Lenovo 20AQ User Manual
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Lenovo 20AQ User Manual

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User Guide
ThinkPad T440s

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Summary of Contents for Lenovo 20AQ

  • Page 1 User Guide ThinkPad T440s...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 157 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/ThinkPadUserGuides Second Edition (September 2013) ©...

  • Page 3: Table Of Contents

    Hard disk security ... . . Lenovo program overview ..Setting the security chip ...
  • Page 4 ....Calling Lenovo ... . . Security features ... .
  • Page 5 Trademarks ....and Canada ....Appendix C. Restriction of Hazardous Substances Directive (RoHS) ..© Copyright Lenovo 2013...
  • Page 6 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2013...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 10 product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
  • Page 11 Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2013...
  • Page 12 In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
  • Page 13 Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate Notice for built-in rechargeable battery DANGER Do not attempt to replace the internal rechargeable lithium batteries. Contact Lenovo Support for factory replacement. Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging.
  • Page 14 Your computer generates some heat during normal operation. The amount of heat depends on the amount of system activity and the battery charge level. Extended contact with your body, even through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using the keyboard by lifting your hands from the palm rest;...
  • Page 15 50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 16 Additional safety information DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation. Notice for users in the U.S.A. Many personal computer products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a personal computer.

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 13 • “Operating environment” on page 13 • “Lenovo programs” on page 14 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 18 To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14.

  • Page 19: Right-Side View

    Right-side view Figure 2. Right-side view Audio connector Ethernet connector SIM card tray (on some models) Video Graphics Array (VGA) connector Media card reader slot Security-lock slot USB 3.0 connector Audio connector Connect a headphone or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Left-Side View

    Left-side view Figure 3. Left-side view Power connector Mini DisplayPort connector USB 3.0 connector Always On USB connector Fan louvers Smart card slot (on some models) Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery.

  • Page 22: Bottom View

    OK or Apply. • For Windows 8: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select the Enable USB charge from the computer battery even when the computer is off check box under Always on USB.
  • Page 23 are at the office or at home. For more information about the supported docking stations, see “ThinkPad docking stations” on page 89. Speakers Your computer is equipped with a pair of stereo speakers. Keyboard drainage holes The keyboard drainage holes can help drain out liquid from your computer if you accidentally spill water or drink over the keyboard.

  • Page 24: Status Indicators

    Status indicators The status indicators show the current status of your computer. Note: Your computer might have slight variations from the following illustrations. Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 24.

  • Page 25: Locating Important Product Information

    There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer back cover assembly.

  • Page 26: Certificate Of Authenticity Information

    To remove the wireless WAN card for repair or replacement, see “Replacing the wireless WAN card” on page 78. Note: Use only Lenovo-authorized wireless communication cards for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.

  • Page 27: Genuine Microsoft Label

    Windows 8 Pro operating system, that license also permits you to use the Windows 7 Professional operating system in place of the Windows 8 Pro operating system if you prefer. Lenovo computers that are licensed for use with a Windows 8 operating system are shipped with the Windows 8 license key digitally encoded into the computer hardware.
  • Page 28 • Double data rate 3 low voltage synchronous dynamic random access memory (DDR3 LV SDRAM) Storage device Depending on the model: • 2.5-inch form factor, 7- mm height hard disk drive • 2.5-inch form factor, 9.5- mm height hard disk drive •...

  • Page 29: Specifications

    Specifications Size • Width: 331 mm (13 inches) • Depth: 226 mm (8.9 inches) • Height: 20.65 mm (0.8 inch) Heat output • 45 W (154 Btu/hr) maximum • 65 W (222 Btu/hr) maximum Power source (ac power adapter) • Sine-wave input at 50 to 60 Hz •...

  • Page 30: Lenovo Programs

    Note: If you do not find the program you need in Control Panel, open the navigation window of the Lenovo ThinkVantage Tools program and double-click the dimmed icon to install the program you need. Then,...

