Solid Color Pages - Lexmark X950 Series User Manual

Troubleshooting
M
AKE SURE THE PRINTER IS CLEAN OR IS NOT CONTAMINATED WITH PAPER DUST
Clean the exterior of the printer
1
Make sure that the printer is turned off and unplugged from the wall outlet.
Warning—Potential Damage: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2
Remove paper from the standard exit bin.
3
Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4
Wipe only the exterior of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5
Make sure the paper support and standard exit bin are dry before beginning a new print job.
M
AKE SURE THE PAPER FEED ROLLERS ARE CLEAN AND ARE NOT CONTAMINATED WITH DUST
1
Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
2
Remove the paper feed rollers.
Note: For instructions on how to remove and reinstall the paper feed rollers, see the setup sheet that came with
the rollers inside the compartment box of Tray 1.
3
Dampen a clean, lint-free cloth with water.
4
Clean the paper feed rollers.
Warning—Potential Damage: Do not touch the rubber. Doing so will damage the rollers.
5
Reinstall the paper feed rollers.
Note: Make sure to replace the worn or defective paper feed rollers.

Solid color pages

M
AKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTALLED CORRECTLY
Remove and then reinstall the photoconductor. If the problem continues, then the photoconductor may need to be
replaced.
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