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Lenovo ThinkPad X1 Carbon User Manual

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ThinkPad X1 Carbon User Guide
Machine types: 20A7 and 20A8

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Summary of Contents for Lenovo ThinkPad X1 Carbon

  • Page 1 ThinkPad X1 Carbon User Guide Machine types: 20A7 and 20A8...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 151 The latest Safety and Warranty Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals Fifth Edition (December 2014) ©...

  • Page 3: Table Of Contents

    Travel tips ....Lenovo program overview ..Travel accessories ...
  • Page 4 ....89 Calling Lenovo ... . . Finding ThinkPad options ..
  • Page 5 Trademarks ....Battery recycling information for the United States and Canada ....© Copyright Lenovo 2014...
  • Page 6 ThinkPad X1 Carbon User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2014...

  • Page 8: Important Safety Information

    In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products. ThinkPad X1 Carbon User Guide...

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 10 (such as deformed plastic) at the ac input pins or anywhere on the power adapter. Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. viii ThinkPad X1 Carbon User Guide...
  • Page 11 Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2014...
  • Page 12 In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
  • Page 13 Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Heat and product ventilation...
  • Page 14 Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lamp in the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws. ThinkPad X1 Carbon User Guide...
  • Page 15 50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 16 ThinkPad X1 Carbon User Guide...

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 13 • “Operating environment” on page 14 • “Lenovo programs” on page 14 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 18 • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 15.

  • Page 19: Right-Side View

    Ambient light sensor The ambient light sensor detects the surrounding light conditions. Then the computer adjusts the screen brightness and keyboard backlight accordingly. Right-side view Figure 2. Right-side view USB 3.0 connector Fan louvers Ethernet extension connector Security-lock slot USB 3.0 connector The Universal Serial Bus (USB) 3.0 connector is used for connecting USB-compatible devices, such as a USB printer or a digital camera.
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Left-Side View

    To use the Lenovo OneLink connector, you need to remove the connector cover from the Lenovo OneLink connector first. Ensure that you keep the connector cover. Reattach it to the Lenovo OneLink connector when you are not using the Lenovo OneLink connector.
  • Page 22 • For Windows 8.1: 1. Press the Windows key to go to the Start screen. 2. Click Lenovo Settings ➙ Power. 3. In the Enable Always On USB area, slide the control to the right to enable the Always-on USB connector.

  • Page 23: Bottom View

    Bottom view Figure 4. Bottom view Fan louvers Emergency-reset hole Speakers Fan louvers The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling, especially the cooling of the microprocessor. Note: To ensure proper airflow, do not place any obstacles in front of the fan louvers. Speakers Your computer is equipped with a pair of stereo speakers.

  • Page 24: Rear View

    Note: Ensure that you use a micro SIM card. Do no use a standard-sized SIM card. The standard-sized SIM card is not compatible. To install or replace the micro SIM card, see “Installing or replacing the micro SIM card” on page 78. ThinkPad X1 Carbon User Guide...

  • Page 25: Status Indicators

    Status indicators The status indicators show the current status of your computer. Note: Your computer might have slight variations from the following illustrations. Caps Lock indicator • On: Caps Lock mode is turned on. You can type all alphabetic characters (A-Z) in upper case without pressing the Shift key.

  • Page 26: Locating Important Product Information

    There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer base cover.

  • Page 27: Certificate Of Authenticity Information

    Note: Use only Lenovo-authorized wireless communication cards for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.

  • Page 28: Genuine Microsoft Label

    Windows 8.1 Pro operating system, that license also permits you to use the Windows 7 Professional operating system in place of the Windows 8.1 Pro operating system if you prefer. Lenovo computers that are licensed for use with a Windows 8.1 operating system are shipped with the Windows 8.1 license key digitally encoded into the computer hardware.

  • Page 29: Specifications

    • Adaptive Keys • ThinkPad TrackPoint pointing device and trackpad Interface • Audio connector • Lenovo OneLink connector • External monitor connectors (HDMI and Mini DisplayPort connectors) • Always-on USB 3.0 connector • USB 3.0 connector • Ethernet extension connector GPS and wireless features •...

  • Page 30: Operating Environment

    • Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage. Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely. The available programs might vary depending on the preinstalled Windows operating system.

