco_Ipt_Perfmon.perfmon.uri

• 93

  Appendix B: Template File (Tivoli Netcool/Proviso Pre-V4.4.3 Only)

  • 93

    Template File Name and Location
  • 93

    Pack-Specific UBA Parameters
  • 94

    Additional Information about UBA Parameters
    • 94

      Instances
    • 95

      Uri
    • 95

      Db_Username
  • 96

    Example