Lenovo ThinkPad X1 Carbon 20BT User Manual
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Lenovo ThinkPad X1 Carbon 20BT User Manual

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ThinkPad X1 Carbon User Guide
Machine Types: 20BS and 20BT

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Summary of Contents for Lenovo ThinkPad X1 Carbon 20BT

  • Page 1 ThinkPad X1 Carbon User Guide Machine Types: 20BS and 20BT...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 149 The latest Safety and Warranty Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals First Edition (October 2014) ©...

  • Page 3: Table Of Contents

    Travel accessories ... 8.1 operating system ..Lenovo program overview ..Chapter 5. Security ..59 Using passwords.
  • Page 4 Diagnosing problems ... . Calling Lenovo ... . . Troubleshooting ....
  • Page 5 ....Appendix C. Restriction of Hazardous Lenovo product service information for Substances Directive (RoHS) ..Taiwan ....
  • Page 6 ThinkPad X1 Carbon User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2014...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety and Warranty Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 11: Extension Cords And Related Devices

    Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2014...

  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 13: Notice For Non-Rechargeable Coin-Cell Battery

    Do not attempt to replace the non-rechargeable coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. The following statement applies to users in the state of California, U.S.A.

  • Page 14: Electrical Current Safety Information

    • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous.

  • Page 15: Liquid Crystal Display Notice

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 16 Polyvinyl Chloride (PVC) cable and cord notice Many personal computer products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a personal computer. If this product has such a cord, cable or wire, then the following warning applies: WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or...

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 14 • “Operating environment” on page 15 • “Lenovo programs” on page 15 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 18 TrackPoint pointing stick Trackpad The keyboard contains the Lenovo unique ThinkPad pointing devices. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “TrackPoint pointing device” on page 29.

  • Page 19: Right-Side View

    Right-side view Figure 2. Right-side view USB 3.0 connector Ethernet extension connector Fan louvers Security-lock slot USB 3.0 connector The Universal Serial Bus (USB) 3.0 connector is used for connecting USB-compatible devices, such as a USB printer or a digital camera. Attention: When you attach a USB cable to the USB 3.0 connector, ensure that the USB mark is facing upward.
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Left-Side View

    To use the Lenovo OneLink connector, you need to remove the connector cover from the Lenovo OneLink connector first. Ensure that you keep the connector cover. Reattach it to the Lenovo OneLink connector when you are not using the Lenovo OneLink connector.
  • Page 22 OK or Apply. • For Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select the Enable USB charge from the computer battery even when the computer is off check box under Always-on USB.

  • Page 23: Bottom View

    Bottom view Figure 4. Bottom view Fan louvers Speakers Emergency-reset hole Fan louvers The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling, especially the cooling of the microprocessor. Note: To ensure proper airflow, do not place any obstacles in front of the fan louvers. Speakers Your computer is equipped with a pair of stereo speakers.

  • Page 24: Rear View

    Rear view Figure 5. Rear view Micro-SIM-card tray (on some models) Micro-SIM-card tray (on some models) If your computer supports the wireless wide area network (WAN) feature, a micro Subscriber Identification Module (SIM) card might be required to establish wireless WAN connections. Depending on the country or region of delivery, a micro SIM card might be already installed in the micro-SIM-card tray.

  • Page 25: Status Indicators

    Status indicators The status indicators show the current status of your computer. Note: Your computer might have slight variations from the following illustrations. Speaker mute indicator When the speaker mute indicator is on, the speakers are muted. Microphone mute indicator When the microphone mute indicator is on, the microphones are muted.

  • Page 26: Locating Important Product Information

    Certification label, the Windows Certificate of Authenticity label, and the Genuine Microsoft label. Machine type and model information The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.
  • Page 27 Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For module replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-replaceable wireless WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.

  • Page 28: Certificate Of Authenticity Information

    • All computer models that are licensed to use the Windows 8.1 Pro operating system The version of the operating system is printed on the label. Lenovo computers that are licensed for use with the Windows 8.1 operating system are shipped with the Windows 8.1 license key digitally encoded into the computer hardware.

  • Page 29: Features

    Depending on the computer model, the Genuine Microsoft label might be located on the computer cover, under the battery, or on the power adapter. The following illustration shows the location of the Genuine Microsoft label on the computer base cover. Features This topic provides information about the computer features.

