Troubleshooting - LG WTG9532VH Owner's Manual

Troubleshooting

Before calling for service, check the problem against the list bellow.
Symptom
Water Supply
Failure
Drainage Failure
Spin Failure
Door(Lid) Open
Door(Lid) Lock
malfunction
Foreign objects
Tub Clean
Reminder
Error Message
• Is the water tap shut off?
• Is the water supply cut off ?
• Is the drain hose installed too low?
• Is the water pressure too high or too low, or is the filter of the
• Is the Hot hose connected to cold?
• Is the Cold hose connected to hot?
• Is the drain hose positioned correctly?
• Is the drain hose bent or placed too high?
• Is the internal part of the hose or drain pump
• Check if electric power has gone off.
• Is the laundry evenly balanced?
• Is the washing machine placed on a flat and level surface?
• Is the lid closed?
• Is the lid closed?
• Make sure that the lid is closed properly and press the
• Make sure that nothing is caught under the lid, including shipping
• Are there foreign objects, Such as coins, pins, etc., caught
• Turn off the washer and then press the Power button.
• Empty the tub, insert bleach into the detergent dispenser and select
the Tub Clean cycle.
• If you want to skip the Tub Clean, press the program and option
buttons to select desired cycle. In this case, you will see the
message again after a few more wash cycles. Once the Tub Clean
cycle is performed,
clean the tub.
• Please call your nearest LG Electronics service center for help.
What to Check
inlet valve clogged with impurities?
(only pump model) clogged with impurities?
START/PAUSE button.
The washer will not operate unless the lid is locked.
material or clothing.
between the wash pulsator and the inner tub ?
Press the spin speed button without selecting a cycle to drain and
spin the load.
When the spin is complete, remove the clothes and then find and
remove any objects caught in the wash pulsator.
will disappear until the next reminder to