Maytag MHW3000BG2 Use & Care Manual page 17

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TROUBLESHOOTING
First try the solutions
suggested
here or visit our website
at www.maytag.com/product
help -
In Canada
www.maytag.ca
for assistance
and to possibly
avoid a service
call.
if you experience
Possible Causes
Solution
Vibration,
rocking,
or
Feet may not be in contact
with the
Front and rear feet must be in firm contact
with floor, and washer
"walking"
floor and locked,
must be level to operate
properly.
Jam nuts must be tight against
the bottom
of the cabinet.
Washer
may not be level.
Load could be unbalanced
or too large.
The shipping bolts are still in the back
of the washer.
Clicking
or metallic
noises
Door locking or unlocking.
Objects
caught in washer
drain system.
Gurgling
or humming
Rolling or sloshing
and occasional
clicking
(on low-speed
spin)
Check the following
for
proper
installation
Water or suds leaking from
door or rear of cabinet
Washer
may be draining
water.
Steel balls in the balancing
system
are
balancing
the load.
Fill hoses not attached
tightly,
Fill hose washers.
Drain hose connection,
Check household
plumbing
for leaks or
clogged
sink or drain.
Not using HE detergent
or using too
much HE detergent.
Residue
on door glass.
Door opened
during "Add a Garment:'
Load not completely
Water level not visible
on door or
covered
in water
does not cover clothes.
Check floor for flexing or sagging.
If flooring
is uneven, a 3/4"
(1 9 ram) piece of plywood
under your washer
will reduce
sound.
See "Level the Washer"
in Installation
Instructions.
Avoid tightly packing
the load. Avoid washing
single items. Balance
a single
item such as a rug or jeans jacket with a few extra items.
Item or load not suitable
for selected
cycle. See "Cycle
Guide"
and
"Using
Your Washer:'
See "Remove
transport
bolts from washer"
in the Installation
Instructions.
The door will lock, unlock, and lock again. You will hear 3 clicks after
touching
and holding
START. This is normal.
Empty pockets
before washing.
Loose items such as coins could
fall between
washer
drum and tub or may block pump. It may be
necessary
to call for service to remove items.
It is normal to hear metal items on clothing
such as metal snaps,
buckles,
or zippers touch against
the stainless
steel drum.
The pump
may make a humming
sound with periodic
gurgling
or
surging as final amounts
of water are removed
during the spin/drain
cycles. This is normal at certain stages
of the cycle.
This is normal at certain stages
of the cycle.
Tighten
fill-hose
connection.
Properly
seat all four fill-hose
flat washers.
Check that the drain hose is properly
secured
to drainpipe
or
laundry tub.
Water can back up out of a clogged
sink or drainpipe.
Check
all household
plumbing
for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Only use HE detergent.
Suds from regular detergents
can
cause leaking from the door or rear of cabinet.
Always
measure
detergent
and follow manufacturer's
directions
based on your load
requirements.
Periodically
clean the underside
of the glass window
to avoid
potential
leaks.
Water can drip off the inside of the door when the door is opened
after the start of a cycle.
This is normal for an HE front load washer. The washer
senses load
sizes and adds the correct
amount
of water for optimal
cleaning.
J
17

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