  • Page 30: Specifications

    Interface • Audio connector • Lenovo OneLink connector • External monitor connectors (HDMI and Mini DisplayPort connectors) • Always-on USB 3.0 connector • USB 3.0 connector • Ethernet extension connector GPS and wireless features • Global Positioning System (GPS) satellite receiver (on models with wireless WAN) •...

  • Page 31: Operating Environment

    Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

  • Page 32: Accessing Lenovo Programs On The Windows 8.1 Operating System

    Apps screen. Find the desired program in the list or search for the program in the search box. Note: If you do not find the program you need, go to Lenovo PC Experience ➙ Lenovo Tools. Then you can find the program you need.

  • Page 33: Lenovo Program Overview

    • Message Center Plus (Windows 7) The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. • Mobile Broadband Connect (Windows 7) The Mobile Broadband Connect program enables you to connect the computer to the mobile broadband network through a supported wireless WAN card.
  • Page 34 You also can read hints and tips, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. This app is filled with exclusive Lenovo content to help you learn about your new system.
  • Page 35 • Password Manager (Windows 7 and Windows 8.1) The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites. • SHAREit (Windows 7 and Windows 8.1) The SHAREit program enables you to share files easily and rapidly across devices such as computers and smartphones, even without any Internet connection.
  • Page 36 ThinkPad X1 Carbon User Guide...

  • Page 37: Chapter 2. Using Your Computer

    “Using the camera” on page 44 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 38 • To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8.1 operating system).

  • Page 39: Using The Multi-Touch Screen

    Can I change the Windows 8.1 startup behavior to open either the desktop or the Start screen? • On the Windows 8.1 operating system, you can set the computer to open either the desktop or the Start screen by default. To set the default startup screen, do the following: 1.
  • Page 40 Touch gesture (touch models Description only) Touch: Slide. Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Function: Scroll through items, such as lists, pages, and photos. Supported operating systems: Windows 7 and Windows 8.1 Touch: Drag an item to the desired location.
  • Page 41 Touch gesture (touch models Description only) Touch: Swipe in and out on the left edge. Mouse action: Move the pointer to the top-left corner of the screen, and then move the pointer downward along the left edge. To make a selection, click the desired app.
  • Page 42 • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth. • Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen. ThinkPad X1 Carbon User Guide...

  • Page 43: Special Keys

    Special keys Your computer has several special keys to help you work easily and effectively. Function keys and key combinations The keyboard has several function keys, which consist of the Fn key and the function keys • Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off (default mode).

  • Page 44: Windows Key

    • For Windows 7: Opens Control Panel. For Windows 8: Opens the Settings charm. • For Windows 7: Opens Windows Search. For Windows 8: Opens the Search charm. • Views all the programs that you have opened. • For Windows 7: Opens Computer. For Windows 8: Views all the programs. •...

  • Page 45: Trackpoint Pointing Device

    The ThinkPad pointing device consists of the following two devices: TrackPoint pointing device Trackpad By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 32. TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 46: Trackpad

    • Point Use the pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.

  • Page 47: Trackpad Touch Gestures

    With the trackpad, you also can perform a variety of touch gestures. For information about using the touch gestures, see “Trackpad touch gestures” on page 31. Trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would using a traditional mouse.

  • Page 48: Customizing The Thinkpad Pointing Device

    Swipe from the top edge Swipe from the top to the bottom From the Start screen or the edge current app, swipe in from Swipe from the top to the bottom the top edge of the trackpad edge of the trackpad with one with one finger to display the finger to close the current app.

  • Page 49: Power Management

    Power management When you need to use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power. Spend more time unplugged with ThinkPad batteries.

  • Page 50: Checking The Battery Status

    To check for detailed battery status information, do the following: • For Windows 7: Start the Power Manager program and click the Battery tab. • For Windows 8.1: Start the Lenovo Settings program and click Power. Enabling the battery alarm on the Windows 7 operating system...

  • Page 51: Maximizing The Battery Life

    To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 15.

  • Page 52: Handling The Battery

    Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty.

  • Page 53: Connecting To The Network

    The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information on replacing the battery pack, contact your Customer Support Center.

