Lenovo ThinkPad X1 Carbon User Manual

Lenovo ThinkPad X1 Carbon User Manual

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ThinkPad X1 Carbon and ThinkPad X1 Yoga

User Guide

Machine Types: 20FB, 20FC, 20FQ, and 20FR

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Summary of Contents for Lenovo ThinkPad X1 Carbon

  • Page 1: User Guide

    ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide Machine Types: 20FB, 20FC, 20FQ, and 20FR...
  • Page 2 • “Important safety information” on page vi • Appendix F “Notices” on page 153 ® The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals First Edition (January 2016) ©...
  • Page 3: Table Of Contents

    ... . . Chapter 4. You and your computer . . 53 Accessing Lenovo programs ..Accessibility and comfort ..
  • Page 4 Diagnosing problems ... . Calling Lenovo ... . . Troubleshooting ....
  • Page 5 India RoHS ....Lenovo product service information for China RoHS....
  • Page 6 ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 7: Read This First

    © Copyright Lenovo 2016...
  • Page 8: Important Safety Information

    In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 10: Power Cords And Power Adapters

    To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. viii ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 11: Extension Cords And Related Devices

    Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2016...
  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
  • Page 13: Notice For Non-Rechargeable Coin-Cell Battery

    • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas. • Do not restrict or block any ventilation openings. © Copyright Lenovo 2016...
  • Page 14: Electrical Current Safety Information

    DANGER During electrical storms, do not perform any replacement and do not connect or disconnect the telephone cable from the telephone outlet on the wall. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 15: Liquid Crystal Display Notice

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 16 WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Save these instructions. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 17: Chapter 1. Product Overview

    This section introduces the computer hardware features to give you the basic information you will need to start using the computer. Note: Your computer might look different from the illustrations in this topic. Front view Figure 1. ThinkPad X1 Carbon front view Camera Microphones Power button Fingerprint reader ®...
  • Page 18 2. Click More power options ➙ Choose what the power buttons do. 3. Follow the instructions on the screen. Microphones The built-in microphones capture sound and voice when used with a program capable of handling audio. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 19: Right-Side View

    TrackPoint pointing stick Trackpad The keyboard contains the Lenovo-unique ThinkPad pointing devices. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “ThinkPad pointing device” on page 33.
  • Page 20 Otherwise the connector might get damaged. HDMI connector Use the High-Definition Multimedia Interface (HDMI ) connector to connect the computer to an HDMI-compatible audio device or video monitor, such as a high-definition television (HDTV). ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 21: Left-Side View

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
  • Page 22 7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen. • For Windows 10: Start the Lenovo Settings program, click Power, and then follow the instructions on the screen. For instructions on how to start the programs, see “Accessing Lenovo programs” on page 16.
  • Page 23: Bottom View

    Bottom view Figure 6. ThinkPad X1 Carbon bottom view Figure 7. ThinkPad X1 Yoga bottom view Fan louvers Speakers Emergency-reset hole Fan louvers The fan louvers and internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor.
  • Page 24: Rear View

    Rear view Figure 8. ThinkPad X1 Carbon and ThinkPad X1 Yoga rear view Fan louvers MicroSD card slot Micro-SIM-card slot Fan louvers The fan louvers and internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor.
  • Page 25: Status Indicators

    Note: Your computer might look different from the illustrations in this topic. Figure 10. ThinkPad X1 Yoga Figure 9. ThinkPad X1 Carbon System-status indicators The indicator in the ThinkPad logo on the lid and the indicator in the center of the power button show the system status of the computer.
  • Page 26 When the camera-status indicator is on, the camera is in use. Caps Lock indicator When the indicator is on, the Caps Lock mode is enabled. You can type all alphabetic characters (A-Z) in upper case directly. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 27: Locating Important Product Information

    Machine type and model information The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following figure shows the location of the machine type and model of your computer.
  • Page 28: Fcc Id And Ic Certification Information

    Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For module replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-replaceable wireless-WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.
  • Page 29: Computer Features

    ID. The Product ID is important in case you need to reinstall the Windows 7 operating system from a source other than a Lenovo product recovery disc set. Windows 10 Genuine Microsoft label: Depending on your geographic location, the date when your computer was manufactured, and the version of Windows 10 that is preinstalled, your computer might have a Genuine Microsoft label affixed to its cover.
  • Page 30: Computer Specifications

