Chapter 8 Troubleshooting Tables; Error Codes; Table 8-1. Error Code Display - Motorola CP185 Basic Service Manual

Chapter 8 Troubleshooting Tables

8.1

Error Codes

The radio performs cursory tests to determine if its basic electronics and software are in working
order, during start-up and during operations. Problems detected during these tests are presented as
error codes on the radio display. The presence of an error code should prompt the user that a
problem exists and that a service technician should be contacted. Use Table 8-1. to aid in
understanding particular error code display.
Error Code
PLLERROR
FATALERR
SLFTFAIL
ERROR
TIME OUT
CS ERROR
TYPE ERR
COMM ERR
No Display
ERR-EEP

Table 8-1. Error Code Display

Possible Causes
PLL Unlock Error – Radio
cannot receive or transmit on
the programmed
frequencies.
Radio Fatal Error – Codeplug
is corrupted.
Self Test Fail – Radio failed
-
to initialize during start up.
Clone Error – Cloning
between source and
destination radios failed.
Time Out Error – No
communication between
source and destination
radios during cloning.
Checksum Error
Mismatch Radio Type Error –
Different source and
destination radio models.
Communication Error –
Cloning between source and
destination radios failed.
Display module is not
connected properly. Display
module is damaged.
EEPROM Error –
Codeplug is corrupted.
Corrective Action
Reprogram codeplug with correct version and retest
radio. If message reoccurs, replace main board or send
radio to nearest Motorola Service Centre
Reprogram codeplug with correct version and retest
radio. If message reoccurs, replace main board or send
radio to nearest Motorola Service Centre.
Retest the radio by turning it off then on again. If
message reoccurs, replace main board or send radio to
nearest Motorola Service Centre.
Check the connection between source and destination
radios.
Make sure follow the correct cloning procedures.
If message reoccurs, send radio to nearest Motorola
Service Centre.
Check the connection between source and destination
radios.
Make sure follow the correct cloning procedures.
If message reoccurs, send radio to nearest Motorola
Service Centre.
Reprogram codeplug.
Retest by connecting same source and destination radio
model.
Check the connection between source and destination
radios.
Make sure follow the correct cloning procedures.
If message reoccurs, send radio to nearest Motorola
Service Centre.
Check the connection between main board and display
module.
Replace with new display module.
Reprogram codeplug with correct version and retest
radio. If message reoccurs, replace main board or send
radio to nearest Motorola Service Centre.