  • Page 54: Ethernet Connections

    To attach an Ethernet cable to your computer, you need an Ethernet extension adapter. The Ethernet extension adapter is available as an option and shipped with some computer models only. You can purchase an Ethernet extension adapter from Lenovo at: http://www.lenovo.com/essentials...

  • Page 55: Using The Wireless Lan Connection

    • For Windows 7: Use the Access Connections program. For more information, see “Accessing Lenovo programs on the Windows 7 operating system” on page 15.
  • Page 56 Checking the wireless LAN connection status You can check the wireless LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is. For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area.
  • Page 57 • Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees. • Place your computer away from concrete or brick walls that might dampen cellular signals. • Best reception will be available near windows and other locations where cellular phone reception is the strongest.

  • Page 58: Using An External Display

    Note: To use a wireless display, ensure that both your computer and the external display support the Wi-Di or Miracast feature. – For Windows 7 Open the Lenovo QuickDisplay program and follow the instructions on the screen. For how to access the Lenovo QuickDisplay program, see “Lenovo programs” on page 15. ThinkPad X1 Carbon User Guide...

  • Page 59: Choosing A Display Mode

    2. Click Devices ➙ Projector ➙ Add a wireless display. 3. Select the desired wireless display and follow the instructions on the screen. For more information, see the help information systems of the Lenovo QuickDisplay program and the Windows 8.1 operating system.

  • Page 60: Using The Camera

    To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs on the Windows 7 operating system” on page 15. • For Windows 8.1: Click Camera from the Start screen.
  • Page 61 – Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 62 ThinkPad X1 Carbon User Guide...

  • Page 63: Chapter 3. Enhancing Your Computer

    Options include storage devices, network cards, docks, batteries, power adapters, printers, scanners, keyboards, mice, and more. You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 64 ThinkPad OneLink Dock and ThinkPad OneLink Pro Dock front view Security-lock slot: To protect your dock from theft, you can purchase a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your dock to a desk, table, or other non-permanent fixture.
  • Page 65 HDMI connector: Used to connect a digital audio device or video monitor that is compatible with HDMI. Power connector: Used to connect the ac power adapter. Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. Chapter 3 Enhancing your computer...
  • Page 66 2. Connect the DVI monitor to the DVI connector. Then connect the monitor to an electrical outlet. 3. Turn on the DVI monitor and then the computer. Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. ThinkPad X1 Carbon User Guide...

  • Page 67: Chapter 4. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 68: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 69 operating system. To use the Ease of Access Center, open Control Panel and click Ease of Access ➙ Ease of Access Center. The following information provides ways to help users who have hearing, vision, and mobility limitations get the most out of their computer experience. On-screen notification On-screen notification helps hearing-impaired people be aware of the status of their computer.
  • Page 70 Using only your voice, you can start programs, open menus, click buttons and other objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice. To open Speech Recognition, do the following: •...
  • Page 71 – Zoom out: Move two fingers closer together on the touch screen to reduce the size of text, pictures, maps, or other objects. Screen resolution You can make your documents easier to read by adjusting the screen resolution of your computer. To adjust the screen resolution, right click anywhere on the desktop, click Screen resolution, and then adjust the settings as you prefer.

  • Page 72: Traveling With Your Computer

    22.2 N. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats. Lenovo electronic documentation, such as properly tagged PDF files or HyperText Markup Language (HTML) files, is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader.
  • Page 73 • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. Chapter 4 You and your computer...
  • Page 74 ThinkPad X1 Carbon User Guide...

  • Page 75: Chapter 5. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2014...

  • Page 76: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 77: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 78 If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the solid-state drive. • Master hard disk password The master hard disk password also requires a user hard disk password.

  • Page 79: Solid-State Drive Security

    Lenovo cannot reset your passwords or recover data from the solid-state drive. You must take your computer to a Lenovo reseller or a marketing representative to have the solid-state drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 80: Setting The Security Chip

    the Windows 7 operating system and Windows 8.1 operating system. See “Using Windows BitLocker Drive Encryption” on page 64. • Before you dispose of, sell, or hand over your computer, delete data stored on it. For more information, refer to “Notice on deleting data from your solid-state drive” on page 68. The solid-state drive built into your computer can be protected by the UEFI BIOS.