    • Ambient light sensor (available on ThinkPad X1 Yoga only) • Windows button (available on ThinkPad X1 Yoga only) Computer specifications Size • ThinkPad X1 Carbon: – Width: 333 mm (13.11 inches) – Depth: 229 mm (9.01 inches) ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 31: Operating Environment

    – Height: – Front: 14.95 mm (0.59 inch) – Rear: 16.45 mm (0.65 inch) • ThinkPad X1 Yoga: – Width: 333 mm (13.11 inches) – Depth: 229 mm (9.01 inches) – Height: – Front: 15.3 mm (0.6 inch) – Rear: 16.8 mm (0.66 inch) Heat output •...
  • Page 32: Lenovo Programs

    3. If you still do not find the program in the program list, search for the program in the search box. Note: If you are using the Windows 7 operating system, some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, access the Lenovo PC Experience program, click Lenovo Tools, and then follow the instructions on the screen.
  • Page 33 Lenovo computer. Lenovo ID The Lenovo ID program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. (Windows 10) Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo.
  • Page 34 WRITEit gives you instant handwriting input wherever you need it. You can write directly in any app and text field, edit text in real-time, see your full screen, and (Windows 10) convert your handwriting into digital text. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 35: Chapter 2. Using Your Computer

    “Using the camera” on page 48 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 36: Getting Help About The Windows Operating System

    • For Windows 10: Open the Start menu, and then click Get started from the right panel. Additionally, you ® can use Cortana personal assistant to search for help, apps, files, settings, and so on. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 37: Using The Multi-Touch Screen On Thinkpad X1 Yoga

    Using the multi-touch screen on ThinkPad X1 Yoga This topic provides instructions on how to use the multi-touch screen that is available on ThinkPad X1 Yoga computers only. Notes: • Your computer screen might look different from the following illustrations. •...
  • Page 38 Touch: Swipe in from the top edge to the bottom edge. Mouse action: From the top edge of the screen, click and hold, move the pointer to the bottom of the screen, and then release. Function: Close the current app. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 39: Thinkpad Pen Pro

    • If your computer does not come with a ThinkPad Pen Pro, your computer does not support the use of the pen. • To purchase the ThinkPad Pen Pro, go to the Lenovo Support Web site: http://www.lenovo.com/accessories Using the ThinkPad Pen Pro The following illustration shows the ThinkPad Pen Pro.
  • Page 40 The ThinkPad Pen Pro is stored in the slot on the bottom side of the computer (as shown in the following illustration). To remove the pen, slide the end of the pen out and then completely pull the pen out of the slot. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 41: Using The Thinkpad X1 Yoga In Different Modes

    Charging the ThinkPad Pen Pro To charge the pen, insert the pen slightly into the slot until it snaps into position. The pen will be fully charged in about five minutes. Note: Ensure that your computer is on. Otherwise, the pen will not be charged. Using the ThinkPad X1 Yoga in different modes The ThinkPad X1 Yoga computer features different modes and provides some tablet features to help you work more flexibly and conveniently.
  • Page 42: Notebook Mode

    Open the computer display slowly to any angle within a range of less than 190 degrees as shown in the following illustration. Your computer is now in the notebook mode. Note: The degrees refer to the angle degrees between the LCD and the keyboard. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 43: Stand Mode

    In the notebook mode, the keyboard and the trackpad are enabled. You also can control some functions of your computer through the tablet buttons and the multi-touch screen, without the use of the keyboard and the trackpad. For more information, refer to “Using the multi-touch screen on ThinkPad X1 Yoga” on page 21. Stand mode You can use the ThinkPad X1 Yoga computer in the stand mode in scenarios that require limited interaction with the screen, such as viewing photos and playing videos.
  • Page 44: Tablet Mode

    1. Position your computer as shown and slowly rotate the computer display clockwise to the angle of 360 degrees. Note: The degrees refer to the angle degrees between the LCD and the keyboard. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 45: Tent Mode