  • Page 31: Accessing Lenovo Programs On The Windows 7 Operating System

    Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

  • Page 32: Accessing Lenovo Programs On The Windows 8.1 Operating System

    Apps screen. Find the desired program in the list or search for the program in the search box. Note: If you do not find the program you need, go to Lenovo PC Experience ➙ Lenovo Tools. Then you can find the program you need.
  • Page 33 You also can read hints and tips, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. This app is filled with exclusive Lenovo content to help you learn about your new system.
  • Page 34 • Lenovo Microphone Mute (Windows 7 and Windows 8.1) The Lenovo Microphone Mute program enables you to set which recording devices will be controlled by the microphone-mute key on your computer. By pressing the microphone-mute key, you can mute or unmute the recording devices that you have selected in the Lenovo Microphone Mute program.

  • Page 35: Chapter 2. Using Your Computer

    “Using the camera” on page 50 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 36 • To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8.1 operating system).

  • Page 37: Using The Multi-Touch Screen

    3. On the Navigation tab, locate the Start screen section, and then do one of the following: – To set the desktop as your default startup screen, select When I sign in or close all apps on a screen, go to the desktop instead of Start so a check is visible. –...
  • Page 38 Mouse action: Move the pointer to the top-left corner of your screen, and then click. Keep clicking to cycle through the open apps. Function: Cycle through and switch to open apps. Supported operating system: Windows 8.1 ThinkPad X1 Carbon User Guide...
  • Page 39 Touch gesture (touch models Description only) Touch: Swipe in and out on the left edge. Mouse action: Move the pointer to the top-left corner of the screen, and then move the pointer downward along the left edge. To make a selection, click the desired app.

  • Page 40: Using The Adaptive Keys

    • Web-browser mode • Web-conference mode • Function mode • Lay-flat mode If you launch an application that the Adaptive Keyboard recognizes, the Adaptive Keys change automatically to the appropriate modes for using that application. ThinkPad X1 Carbon User Guide...

  • Page 41: Modes Of The Adaptive Keys

    You also can cycle through the available modes by tapping the Fn key. The following illustration shows the location of the Fn key You can customize the order in which the modes are displayed and which modes are available when you cycle through the modes with the Fn key.

  • Page 42: Functions Of The Adaptive Keys

    The following illustration shows the icons displayed in the Lay-flat mode. For more information, see “Functions of the Adaptive Keys” on page 26. Functions of the Adaptive Keys This topic introduces the functions of the Adaptive Keys. Note: Some Adaptive Keys are available only in a specific mode. ThinkPad X1 Carbon User Guide...
  • Page 43 Table 2. Functions of the Adaptive Keys Adaptive Keys Functions Fn key • Switches among the available Adaptive Keys modes when you tap the Fn key. • Initiates the Quick-access mode when you tap and hold the Fn key. If you release the Fn key, the Adaptive Keys return to the mode before your tap the Fn key.
  • Page 44 Tap the icon to cycle through the following keyboard backlight modes: • Normal: Turn on the keyboard backlight in low brightness level. • Bright: Turn on the keyboard backlight in high brightness level. • Off: Turn off the keyboard backlight. ThinkPad X1 Carbon User Guide...

  • Page 45: Fn Key Combinations

    Table 2. Functions of the Adaptive Keys (continued) Adaptive Keys Functions Opens the Adaptive Keyboard Settings window. For more information, see “Setting the Adaptive Keys” on page 30. Rotates the screen clockwise. Each time you tap the icon, the computer screen rotates 90 degrees. •...

  • Page 46: Brightness Management

    1. Open the Adaptive Keyboard Setting window by doing one of the following: • Tap the settings icon in the Function mode. • Open the Lenovo Settings program, and then click Adaptive Keyboard. • Go to Control Panel, and then click Hardware and Sound ➙ Adaptive Keyboard ➙ Change Settings.

  • Page 47: Windows Key

    Windows key On the Windows 7 operating system, press the Windows key to open the Start menu. On the Windows 8.1 operating system, press the Windows key to switch between the current workspace and the Start screen. You also can use the Windows key together with another key to achieve other functions. For more information, refer to the help information system of the Windows operating system.

  • Page 48: Using The Thinkpad Pointing Device

    You also can use the trackpad to perform a variety of touch gestures. For information about using touch gestures, see “Using the trackpad touch gestures” on page 34. ThinkPad X1 Carbon User Guide...
  • Page 49 Point Use the pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move.