  • Page 81: Using The Fingerprint Reader

    To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
  • Page 82 Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader, do the following: 1. Placethe top joint of your fingeron the sensor. 2. Apply light pressure and swipe your finger toward youacross the reader in one smooth motion. Do not lift your finger when you are swiping it.
  • Page 83 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the solid-state drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the solid-state drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 84: Notice On Deleting Data From Your Solid-State Drive

    • Security Mode: Specifies the settings of the security mode. • Password Authentication: Enables or disables the password authentication. Note: This item is displayed only if High security mode is enabled. • Reset Fingerprint Data: Select this item to erase all of the fingerprint data stored in either the internal or external fingerprint reader.

  • Page 85: Using Firewalls

    • Format your solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the solid-state drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows operating system.
  • Page 86 ThinkPad X1 Carbon User Guide...

  • Page 87: Chapter 6. Advanced Configuration

    9. Install the registry patches, for example, the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 88: Installing The Windows 8.1 Operating System

    Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example, the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.

  • Page 89: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 90: Main Menu

    Main menu When you enter the ThinkPad Setup program, you will first see the Main menu as follows: • UEFI BIOS Version • UEFI BIOS Date • Embedded Controller Version • ME Firmware Version • Machine Type Model • System-unit serial number •...
  • Page 91 Table 3. Config menu items (continued) Menu item Submenu item Value Comments • The Wake on LAN function does not work when a hard disk password is set. Ethernet LAN Option ROM • Disabled Load the Ethernet LAN Option ROM to enable (for Legacy Only boot •...
  • Page 92 Table 3. Config menu items (continued) Menu item Submenu item Value Comments If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.0 connectors will work as USB 2.0 connectors.
  • Page 93 Table 3. Config menu items (continued) Menu item Submenu item Value Comments Total Graphics Memory • 256 MB Allocate the total memory which Intel internal graphics • 512 MB shares. Note: If you select 512 MB, the maximum usable memory might be reduced on 32–bit operating system.
  • Page 94 Table 3. Config menu items (continued) Menu item Submenu item Value Comments Power On with AC Attach • Disabled Enable or disable a feature that powers on the system • Enabled when the ac power adapter is attached. If you select Enabled, the system is powered on when the ac power adapter is attached.

  • Page 95: Date And Time Menu

    Table 3. Config menu items (continued) Menu item Submenu item Value Comments Intel AMT Intel AMT Control • Disabled If you select Enabled, Intel AMT (Active Management • Enabled Technology) is configured • Permanently Disabled and additional setup items are provided in MEBx (Management Engine BIOS Extension) Setup.
  • Page 96 The following table lists the Security menu items. Default values are in boldface. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results. Table 4. Security menu items Menu item Submenu item Value Comments Supervisor...
  • Page 97 Table 4. Security menu items (continued) Menu item Submenu item Value Comments Hard Disk x • Disabled See “Hard disk passwords” on page 61. Password • Enabled Note: Hard Disk 1 means the hard disk drive built into your computer. Fingerprint Predesktop •...
  • Page 98 Table 4. Security menu items (continued) Menu item Submenu item Value Comments • CMOS Reporting and NVRAM Reporting is always enabled. Clear Security Chip • Enter Clear the encryption key. Note: This item is displayed only if you have selected Active or Enabled for the Security Chip option.
  • Page 99 Table 4. Security menu items (continued) Menu item Submenu item Value Comments I/O Port Access Ethernet LAN • Disabled If you select Enabled, you can use the Ethernet LAN device. • Enabled Wireless LAN • Disabled If you select Enabled, you can use the Wireless-LAN connection.

  • Page 100: Startup Menu

    Table 4. Security menu items (continued) Menu item Submenu item Value Comments Restore Factory This option is used to restore all keys and Keys certificates in Secure Boot databases to factory defaults. Any customized Secure Boot settings will be erased, and the default platform key will be re-established along with the original signature databases including certificate for Windows 8.1 operating system.

  • Page 101: Restart Menu

    Table 5. Startup menu items (continued) Menu item Value Comments UEFI/Legacy Boot • Both Select system boot capability. – UEFI/Legacy Boot Priority • Both: Select priority of boot options between UEFI and Legacy. – UEFI First • UEFI Only: The system will boot from –...

