Uniden G24 Series Owner's Manual
Uniden G24 Series Owner's Manual

Uniden G24 Series Owner's Manual

Video surveillance system

Advertisement

G24/27 Series
VIDEO SURVEILLANCE SYSTEM
For more exciting new products please visit our website:
Australia: www.uniden.com.au
New Zealand: www.uniden.co.nz
1

Advertisement

Table of Contents
loading

Summary of Contents for Uniden G24 Series

  • Page 1 G24/27 Series VIDEO SURVEILLANCE SYSTEM For more exciting new products please visit our website: Australia: www.uniden.com.au New Zealand: www.uniden.co.nz...
  • Page 2: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS This manual contains important information about this product’s operation. If you are installing this product for others, you must leave this manual or a copy with the end user. When using your equipment, always follow basic safety precautions to reduce the risk of fire, •...
  • Page 3 • Remove the power adaptor during long periods between usages. • Clean only with a dry cloth. Failure to follow the instructions in this operating manual will void the warranty. Uniden as- sumes no liability for damages to property or injury to persons caused by improper handling or...
  • Page 4: Table Of Contents

    CONTENTS IMPORTANT SAFETY INSTRUCTIONS ........2 SYSTEM SETUP SCREEN ................ 35 QUICK TIPS ....................41 GETTING STARTEd ..............5 WHAT’S IN THE BOx? ................5 REMOTE ACCESS ..............42 GETTING TO KNOW THE MONITOR AND THE CAMERAS ...6 OVERVIEW ....................42 What the Lights Mean? ................7 System Requirements ................
  • Page 5: Getting Started

    G2711 G2720 G2401 G2410 G2411 G2420 Need Help? Get answers at our website: www.uniden.com.au for Australian model or www.uniden.co.nz for New Zealand model. If any items are missing or damaged, contact your place of purchase immediately. Never use damaged products!
  • Page 6: Getting To Know The Monitor And The Cameras

    GETTING TO KNOw THE MONITOR ANd THE CAMERAS Monitor Cradle Antenna (back/side) Reset Monitor- Power Power Dock On/O Ethernet Cable Connection SD slot AC Power Connection AC Power Pull-Out Connection Stand OUTDOOR CAMERA Back view Front View Back View Power status Antenna connector Link status Pair button...
  • Page 7: What The Lights Mean

    INDOOR CAMERA Antenna ( ip up) Antenna ( ip up) Swivel stand receiver Light sensor Camera lens POWER LINK AC adaptor LINK power jack Microphone POWER LED LINK LED CHARGE LED what the lights Mean? Light State What it means? The camera is on.
  • Page 8: Setting Up The Equipment

    Monitor for 3 - 4 seconds to power it up. POwER 4. The Monitor displays the Uniden Welcome screen for a few seconds and then transitions to the LIVE view. The screen remains dark until the cameras are powered up.
  • Page 9 Placement Considerations Consider the following when placing cameras: • The clearest line-of-sight between the camera and monitor is best. Walls, especially brick and concrete, shorten the transmission distance. – Placement next to windows allows better transmission. – • Optimized motion detection range is 1.8 - 5.5 metres for the outdoor camera. The farther away an object is, the less accurate the motion detection.
  • Page 10: Attach The Outdoor Camera

    Attach The Outdoor Camera Attach the camera 1. For each camera, Tighten the brace against to the mounting attach the cam- the camera to screw and turn it era bracket to the secure it to the desired mounting screw. You in place.
  • Page 11: Attach The Indoor Camera

    Attach The Indoor Camera Slide the camera on to the stand swivel mount until it clicks in place. 1. Connect one end of an AC adaptor to the camera and plug the other end into a 240 volt AC (standard indoor) power outlet.
  • Page 12: Setting Up Your System

    SETTING UP YOUR SYSTEM You can now set your cameras and system to your preferred settings. Camera Settings • Brightness (“G Series Settings Screen” on page 25) • Motion Detection (“G Series Settings Screen” on page 25) • Schedule Recordings (“Schedule Record” on page 29) System Settings • Power Saving (“Power Saving”...
  • Page 13: G Series Software Operation Overview