  • Page 31: Accessing Lenovo Programs On The Windows 8 Operating System

    Lenovo program to launch it. If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the cursor to the top-right or bottom-right corner of the screen to display the charms.

  • Page 32: Lenovo Program Overview

    • System Update Note: The Password Manager program is not preinstalled on Windows 8 computers. You can download the Password Manager program from the Lenovo Support Web site http://www.lenovo.com/support. Lenovo program overview This topic provides information about some Lenovo programs.
  • Page 33 • Lenovo QuickCast The Lenovo QuickCast program provides you with a quick and easy way to send files and uniform resource locators (URLs) between two devices. • Lenovo QuickControl...
  • Page 34 Windows operating system. • System Update The System Update program enables you to keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, UEFI BIOS updates, and other third party programs). User Guide...

  • Page 35: Chapter 2. Using Your Computer

    “Using a flash media card” on page 40 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 36 • To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8 operating system).

  • Page 37: Using The Multi-Touch Screen

    Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models. Tap on the screen with your fingertip to launch an application, select an item, or open a menu. Press and hold Press and hold an item or a blank area on the screen for a few seconds until an action occurs.
  • Page 38 Tasks Touch gestures (touch models only) Mouse actions To view the recently used applications Swipe in and out on the left edge. Move the pointer to the upper-left or select an application from the list corner of your screen, and then move it downward.
  • Page 39 Tasks Touch gestures (touch models only) Mouse actions To scroll through items, such as lists, Slide. Scroll the mouse wheel, move the pages, and photos scroll bar, or click the scroll arrow. To move an object Drag an item to the desired location. Click, hold, and drag an item.

  • Page 40: Special Keys

    Special keys Your computer has several special keys to help you work easily and effectively. Function keys and key combinations The keyboard has several function keys, which consist of the Fn key and the function keys • Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off (default mode).

  • Page 41: Windows Key

    • For Windows 7: Opens Control Panel. For Windows 8: Opens the Settings charm. • For Windows 7: Opens Windows Search. For Windows 8: Opens the Search charm. • Views all the programs that you have opened. • For Windows 7: Opens Computer. For Windows 8: Views all the programs. •...
  • Page 42 Using the TrackPoint pointing stick To use the TrackPoint pointing stick, apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard. Then you can move the cursor. But the pointing stick itself does not move. The speed at which the cursor moves depends on the pressure you apply to the pointing stick.

  • Page 43: Power Management

    • For Windows 7: Start the Power Manager program and click the Battery tab. • For Windows 8, do one of the following: – Start the Lenovo Support program and click Battery Health – Start the Lenovo Settings program and click Power.

  • Page 44: Using The Ac Power Adapter

    Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system, you can program your computer so that when the battery power falls below a certain level, three events occur: the alarm goes off, a message is displayed, and the LCD is turned off.

  • Page 45: Maximizing The Battery Life

    To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14.

  • Page 46: Handling The Battery

    Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty.

  • Page 47: Connecting To The Network

    The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information on replacing the battery pack, contact your Customer Support Center.

  • Page 48: Ethernet Connections

    Ethernet connections You can connect your computer to a local network or a broadband connection by using the built-in Ethernet feature of the computer. DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.
  • Page 49 • For Windows 7: Use the Access Connections program. For more information, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14. • For Windows 8: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8 operating system” on page 15.
  • Page 50 Using the wireless WAN connection Wireless Wide Area Network (wireless WAN) which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks. These connections can be maintained over a large geographical area, such as a city or an entire country, by use of multiple antenna sites or satellite systems maintained by wireless service providers.

  • Page 51: Presentations And Multimedia

    2. In the Enable NFC area, slide to the right to enable the NFC feature. You can use the NFC feature with NFC supported programs, such as the Lenovo QuickDisplay program, the Lenovo QuickControl program, or the Lenovo QuickCast program.