  • Page 102: Updating The Uefi Bios

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for network administrators.

  • Page 103: Setting Management Features

    Asset ID EEPROM The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components. It also includes a number of blank fields where you can record information about the end users in your network. Setting management features To enable a network administrator to remotely control your computer, set the following system-management features in the ThinkPad Setup program:...
  • Page 104 ThinkPad X1 Carbon User Guide...

  • Page 105: Chapter 7. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 106: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 107: Taking Care Of Your Computer

    Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer.

  • Page 108: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board or solid-state drive. Taking care of the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: •...
  • Page 109 4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair dryer. Cleaning your computer display To clean the computer display, do the following: 1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside.
  • Page 110 ThinkPad X1 Carbon User Guide...

  • Page 111: Chapter 8. Troubleshooting Computer Problems

    If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the solid-state drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 112: Spills On The Keyboard

    • If you cannot turn off your computer by pressing and holding the power button, remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency-reset hole. To locate the reset hole, refer to “Bottom view” on page 7. After the computer is off, reconnect the ac power adapter and restart the computer by pressing the power button.
  • Page 113 Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the universally unique identifier (UUID) needs to be reinstalled. Have the computer serviced. • Message: 0190: Critical low-battery error Solution: The computer turned off, because the battery power is low. Connect the ac power adapter to the computer and charge the batteries.

  • Page 114: Beep Errors

    Firmware Interface Specification. If the user selects “No”, all data is kept, but the operating system or applications will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the above solution.

  • Page 115: A Wireless Lan Problem

    The network cable must be securely connected both to the Ethernet extension adapter and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable.

  • Page 116: Bluetooth Problems

    Note: If you are using the Windows 7 operating system, click Show hidden icons on the taskbar. The Access Connections icon is displayed. For more information about the icon, refer to the Access Connections help information system. For the Windows 7 operating system, check the Network Name (SSID) and your encryption information. Use the Access Connections program to verify this case-sensitive information.

  • Page 117: Problems With The Display And Multimedia Devices

    Keyboard problems • Problem: All or some keys on the keyboard do not work. Solution: If an external numeric keypad is connected: 1. Turn off the computer. 2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the external keyboard.
  • Page 118 6. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the Device status box and make sure that the device is working correctly. If not, click the Troubleshoot button and follow the instructions on the screen. 7.

  • Page 119: External Monitor Problems

    If these items are correctly set, and the screen remains blank, have the computer serviced. • Problem: When I turn on the computer, only a white cursor is displayed on a blank screen. Solution: If you have modified a partition on your solid-state drive by using partition software, information about that partition, or the master boot record might have been destroyed.
  • Page 120 – Check the monitor type and, if necessary, update the driver by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3.

  • Page 121: Audio Problems

    • Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function. See “Choosing a display mode” on page 43. • Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display.

  • Page 122: Fingerprint Reader Problems

    Solution: Make sure that the Microphone Boost function is turned on and set by doing the following: 1. Open Control Panel and click Hardware and Sound. 2. Click Sound. 3. Click the Recording tab in the Sound window. 4. Select Microphone, and click the Properties button. 5.

  • Page 123: Power Problems

    If a quick charger is available, use it to charge the over-discharged batteries. If the battery cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced. • Problem: Your computer shuts down before the battery-status icon shows empty, or your computer operates after the battery-status icon shows empty.

  • Page 124: A Power Button Problem

    2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have it serviced. A power button problem Problem: The system does not respond, and you cannot turn off the computer. Solution: Turn off the computer by pressing and holding the power button for four seconds or more. If the system is still not reset, remove the ac power adapter and reset the system by inserting one end of a needle or a straightened paper clip into the emergency-reset hole.

  • Page 125: A Solid-State Drive Problem

    – If the system-status indicator (illuminated ThinkPad logo) blinks slowly, your computer is in sleep mode. Connect the ac power adapter to the computer; then tap Fn. – If the system-status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state or in hibernation mode.

  • Page 126: Problems With Ports And Connectors

    Problems with ports and connectors The following are the most common problems with ports and connectors. A USB problem Problem: A device connected to the USB connector does not work. Solution: Open the Device Manager window. Make sure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct.

