Lenovo ThinkPad X1 Carbon Maintenance Manual
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Lenovo ThinkPad X1 Carbon Maintenance Manual

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ThinkPad X1 Carbon
Hardware Maintenance Manual
Machine types: 20BS and 20BT

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Summary of Contents for Lenovo ThinkPad X1 Carbon

  • Page 1 ThinkPad X1 Carbon Hardware Maintenance Manual Machine types: 20BS and 20BT...
  • Page 2 Appendix A “Notices” on page 89. Second Edition (July 2015) © Copyright Lenovo 2014, 2015. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Bottom view ....Lenovo Solution Center ..Locating FRUs and CRUs ..
  • Page 4 Trademarks ....panel ....ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 5: About This Manual

    Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 19. © Copyright Lenovo 2014, 2015...
  • Page 6 ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 7: Chapter 1. Safety Information

    Do not use this type of mat to protect yourself from electrical shock. © Copyright Lenovo 2014, 2015...

  • Page 8: Safety Inspection Guide

    If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 9: Handling Devices That Are Sensitive To Electrostatic Discharge

    0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.

  • Page 10: Grounding Requirements

    The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER DANGER DANGER ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 11 DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information...
  • Page 12 ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 13 PERIGO PERIGO PERIGO PERIGO Chapter 1 Safety information...
  • Page 14 PERIGO PERIGO PERIGO PERIGO DANGER ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 15 DANGER DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information...
  • Page 16 DANGER VORSICHT VORSICHT VORSICHT VORSICHT ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 17 VORSICHT VORSICHT VORSICHT VORSICHT Chapter 1 Safety information...
  • Page 18 ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 19 Chapter 1 Safety information...
  • Page 20 ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 21 Chapter 1 Safety information...
  • Page 22 ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 23 Chapter 1 Safety information...
  • Page 24 ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 25: Chapter 2. Important Service Information

    Lenovo Support Center are available at: http://www.lenovo.com/support/phone • Service training documents for Lenovo authorized service technicians are available at the following Web site. The disassembly and reassembly videos that show the FRU removal and replacement procedures are contained in the documents.

  • Page 26: Important Notice For Replacing A System Board

    Dynamic configure-to-order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
  • Page 27 1. Go to http://support.lenovo.com/ibasepartslookup. 2. Type the Machine Type and Serial Number in the corresponding fields. 3. Click Submit. eSupport also can be used to view the general FRU list for a product. The FRU list is a general list of components and does not contain specific model information.
  • Page 28 ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 29: Chapter 3. General Checkout

    This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...

  • Page 30: Checkout Guide

    The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.

  • Page 31: Uefi Diagnostic Program

    If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.

  • Page 32: Power System Checkout

    Note: Output voltage of pin 2 of the ac power adapter might differ from the one you are servicing. 3. If the voltage is not correct, replace the ac power adapter. 4. If the voltage is acceptable, replace the system board. ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 33: Checking The Battery And Operational Charging

    Checking the battery and operational charging Checking the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 34 ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 35: Chapter 4. Related Service Information

    “Symptom-to-FRU index” on page 37 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the product Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.

  • Page 36: Using The Windows Recovery Programs On The Windows 8.1 Operating System

    • To perform a quick format, click Just remove my files to start the process. The process will take several minutes. • To perform a complete format, click Fully clean the drive to start the process. The process will take several hours. ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 37 4. Follow the instructions on the screen to reset your computer to the factory default settings. Using the advanced startup options With the advanced startup options, you can change the firmware settings of the computer, change the startup settings of the Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image.

  • Page 38: Recovery Overview For The Windows 10 Operating System

    1. Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings ➙ Update & security ➙ Recovery. 2. In the Reset this PC section, click Get started. 3. Follow the instructions on the screen to reset your computer. ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 39: Using Advanced Startup Options

    Using advanced startup options With advanced startup options, you can change the firmware settings of the computer, change the startup settings of the Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image. To use advanced startup options, do the following: Note: The GUI items of the operating system might change without notice.