    2. Position your computer as shown. Your computer is now in the tablet mode. In the tablet mode, the keyboard and the trackpad are automatically disabled. However, you can control some functions of your computer through the tablet buttons and the multi-touch screen, without the use of the keyboard and the trackpad.
  • Page 46: Using The Keyboard

    • The frame of the keyboard does not travel when you rotate the computer display from 10 degrees to 190 degrees. The following illustration shows that the keyboard frame does not travel. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 47 • When you rotate the computer display from 190 degrees to 360 degrees, the frame of the keyboard travels upward for about 2.0 mm (0.08 inch). The following illustration shows that the keyboard frame travels upward. Customizing the keyboard settings You can customize the keyboard settings to achieve the extended functions of the keyboard.
  • Page 48: Special Keys

    If you mute the sound and turn off your computer, the sound will remain muted when you turn on your computer again. To turn on the sound, press • Decreases the speaker volume. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 49: Thinkpad Pointing Device

    • Increases the speaker volume. • Mutes or unmutes the microphones. When the microphones are muted, the indicator on the F4 key is on. • Darkens the computer display. • Brightens the computer display. • Manages external displays. • Enables or disables the wireless features. •...
  • Page 50: Trackpoint Pointing Device

    Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 51: Trackpad

    • Point Use the pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.
  • Page 52: Trackpad Touch Gestures

    To customize the ThinkPad pointing device, do the following: 1. Go to Control Panel. 2. Click Hardware and Sound ➙ Mouse. The Mouse Properties window is displayed. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 53: Replacing The Cap Of Pointing Stick

    3. Follow the instructions on the screen. Replacing the cap of pointing stick The cap on the end of the pointing stick is removable. After you use the cap for a period of time, you might consider replacing the cap with a new one. Note: Ensure that you use a cap with grooves as shown in the following illustration.
  • Page 54: Checking The Battery Status

    The battery will be fully charged in about three to six hours. The charging time is affected by the battery size and the physical environment. You can check the battery charging status at any time through the battery-status icon in the Windows notification area. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 55: Maximizing The Battery Life

    Note: To maximize the life of the battery, the computer does not start recharging the battery if the remaining power is greater than 95%. Maximizing the battery life To maximize the life of the battery, do the following: • Use the battery until the charge is completely depleted. •...
  • Page 56: Handling The Battery

    Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty.
  • Page 57: Connecting To The Network

    The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the types recommended by Lenovo. For more information about replacing the battery pack, contact your Customer Support Center.
  • Page 58 Power to the wireless radio is on. The signal strength of the wireless connection is marginal. • Power to the wireless radio is on. The signal strength of the wireless connection is excellent. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 59 Access Connections icon status: • No location profile is active or none exists. • Current location profile is disconnected. • Current location profile is connected. Wireless status icon status • Power to the wireless radio is off. • Power to the wireless radio is on. No association. •...
  • Page 60 Using the NFC devices Depending on the model, your computer might come with the Near field communication (NFC) feature. Near field communication is a high-frequency and short-range wireless communications technology. By using the ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 61 NFC feature, you can establish the radio communications between your computer and another NFC-enabled device over a few centimeters. Some Lenovo apps are using the NFC feature. This section provides the basic instructions on paring your computer with an NFC device. For more information about data transfer, refer to the documentation of the NFC device.
  • Page 62: Using An External Display

    You can display your desktop and apps on the computer display, the external display, or both. To choose how to display the video output, press the display-mode switching key and then select a display mode you prefer. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 63: Changing Display Settings

    There are four display modes: • Disconnect: Displays the video output only on your computer screen. Note: Depending on the situation, you might see Disconnect, PC screen only, Computer only, or Disconnect projector. • Duplicate: Displays the same video output on both your computer screen and an external display. •...
  • Page 64: Using The Camera

    – Open the Camera app, click the settings icon in the upper-right corner. Follow the instructions on the screen to configure the camera settings as desired. – Click Lenovo Settings from the Start menu. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 65 Note: Your computer does not support the content protection for recordable media (CPRM) feature for the SD card. Attention: • Before handling a microSD card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity can damage the card. •...
  • Page 66 From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts. e. Follow the instructions on the screen. 4. Close the cover of the card slot. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 67: Chapter 3. Enhancing Your Computer