  • Page 127: Chapter 9. Recovery Overview

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 128: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 129: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 130: Creating And Using A Rescue Medium

    Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 131: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 90.

  • Page 132: Recovery Overview For The Windows 8.1 Operating System

    • Use recovery media if all other methods of recovery have failed and you need to restore the solid-state drive to the factory default settings. See “Performing backup and recovery operations” on page 112. Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence.

  • Page 133: Using The Advanced Startup Options

    3. Depending on your needs, do one of the following: • To perform a quick format, click Just remove my files to start the process. The process will take several minutes. • To perform a complete format, click Fully clean the drive to start the process. The process will take several hours.
  • Page 134 3. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start. 4. Ensure that you select the Copy the recovery partition from the PC to the recovery drive. option. Then click Next. Important: If you clear the Copy the recovery partition from the PC to the recovery drive. option, you will create recovery media without the recovery partition content.

  • Page 135: Chapter 10. Replacing Devices

    4. Press Enter. A Setup Confirmation window is displayed. 5. Click Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off. Wait for a few minutes to let the computer cool. © Copyright Lenovo 2014...

  • Page 136: Installing Or Replacing The Micro Sim Card

    The built-in battery will be enabled automatically when the computer is connected to an ac power adapter. Installing or replacing the micro SIM card Before you start, print these instructions. Read the important safety information first. Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. Micro SIM card is a small plastic card with integrated circuit (IC) chip mounted on one side of the card.

  • Page 137: Replacing The Base Cover

    5. Install a new micro SIM card into the tray. Note: Ensure that you use a micro SIM card. Do no use a standard-sized SIM card. The standard-sized SIM card is not compatible. 6. Insert the tray into the computer. 7.

  • Page 138: Replacing The Solid-State Drive

    3. Remove the screws and loosen the screws that secure the base cover. Then remove the base cover 4. Reinstall the new base cover , tighten the screws , and then reinstall the screws 5. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the solid-state drive Before you start, print these instructions.
  • Page 139 • Replace the solid-state drive only if you upgrade it or have it repaired. The connectors and slot of the solid-state drive are not designed for frequent changes or replacement. • Do not drop the solid-state drive or subject it to physical shocks. Put the solid-state drive on a material, such as soft cloth, that absorbs any physical shocks.

  • Page 140: Installing Or Replacing The Wireless Wan Card

    6. Install the new solid-state drive. 7. Install the screw to secure the new solid-state drive. 8. Reinstall the base cover. 9. Turn over the computer and connect the ac power adapter and all cables. Installing or replacing the wireless WAN card Before you start, print these instructions.
  • Page 141 Some computers might come with a wireless WAN card. To install or replace the wireless WAN card, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 119. 2. Close the computer display, and turn the computer over. 3.
  • Page 142 c. Carefully remove the wireless WAN card out of the slot. 5. Align the notched edge of the new wireless WAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees. 6.
  • Page 143 7. Connect the antenna cables to the new wireless WAN card. Ensure that you connect the orange cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 8. Reinstall the base cover. 9.
  • Page 144 ThinkPad X1 Carbon User Guide...

  • Page 145: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 146: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 147: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety and Warranty Guide that comes with your computer.
  • Page 148 ThinkPad X1 Carbon User Guide...

  • Page 149: Appendix A. Regulatory Information

    • Object Push Profile (OPP) • Personal Area Networking Profile (PAN) • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile © Copyright Lenovo 2014...

  • Page 150: Locations Of The Ultraconnect™ Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 151: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 152: Industry Canada Class B Emission Compliance Statement

    This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.

  • Page 153: Korea Class B Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 154 ThinkPad X1 Carbon User Guide...

  • Page 155: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 156: Battery Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 157: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 158 ThinkPad X1 Carbon User Guide...

  • Page 159: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 160: China Rohs

    China RoHS ThinkPad X1 Carbon User Guide...

  • Page 161: India Rohs

    RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
  • Page 162 ThinkPad X1 Carbon User Guide...

  • Page 163: Appendix D. Energy Star Model Information

    Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 164 3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. ThinkPad X1 Carbon User Guide...

  • Page 165: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 166: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Rescue and Recovery The ThinkPad logo ThinkPad ThinkVantage TrackPoint UltraConnect Chrome is a trademark of Google Inc. Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.

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