  • Page 52: Connecting A Projector Or An External Monitor

    Connecting a projector or an external monitor This topic provides information about connecting a projector or an external monitor. Using an external monitor Note: When you connect an external monitor, a video interface cable with a ferrite core is required. Your computer can support a maximum video resolution of up to 2048x1536 (with an external monitor connected to the VGA connector) or up to 2560x1600 (with an external monitor connected to the mini DisplayPort connector), provided that the external monitor also supports that resolution.
  • Page 53 11. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 12. Clear the Show compatible hardware check box. 13. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor.

  • Page 54: Setting Up A Presentation

    – Clone Displays: The same computer output is displayed on both the computer display and the DVI monitor. – Extended Desktop: Different computer output is displayed on the computer display and the DVI monitor. • For Windows 8: 1. Move the cursor to the top-right or bottom-right corner of the screen and click the Devices charm. 2.

  • Page 55: Using Audio Features

    3. Press F7, then select Duplicate or Extend. To change the resolution for each monitor, do the following: 1. Right-click on the desktop, and click Screen resolution. 2. Click the Monitor-1 icon, which is for the primary display (the computer display by default). 3.

  • Page 56: Using The Camera

    – Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 57 1. Ensure that the card is correctly positioned. 2. Insert the card firmly into the 4-in-1 media card reader slot or smart card slot. If the plug-and-play feature is not enabled for the installed flash media card, do the following to enable the feature: 1.
  • Page 58 User Guide...

  • Page 59: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 60: Comfort

    Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 61: Traveling With Your Computer

    Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.

  • Page 62: Travel Accessories

    • A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...

  • Page 63: Chapter 4. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2013...

  • Page 64: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 65: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 66 If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive. • Master hard disk password The master hard disk password also requires a user hard disk password.

  • Page 67: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 68: Setting The Security Chip

    Enterprise editions of the Windows 7 operating system and Windows 8 operating system. See “Using Windows BitLocker Drive Encryption” on page 52. • Before you dispose of, sell, or hand over your computer, delete data stored on it. For more information, refer to “Notice on deleting data from your hard disk drive or solid-state drive”...

  • Page 69: Using The Fingerprint Reader

    To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
  • Page 70 Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader, do the following: 1. Placethe top joint of your fingeron the sensor. 2. Apply light pressure and swipe your finger toward youacross the reader in one smooth motion. Do not lift your finger when you are swiping it.
  • Page 71 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 72: Notice On Deleting Data From Your Hard Disk Drive Or Solid-State Drive

    • Reader Priority: Defines the priority for the fingerprint readers if an external fingerprint reader is attached. • Security Mode: Specifies the settings of the security mode. • Password Authentication: Enables or disables the password authentication. Note: This item is displayed only if High security mode is enabled. •...

  • Page 73: Using Firewalls

    • Delete the data. • Format your hard disk drive or solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings.
  • Page 74 User Guide...

  • Page 75: Chapter 5. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 59 • “Recovery overview for the Windows 8 operating system” on page 64 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...

  • Page 76: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 77: Using The Rescue And Recovery Workspace

    To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 78: Creating And Using A Rescue Medium

    Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 79: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 118.

  • Page 80: Solving Recovery Problems

    Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following: • Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium”...

  • Page 81: Using The Advanced Startup Options

    To reset your computer to the factory default settings, do the following: 1. Move your cursor to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Remove everything and reinstall Windows section, click Get started. Then click Next to confirm the operation.
  • Page 82 Note: Ensure that your computer is connected to ac power. 1. Move your cursor to the top-right or bottom-right corner of the screen to display the charms, and click Search. 2. Type recovery in the Search field and click Settings. Then click Create a recovery drive. 3.

  • Page 83: Chapter 6. Replacing Devices

    2. Restart the computer. When the ThinkPad logo is displayed, press F1 to start the ThinkPad Setup program. 3. Go to Config ➙ Power ➙ Disable Built-in Battery. 4. Press Enter. A Setup Confirmation window is displayed. © Copyright Lenovo 2013...

