Preparing Laundry............15 Adding Detergents, Softeners and Bleaches ....17 Control Panel..............19 Programme................20 Extra Options and Functions ...........21 SMART FUNCTIONS........25 LG ThinQ Application............25 Smart Diagnosis ..............25 MAINTENANCE ..........26 Cleaning after Every Wash..........26 Cleaning the Appliance Periodically .......26 TROUBLESHOOTING ........30...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS or instruction concerning use of the appliance by a person responsible for their safety. • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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SAFETY INSTRUCTIONS • Make sure the power plug is completely pushed into the power outlet. • Do not plug the appliance into multiple outlet sockets, power boards, or an extension power cable. • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician.
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• In case of a water leak from the appliance, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the...
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SAFETY INSTRUCTIONS Disposal • Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse. • Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation.
INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View * This feature is only available on some models. Door Tempered Glass Dispenser Drawer Bleach Dispenser Drum Levelling Feet Drain Hose* Control Panel...
* This feature is only available on some models. Cold and Hot Water Inlet Hoses Drain Hose* Tie Strap* Specifications Model WTG9020V WTG9020W WTG9020MB Power Supply 220 - 240 V~, 50 Hz Dimension 632 mm X 670 mm X 1020 mm...
WARNING serious malfunctioning. Contact your local authorised LG repairer. • This appliance must only be used for domestic • The power plug must be plugged into an household purposes and should not be used in appropriate outlet socket that is installed and mobile applications.
INSTALLATION Connecting the Hose to the guide plate before inserting the tap into the adaptor. Water Tap Connecting Screw-Type Hose to Tap with Thread Screw the hose connector onto the water supply Installing the Drain Hose tap. Hand tighten only with the aid of a soft cloth. Before connecting the drain hose, check your drain hose model and choose the correct instruction.
INSTALLATION Levelling the Appliance Checking the Level Levelling the appliance prevents unnecessary noise and vibration. Check whether the appliance is perfectly level after installation. • If the appliance rocks when pushing the top plate of the appliance diagonally, adjust the feet again.
OPERATION OPERATION Operation Overview End of cycle. • When the cycle is finished, a melody will sound. Immediately remove your clothing Using the Appliance from the appliance to reduce wrinkling. Before the first wash, select the Cotton Wash programme and add a half amount of detergent. NOTE Start the appliance without laundry.
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OPERATION Checking the Fabric Care Label cause irreparable damage to both your appliance and clothes. This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the Care Labels Symbol Wash / Fabric type •...
OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, • Detergent should be selected according to fabric discoloured.
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OPERATION Adding Fabric Softeners Adding Liquid Bleaches • Do not add fabric softener over the MAX line. • Before starting the appliance, pour the measured amount of bleach directly into the bleach dispenser . Avoid splashing or overfilling. • Mix powdered bleach with water to a liquid •...
OPERATION Control Panel Control Panel Features For Non-Vapour Mode Models Press & Hold 3 seconds for Extra Function POWER Button • Press the POWER button to turn on or off the appliance. • The appliance automatically turns off once a certain time has passed after the wash has completed. START/PAUSE Button •...
OPERATION - If the display shows , then the time will be displayed after the load sensing has detected the -:-- laundry size. - The time shown is only an estimate. Several external factors (laundry size, room temperature, incoming water temperature, etc.) can affect the actual time. •...
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OPERATION Eco Cotton CAUTION Use this programme to consume less water and • When putting a blanket into the drum, do not electricity to wash normally soiled cotton load. load it over the maximum line . The blanket must also be submerged in the water. Failure to Information for Energy Test do so or overloading the blanket in the appliance Select the water temperature to suit wash cycles.
OPERATION Extra Options and Rinse Functions Use this option to change the number of rinses. • Press Rinse button to change the number of You can use the extra options and functions on rinses. some programmes to customize the cycle. •...
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OPERATION Press the Delay button to set the required Unlocking the Control Panel delay ending time. Turn on the power. Press the START/PAUSE button. Press and hold the Temp. and Rinse buttons simultaneously for 3 seconds to deactivate this NOTE function.
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OPERATION Manual Washing When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually. Rinse and Spin Spin only Rinse only Wash only Press the POWER button. Press the Rinse Press the Spin Press the Rinse Press the Wash button.
Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
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MAINTENANCE • For models without a lint filter, the lint is holiday), especially if there is no floor drain discharged when the water drains during (gully) in the immediate vicinity. washing. • error message will be displayed on the control panel when water is not entering the detergent drawer.
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MAINTENANCE Close the lid and then insert the lower part of CAUTION the filter into the wash drum. Press the top of the filter until you hear a click sound. • If the mesh hole of the lint filter is clogged, foreign objects in the laundry may not be filtered.
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MAINTENANCE Remove any foreign objects and fluff inside How to Keep the Appliance from Freezing pump casing and from the filter. After closing the tap, disconnect the cold water inlet hose from the tap, and remove water while keeping the hose facing downwards. How to Handle Freezing Insert the filter along the guide ribs inside the When water supply problems occur, take the...
You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Foreign objects, such as coins, pins, clips, etc.,are caught between the pulsator and the inner drum. FOREIGN OBJECTS ERROR • Turn off the appliance and then press the POWER button. Press the Spin button without selecting a cycle to drain and spin the laundry. When the spin is complete, remove the clothes and then find and remove any objects caught in the pulsator gap.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Sensor for clothes-sensing is defective. CLOTHES SENSING • Manually redistribute the laundry if laundry have become tangled. ERROR Motor’s revolution is too low. Contact-point of Connector is defective. • Unplug the appliance and wait 60 seconds. Reconnect power and try again.
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TROUBLESHOOTING Operation Symptoms Possible Cause & Solution Water leaking Water inlet hose connection is loose at tap or appliance. • Check hoses for leaks, cracks and splits. • Tighten hose connections. House drain pipes are clogged. • The appliance pumps out water very rapidly. Check for water backing up out of the drain pipe during drain.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance will not Control panel has powered off due to inactivity. operate. • This is normal. Press the POWER button to turn on the appliance. Appliance is unplugged. • Make sure that the cord is plugged securely into a working outlet. Water supply is turned off.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance is not filling Filter is clogged. properly. • Make sure the inlet filters on the fill valves are not clogged. Supply hoses may be kinked. • Check that supply hoses are not kinked or clogged. Insufficient water supply.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Bleach or softener dispensed too soon. • Dispenser compartment is overfilled causing bleach or softener to dispense immediately. ALWAYS measure bleach to prevent overfilling. • Close the dispenser drawer gently. Bleach or softener was added directly to the laundry in the drum. •...
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