  • Page 50: Using The Trackpad Touch Gestures

    Put two fingers on the trackpad and move them in the vertical or and rotate them clockwise or horizontal direction. This action counterclockwise to rotate an item. enables you to scroll through the document, Web site, or apps. ThinkPad X1 Carbon User Guide...

  • Page 51: Customizing The Thinkpad Pointing Device

    Two-finger zoom out Two-finger zoom in Put two fingers on the trackpad Put two fingers on the trackpad and and move them closer together move them farther apart to zoom in. to zoom out. Three-finger swipe Four-finger swipe Put three fingers on the trackpad Put four fingers on the trackpad and move them left to show the and move them upward to view and...

  • Page 52: Replacing The Cap Of Pointing Stick

    After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact Lenovo. For information about contacting Lenovo, see Chapter 11 “Getting support” on page 131.

  • Page 53: Using The Ac Power Adapter

    – How often you use the wireless features. To check for detailed battery status information, do the following: • For Windows 8.1: Start the Lenovo Settings program and click Power. • For Windows 7: Start the Power Manager program and click the Battery tab.

  • Page 54: Charging The Battery

    , and then click Power Options. Then click Change plan settings that is next to your power plan. • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 15.

  • Page 55: Handling The Battery

    Handling the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another system is installed, the system will not charge.
  • Page 56 The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information on replacing the battery pack, contact your Customer Support Center.

  • Page 57: Connecting To The Network

    To attach an Ethernet cable to your computer, you need an Ethernet extension adapter. The Ethernet extension adapter is available as an option and shipped with some computer models only. You can purchase an Ethernet extension adapter from Lenovo at: http://www.lenovo.com/essentials...

  • Page 58: Wireless Connections

    1. Tap the wireless icon in the Function mode to enable the wireless features. For more information on how to display the Function mode, see “Adaptive Keys overview” on page 24. 2. Do one of the following: ThinkPad X1 Carbon User Guide...
  • Page 59 • For Windows 8.1: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8.1 operating system” on page 16.
  • Page 60 For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area. Access Connections gauge status: • No signal • Weak signal ThinkPad X1 Carbon User Guide...

  • Page 61: Using The Nfc Connection

    • Medium signal • Strong signal Access Connections icon status: • No location profile is active or none exists. • Current location profile is disconnected. • Current location profile is connected. Wireless status icon status: • Power to the WAN radio is off •...

  • Page 62: Presentations And Multimedia

    Then click Settings ➙ Change PC settings ➙ Network ➙ Radio devices. 2. Slide the NFC switch to the right to enable the NFC feature. You can use the NFC feature with NFC supported programs, such as the Lenovo QuickControl program or the Lenovo SHAREit program.
  • Page 63 Connecting an external monitor To connect an external monitor, do the following: 1. Connect the external monitor to the Mini DisplayPort connector of your computer. 2. Connect the external monitor to an electrical outlet. 3. Turn on the external monitor. 4.

  • Page 64: Setting Up A Presentation

    To display information and make presentations, you can connect a data projector to your computer through the Mini DisplayPort connector on your computer by using a Lenovo Mini-DisplayPort to VGA Adapter Cable. The Lenovo Mini-DisplayPort to VGA Adapter Cable is available as option at http://www.lenovo.com/essentials...

  • Page 65: Using Audio Features

    3. Set the resolution for the primary display. 4. Click the Monitor-2 icon, which is for the secondary display (the external display by default). 5. Set the resolution for the secondary display. 6. Click Advanced settings and set up the color quality on the Monitor tab. 7.

  • Page 66: Using The Camera

    – Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 67 Notes: • Some camera gestures are available only for certain applications. • Ensure that your hand is within the camera view so that the camera can capture your hand gestures. • When you are using the camera gestures, maintain a distance of 0.5–2 meters (19.69–78.74 inches) between the camera and your hand.
  • Page 68 • Automatically turn off the camera if no gesture is detected. To configure the camera gestures settings, right-click the camera-gestures icon in the Windows notification area, and then follow the instructions on the screen to configure the settings as you desired. ThinkPad X1 Carbon User Guide...

  • Page 69: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 70: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.

