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38
18
TROUBLESHOOTING
"Call failed"
appears
SIM card
fitted
– only makes
emergency
call
The mobile
phone
display is
blank (screen
off)
Calling
outside
your own
country
Can an
emergency
call be made
without a
signal or
credit?
Check dialled
number is correct, with full area code
Some SIM cards are
thinner than others. Lightly press the
SIM card holder to ensure a proper
contact is made.
The phone is switched
off. Press the Power key
seconds to switch it on again.
The screen is in power save. Press any
button to turn it on again.
If you are away from
your network provider, your phone may
link with another
GSM network.
Contact your network
provider for additional costs incurred
using the phone abroad.
You cannot make a call if
the phone has no signal.
If your display says
Limited Service or
SOS, the phone cannot receive a signal
from your network, or has
run out of credit,
so can only call the emergency number
112.
You can call 112 if
there is no credit on your phone.
for 3
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