    Options include storage devices, network cards, docks, batteries, power adapters, printers, scanners, keyboards, mice, and more. You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 68 ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 69: Chapter 4. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...
  • Page 70: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 71 Keyboard shortcut Function Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast For more information, go to http://windows.microsoft.com/, and then perform a search using any of the following keywords: keyboard shortcuts, key combinations, shortcut keys.
  • Page 72 Your computer provides industry-standard connectors that enable you to connect assistive devices. For more information about the location and function of the connectors, see “Locating computer controls, connectors, and indicators” on page 1. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 73: Traveling With Your Computer

    Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.
  • Page 74 If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 75: Chapter 5. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2016...
  • Page 76: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
  • Page 77: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 78 1. Type the current user hard disk password in the Enter Current Password field and press Enter. 2. Type the new password in the Enter New Password field and press Enter; then retype the password in the Confirm New Password field and press Enter. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 79: Solid-State Drive Security

    Lenovo cannot reset your passwords or recover data from the solid-state drive. You must take your computer to a Lenovo reseller or a marketing representative to have the solid-state drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 80: Setting The Security Chip

    • Security Chip Selection: Select Discrete TPM or Intel PTT. • Security Chip: Activate, inactivate, or disable the security chip. • Security Reporting Options: Enable or disable each security reporting option. • Clear Security Chip: Clear the encryption key. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 81: Using The Fingerprint Reader

    It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. To enroll your fingerprints, do the following: • For Windows 7 1. Start the fingerprint program. For instructions on how to start the fingerprint program, see “Lenovo programs” on page 16. 2. Enter the Windows password as required.
  • Page 82 The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your power-on password and hard disk password, do the following: ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 83 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 84: Notice On Deleting Data From Your Solid-State Drive

    • Delete the data. • Format your solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the solid-state drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows operating system.
  • Page 85: Protecting Data Against Viruses

    Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 86 ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 87: Chapter 6. Advanced Configuration

    For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/ 9. Install the registry patches, for example, the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2016...
  • Page 88: Installing The Windows 10 Operating System

    7. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 8. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 16. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.
  • Page 89: Installing Device Drivers

    To configure the BIOS of your computer, do the following: 1. Restart the computer. When the Lenovo logo is displayed, press F1 to start the ThinkPad Setup program. Note: If you are required to enter the supervisor password, enter the correct password. You also can press Enter to skip the password prompt and start the ThinkPad Setup program.
  • Page 90: Main Menu

    If you select AC Only, Wake on LAN is enabled only when the ac power adapter is attached. If you select AC and Battery, Wake on LAN is enabled with any power sources. Notes: ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 91 Table 2. Config menu items (continued) Menu item Submenu item Value Comments • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set. Ethernet LAN Option ROM •...
  • Page 92 Fn key. When you press the Fn key twice, the state is locked until you press the Fn key again. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 93 Table 2. Config menu items (continued) Menu item Submenu item Value Comments Display Boot Display Device • ThinkPad LCD Select the display device that is to be activated at • DisplayPort boot time. This selection • HDMI is effective for boot time, password prompt, and •...
  • Page 94 The system is then ready to be serviced. Note: The battery will be automatically re-enabled when the ac power adapter is reconnected to the system. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 95 Table 2. Config menu items (continued) Menu item Submenu item Value Comments Beep and Alarm Password Beep • Disabled Enable this option to have a beep sound when the • Enabled system is waiting for a power-on, hard disk, or supervisor password.
  • Page 96: Date And Time Menu

    Security password • Enabled must be entered to display the F12 boot device list. Select Enabled to prompt for the Security password. Select Disabled to proceed without any user action required. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 97 Table 3. Security menu items (continued) Menu item Submenu item Value Comments Password Count • Disabled Select Enabled to show the POST 0199 error Exceeded Error and prompt for the Security password. Select • Enabled Disabled to hide the POST 0199 error and proceed without any user action needed.
  • Page 98 Intel PPT is enabled. Notes: • This item is displayed only if you have selected Discrete TPM for the Security Chip option. • This is set to disabled when Intel PTT is enabled. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 99 Table 3. Security menu items (continued) Menu item Submenu item Value Comments Physical Presence • Disabled This option enables or disables the confirmation for Provisioning message when you change the settings of the • Enabled security chip. Physical Presence • Disabled This option enables or disables the confirmation for Clear message when you clear the security chip.
  • Page 100 Guard Extension (SGX) function. Select • Enabled Disabled to disable SGX. Select Enable to • Software enable SGX. If you select Software Controlled, Controlled the Software Guard Extension will be controlled by the operating system. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 101: Startup Menu