  • Page 71: Traveling With Your Computer

    Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies. In general, accessibility options enhance the way users with hearing, vision, or mobility limitations navigate and use their computer. For example, some users might not have the fine motor skills required to use a mouse or select key combinations.
  • Page 72 • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. ThinkPad X1 Carbon User Guide...

  • Page 73: Chapter 4. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2014...

  • Page 74: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 75: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 76 1. Type the current user hard disk password in the Enter Current Password field and press Enter. 2. Type the new password in the Enter New Password field and press Enter; then retype the password in the Confirm New Password field and press Enter. ThinkPad X1 Carbon User Guide...

  • Page 77: Solid-State Drive Security

    Lenovo cannot reset your passwords or recover data from the solid-state drive. You must take your computer to a Lenovo reseller or a marketing representative to have the solid-state drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 78: Setting The Security Chip

    • Security Chip: Activate, inactivate, or disable the security chip. • Security Reporting Options: Enable or disable each security reporting option. • Clear Security Chip: Clear the encryption key. Before you start, print these instructions. ThinkPad X1 Carbon User Guide...

  • Page 79: Using The Fingerprint Reader

    To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
  • Page 80 1. Placethe top joint of your fingeron the sensor. 2. Apply light pressure and swipe your finger toward youacross the reader in one smooth motion. Do not lift your finger when you are swiping it. ThinkPad X1 Carbon User Guide...
  • Page 81 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the solid-state drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the solid-state drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 82: Notice On Deleting Data From Your Solid-State Drive

    You can use the following methods to delete data from the solid-state drive: • Move the data to the Recycle Bin, and then empty the Recycle Bin. • Delete the data. ThinkPad X1 Carbon User Guide...

  • Page 83: Using Firewalls

    • Format your solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the solid-state drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows operating system.
  • Page 84 ThinkPad X1 Carbon User Guide...

  • Page 85: Chapter 5. Recovery Overview

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 86: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 87: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 88: Creating And Using A Rescue Medium

    Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 89: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 110.

  • Page 90: Recovery Overview For The Windows 8.1 Operating System

    1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2. In the Remove everything and reinstall Windows section, click Get started. Then click Next to confirm the operation. ThinkPad X1 Carbon User Guide...

  • Page 91: Using The Advanced Startup Options

    3. Depending on your needs, do one of the following: • To perform a quick format, click Just remove my files to start the process. The process will take several minutes. • To perform a complete format, click Fully clean the drive to start the process. The process will take several hours.
  • Page 92 5. Select a corresponding recovery solution according to your situation. For example, select Reset your PC if you want to reset your computer to the factory default settings. For more information about the recovery solutions provided by the Windows 8.1 operating system, go to: http://go.microsoft.com/fwlink/?LinkID=263800 ThinkPad X1 Carbon User Guide...

  • Page 93: Chapter 6. Replacing Devices

    2. Restart the computer. When the ThinkPad logo is displayed, press F1 to start the ThinkPad Setup program. 3. Go to Config ➙ Power ➙ Disable Built-in Battery. 4. Press Enter. A Setup Confirmation window is displayed. © Copyright Lenovo 2014...

  • Page 94: Installing Or Replacing The Micro Sim Card

    Then, slide the micro-SIM-card tray out of the computer 4. If you are installing a micro SIM card, go to step 5. If you are replacing a micro SIM card, gently take the old micro SIM card out of the tray first. ThinkPad X1 Carbon User Guide...

  • Page 95: Replacing The Base Cover

    5. Install a new micro SIM card into the tray. Note: Ensure that you use a micro SIM card. Do no use a standard-sized SIM card. The standard-sized SIM card is not compatible. 6. Insert the tray into the computer. 7.

  • Page 96: Replacing The Solid-State Drive

    Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. Attention: The solid-state drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines: ThinkPad X1 Carbon User Guide...
  • Page 97 • Replace the solid-state drive only if you upgrade it or have it repaired. The connectors and slot of the solid-state drive are not designed for frequent changes or replacement. • Do not drop the solid-state drive or subject it to physical shocks. Put the solid-state drive on a material, such as soft cloth, that absorbs any physical shocks.

  • Page 98: Replacing The Wireless Lan Card

    DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. ThinkPad X1 Carbon User Guide...
  • Page 99 Attention: Before you start installing the wireless LAN card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the card. To replace the wireless LAN card, do the following: 1.
  • Page 100 7. Align the notched edge of the new wireless LAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees. 8. Install the screw to secure the new wireless LAN card in place. ThinkPad X1 Carbon User Guide...