    G SERIES SOFTwARE OPERATION OvERvIEw Your Monitor’s G Series software operates through a series of screens that let you choose groups of operations. For example, when you tap on the camera icon in the Pop-up menus, you can set how you want the main viewing screen - called the Live screen - to display images from the paired cameras.
  • Page 14: What The Icons Mean

    what The Icons Mean Icon What does it mean Select how you want the Live screen to display camera input: CAMERA MODE • Scan between cameras (5 seconds) • Quad view (all paired cameras display) • Full view (1 camera displays on full screen) Adjust the volume level.
  • Page 15 Icon What it does Appears in LIVE view. Indicates remote viewing in progress. Appears in LIVE view. Indicates system not connecting to inter- net. Appears in LIVE view. Indicates the intranet connection is es- tablished. Displays the camera number and signal strength through the CAMERA NUMBER status lines to the left of the number.
  • Page 16 Icon What it does Opens and closes the pop up menu display. POP UP MENU TAB Displays red when the SD card is not present or is damaged. NO SD CARD INDICATOR...
  • Page 17: Changing How The Live Screen Displays

    Changing How the live Screen displays The Live screen displays in 2 views - Quad View or Full View. Quad View divides the screen’s image area into 4 quadrants and displays camera video in each quadrant. If less than 4 cameras are on, only those cameras’...
  • Page 18: Using Your System

    USING YOUR SYSTEM Recording live video Recordings are saved to the SD card (approximate recording time per GB is 225 minutes). The SD card must be installed for recording to begin. 1. On the Live screen, tap for the camera to begin recording. 2.
  • Page 19: Adding New Cameras

    deleting Recorded Files You can delete a single recorded fi le or a folder containing all recorded fi les for a specifi c day. 1. On the Record List screen (see previous Record List screen), tap the day with recorded files you want to delete.
  • Page 20 TROUBLESHOOTING CAMERA PAIRING Consult the following table for camera pairing troubleshooting suggestions: If... Try... the camera’s signal status icon • making sure the camera is plugged in and the red LED is on. shows no bars • making sure that the camera’s antenna is attached and the Monitor’s antenna is extended.
  • Page 21: G Series Screen Descriptions

    G SERIES SCREEN dESCRIPTIONS OvERvIEw This section describes the G Series screens in detail. It provides a path to the screen being viewed. G Series SETTINGS SCREEN From the pop-up menu, tap the This screen should display: following icons as they appear on the screens: ...
  • Page 22: Main Screen

    Main Screen Sub Screens what it does Network Setup Internet Setup Select the type of internet connection to be used. (DHCP is most common.) Security Code Set a security code for remote access. Network Information Displays information about your network and the Monitor’s unique DID number.
  • Page 23: Camera Setup Screen

    CAMERA SETUP SCREEN Pairing Your cameras are paired to the Monitor at the facto- ry to channels 1 and 2. When you add a new camera to your system, you have to pair it to the Monitor (that is, you have “introduce” the camera and Moni- tor so they can communicate).
  • Page 24: Camera On

    Camera On When you add a camera to your system, pair up the camera with the Monitor and the system will automatically turn it on. An x indicates a camera that is turned off ; a check mark indicates the cam- era is turned on.
  • Page 25: Recorder Setup Screen

    BRIGHTNESS From the pop-up menu, tap the This screen should display: following icons as they appear on the screens:     Tap the camera whose brightness level you want to change. The default brightness is 0, and the range is from -2 through 2.
  • Page 26: Email Alert

    In order to enable the G Series system, you must enter both incoming and outgoing email addresses. Uniden recommends you set up and use Gmail as the outgoing mail server. The outgoing email server (SMTP server) is responsible for sending out the email notification to tell users when the G Series system detects motion from any camera (Motion Detection must be acti- vated).
  • Page 27 From the pop-up menus, tap This screen should display: the following icons as they appear on the screens:     1. Tap Enable to activate Email Alert or Disable to deactivate it. 2. Tap on the SMTP Server field. A keyboard screen displays. Enter your outgoing e-mail SMTP server (e.g.
  • Page 28: For Gmail

    3. Tap on the STMP Port field and enter the port number (e.g. for gmail server, enter: 465). Tap Enter. 4. Tap on the Username field and enter the email account you want to send alert messages from (e.g. for gmail server, enter the gmail account in full). Tap Enter. 5.
  • Page 29 SCHEDULE RECORD You can schedule up to 5 recording sessions. You are limited to the size of the SD card for how long a total recording time you have. These recording sessions must begin and end within a single 24-hour period. They cannot cross into the next day.
  • Page 30: Network Setup Screen

    4. Tap on the blank DATE box. The Recorder Setup calendar screen displays. 5. Tap on the date you want the recording. The previous screen displays. 6. Set up the recording and then tap Save. You can select another recording session to schedule, return the previous screen, or return to the LIVE screen.
  • Page 31 INTERNET SETUP 1. Tap Internet Setup icon to display the Internet Setup screen. 2. Tap on your selection and fill in the fields requested. Tap OK. Selection Fields • IP Address • Subnet Mask Static IP • Default Gateway • DNS Server DHCP None 3.
  • Page 32 SECURITY CODE Set up your security code to limit who can have access to the system from a remote location. 1. Tap Security Code icon to display the Security Code screen. 2. If you have not entered a security code, you can enter it here.
  • Page 33: Alarm Setup Screen

