Push-To-Talk Mode Troubleshooting - Iridium Extreme PTT User Manual

Push-to-Talk Mode Troubleshooting

Problem
The phone will not stay
in PTT mode with each
start-up.
At start-up or after
switching from Phone
Mode, "Waiting for
Registration..." remains on
the screen for an extended
period of time.
"No Talkgroups"
"Out of Talkgroup Area"
"Talkgroup Refresh Failed"
Solution
If your SOS emergency response contacts
have not been programmed, your device
will continue to power-up in Phone Mode
and will prompt you to select GEOS or to
program your own emergency contacts.
This is an indication that the device is
attempting to connect to the PTT service
and cannot. Validate that the device has
a clear view of the sky. If not, move to a
location where the device connects to the
satellite network. Confirm that the device
is provisioned for PTT service.
This message means that the device
is provisioned for push-to-talk service
but the device is not a member of any
talkgroups. The administrator for the
device must add talkgroups to the device
before it is usable in PTT Mode.
This message means that the device user
attempted to talk on a talkgroup while
the device was outside the talkgroup
coverage area. The user must move to an
area covered by the talkgroup in order to
talk on the talkgroup.
This message indicates that the
provisioning update requested by the
user was unsuccessful OR that the update
took longer than the device waiting
period. The user may attempt the update
again by selecting "Refresh Talkgroups"
in the Menu or wait for updates to take
effect based on internal timers.
Iridium Extreme® PTT User Manual 233