  • Page 84: Installing Or Replacing The Sim Card

    5. Click Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off. Wait for a few minutes to let the computer cool. The built-in battery will be automatically enabled again when the computer is connected to an ac power adapter.

  • Page 85: Replacing The External Battery Pack

    Replacing the external battery pack Before you start, print these instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 86 If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.

  • Page 87: Replacing The Base Cover Assembly

    4. Insert a new battery pack until it clicks into place , and then slide the battery latch to the locked position 5. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the base cover assembly Before you start, print these instructions.

  • Page 88: Replacing The Hard Disk Drive Or Solid-State Drive

    6. Reinstall the external battery pack and turn the computer over again. Connect the ac power adapter and all cables. Replacing the hard disk drive or solid-state drive Before you start, print these instructions. Attention: The hard disk drive or solid-state drive is very sensitive. Incorrect handling can cause damage and permanent loss of data.
  • Page 89 5. Remove the screw that secures the hard disk drive or solid-state drive. 6. Remove the hard disk drive or solid-state drive with bracket. 7. Detach the bracket from the hard disk drive or solid-state drive. Then attach the bracket to the new hard disk drive or solid-state drive.

  • Page 90: Replacing A Memory Module

    9. Install the screw to secure the hard disk drive or solid-state drive. 10. Reinstall the base cover assembly and the external battery pack. 11. Turn over the computer and connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions.

  • Page 91: Replacing The Wireless Lan Card

    5. Open the latches on both sides of the slot at the same time , and then remove the memory module Save the removed memory module for future use. 6. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module into the slot at an angle of about 20 degrees.
  • Page 92 DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing the wireless LAN card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body.
  • Page 93 7. Carefully remove the wireless LAN card out of the slot. 8. Align the notched edge of the new wireless LAN card with the key in the slot. Then carefully insert the card into the slot. 9. Pivot the new wireless LAN card downward , and then install the screw to secure the card in place Chapter 6 Replacing devices...

  • Page 94: Replacing The Wireless Wan Card

    10. Connect the antenna cables to the new wireless LAN card. Ensure that you attach the gray cable to the main connector on the card, and the black cable to the auxiliary connector on the card. 11. Reinstall the base cover assembly and the external battery pack. 12.
  • Page 95 5. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card.
  • Page 96 8. Align the notched edge of the new wireless WAN card with the key in the slot. Then carefully insert the card into the slot. 9. Pivot the new wireless WAN card downward and then install the screw to secure the card in place 10.

  • Page 97: Replacing The Keyboard

    12. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the keyboard Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall.
  • Page 98 5. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool in the shipping package of the new keyboard to slide the keyboard forward by 2.5 mm (0.1 inch). Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
  • Page 99 8. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: Chapter 6 Replacing devices...
  • Page 100 1. Attach the connectors, and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. User Guide...
  • Page 101 3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. Chapter 6 Replacing devices...
  • Page 102 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. 5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.

  • Page 103: Replacing The Rtc Battery

    If the RTC battery is incorrectly replaced, there is danger of an explosion. The RTC battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
  • Page 104 6. Install the new RTC battery and attach the connector 7. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 71. 8. Reinstall the external battery pack, and turn the computer over again. Connect the ac power adapter and all cables.

  • Page 105: Chapter 7. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 106 ThinkPad Basic Dock Front view Power button: Press the power button to turn on or turn off the computer . Eject button: Press the eject button to release the computer from the docking station. Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.
  • Page 107 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.
  • Page 108 Rear view Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.
  • Page 109 ThinkPad Ultra Dock Front view Power button: Press the power button to turn on or turn off the computer. Key lock indicator: This indicator turns on when the system lock key is in the locked position. Docking status indicator: This indicator turns on when your computer is docked. Eject button: Press the eject button to release the computer from the docking station.

  • Page 110: Attaching A Thinkpad Docking Station

    Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.