  • Page 101: Installing Or Replacing The Wireless Wan Card

    9. Connect the antenna cables to the new wireless LAN card. Ensure that you attach the gray cable to the connector marked 2 on the card, and the black cable to the connector marked 1 on the card. 10. Reinstall the base cover. 11.
  • Page 102 If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card. b. Remove the screw that secures the wireless WAN card. c. Carefully remove the wireless WAN card out of the slot. ThinkPad X1 Carbon User Guide...
  • Page 103 5. Align the notched edge of the new wireless WAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees. 6. Install the screw to secure the card in place. 7.
  • Page 104 ThinkPad X1 Carbon User Guide...

  • Page 105: Chapter 7. Enhancing Your Computer

    Options include storage devices, network cards, docks, batteries, power adapters, printers, scanners, keyboards, mice, and more. You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 106 4-pole plug. Power indicator: The power indicator on the illuminated ThinkPad logo is on when the dock is connected to power. Power button: Press the power button to turn on or turn off the dock. ThinkPad X1 Carbon User Guide...
  • Page 107 HDMI connector: Used to connect a digital audio device or video monitor that is compatible with HDMI. Power connector: Used to connect the ac power adapter. Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. Chapter 7 Enhancing your computer...
  • Page 108 DisplayPort connector. Power connector: Used to connect the ac power adapter. DVI connector: Used to connect a monitor that supports Digital Visual Interface (DVI) connection. Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. ThinkPad X1 Carbon User Guide...

  • Page 109: Chapter 8. Advanced Configuration

    9. Install the registry patches, for example, the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 110: Installing The Windows 8.1 Operating System

    Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example, the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.

  • Page 111: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 112: Main Menu

    • The Wake on LAN function does not work when a hard disk password is set. Ethernet LAN Option • Disabled Load the Ethernet LAN Option ROM to enable startup from an integrated network • Enabled device. ThinkPad X1 Carbon User Guide...
  • Page 113 Table 6. Config menu items (continued) Menu item Submenu item Value Comments UEFI IPv4 Network • Disabled Enable or disable Internet Protocol Version 4 Stack (IPv4) network stack for UEFI environment. • Enabled UEFI IPv6 Network • Disabled Enable or disable Internet Protocol Version 6 Stack (IPv6) network stack for UEFI environment.
  • Page 114 • Enabled is attached. If you select Enabled, the system is powered on when the ac power adapter is attached. If the system is in hibernate state, the system resumes normal operation. ThinkPad X1 Carbon User Guide...
  • Page 115 Table 6. Config menu items (continued) Menu item Submenu item Value Comments If you select Disabled, the system is not powered on nor resumed when the ac power adapter is attached. Intel Rapid Start • Disabled To use this feature, a special partition on Technology the solid-state drive is required.

  • Page 116: Date And Time Menu

    Wake on LAN attempt. If you select Disabled, no password prompt is displayed; the computer ThinkPad X1 Carbon User Guide...
  • Page 117 Table 7. Security menu items (continued) Menu item Submenu item Value Comments goes ahead and loads the operating system. To prevent unauthorized access, set the user authentication on the operating system. Password at restart • Disabled If you select and enable Password at restart, a password prompt is displayed •...
  • Page 118 Enable or disable the confirmation message Provisioning when you change the settings of the security • Enabled chip. Physical Presence for • Disabled Enable or disable the confirmation message Clear when you clear the security chip. • Enabled ThinkPad X1 Carbon User Guide...
  • Page 119 Table 7. Security menu items (continued) Menu item Submenu item Value Comments Memory Protection Execution Prevention • Disabled Some computer viruses and worms cause memory buffers to overflow. By selecting • Enabled Enabled you can protect your computer against attacks by such viruses and worms. If after choosing Enabled you find that a program does not run correctly, select Disabled and reset the setting.

  • Page 120: Startup Menu

    Windows 8.1 operating system. Startup menu To change the startup settings of your computer, select the Startup tab from the ThinkPad Setup menu. Attention: ThinkPad X1 Carbon User Guide...
  • Page 121 • After you change the startup sequence, ensure that you select a correct device during a copy, a save, or a format operation. Otherwise your data might be erased or overwritten. • If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of startup sequence.