    NETWORK INFORMATION SCREEN 1. Tap the Network Information icon to display the Network Information screen. 2. Tap to return to the previous screen. The DID is a unique code specific to your monitor and is required (along with the security code) to gain remote access to your cameras over the internet.
  • Page 34 PERIOD SCREEN This selection allows you to select the length of time the alarm will sound for the alarm clock. 1. Tap Period. The Set Siren Duration screen displays. 2. Tap the duration you want the siren to last (2, 10, or 30 seconds) or tap None to turn sirens off.
  • Page 35: System Setup Screen

    SYSTEM SETUP SCREEN POWER SAVING When you turn on Power Saving mode, the monitor goes into sleep mode (LCD turns off ) after it is idle for 2 minutes. Press the POWER button once to reactivate the monitor. (Default = Disable). If a motion detection event or scheduled recording begins, the LCD turns back on.
  • Page 36 SCREEN AUTO LOOK When you turn on Auto Lock mode, the monitor will automatically enter screen lock mode after it has been idle for 2 minutes. Auto Lock disables the touchscreen and removes the icons from the display. When the auto-lock feature has been enabled and your Live screen is locked, just tap the POWER button once to unlock the screen and return to normal touch screen operation.
  • Page 37 TIME The Time screen lets you set up clock alarms, set the system time, and set a timer. The following screen displays: From the pop-up menu, tap the The following screen displays: following icons as they appear on the screens: ...
  • Page 38 Time Setting This screen contains fi elds to set the Month, Day, Year, Hour, Minute, and AM/PM. 1. Tap to display the Time Setting screen. 2. Tap on each field to set it. The UP/DOWN arrows shift to that field. Use UP/DOWN to set the field.
  • Page 39 More than one record may be erased depending on the new fi le’s size. The Uniden Guardian System supports up to a 32 GB microSD Card. From the pop-up menu, tap the...
  • Page 40 SYSTEM UPGRADE To upgrade the G Series fi rmware, you will need to download the fi le from the Uniden Video portal site (www.unidenvideo.com) or from the Uniden website (see front cover of this manual) to your computer.
  • Page 41: Quick Tips

    1. Select a language to change to that language. The Restore Default Settings screen displays. 2. Tap OK to continue with the language reset. The system will reboot in about 5 seconds. If you do not want to reset the language, tap CANCEL and return to the previous screen. Changing the language will reboot the system and ask you to recalibrate the touch screen.
  • Page 42: Remote Access

    REMOTE ACCESS Overview G Series lets you view live video from your Windows® PC, an iPhone®, iPad®, or Android® smart- phone or tablet. Free apps are available through the iTunes® App Store or the Android Market. This system uses P2P remote access technology and does not require configuring your router, port forwarding or a remote DDNS service.
  • Page 43: Connecting To The Intranet (Home Network)

    1. Connect one end of the Ethernet cable into the back of the cradle. 2. Connect the other end into your primary router (typically, the router from your service provider). 3. Before placing the monitor into the cradle, make sure all video recordings are stopped, otherwise, the system may lock up.
  • Page 44: Remotely View Your G Series System

    Remotely view Your Uniden G Series System To remote view via your PC, please log on to www.unidenvideo.com. The screen shown below will be displayed. Click on the link ‘Start Viewing’. On the next screen, please enter your DID and security code.
  • Page 45: Record Video

    In order to view live video from your PC, you must download and install the OCX plug in. Click on the link near the bottom of the page and it will ask you to Run or Save the file. If you choose to Save, remember where the download location on your computer.
  • Page 46: Downloading Apps

    Enter a name for your system in the System Name field. Enter the same DID code from your Uniden Guardian monitor in the DID field. Enter the security code. Tap the Email Alert box to have the system send you e-mails when motion triggers the camera;...
  • Page 47 5. Tap on the globe to view live video from that system. G755 Home APP Operation When you open the APP on your Android phone, the image displayed on the main screen is the last camera image, captured automatically, from your previously established session. Tap to add an additional G Series system.
  • Page 48 2. Tap Notifications. A list of apps displays. 3. Tap Uniden Guardian 2. 4. The Uniden Guardian 2 setting screen displays. Turn the notification ON or OFF as desired. TO VIEW RECORDED FILES FROM YOUR MOBILE DEVICE Before you can view recorded files from your mobile device, you must connect your system to the internet (see page 42).
  • Page 49 3. Tap VIEW RECORDED FILES. A list of recorded files (Event List) displays.You also have the following options available: • Across the bottom of screen is a camera selection fi eld with a drop-down menu; you can select which camera’s Event List you want to view.
  • Page 50 TO TAKE SNAPSHOTS AND RECORD FROM LIVE VIEW: From the Live view, three icons display on this screen - Snapshot, Record, and Return. Snapshot icon. Tap to take a picture. Pictures are saved to your phone. Record icon. Tap to begin recording. A red circle displays in the upper right-hand corner of the screen.
  • Page 51: Iphone