    To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1. Turn off the computer. 2. Turn on the computer. When the Lenovo logo is displayed, press the F12 key. 3. Select the device that you want the computer to start from.
  • Page 102: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 103: Using System Management

    Using system management This topic is primarily intended for network administrators. Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives. This manageability, known as Total Cost of Ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a solid-state drive, and installing a program.
  • Page 104 • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 105: Chapter 7. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
  • Page 106: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.
  • Page 107: Taking Care Of Your Computer

    Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer.
  • Page 108: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board or solid-state drive. Taking care of the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: •...
  • Page 109 4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair dryer. Cleaning your computer display To clean the computer display, do the following: 1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratch like mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside.
  • Page 110 ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 111: Chapter 8. Troubleshooting Computer Problems

    When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the solid-state drive to the factory default state. For more information, see “Performing backup and recovery operations”...
  • Page 112: Spills On The Keyboard

    Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the universally unique identifier (UUID) needs to be reinstalled. Have the computer serviced. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 113 • Message: 0190: Critical low-battery error Solution: The computer turned off, because the battery power is low. Connect the ac power adapter to the computer and charge the batteries. • Message: 0191: System Security - Invalid remote change requested Solution: The system configuration change has failed. Confirm the operation and try again. To clear the error, enter ThinkPad Setup.
  • Page 114: Beep Errors

    If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the above solution. Beep errors Table 5. Beep errors Beeps Solution One short beep, pause, three short beeps, pause, three Memory problem.
  • Page 115 – You are using the correct device driver. To install the correct driver, do the following: 1. Open Control Panel and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 2.
  • Page 116: Problems With The Keyboard And Other Pointing Devices

    Solution: Ensure that the TrackPoint pointing device or trackpad is enabled in the Mouse Properties window. Keyboard problems • Problem: All or some keys on the keyboard do not work. Solution: If an external numeric keypad is connected: ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 117: Problems With The Display And Multimedia Devices

    1. Turn off the computer. 2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the external keyboard. Make sure that you have seated the connectors correctly. If the problem persists, make sure that the correct device driver is installed by doing the following: 1.
  • Page 118 – The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Press the power button again for confirmation.) ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 119: External Monitor Problems

    – The brightness level of the screen is appropriately set. If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced. •...
  • Page 120 (the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitor supports. If it does support the display mode you have set, go to the setup menu for the monitor itself ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 121: Audio Problems

    and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For more information, see the documentation that comes with the monitor. Audio problems • Problem: Wave or MIDI sound does not play correctly. Solution: Make sure that the built-in audio device is configured correctly.
  • Page 122: Fingerprint Reader Problems

    If a quick charger is available, use it to charge the over-discharged batteries. If the battery cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced. • Problem: Your computer shuts down before the battery-status icon shows empty, or your computer operates after the battery-status icon shows empty.
  • Page 123: Power Problems

    If your computer does not run on battery power, check the following items: 1. If the battery runs out of power, attach ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have it serviced.
  • Page 124 If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.
  • Page 125: A Solid-State Drive Problem

    If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device. • Problem: The battery discharges slightly while the computer is in hibernation mode. Solution: If the wakeup function is enabled, the computer consumes small amount of power.
  • Page 126 Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation. Solution: Make sure that: • The ThinkPad OneLink Dock is connected to power. • The computer is correctly connected to the ThinkPad OneLink Dock. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 127: Chapter 9. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 111 • “Recovery overview for the Windows 10 operating system” on page 116 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...
  • Page 128: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 129: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.
  • Page 130: Creating And Using A Rescue Medium

    To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 131: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 90.
  • Page 132: Recovery Overview For The Windows 10 Operating System

    Settings ➙ Update & security ➙ Recovery. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Select a desired startup option, then follow the instructions on the screen. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 133: Recovering Your Operating System If Windows 10 Fails To Start