  • Page 122: Restart Menu

    Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network. ThinkPad X1 Carbon User Guide...

  • Page 123: Setting Management Features

    Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.7.1. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board.
  • Page 124 • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. ThinkPad X1 Carbon User Guide...

  • Page 125: Chapter 9. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 126: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 127: Taking Care Of Your Computer

    Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer.

  • Page 128: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board or solid-state drive. Taking care of the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: •...
  • Page 129 4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair dryer. Cleaning your computer display To clean the computer display, do the following: 1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside.
  • Page 130 ThinkPad X1 Carbon User Guide...

  • Page 131: Chapter 10. Troubleshooting Computer Problems

    If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the solid-state drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 132: Spills On The Keyboard

    Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message: 0189: Invalid RFID configuration information area ThinkPad X1 Carbon User Guide...

  • Page 133: Errors Without Messages

    Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled. Have the computer serviced. • Message: 0190: Critical low-battery error Solution: The computer turned off, because the battery is low. Connect the ac power adapter to the computer and charge the battery.

  • Page 134: Beep Errors

    The system board has a problem. Have the computer serviced. Memory module problems Print these instructions now and keep the instructions with your computer for reference later. If your memory module is not operating properly, check the following items: ThinkPad X1 Carbon User Guide...

  • Page 135: Networking Problems

    3. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. 4. Run the Lenovo Solution Center program. See “Diagnosing problems” on page 115. Networking problems The following are the most common networking problems.
  • Page 136 PIM items in vCard format. If another Bluetooth-enabled device can receive a file through Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact. ThinkPad X1 Carbon User Guide...

  • Page 137: Problems With The Keyboard And Other Pointing Devices

    Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices. TrackPoint pointing device problems • Problem: The pointer drifts when the computer is turned on or after it resumes normal operation. Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal operation.
  • Page 138 Function mode, and then select the desired monitor. If the problem persists, do the following: 1. Connect the external monitor to another computer to make sure that it works. 2. Reconnect the external monitor to your computer. ThinkPad X1 Carbon User Guide...
  • Page 139 3. Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported. – If the external monitor supports the same resolution as the computer display or a higher resolution, view output on the external monitor or on both the external monitor and the computer display. –...
  • Page 140 Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem: The volume sliders do not stay in place when some audio programs are used. ThinkPad X1 Carbon User Guide...

  • Page 141: Fingerprint Reader Problems

    If a quick charger is available, use it to charge the over-discharged batteries. If the battery cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced. • Problem: Your computer shuts down before the battery-status icon shows empty, or your computer operates after the battery-status icon shows empty.
  • Page 142 If your computer does not run on battery power, check the following items: 1. If the battery runs out of power, attach ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have it serviced.
  • Page 143 If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

  • Page 144: A Solid-State Drive Problem

    Refer to “Diagnosing problems” on page 115 and run a diagnostic test of the USB connector. A dock problem Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation. ThinkPad X1 Carbon User Guide...
  • Page 145 Solution: Make sure that: • The ThinkPad OneLink Dock is connected to power. • The computer is correctly connected to the ThinkPad OneLink Dock. Chapter 10 Troubleshooting computer problems...
  • Page 146 ThinkPad X1 Carbon User Guide...

  • Page 147: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 148: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 149: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety and Warranty Guide that comes with your computer.
  • Page 150 ThinkPad X1 Carbon User Guide...

  • Page 151: Appendix A. Regulatory Information

    • Object Push Profile (OPP) • Personal Area Networking Profile (PAN) • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile © Copyright Lenovo 2014...

  • Page 152: Locations Of The Ultraconnect™ Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 153: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 154: Industry Canada Class B Emission Compliance Statement

    This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.

  • Page 155: Korea Class B Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 156 ThinkPad X1 Carbon User Guide...

  • Page 157: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 158: Battery Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 159: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 160 ThinkPad X1 Carbon User Guide...

  • Page 161: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 162: China Rohs

    China RoHS ThinkPad X1 Carbon User Guide...

  • Page 163: India Rohs

    RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
  • Page 164 ThinkPad X1 Carbon User Guide...

  • Page 165: Appendix D. Energy Star Model Information

    Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 166 3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. ThinkPad X1 Carbon User Guide...

  • Page 167: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 168: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraConnect Chrome is a trademark of Google Inc. Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.

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