  • Page 111: Detaching A Thinkpad Docking Station

    3. Align the top-left corner of the computer with the position mark of the docking station. Attach your computer to the docking station vertically until you hear a click . Then turn the system lock key to the locked position 4.

  • Page 112: Connecting External Displays To A Docking Station

    3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it. Connecting external displays to a docking station For the ThinkPad Pro Dock, if you connect two external displays to the DisplayPort connector and the DVI connector, the DVI connector is inactive.

  • Page 113: Security Features

    For the ThinkPad Ultra Dock, if you connect two external displays to the DisplayPort connector and the HDMI connector, the HDMI connector is inactive. Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: •...
  • Page 114 User Guide...

  • Page 115: Chapter 8. Advanced Configuration

    For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/ 9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2013...

  • Page 116: Installing The Windows 8 Operating System

    Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.

  • Page 117: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 118: Main Menu

    Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press F10. A Setup Confirmation window is displayed. Click Yes to save the configuration and exit the ThinkPad Setup program.
  • Page 119 Table 4. Config menu items (continued) Menu item Value Submenu item Comments If you select AC and Battery, Wake on LAN function is enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power. •...
  • Page 120 Table 4. Config menu items (continued) Menu item Value Submenu item Comments • Auto If you select Auto, it enables you to connect and route appropriate USB 3.0 or USB 2.0 connectors. If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system.
  • Page 121 Table 4. Config menu items (continued) Menu item Value Submenu item Comments connectors on a docking station. ® Power • Disabled Intel SpeedStep Select the mode of Intel technology SpeedStep technology at • Enabled runtime. Mode for AC Maximum Performance: •...
  • Page 122 Table 4. Config menu items (continued) Menu item Value Submenu item Comments Intel Rapid Start • Disabled To use this feature, a special Technology partition on the solid-state • Enabled drive is required. Enter after: • Immediately When enabled, the •...

  • Page 123: Date And Time Menu

    Table 4. Config menu items (continued) Menu item Value Submenu item Comments combination in the Startup Interrupt Menu window. To display the Startup Interrupt Menu window, press the black button or Enter key during the power-on self-test (POST). CIRA Timeout 0-255 Set the timeout option for CIRA connection to be...
  • Page 124 Table 5. Security menu items (continued) Menu item Value Submenu item Comments password. By default, this is set to Disabled. If you set the supervisor password and enable this function, no one but you can change the items in ThinkPad Setup. Password at •...
  • Page 125 Table 5. Security menu items (continued) Menu item Value Submenu item Comments able to work until they are re-enabled in the fingerprint software. • Discrete TPM If you select Discrete TPM, you can use a Security Chip Security Chip Selection discrete TPM chip with TPM 1.2 mode.
  • Page 126 Table 5. Security menu items (continued) Menu item Value Submenu item Comments Memory Protection Execution • Disabled Some computer viruses and worms cause Prevention memory buffers to overflow. By selecting • Enabled Enabled you can protect your computer against attacks by such viruses and worms. If after choosing Enabled you find that a program does not run correctly, select Disabled and reset the setting.

  • Page 127: Startup Menu

    Table 5. Security menu items (continued) Menu item Value Submenu item Comments Anti-Theft Intel AT Module • Disabled Enable or disable the UEFI BIOS interface to Activation activate the Intel AT module, which is an optional • Enabled anti-theft service from Intel. •...
  • Page 128 • If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of startup sequence. To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1.

  • Page 129: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.

  • Page 130: Setting Management Features

    Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives. This manageability, known as Total Cost of Ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a hard disk drive, and installing a program.
  • Page 131 Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network-management program. To enable or disable the Wake on LAN feature, do the following: 1.
  • Page 132 User Guide...

  • Page 133: Chapter 9. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 134: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 135: Taking Care Of Your Computer

    For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

  • Page 136: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive.
  • Page 137 Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
  • Page 138 User Guide...