    Recovering your operating system if Windows 10 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 10 operating system. This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start.
  • Page 134 ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 135: Chapter 10. Replacing Devices

    1. Turn off your computer and disconnect the ac power adapter and all cables from the computer. 2. Restart the computer. When the Lenovo logo is displayed, press F1 to start the ThinkPad Setup program. 3. Go to Config ➙ Power ➙ Disable Built-in Battery.
  • Page 136: Installing Or Replacing The Micro Sim Card

    1. Turn off your computer and disconnect the ac power adapter and all cables from the computer. 2. Disable the built-in battery. See “Disabling the built-in battery” on page 119. 3. Close the computer display, and then turn the computer over. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 137 4. Loosen the screws that secure the base cover. 5. Pivot the base cover in the direction shown by the arrow as shown. 6. Remove the base cover. Chapter 10 Replacing devices...
  • Page 138: Replacing The M.2 Solid-State Drive

    Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. Attention: The M.2 solid-state drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines: ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 139 • Replace the M.2 solid-state drive only if you upgrade it or have it repaired. The connector and slot of the M.2 solid-state drive are not designed for frequent changes or replacement. • Do not drop the M.2 solid-state drive or subject it to physical shocks. Put the M.2 solid-state drive on a material, such as soft cloth, that absorbs any physical shocks.
  • Page 140: Installing Or Replacing The Wireless-Wan Card

    Attention: Before you start installing the wireless-WAN card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the card. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 141 The wireless-WAN card is available only on some models. To install or replace the wireless-WAN card, do the following: 1. Turn off your computer and disconnect the ac power adapter and all cables from the computer. 2. Disable the built-in battery. See “Disabling the built-in battery” on page 119. 3.
  • Page 142 6. Align the notched edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees. 7. Install the screw to secure the card in place. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 143: Replacing The Coin-Cell Battery

    If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
  • Page 144: Replacing The Speakers

    2. Disable the built-in battery. See “Disabling the built-in battery” on page 119. 3. Close the computer display, and turn the computer over. 4. Remove the base cover. See “Replacing the base cover” on page 120. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 145 5. Detach the connector , and then remove the screws that secure the speakers 6. Remove the speakers. 7. Install the new speakers. Chapter 10 Replacing devices...
  • Page 146 8. Install the screws to secure the speakers , and then attach the connector 9. Turn over the computer and connect the ac power adapter and all cables. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 147: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
  • Page 148: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 149: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety and Warranty Guide that comes with your computer.
  • Page 150 ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 151: Appendix A. Supplemental Information On The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 152 The following list provides information about components and features that are not supported on the Ubuntu operating system by Lenovo. • Accelerometer • Fingerprint reader • OneLink+ connector • HDMI 5.1 channel ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 153 • Integrated wireless Wide Area Network (WAN) • Keyboard frame travel function (available on ThinkPad X1 Yoga only) • Surround audio • Secure Digital eXtended-Capacity (SDXC) Appendix A. Supplemental information on the Ubuntu operating system...
  • Page 154 ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 155: Appendix B. Regulatory Information

    Appendix B. Regulatory Information The latest compliance information is available at http://www.lenovo.com/compliance. Wireless related information Wireless interoperability The M.2 wireless-LAN card is designed to be interoperable with any wireless-LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: •...
  • Page 156: Locations Of The Ultraconnectâ„¢ Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 157: Wireless-Radio Compliance Information

    Certification related information The following table contains information of the product name, compliance ID, and machine types. Product name Machine types Compliance ID ThinkPad X1 Carbon TP00076A 20FB and 20FC ThinkPad X1 Yoga TP00076B 20FQ and 20FR Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c.
  • Page 158: Industry Canada Class B Emission Compliance Statement

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 159: German Class B Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 160: Lenovo Product Service Information For Taiwan

    Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 161: Appendix C. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 162: Battery Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 163: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix C. WEEE and recycling statements...
  • Page 164 ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 165: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...
  • Page 166: China Rohs

    China RoHS ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 167: Appendix E. Energy Star Model Information

    Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 168 5. Clear the Allow this device to wake the computer check box. 6. Click OK. ThinkPad X1 Carbon and ThinkPad X1 Yoga User Guide...
  • Page 169: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 170: Trademarks

    This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...

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