  • Page 40: Passwords

    If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

  • Page 41: How To Remove The Power-On Password

    Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user hard disk passwords, or to recover data from the hard disk drive. To put the...

  • Page 42: Power Management

    Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee. To remove a user hard disk password that has been forgotten, when the supervisor password and master hard disk password are known, do the following: 1.

  • Page 43: Hibernation Mode

    In certain circumstances, the computer goes into sleep mode automatically: • After a period of inactivity specified in power plan settings • When the battery power is low To resume the computer from sleep mode, press the power button. Also, in either of the following events, the computer automatically returns from sleep mode and resumes operation: •...

  • Page 44: Numeric Error Codes

    Remove all but the reader that you set up for the More than one external fingerprint reader is attached. authentication. Power off and remove all but the reader that you set up within your main operating system. ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 45: Error Messages

    Table 1. Numeric error codes (continued) Symptom or error FRU or action, in sequence 2100 1. Reseat the hard disk drive. Detection error on HDD0 (Main HDD) 2. Main hard disk drive 3. System board 2110 1. Reseat the hard disk drive. Read error on HDD0 (Main HDD) 2.

  • Page 46: Lcd-Related Symptoms

    LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...

  • Page 47: Undetermined Problems

    Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).
  • Page 48 ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 49: Chapter 5. Locations

    On: The computer is on (in normal mode). Blinks fast: The computer is entering sleep or hibernation mode. Blinks slowly: The computer is in sleep mode. Off: The computer is off or in hibernation mode. © Copyright Lenovo 2014, 2015...

  • Page 50: Rear View

    On: The computer is on (in normal mode). Blinks fast: The computer is entering sleep or hibernation mode. Blinks slowly: The computer is in sleep mode. Off: The computer is off or in hibernation mode. ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 51: Bottom View

    CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.

  • Page 52: Major Frus

    Micro-SIM-card-tray bracket Micro-SIM-card tray System board assembly Thermal fan RJ45 card with USB connector Fingerprint reader assembly Battery Speaker assembly Base cover assembly Wireless WAN card Wireless LAN card Audio card with USB connector ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 53: Lcd Frus

    FRU descriptions Self-service Optional-service M.2 solid-state drive dc-in bracket Coin-cell battery Trackpoint cap Ethernet extension adapter LCD FRUs For models without touch panel: Chapter 5 Locations...
  • Page 54 LCD front sheet bezel LCD bezel Camera/microphone card LCD panel without touch function Hinges LED cable assembly Antenna kit or antenna dummy kit LCD rear cover assembly LCD cable For models with touch panel: ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 55: Miscellaneous Parts And Other Frus

    Screw kit System miscellaneous kit LCD miscellaneous kit Other FRUs FRU descriptions Self-service Optional-service ac power adapter Power cord Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to http://www.lenovo.com/serviceparts-lookup. Chapter 5 Locations...
  • Page 56 ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 57: Chapter 6. Fru Replacement Notices

    Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.

  • Page 58: Retaining Serial Numbers

    Note: Before you perform the operation, ensure that the UEFI/Legacy setting within the Startup menu in the ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 59: Retaining The Uuid

    2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.

  • Page 60: Reading Or Writing The Eca Information

    If the system board is being replaced, try to read the ECA information from the old system board and transfer the information to the new system. If the system board is inoperable, this will not be possible. ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 61: Chapter 7. Removing Or Replacing A Fru

    Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/support.

  • Page 62: Before Servicing The Computer

    After you finish the servicing, ensure that you install the micro SIM card (if available) and the micro-SIM-card tray back into the computer. Removing a major FRU This section provides instructions on how to remove a major FRU. ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 63: 1010 Base Cover Assembly

    1010 Base cover assembly Removal steps of the base cover assembly When installing: Locate the plastic hook on the inner side of the base cover assembly. After you position the base cover assembly on the chassis, ensure that you press the hook area before securing the screws.

  • Page 64: 1020 Battery

    The only exception to this is if the battery is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note that the replacement of a physically damaged battery is not covered by the warranty.
  • Page 65 Removal steps of the battery DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. Step Screw (quantity) Color Torque M2 × L4 mm, flat-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) Black 0.181 Nm M2 ×...