  • Page 139: Chapter 10. Troubleshooting Computer Problems

    If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 140: Spills On The Keyboard

    • If you cannot turn off your computer by pressing and holding the power button, remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole. To locate the reset hole, refer to “Bottom view” on page 6. After the computer is off, restart the computer by pressing the power button.

  • Page 141: Errors Without Messages

    Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled.

  • Page 142: Beep Errors

    Solution: If your computer is preinstalled with the Windows 7 operating system, you can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following: 1. Start Power Manager. 2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans. •...

  • Page 143: Memory Module Problems

    Table 7. Beep errors (continued) Problem Solution Four cycles of four short beeps Shut down the computer immediately and have the computer serviced. Five short beeps The system board has a problem. Have the computer serviced. Memory module problems Print these instructions now and keep the instructions with your computer for reference later. If your memory module is not operating properly, check the following items: 1.
  • Page 144 – You have installed all networking software that is necessary for your network environment. Check with your LAN administrator for the necessary networking software. • Problem: The adapter stops working for no apparent reason. Solution: The network driver files might be corrupt or missing. Update the driver by referring to the previous solution for the procedure to make sure that the correct device driver is installed.

  • Page 145: Problems With The Keyboard And Other Pointing Devices

    • Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile. Solution: Do the following: 1. Exit the application that uses the sound device (for example, Windows Media Player). 2.

  • Page 146: Problems With The Display And Multimedia Devices

    • Problem: All or some keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is correctly connected to the computer. Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices, including the computer display, the external monitor, audio devices, and the optical drive.
  • Page 147 • Problem: The screen stays on even after you turn off your computer. Solution: Press and hold the power button for four seconds or more to turn off your computer; then turn it on again. • Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution: This is an intrinsic characteristic of the TFT technology.
  • Page 148 • Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display. Solution: Change the resolution and the color depth to lower settings for the primary display. • Problem: Display switching does not work. Solution: If you use the Extend desktop function, disable it, and change the display output location.

  • Page 149: Fingerprint Reader Problems

    2. Click Hardware and Sound. 3. Click Sound. 4. Click the Recording tab in the Sound window. 5. Select Microphone, and click the Properties button. 6. Click the Levels tab, and move the Microphone Boost slider upwards. 7. Click OK. Note: For more information about controlling volume, see the Windows online help.
  • Page 150 2. Connect the ac power adapter to the computer and let it charge. If a quick charger is available, use it to charge the over-discharged batteries. If the batteries cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced.
  • Page 151 2. If the batteries are charged but the computer does not run, call Lenovo Customer Service Center to have it serviced. A power button problem Problem: The system does not respond, and you cannot turn off the computer. Solution: Turn off the computer by pressing and holding the power button for four seconds or more. If the system is still not reset, remove the ac power adapter and reset the system by inserting one end of a needle or a straightened paper clip into the emergency reset hole.

  • Page 152: Problems With Drives And Other Storage Devices

    – If the system status indicator (illuminated ThinkPad logo) blinks slowly, your computer is in sleep mode. Connect the ac power adapter to the computer; then press Fn. – If the system status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state or in hibernation mode.

  • Page 153: A Software Problem

    A software problem Problem: An application does not run correctly. Solution: Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application.
  • Page 154 User Guide...

  • Page 155: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 156: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 157: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 158 User Guide...

  • Page 159: Appendix A. Regulatory Information

    • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile • Find Me Profile • Immediate Alert Profile © Copyright Lenovo 2013...

  • Page 160: Locations Of The Ultraconnect™ Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 161: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 162: European Union - Compliance To The Electromagnetic Compatibility Directive

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 163: Korea Class B Compliance Statement

    Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A. Regulatory Information...
  • Page 164 User Guide...

  • Page 165: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 166: Battery Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 167: Battery Recycling Information For The European Union

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 168 User Guide...

  • Page 169: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 170: Ukraine Rohs

    Ukraine RoHS User Guide...

  • Page 171: Appendix D. Energy Star Model Information

    Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 172 3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...

  • Page 173: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 174: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.

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