    DID field. If your phone is connected via WiFi to the same network as the Uniden Guardian system, tap SEARCH. The app will look on your network and find your Uniden Guardian system’s DID code. Enter the security code.
  • Page 52 Edit System. Tap this icon to change settings and enable email alerts and event notifi cations. • Delete System. Tap this icon to delete the Uniden Guardian system. • View Recorded Files. Tap this icon to display a list of recorded fi le (see page 51).
  • Page 53 2. Tap Notifications. A list of apps displays. 3. Tap Uniden Guardian 2. 4. The Uniden Guardian 2 setting screen displays. Turn the notification ON or OFF as desired. TO VIEW RECORDED FILES FROM YOUR MOBILE DEVICE Before you can view recorded files from your mobile device, you must connect your system to the internet (see page 42).
  • Page 54 Pause icon. Tap to pause playback. Tap again to resume playback. Return icon. Tap to return to the previous screen. TO DELETE FILES 1. Tap the DELETE ALL or DELETE ONE button on the bottom of the list of files. 2.
  • Page 55 TO TAKE SNAPSHOTS AND RECORD FROM LIVE VIEW: From the Live view, three icons display on this screen - Snapshot, Record, and Return. Snapshot icon. Tap to take a picture. Pictures are saved to your phone. Record icon. Tap to begin recording. A red circle displays in the upper right-hand corner of the screen.
  • Page 56: Maintaining Your System

    Check your system firmware version on the Network Information screen. Go to www.uniden.com. au to check the current firmware level. Compare it to your system firmware level. If you need to update your G Series firmware, download the most current firmware version to your system’s SD card and then upload that firmware to the Monitor.
  • Page 57: Solving Problems

    SOlvING PROBlEMS If you have any trouble with your system, try these simple steps. If you still have a question, visit the customer support page of our website listed on the front cover. If... Try... The motion sensor won’t respond to • Increasing the sensitivity of the motion sensor (see movement.
  • Page 58 If... Try... The camera’s signal status icon shows one or See “General Guidelines” on page 8 for tips on two bars or the video quality is poor improving video quality. The camera won’t pair with the Monitor • making sure the camera is plugged in and the red LED is on.
  • Page 59: Additional Information

    AddITIONAl INFORMATION PROdUCT SPECIFICATIONS Radio Frequency Transceiver RF Frequency 2.4 GHz Modulation GFSK Spread spectrum Frequency Hopping Anti Interference Clean Channel Dynamic Select Selectable camera channel Data rate 2 Mbps Transmitting range 500 feet (152 metres) in an open area (line of sight) Image Specification Output Image resolution...
  • Page 60 System Specifications Camera Input voltage 100-240 V AC @ 60 or 50 Hz Operating voltage 5 V DC @ 1 Amp Power consumption 650 mA max Low light solution Outdoor: 20 IR LEDs, 1 Low light sensor Indoor: 12 IR LEDs, 1 Low light sensor Low light sensitivity 1-8 lux Picture sensor...
  • Page 61: Index

    INdEX Alarm 33 Pairing (see camera) 23 Android App (See Remote Access) Playback 18 Apple App (see Remote Access) Record Schedule 29 Battery Information 60 Remote Access 42 Camera Schedule 29 Add new camera 19 SD Card Brightness 25 Display Indication 14 Indoor Camera 11 Formatting 39 Mount the Camera 8...
  • Page 62: One-Year Limited Warranty

    Australia or New Zealand and will expire one (1) year from the date of the original retail sale. If a warranty claim is made, this warranty will not apply if the Product is found by Uniden to be: A. Damaged or not maintained in a reasonable manner or as recommended in the relevant Uniden Owner’s Manual;...
  • Page 63 Product, together with satisfactory evidence of your original purchase (such as a legible copy of the sales docket) to Uniden at the addresses shown below. You should contact Uniden regarding any compensation that may be payable for your expenses incurred in mak- ing a warranty claim.
  • Page 64 © 2012 Uniden Australia Pty. Limited. Uniden New Zealand Limited. Printed in PRC.

This manual is also suitable for:

G27 series

Table of Contents