  • Page 66: 1030 M.2 Solid-State Drive

    • Never remove the drive while the system is operating or in suspend mode. Removal steps of the M.2 solid-state drive Step Screw (quantity) Color Torque M2 × L3 mm, flat-head, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 67: 1040 Wireless Lan Card

    When installing: Ensure that the M.2 solid-state drive is firmly attached. 1040 Wireless LAN card Note: This information is only for the user-replaceable modules. For access, remove this FRU: • “1010 Base cover assembly” on page 57 Removal steps of the wireless LAN card Step Screw (quantity) Color...

  • Page 68: 1060 Thermal Fan

    When installing: Plug the orange cable into the main connector and the blue cable into the auxiliary connector. 1060 Thermal fan For access, remove this FRU: • “1010 Base cover assembly” on page 57 ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 69 Removal steps of the thermal fan Loosen the screws in ascending alphabetical order as illustrated. When installing: Ensure that the fan connector is attached firmly. When installing: Do not touch the top and bottom areas marked in the following illustration. Chapter 7 Removing or replacing a FRU...

  • Page 70: 1070 Audio Card

    “1010 Base cover assembly” on page 57 • “1020 Battery” on page 58 Removal steps of the audio card Torque Step Screw (quantity) Color M2 × L4 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 71: 1080 Speaker Assembly

    When installing: Ensure that the connector is attached firmly. 1080 Speaker assembly For access, remove this FRU: • “1010 Base cover assembly” on page 57 • “1020 Battery” on page 58 • “1070 Audio card” on page 64 Removal steps of the speaker assembly Step Screw (quantity) Color...

  • Page 72: 1090 Rj45 Card

    For access, remove this FRU: • “1010 Base cover assembly” on page 57 • “1020 Battery” on page 58 Removal steps of the RJ45 card When installing: Ensure that the connector is attached firmly. ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 73: 1100 Fingerprint Reader Assembly

    Torque Step Screw (quantity) Color M2 × L4 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 1100 Fingerprint reader assembly For access, remove these FRUs in order: • “1010 Base cover assembly” on page 57 • “1020 Battery” on page 58 •...

  • Page 74: 1110 System Board Assembly And Coin-Cell Battery

    “1050 Wireless WAN card” on page 61 • “1060 Thermal fan” on page 62 Attention: The microprocessor soldered on the system board is extremely sensitive. When you service the system board, avoid any kind of rough handling. ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 75 Removal steps of the system board assembly Step Screw (quantity) Color Torque 0.392 Nm M2.5 × L4 mm, flat-head, nylon-coated (1) Silver (4.0 kgf-cm) Note: If the computer you are servicing does not have a touch panel, ignore step 3 and step 4. Chapter 7 Removing or replacing a FRU...

  • Page 76: 1120 Power Switch Board

    • “1040 Wireless LAN card” on page 61 • “1050 Wireless WAN card” on page 61 • “1060 Thermal fan” on page 62 • “1110 System board assembly and coin-cell battery” on page 68 ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 77: 1130 Lcd Unit

    Removal steps of the power switch board Step Screw (quantity) Color Torque Black 0.181 Nm M2 × L3 mm, flat-head, nylon-coated (2) (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. 1130 LCD unit For access, remove these FRUs in order: •...
  • Page 78 Step Screw (quantity) Color Torque 0.392 Nm M2.5 × L4 mm, flat-head, nylon-coated (3) Silver (4.0 kgf-cm) 90° ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 79: 1140 Keyboard Assembly

    When installing: Ensure that you route the cables firmly in the proper positions as show in the following illustration. When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 1140 Keyboard assembly Removal steps of the keyboard assembly To replace the keyboard assembly, remove these FRUs in order:...

  • Page 80: 2020 Lcd Panel And Lcd Cable

    “1050 Wireless WAN card” on page 61 • “1060 Thermal fan” on page 62 • “1110 System board assembly and coin-cell battery” on page 68 • “1130 LCD unit” on page 71 • “2010 LCD bezel assembly” on page 73 ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 81: 2030 Hinges

    Removal steps of LCD panel and LCD cable Step Screw (quantity) Color Torque M2 × L2.5 mm, flat-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the LCD connector is attached firmly. 2030 Hinges For access, remove these FRUs in order: •...

  • Page 82: 2040 Camera/Microphone Card

    “1110 System board assembly and coin-cell battery” on page 68 • “1130 LCD unit” on page 71 • “2010 LCD bezel assembly” on page 73 • “2020 LCD panel and LCD cable” on page 74 ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 83: 2050 Led Cable Assembly

    Removal steps of the camera/microphone card When installing: Ensure that the connector is attached firmly. 2050 LED cable assembly For access, remove these FRUs in order: • “1010 Base cover assembly” on page 57 • “1020 Battery” on page 58 •...

  • Page 84: 2060 Antenna Kit And Lcd Rear Cover Assembly

    “1110 System board assembly and coin-cell battery” on page 68 • “1130 LCD unit” on page 71 • “2010 LCD bezel assembly” on page 73 • “2020 LCD panel and LCD cable” on page 74 • “2030 Hinges” on page 75 ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 85 Chapter 7 Removing or replacing a FRU...
  • Page 86 Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Black cable (WLAN auxiliary) Blue cable (WWAN auxiliary) Orange cable (WWAN main) Gray cable (WLAN main) ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 87: Removing An Lcd Fru For Models With Touch Panel

    Antenna locations WLAN auxiliary antenna (black) WWAN auxiliary antenna (blue) WWAN main antenna (orange) WLAN main antenna (gray) Removal steps of the LCD rear cover assembly To replace the LCD rear cover assembly, remove these FRUs in order: • “1010 Base cover assembly” on page 57 •...
  • Page 88 The LCD panel assembly consists of an LCD panel and an LCD bezel. The LCD bezel is glued to the back side of the LCD panel. Important: Once an LCD bezel is removed, it cannot be used anymore. A new LCD bezel is required for replacement. ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 89: 3020 Hinges

    When installing: Ensure that the connector is attached firmly. 3020 Hinges For access, remove these FRUs in order: • “1010 Base cover assembly” on page 57 • “1020 Battery” on page 58 • “1030 M.2 solid-state drive” on page 60 •...

  • Page 90: 3030 Camera/Microphone Card

    “1130 LCD unit” on page 71 • “3010 LCD panel assembly, LCD cable, and touch sensor cable” on page 81 Removal steps of the camera/microphone card When installing: Ensure that the connector is attached firmly. ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 91: 3040 Led Cable Assembly

    3040 LED cable assembly For access, remove these FRUs in order: • “1010 Base cover assembly” on page 57 • “1020 Battery” on page 58 • “1030 M.2 solid-state drive” on page 60 • “1040 Wireless LAN card” on page 61 •...

  • Page 92: 3050 Antenna Kit And Lcd Rear Cover Assembly

    “1110 System board assembly and coin-cell battery” on page 68 • “1130 LCD unit” on page 71 • “3010 LCD panel assembly, LCD cable, and touch sensor cable” on page 81 • “3020 Hinges” on page 83 ThinkPad X1 Carbon Hardware Maintenance Manual...
  • Page 93 Cable routing: When you install the antenna kit, route the cables as shown in the following illustration. As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Black cable (WLAN auxiliary) Blue cable (WWAN auxiliary) Orange cable (WWAN main)
  • Page 94 • “3010 LCD panel assembly, LCD cable, and touch sensor cable” on page 81 • “3020 Hinges” on page 83 • “3030 Camera/microphone card” on page 84 • “3040 LED cable assembly” on page 85 • “Removal steps of the antenna kit ” on page 86 ThinkPad X1 Carbon Hardware Maintenance Manual...

  • Page 95: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 96: Electronic Emissions Notices

    Electronic emissions notices For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad TrackPoint Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.
  • Page 98 Part Number: SP40G55065_01 Printed in (1P) P/N: SP40G55065_01 *1PSP40G55065_01*...

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